테라스/파티오

시드니 에어포트 스위트 여행 후기

3.5 out of 5
시드니 에어포트 스위트
1285 Botany Road, Mascot, NSW

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 491개 이용 후기 중 146개" "
평점 8 - 좋아요. 491개 이용 후기 중 179개" "
평점 6 - 괜찮아요. 491개 이용 후기 중 93개" "
평점 4 - 별로예요. 491개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 491개 이용 후기 중 26개" "

7.6/10

청결 상태

7.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다
지하철역과 거리가 좀 있지만 지하철역 및 공항 사이 버스가 자주 있어서 접근성이 용이함
2019년 11월에 2박 숙박함
답변 제공: AEA Management 님, 2019년 12월 10일
Thank you for your review We are pleased you enjoyed your stay with us and hope you return in the near future

8/10 - 좋아요

jinhee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비있는 편안한 호텔
여행비용 절약과 현지음식 체험을 위해 조리기구가 있는 호텔을 찾던중 AEA호텔을 발견 후 이용하였습니다. * 장점 1. 공항과 가까움(도보 25분) 2. 도심외곽에 위치한 현지느낌 3. 넓은 숙소 4. 조리에 유용한 주방조리기구 5. 깨끗한 숙소내부 6. 2섹션으로 나뉘어진 옷장 7. 호텔입구, 현관 2중 카드보안 * 단점 1. 도심과 멀다(관광시 교통비, 시간소요) 2. 수영장, 레스토랑 등 외부시설이 없다 3. 도로변이 복잡함(교통이용시 일정시간 이동해야함) 4. 외곽위치 5. 1층입구 계단 6. 벨보이없음 7. 인포 안내 시간(늦은오전~ 저녁) * 후기 가성비 대비 넓고 쾌적한 숙소였습니다. 조리가 가능하여 직접 마트에서 구매 후 음식을 구매하였고 여행경비를 절약할 수 있었습니다.
2019년 8월에 5박 숙박함
답변 제공: AEA Management 님, 2019년 8월 28일
Hi Jinhee, thank you for your review We are very pleased you enjoyed your stay with Thank you and appreciate your feedback

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
무난한 호텔
공항에서 매우 가까우며 넓은 공간을 지님. 하지만, 역시 공항과의 인접성으로 조금 시끄러움. 주차는 크게 무리는 없으나 사람이 몰리면 주차 공간이 복잡할수도 있음.

8/10 - 좋아요

Roslyn

가족 여행
좋아요: 청결 상태
Receptionist was very friendly. Property is in need of repair. No ventilation in the bathroom and after a shower opening the bathroom door poses a risk of setting off the fire alarms as does using the kettle or cooking appliances. The front rooms have amazing views over the airport runway. Rooms were neat and tidy.
2023년 7월에 5박 숙박함

4/10 - 별로예요

Wayne

출장 여행
별로예요: 청결 상태, 객실의 편안함
Close to airport is only positive. Apartment was dirty, smelly and rundown
2023년 4월에 3박 숙박함

8/10 - 좋아요

Ferd

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious, convenient and affordable
2023년 4월에 4박 숙박함

8/10 - 좋아요

Judith

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place. The hard part about it was that there was not a 24 hour desk help. Suggestion: Need a full time desk help living in the complex to help out of country people at all times. Especially like us the fire alarm went off and no one to explain what was going on, ran out side in our pj's fire department were very fast, Thank the Lord.
2023년 4월에 7박 숙박함

6/10 - 괜찮아요

Ashley

별로예요: 청결 상태
Needs cleaning
Needed something last minute (my fault) and wanted kitchen space but I wouldn't recommend this place. Clearly the only cleaning they do between guests is change the towels and sheets (or at least I hope they do that). The bathroom floor was covered in hairs, the tiles needed a good scrub, curtains had blood stains (best not to think about how they got there), curtain rail is sellotaped together, kitchenware not cleaned, sofa arms dislodged and more. Reception I think I saw behind the desk about 3 days out of 2 weeks (including hours they were supposed to be there). Would also be good to have some standards in the kitchen (cooking oil, kitchen roll, salt etc) but I don't think they actually expect people to cook. Also worth pointing out it is a bit closer to the airport station but if you're getting to metro you'll pay the extra surcharge to go from there so instead you're going to want to go to Mascot, which is about a 25 minute walk away.
2023년 2월에 13박 숙박함

10/10 - 훌륭해요

Kathy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to shops and public transport,
2023년 2월에 4박 숙박함

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The property is very convenient for people travelling to Sydney from Wollongong, Canberra or points south – it is just a short distance from the M5. The property is a little run down but good value for money, and there are some good places to eat on Botany Road. Parking is very affordable.
2023년 2월에 3박 숙박함

