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더 하이드어웨이 여행 후기

5 out of 5
더 하이드어웨이
10 Hermanus Steyn Street, Swellendam

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 27개 이용 후기 중 20개" "
평점 8 - 좋아요. 27개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 27개 이용 후기 중 1개" "
평점 4 - 별로예요. 27개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 27개 이용 후기 중 2개" "

9.6/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스
2019년 10월에 1박 숙박함
답변 제공: Sten 님, 2019년 11월 20일
This review is anonymous and out of character. We do not believe that the review is real and think it has been posted to damage our business.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfekter Service und sehr nette Gastgeber haben den Aufenthalt sehr angenehm gestaltet
2019년 2월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Unfortunate
The owner who was very unpleasant and bossy underneath his politeness created a feeling of discomfort. The breakfast was delicious and grounds beautiful but his attitude unfortunately made us uncomfortable enough to not recommend this place.
2019년 2월에 1박 숙박함
답변 제공: Per 님, 2019년 2월 21일
We are very sorry you feel this way, the owner only offers information, no more. We hope that you have a wonderful further holiday

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hideaway 5 star Oasis
hideaway is an amazing oasis away from home. We had two stays there recently and each one lived up to our expectations. Stephen & Jackie are fantastic hosts and make you feel very welcome. The rooms are five star not to mention the breakfast which is excellent. would highly recommend the Hideaway to anyone visiting the area.
2019년 1월에 1박 숙박함
답변 제공: Stephen 님, 2019년 2월 6일
Thank you for your lovely review, we enjoyed your visit and hope you will come back soon.

10/10 - 훌륭해요

Eva Lotta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Stephen 님, 2019년 2월 6일
Thank you eva Lotta, it was lovely to see you. please come and stay again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 star hideaway
Hideaway is an amazing oasis . This place went beyond our expectations. Congratulations to Stephen & Jackie on their spectacular facility.
2019년 1월에 1박 숙박함
답변 제공: Stephen 님, 2019년 1월 28일
Thank you for staying with us.

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A very nice experience. Made to feel very welcome and a 6 star breakfast.
2018년 11월에 2박 숙박함
답변 제공: Stephen 님, 2018년 11월 29일
Hi timeet you and have you staying with us at The Hideawaym, thnk you for your review, it was very nice to

8/10 - 좋아요

Hennie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함
답변 제공: Stephen 님, 2018년 8월 1일
Hi hennie, Many thanks for the review.

10/10 - 훌륭해요

gerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Hideaway in Swellendam
This b & b is not a b&b in the true sense coz the rooms are in a seperate building & are huge! Each is more beautiful than the next & decorated to 5 star+ std!! Hosts are terrific soo helpful. Gardens are huge & beautiful with 150 varieties of roses! Breakfast is really good & outdoors most of the time
답변 제공: stephen 님, 2018년 4월 10일
Thank you so much for the review, it was fun having you both to stay. We hope you enjoyed the golf and will come back to see us again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little gem in Swellendam
Fabulous Queen Elizabeth Suite furnished to the highest quality in every way. Excellent bathroom as well, wet room style, with high quality accessories. Nice touch with complimentary port and wine and fresh milk for tea and coffee. Exceptional continental breakfast, with options for fully cooked if you wish, served on the verandah by the pool
답변 제공: Stephen 님, 2018년 4월 3일
Thank you for the lovely review, we are pleased that you enjoyed your stay. Stephen and Jackie

10/10 - 훌륭해요

Gavriel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Stephen 님, 2018년 4월 3일
Thank you Gavriel, Come back to see us again soon. Stephen and Jackie

10/10 - 훌륭해요

DIanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A hidden gem
Very comfortable with top quality bedding and breakfast catering for our daughters allergies. extremely friendly and helpful hosts very knowledgeable about the area. Wonderful spa products for our use in the bathroom and a beautiful natural pool and garden. A quiet street but central, surrounded by history.
2018년 2월에 1박 숙박함
답변 제공: Stephen 님, 2018년 2월 22일
Thank you for staying with us, we enjoyed meeting you even for a very short time. We hope you enjoyed the rest of your holiday.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden Haven !
Amazing !
2017년 12월에 2박 숙박함
답변 제공: Per 님, 2018년 2월 2일
Thank you, it was lovely to have you staying at The Hideaway

