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크라운 플라자 혹스베리 밸리, IHG 호텔 여행 후기

4 out of 5
크라운 플라자 혹스베리 밸리, IHG 호텔
61 Hawkesbury Valley Way, Windsor, NSW

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 558개" "
평점 8 - 좋아요. 1000개 이용 후기 중 321개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 87개" "
평점 4 - 별로예요. 1000개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 10개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다
전체적으로 청결하고 서비스도 너무 좋았습니다. 단지 수영장이 사진 보다 조금 작아서 실망 했습니다. 수영장이 작았던거 빼고는 전브 훌륭했습니다
2021년 1월에 1박 숙박함
답변 제공: julie 님, 2021년 1월 29일
Good afternoon, Thank you for leaving this review we really appreciate it. We are pleased that you enjoyed the stay, though was disappointed by the size of our pool. I hope you think of us the next time your heading to the Hawkesbury. Julie Jansen Front Office Duty Manager

10/10 - 훌륭해요

Eunae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing holiday
I stay only one night very good ; friebdly people, room clean,nice breakfast and dinner but around hotel very quiet place and just relaxing and family holiday good.
2018년 1월에 1박 숙박함
답변 제공: Peter, Front Office Manager 님, 2018년 2월 7일
Thank you for your stay, we hope next time you get to stay longer!

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property, spacious room, comfortable bed, nice surroundings. Breakfast was very good. Easy drive into Windsor, will look to stay again
2024년 3월에 1박 숙박함
답변 제공: julie 님, 2024년 3월 11일
Greetings from the Hawkesbury Margaret, It sounds like you had a wonderful experience at our property. The spacious room, comfortable bed, and pleasant surroundings, along with a very good breakfast, made your stay enjoyable. The easy drive into Windsor is a bonus, and considering staying again reflects a positive impression overall. Thank you for sharing your feedback.Julie Jansenassistant hotel services manager

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing service from the time we got there. It was my sond birthday, they asked why we were staying, they came up thay afternoon with a free dessert for him and a baloon saying happy birthday. Thank you fuba for aranging this. You made my sons stay that much more special. Hotel clean, facilities were amazing. Buffet in the morning was great. Great selection and freshness. I would highly recommend staying there.
2024년 2월에 1박 숙박함
답변 제공: Alex 님, 2024년 2월 19일
Hi Jason, Thank you so much for taking the time to leave us a review following your recent stay with us! I am so happy that our team was able to help in making your son's experience special and memorable! I will pass on your thanks and recognition to Fuba! I am happy to see that your enjoyed the Gazebo breakfast buffet offerings and even more happy to see that you will be back for another amazing stay in the near future!

8/10 - 좋아요

Rachel 님, Seven Hills

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the quietness and calm atmosphere was very relaxing, room service food was delicious and check in and check out was easy, buffet breakfast the following morning was delicious and lots of variety something for everyone.
2024년 1월에 1박 숙박함
답변 제공: Fuba 님, 2024년 1월 20일
Dear Rachel,Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the quietness and calm atmosphere of our hotel, as we strive to provide a serene environment for our guests to relax in.It brings us great joy to know that you found our room service food delicious. Our team takes pride in preparing flavorful and quality dishes to satisfy every palate. We will pass on your compliments to our kitchen staff.We are also glad that you found the check-in and check-out process easy. We believe that a seamless experience is essential, and we continuously work to make these procedures hassle-free for our guests.Moreover, we are thrilled to hear that you enjoyed our buffet breakfast. We strive to offer a wide variety of options to cater to different tastes and dietary preferences. It is wonderful to know that there was something for everyone.Once again, thank you for your kind words. We hope to welcome you back soon for another relaxing and enjoyable stay.Best regards,Fuba TamangFront Office Manager02 4577 4222

10/10 - 훌륭해요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place for a stop over, great breakfast buffet and restaurant.
2023년 12월에 2박 숙박함
답변 제공: Julie 님, 2023년 12월 21일
Thank you for sharing your feedback and giving us 10/10 Marco. I'm glad that you chose us for your stop over while passing through the Hawkesbury. Hope you think of us again. Julie Jansen