8/10 - 좋아요

Andrew

출장 여행
별로예요: 숙박 시설 상태 및 시설
This is a nice place to stay if you dont need to be based in Sydney. I used it as a hub for travel to various surrounding locations. Parking is well worth it. The appartment needs a little bit of TLC but overall clean and fit for purpose based on pricepoint.
2023년 2월에 3박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: Sydney Airport Suites 님, 2022년 12월 30일
Thank you for staying with us and we wish you the best for the new year, hope have you stay with us again soon

6/10 - 괜찮아요

TEW

출장 여행
Nine days business stay !
Honestly, the property is OK (with some furniture in wear and tear condition already). But if I am having issues with maintenance as well as other housekeeping problems there is no reception / call number unless only for emergency purposes especially on weekends. Hence, I would have to take note of these in case of future stays.
2022년 11월에 9박 숙박함

10/10 - 훌륭해요

Myles

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Felt like home
답변 제공: Sydney Airport Suites 님, 2022년 12월 30일
Thank you for staying with us and we wish you the best for the new year, hope have you stay with us again soon

4/10 - 별로예요

Laila

별로예요: 객실의 편안함
Terrible- building was old, bathroom was cracked, toilet was broken, seat had fallen off
2022년 6월에 3박 숙박함

8/10 - 좋아요

Nia

2022년 2월에 5박 숙박함

8/10 - 좋아요

Phillip Noel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staff were great. Everything was in the Apartment that you could want. The Apartment was very spacious.
2021년 12월에 15박 숙박함
답변 제공: AEA Management 님, 2022년 2월 3일
Thank you Phillip for staying with us. Please come stay again soon

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Overall nice and the price was good, however the property is old and the years are showing.
2021년 11월에 1박 숙박함

8/10 - 좋아요

Jody

출장 여행
좋아요: 청결 상태
Great value for an apartment. The position is very noisy so balcony door has to stay closed. The units are close to bus stop and local shops. Ideal for extended stays. Never saw anyone in reception over 2 weeks. Overall extremely good value and highly recommended for extended stays.
2021년 10월에 5박 숙박함
답변 제공: Sydney Airport Suites 님, 2021년 10월 29일
Thank you Jody for your review Reception was temporarily closed due to the recent COVID situation however management are onsite to assist all guests. We are glad you enjoyed your stay . Thank you

10/10 - 훌륭해요

mark

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always courteous professional staff
2021년 8월에 6박 숙박함
답변 제공: AEA Management 님, 2021년 9월 28일
Thank you Mark for staying with us we hope to see you again for future stays

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place & so very clean....
2021년 5월에 3박 숙박함
답변 제공: Sydney Airport Suites Management 님, 2021년 5월 31일
Thank you for staying with us, we hope to see you again

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place to stay if you prefer self contained home away from home experience of accommodation. Apartments have so living much space, medium to huge size balconies and each have individual layouts and choices of decor which is cool. And there is consistently a great standard of cleaning as well. Some apartments do have minor cosmetic wear but that’s purely appearance because all appliances and fixtures have all still been in good working order for all my stays. Also Rebecca has always so polite and professional, she is a great asset to the aea brand.
2021년 4월에 3박 숙박함
답변 제공: Sydney Airport Suites Management 님, 2021년 5월 7일
Thank you for your positive review. We at AEA endevour to provide a comfortable stay away from home for our guests. We are very pleased you have enjoyed your stays and appreciate your ongoing bookings with us. Look forward to having you back with us on your next visit

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location to Airport, walking to local shops and restaurants
2021년 4월에 6박 숙박함
답변 제공: Sydney Airport Suites Management 님, 2021년 5월 3일
Thank you for you review, we appreciate your feedback and thank you for staying with us at Sydney Airport Suites

10/10 - 훌륭해요

sue

좋아요: 청결 상태, 객실의 편안함
Great place
I love this place. The staff are always friendly and reached out to us on our ETA. Had to arrange outside of office hours and was handled with no problem. The apartment was clean and comfortable.
2020년 11월에 5박 숙박함
답변 제공: Sydney Airport Suites Management 님, 2020년 12월 11일
Hi Sue thank you for staying with us again. We appreciate your loyalty with us and are pleased you enjoy staying at our serviced apartments. We look forward to having you stay with us again in the future

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The room smelt musky and was not very clean. The couch had lots of stains. The oven had no temperature makings and couldn't tell which setting it was on.
2020년 7월에 2박 숙박함
답변 제공: Sydney Airport Suites Management 님, 2020년 8월 4일
Thank you for your feedback. If you are able to please assist us by contacting the hotel to confirm which apartment you had recently stayed we will be able to look into these issues immediately if has not been yet. We thank you for staying at Sydney Airport Suites and hope to hear from you soon

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 객실의 편안함
Handy location.
All good. A bit dated, but very functional.
2020년 7월에 5박 숙박함
답변 제공: Sydney Airport Suites Management 님, 2020년 8월 4일
Thank you Andy for staying with us, we are very pleased you enjoyed your stay and hope to see you again in the future