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Hideaway
Welcomed us by telling us off for arriving late (7pm)
답변 제공: Per 님, 2018년 2월 2일
Hi there, We do not know who this is, but we do ask our guests to let us know if they will arrive after 6pm so that we can make arrangements to keep reception open late. It may well have been 7pm somewhere in the world when you arrived, but if it had been that time here, we would have given you a glass of wine while you checked in and tried to arrange a booking at a restaurant for you, which can be difficult in Swellendam over the Christmas period.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing stop on garden route
The owners are very welcoming, enthusiastic and informative about the town and area and the welcome drink was well received. The rooms here are large, well equipped and ours had a beautiful bathroom. The gardens and Eco pool are delightful and worth the stay alone. A good breakfast in the lounge overlooking the pool was enjoyable. Would recommend as a stop off along the garden route or just off Route 62.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good value for money
What a amazing find; the room was luxurious and of such high quality. The rooms overlook a well manicured garden and breakfast is taken overlooking an eco pool - fantastic! !

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

John 님, Ra'anana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfection in Swellenham
What a fantastic place to stay. Stephen and Jackie go that extra mile. Nothing is too much trouble. Our only regret, that we didn't stay there longer!

10/10 - 훌륭해요

patricia 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good BnB, every attention to detail
From the moment we arrived Stephen and Jackie looked after our every need, providing lots of information about the area, our room was spacious, comfortable and came with many added extras...free mini bar, water, insect spray...just a few examples. Breakfasts served by the Eco pool were wonderful. Ideas for days out were pre prepared with printouts of details of routes and stop offs, as well as the loan of local maps. Beautiful gardens. Fantastic place to stay.

10/10 - 훌륭해요

Diana 님, Angel Fire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just incredible
We had a wonderful, albeit too short, visit. The Hideaway grounds are gorgeous and this small B & B has everything you could possibly want. It deserves every one of it's 5 stars. Breakfast was just incredible. The hosts try hard to think of every consideration, even to the point of driving out of town to where they'd suggested a hike to leave a note to tell us that we'd forgotten our IPod....far beyond the responsibility of any host in my opinion! I'd stay there again in a heart beat

10/10 - 훌륭해요

Rene 님, Switzerland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just perfect
Just perfect

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Schöne Lage und toller Ausblick
Im Winter ist das Mosselberg on Grotto Beach leider nur eine durchschnittliche Wahl. Die Zimmer sind etwas kalt und lassen sich nur schwer aufheizen. Die Ausstattung ist dafür sehr gut, genauso der Ausblick. Weniger gut ist die Hellhörigkeit. Die Lage mit direktem Strandzugang (fünf Minuten zu Fuß) ist super. Der Service war dagegen durchschnittlich, man ist bemüht, bekommt aber nicht wirklich viel hin. Im Sommer gerne wieder, im Winter würden wir zukünftig etwas anderes ausprobieren.

10/10 - 훌륭해요

Wolfgang 님, Großostheim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Übernachtung in kapholländischer Atmosphäre
Kleines, aber sehr gepflegtes B&B mit besonders netter, augesprochen freundlicher und zuvorkommender Betreuung durch das Betreiber-Ehepaar. Man fühlt sich in victorianische Zeiten zurückversetzt.

10/10 - 훌륭해요

Heather 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A perfect hideaway
Nothing was too much trouble at The Hideaway, every detail had been thought of and was catered for.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

N.E.

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice B&B with a beautiful garden
This is not an easy place to rate as there is a big gap between the facilities and the service. It is a very cute place, with striking attention to detail which goes to Stephen and Jacqui's credit. Every room has everything you could possibly wish for, including a well stocked minibar, well appointed bathroom, some books, magazines, and even some first aid kit! The house is in a beautiful garden which grows gorgeous roses that you will see in the room and throughout the house. All this could only be achieved under Stephen's watchful eye clearly but his manner, as many reviews suggest on all travel websites, isn't the most easy-going or welcoming. We were absolutely sure of his good intentions and aim to provide the best information, but it was done in a very forceful manner that could have made it tiring at times. When we arrived, there was no warm welcome - we first got told off for arriving late (9pm - even though we sent an email), then we got told off for parking the car on the road, then for checking in only for one night. When we got to the room we were given an excessively detailed overview of the room (we do know how to open the fridge, what slippers look like and how to use a shower). We were also told to make sure we dry all the area around the shower if we do happen to splash some water around.... We took it with a sense of humour as we understood it was all done out of care and attention to detail but it can be tiresome to be always lectured as a guest.

8/10 - 좋아요

Trevor 님, South Wales

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Arriving on a wet night we received a warm welcome. Rooms unique and very clean. Our hosts advice aon eating locally and activities first rate. Breakfast is something special with locally sourced items and home baking!