10/10 - 훌륭해요

Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great stay at Crowne
From check in, the room to dinner then breakfast the team were friendly. The room was very clean. Great place to stay.
2023년 12월에 1박 숙박함
답변 제공: Julie 님, 2023년 12월 21일
That sounds like you had a wonderful experience, Anthony. It's great to hear that the staff was friendly and attentive from check-in through to dinner and breakfast. A clean room certainly adds to the comfort of your stay. I'm glad to hear that you had a great overall experience. If there's anything else you'd like to share or if you need any more assistance, feel free to let me know.Julie Jansen

10/10 - 훌륭해요

Md Zahidul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good and clean. Many good facilities and complementary slushies was very good.
2023년 12월에 1박 숙박함
답변 제공: Julie 님, 2023년 12월 21일
That sounds like a wonderful experience had Md Zahidul. It's great to hear that the staff was friendly and attentive from check-in through to dinner and breakfast. I will be sure to let them know about your review. A clean room certainly adds to the comfort of your stay. I'm glad to hear that you had a great overall experience. If there's anything else you'd like to share or if you need any more assistance, feel free to let me know.Julie Jansen

10/10 - 훌륭해요

stella

2023년 11월에 1박 숙박함
답변 제공: Julie 님, 2023년 12월 20일
Merry Christmas Stella, Thank you for the 10/10 we truly appreciate it. Look forward to welcoming you back sometime soon. Julie Jansen

10/10 - 훌륭해요

Simon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel and amazing staff
I travel across the world and stay in 4-star + hotels only. This is one of my favourite hotels anywhere. The staff are so welcoming. The rooms are immaculate. The location is historic and beautiful. It's worth a drive from Sydney city for a stay and the best hotel certainly in the region.
2023년 11월에 3박 숙박함
답변 제공: Julie 님, 2023년 11월 16일
Thank you for your wonderful feedback Simon. We are truly honored to be one of your favorite hotels worldwide and to receive such high praise from a seasoned traveler like yourself.We are thrilled to hear that our staff provided a warm and welcoming experience during your stay. Their dedication to hospitality is one of our top priorities.We are also delighted that you found our rooms to be immaculate. We take great pride in maintaining a high standard of cleanliness and comfort for our guests.The historic and beautiful location is indeed a unique aspect of our hotel, and we are glad that you appreciated it. We strive to create a memorable experience for all our guests.Thank you for your kind words and for considering us the best hotel in the region. We truly appreciate your support and recommendation. We look forward to welcoming you back on your next visit, and we will ensure that your stay continues to exceed your expectations.Julie Jansenassistant hotel services manager

10/10 - 훌륭해요

David

2023년 10월에 3박 숙박함
답변 제공: Alex 님, 2023년 10월 25일
Dear David, Thank you for taking the time to leave us a review following your recent stay at Crowne Plaza Hawkesbury Valley! We are delighted to see that you enjoyed your stay with us! Thank you for the 10/10 score! We look forward to the opportunity of welcoming you back for another enjoyable stay in the near future! All The Best - The Team at Crowne Plaza Hawkesbury Valley

8/10 - 좋아요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location, lovely restaurant, bathroom was very small and a squeeze to open shower door
2023년 10월에 2박 숙박함
답변 제공: Julie 님, 2023년 10월 23일
Greetings from the Hawkesbury Donna, Thank you for your feedback regarding your recent stay at our hotel. We are pleased to hear that you enjoyed our beautiful location and lovely restaurant.We apologize for any inconvenience caused by the small bathroom and the difficulty in opening the shower door. We understand the importance of a comfortable and functional bathroom, and we will take your comments into consideration as we continue to improve our facilities.If you have any specific requests or need assistance during your next stay, please do not hesitate to reach out to our staff. We are always here to ensure your comfort and satisfaction.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.Best regards,Julie Jansen

10/10 - 훌륭해요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: julie 님, 2023년 10월 17일
Greetings from the Hawkesbury Brooke, Thank you for the 5/5, we truly appreciate it. Look forward to seeing you back soon. Julie Jansenassistant hotel services manager

10/10 - 훌륭해요

Nathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Julie 님, 2023년 10월 31일
Greetings from the Hawkesbury Nathan, What a pleasure it was to welcome you to our hotel, we are thrilled to see a10/10 rating which means we provided you with an exceptional experience. Our doors and arms will always be opened to you, see you back soon.Julie Jansenassistant hotel services manager