6/10 - 괜찮아요

Brent

가족 여행
Old facility, not in the best condition. Furniture quite used, place not very presentable. Car park extremely small, paid for parking and car only just fit in to car park, no measurements or height requirements were given. More information and pictures required to find after hours access and entry. Desperate need of a renovation
2020년 5월에 1박 숙박함
답변 제공: Sydney Airport Suites Management 님, 2020년 8월 4일
Hi Brent, thank you for your feedback. Car Park height restrictions are listed on booking sites. We only have limited car spaces available that can be booked. Management are constantly making improvements for the comfort of our valued guests. Detailed after hours information is also provided to guests if required. Thank you for staying with us ad we appreciate your feedback

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
2020년 5월에 1박 숙박함
답변 제공: Sydney Airport Suites 님, 2020년 6월 2일
Thank you for your feedback. We are very pleased you enjoyed your stay with us

10/10 - 훌륭해요

Kayleigh

좋아요: 청결 상태, 객실의 편안함
2020년 3월에 6박 숙박함
답변 제공: Dee 님, 2020년 4월 14일
Thank you for staying with us. We appreciate your feedback.

10/10 - 훌륭해요

Amy

단체 여행
좋아요: 청결 상태, 객실의 편안함
Amy St kilda
This was Mardi Gra weekend , one week stay and I couldn't have been happier with the service. Lovely hotel/apartment very clean and modern rooms and amenities, under cover parking and great, friendly service. From such a lovely manager Rebecca. One of the nicest person I’ve ever met. Friendly housekeeping. Always smiling. Close to Sydney Airport ( DomesticTerminal) $12 Uber to International Terminal. Highly recommend Thanks again Bec your help with my car parking and the swipe card. Much appreciated. 👍
2020년 2월에 7박 숙박함
답변 제공: AEA Management 님, 2020년 3월 31일
Hi Amy, thank you so much for your kind review We ar eso pleased you enjoyed your stay for the Mardi Gras. Myself and staff endevour to provide the best service possible and comfort for our guests. We hope you and your family are safe during this tough time we are currently facing and hopefully once all back to normal we will see you again in the future! Best regards and stay safe!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
AEA service apartment
Good location and good view. The service apartment is a bit old but basic cooking wares are provided. With the cheaper rate, can't expect too much. Cleaners are very helpful.
Spacious View
2020년 2월에 19박 숙박함
답변 제공: Sydney Airport Suites Management 님, 2020년 3월 11일
Thank you for your review, we appreciate your feedback We are very pleased you enjoyed your stay

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unfortunately we can’t give this property a ten...it was overall quite grubby & worn...the tiled floors looked like they hadn’t been mopped in weeks & the bottom of our feet were black in no time...blockout curtains were missing or what was left were torn & useless....Uncomfortable & stained Lounge suite & the kitchen needed a good clean & there were next to no decent cooking items. The bathroom also needed sprucing up. At least the two bedrooms were spacious & reasonably clean. It was within walking distance to shops & restaurants which was handy. Overall we wont be staying there again.
2020년 2월에 1박 숙박함
답변 제공: Sydney Airport Suites Management 님, 2020년 3월 11일
Thank you for your review we appreciate your feedback We are sorry to hear you did not enjoy your stay If you are able to contact the hotel to advise of the apartment that had issues we will look into all and rectify where needed. We like to ensure our guests enjoy their stay and endevour to fix any problems that may arise

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
2020년 2월에 1박 숙박함
답변 제공: Sydney Airport Suites Management 님, 2020년 3월 11일
Thank you for your review, we appreciate your feedback We hope to see you again in the future

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
2020년 2월에 4박 숙박함
답변 제공: Sydney Airport Suites Management 님, 2020년 3월 11일
Thank you for your review, we appreciate your feedback

4/10 - 별로예요

Jkt

별로예요: 직원 및 서비스
The management of this properly was very disappointing. I was asked to submit many things more than once, I was locked out of the building and it took nearly 6hrs to have someone entrance tk the building again. The front desk manager was extremely rude and confrontational with me several times. Just very unprofessional and disrespectful management staff.
2020년 1월에 8박 숙박함
답변 제공: AEA Management 님, 2020년 1월 28일
Hi Camila, thank you for your review Management had provided great service in accommodating you with your many requests. Unfortunately we were only unable to provide you with an apartment on a certain level however had been able to accommodate all other requests We are aware that you were locked out due to not checking out on your departure date. Management again had resolved this issue with you with in an hour. As you could understand reception was not open due to being a public holiday however we had still responded accordingly and you were able to stay an additional night Thank you for you staying and we appreciate your feedback

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 4박 숙박함
답변 제공: AEA Management 님, 2020년 2월 10일
Thank you for your review We appreciate your feedback and would like to hear more regarding your stay as which will also assist AEA with improvements where needed. Please fee free to contact us

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Good location, but noisy Planes & cars don't stop
2020년 1월에 5박 숙박함
답변 제공: AEA Management 님, 2020년 2월 6일
Thank you for your review

2/10 - 너무 별로예요

실제 이용하신 고객

Didn’t stay here, couldn’t check in on Sunday afternoon, reservation details weren’t clear that special arrangements had to be made.
2019년 11월에 2박 숙박함
답변 제공: AEA Management 님, 2019년 12월 10일
Thank you for your review. Reception hours are stated on booking sites and it is advised that guests contact the hotel during business hours to arrange after hours key collection. We thank you for your feedback

8/10 - 좋아요

Chad

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 8박 숙박함
답변 제공: AEA Management 님, 2019년 12월 10일
Thank you for your review

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
The apartment was spacious and clean, with a full refrigerator/freezer and washing machine. Major drawback was the risk of triggering a fire alarm by taking a hot shower. On one day we had no hot water at all. The other days we were overly cautious about showers as well as any hint of overdone edges on the bread we were toasting. Generally a good place to stay for the price.
2019년 11월에 4박 숙박함
답변 제공: AEA Management 님, 2019년 12월 10일
Thank you for your review We are pleased you enjoyed your stay with us Smoke detectors may trigger from shower steam due to high humidity Unfortunately there may be unforeseen maintenance/plumbing issues however management will rectify as soon as possible Thank you for staying with us and we appreciate your feedback

4/10 - 별로예요

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연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Smelly towels, no tv remote, no one respond etc...
2019년 11월에 3박 숙박함
답변 제공: AEA Management 님, 2019년 11월 26일
Thank you for your review If you could please contact us to rectify this issue. Staff are more than happy to rectify any issues

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found the car park space were a little small, as we had a Kluger and the car spaces were a little tight. Otherwise everything was great.
2019년 11월에 2박 숙박함
답변 제공: AEA Management 님, 2019년 11월 26일
Thank you for your review We are very pleased you enjoyed your stay and hope to see you again in the future

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: AEA Management 님, 2019년 11월 11일
thank you for your review we appreciate your feedback

4/10 - 별로예요

OD 님, Sydney

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wifi never work entire time after complained twice. Promised check in on Sat was fine but changed last hour.
2019년 11월에 8박 숙박함
답변 제공: AEA Management 님, 2019년 11월 11일
Thank you for your review We are sorry you had issues with the Wi-Fi. Unfortunately this was an issue that could not be fixed at the time Reception is closed on the weekend. The manager assists when possible Thank you for your review

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: AEA Management 님, 2019년 11월 11일
Thank you for your review we appreciate your feedback

8/10 - 좋아요

Lydia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: AEA Management 님, 2019년 11월 6일
Hi Lydia, thank you for your review We appreciate your feedback

8/10 - 좋아요

Cleo

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The great problem is noise any air pollution.
2019년 10월에 2박 숙박함
답변 제공: AEA Management 님, 2019년 11월 6일
Hi Cleo, thank you for your review We appreciate your feedback

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is showing signs of wear and tear combined with minimal maintenance. It is not yet sub standard but it will reach that standard if present approach continues. Price was OK. Garage is closer to being a stable--the floor is gritty underfoot from sand etc carried in but rarely removed by a clean up. Its location is good and if the whole place was given a much needed rejuvenation it would be good.
2019년 10월에 3박 숙박함
답변 제공: AEA Management 님, 2019년 10월 21일
Thank you for your review Management are continuously making improvements to better the hotel for our guests We thank you for your feedback

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Massive area for a studio unit. Huge kitchen/dining/lounge area leading to balcony. Bed/Bathroom located at rear of unit to keep away from the noise of Traffic and Planes.
2019년 10월에 7박 숙박함
답변 제공: AEA Management 님, 2019년 10월 21일
Thank you for your review We are very pleased you enjoyed your stay with us and hope to see you again in the future We appreciate your feedback

4/10 - 별로예요

실제 이용하신 고객

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행
별로예요: 청결 상태
We had an ossue with bed bugs/fleas in our room. All the kitchen cutlery was dirty, especially the kettle. The aircon unit was extremely loud and often prevented us from sleeping, as there were no windows to the unit. We had no choice but to use it for ventilation. No exhaust fan in the bathroom. No parking for vehicles over 1.8m except the handful of spaces outside. We had no idea until we arrived and struggled to find a park as were in a 2.2m 4wd.
2019년 10월에 2박 숙박함
답변 제공: AEA Management 님, 2019년 10월 10일
We are sorry to hear you were nit pleased with your stay If you could please contact us to advise which apartment you had previously stayed in so Management can look into this immediately and rectify where needed Thank you