8/10 - 좋아요

Sarah

2023년 9월에 2박 숙박함
답변 제공: Julie 님, 2023년 10월 31일
Good afternoon Sarah, Thank you for the 4/5 rating, we truly appreciate it. If you have any further feedback to share, please feel free to let me know as we are always looking a new ways to improve the guest experience. kindly Julie

10/10 - 훌륭해요

Brant

2023년 10월에 1박 숙박함
답변 제공: Julie 님, 2023년 10월 7일
Greetings from the Hawkesbury Brant, Thank you so much for the 10/10, we truly appreciate it. your kind review will encourage our team to keep doing what they are doing. See you next time. Julie Jansenassistant hotel services manager

10/10 - 훌륭해요

Gary

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business Trip
Good rooms and staff also excellent
2023년 9월에 1박 숙박함
답변 제공: Fuba 님, 2023년 9월 29일
Dear Gary,Thank you for your feedback! We are delighted to hear that you had a positive experience with our rooms and found our staff to be excellent. We always strive to provide our guests with exceptional service and comfortable accommodations. We hope to welcome you back in the future for another excellent stay!Best regards,Fuba TamangFront Office Duty Manager

10/10 - 훌륭해요

Ray

2023년 9월에 1박 숙박함
답변 제공: Julie 님, 2023년 10월 16일
Good afternoon Ray, Thank you for the 5/5 rating, we truly appreciate it. Our doors and arms we always be opened to you, hope to see you back soonJulie Jansen

2/10 - 너무 별로예요

Leo

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Different t staff advised me on when the restaurant was open and after getting dressed it was closed the other manager blew it off very rude indeed upset and chargers for my stay were added late rates Sorrento from initial rate after extending the reservation for extra days not happy at all
2023년 9월에 2박 숙박함
답변 제공: Alex 님, 2023년 9월 26일
Hi Leo, Thank you for taking the time to leave us feedback, and share your thoughts following your recent stay. I am sorry to hear that you are not happy and apologise for any confusion and inconvenience caused to you regarding our restaurant opening times.Rest assured, we are processing a refund for the cost of your meal this should become available in your accounts within 14 business days. Please dont hesitate to reach out directly to one of our team, should you require any further clarity on the above mentioned refund or to share further feedback regarding your stay. All the best, Alex MitchellFront Office Duty Manager

10/10 - 훌륭해요

Stewart

2023년 9월에 1박 숙박함
답변 제공: Alex 님, 2023년 9월 26일
Dear Stewart, Thank you so much for giving us this amazing review! We look forward to welcoming you back agian in the near future, for another excellent stay! Kind Regards, Alex Mitchell

10/10 - 훌륭해요

Andrea

좋아요: 편의 시설/서비스
Gorgeous
2023년 9월에 3박 숙박함
답변 제공: Alex 님, 2023년 9월 20일
Hi Andrea, Thank you for taking the time to leave us feedback regarding your recent stay with us! We look forwrad to welcoming you back for your next stay!

10/10 - 훌륭해요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Alex 님, 2023년 9월 20일
Thank you for your amazing rating of our hotel, Thomas! We are glad that you enjoyed your recent stay with us, and look forward to welcoming you back soon!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for get away and relaxing
2023년 9월에 1박 숙박함
답변 제공: Alex 님, 2023년 9월 12일
Dear David, Thank you for taking the time to leave us your amazing review!We look forward to welcoming you back for another sensational stay Kind RegardsAlex MitchellFront Office Duty Manager

10/10 - 훌륭해요

Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed for a combined escape for our wedding anniversary, Father’s Day & my sons birthday. It was great. The staff are so friendly, they even gave my son a balloon to celebrate his birthday (age7). He was so happy
2023년 9월에 1박 숙박함
답변 제공: Fuba 님, 2023년 9월 3일
Dear Nicole,Thank you so much for choosing Crowne Plaza Hawkesbury Valley to celebrate such special occasions! We're thrilled to hear that you had a wonderful time during your stay. Our staff takes pride in providing exceptional service and creating memorable experiences for our guests. We're thrilled that your son enjoyed his birthday surprise – we always strive to make our youngest guests feel extra special. We hope to have the pleasure of welcoming you and your family again in the future for more celebrations and happy moments. Until then, take care and warmest wishes to you and your family!Best regards,Fuba TamangFront Office Duty Manager

10/10 - 훌륭해요

Sinead

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Fuba 님, 2023년 9월 3일
Dear Sinead,We are incredibly grateful for the excellent rating of 10 out of 10 that you have given us. It brings us immense joy to hear that we were able to exceed your expectations and provide you with a memorable experience. Thank you for sharing your feedback with us, and we look forward to continuing to provide exceptional service in the future.Best regards,Fuba TamangFront Office Duty Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Julie 님, 2023년 9월 1일
Greetings, esteemed guest. Thank you for taking the time to rate our hotel. Your satisfaction is of utmost importance to us. We strive to provide the best experience for all our visitors. While an 8 out of 10 rating is quite positive, we're always eager to learn how we can enhance your experience even further. Please do let us know if there's anything specific we can improve upon or if there are any concerns you'd like to address. Our team is here to ensure your stay is nothing short of exceptional. We sincerely appreciate your feedback.Julie Jansenassistnt hotel services mamager

10/10 - 훌륭해요

Troy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: julie 님, 2023년 8월 9일
Greetings Troy, Thank you for the 5 out of 5. This positive feedback reflects the excellent service, amenities, and overall atmosphere you have encountered during your stay, Our team will be thrilled and glad that their hard work has not gone unnoticed. look forward to welcoming you back.Julie Jansenassistant hotel services manager.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a romantic couple destination
Our "romantic winter escape" didnt go as well as it could have because the Crowne Plaza didnt offer all the little touches they promised in their advertisements. We realised too late that this hotel aims at the mass wedding and private function market.
2023년 7월에 2박 숙박함
답변 제공: Alex Mitchell 님, 2023년 8월 2일
Greetings from the Hawkesbury,We apologize for any disappointment you experienced during your "romantic winter escape" at our hotel. We strive to provide a memorable and enjoyable experience for all our guests, and we regret that we fell short of your expectations. We appreciate your feedback regarding the advertised "little touches" and will take it into consideration to improve our offerings. While we do cater to weddings and private functions, we also aim to create a welcoming environment for all guests, including those seeking a romantic getaway. We apologize for any miscommunication and assure you that we value your feedback. If there's anything else we can do to make it up to you or assist you in any way, please let us know.

10/10 - 훌륭해요

Victor

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very friendly and helpful property
2023년 7월에 1박 숙박함
답변 제공: Fuba 님, 2023년 7월 30일
Dear Victor,Thank you for your amzing feedback! We're delighted to hear that you found our staffs to be friendly and helpful. Providing a welcoming and accommodating experience for our guests is our top priority. If there's anything else we can assist you with or if you have any further comments or suggestions, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best regards,Fuba TamangFront Office Duty Manager

8/10 - 좋아요

Michele

좋아요: 직원 및 서비스
The dining room menu was not up to a certain standard for price and bar menu ordinary. It seems that this hitel has not been cared for in a while. In saying that it was good value when the breakfast was included...breakfast menu excellent.
2023년 6월에 1박 숙박함
답변 제공: Alex Mitchell 님, 2023년 7월 22일
Dear Michelle, Thank you for your feedback! We appreciate your time taken to provide us with an honest assessment of the Barracks Bar menu and hotel experience. I am sorry that the menu did not meet your expectations in terms of price and variety. We understand that maintaining a high standard is important, and we will take your comments into consideration to improve our offerings. I have informed our chefs and relevant team members of your feedback.I would love to discuss your feedback further with you and have tried to contact you today with no luck. If you would like to discuss further, please feel free to contact the hotel and ask for myself. I hope you will give us the opportunity to welcome you back again in the near future Kind Regards, Alex MitchellFront Office Duty ManagerCrowne Plaza Hawkesbury Valley

10/10 - 훌륭해요

Jayshree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Julie 님, 2023년 7월 13일
Thank you for giving us a perfect rating Jayshree, We're thrilled to hear that you had such a positive experience during your stay. Your satisfaction is our top priority, and we're glad that we were able to meet your expectations. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back in the future.Julie Jansenassistant hotel services manager

10/10 - 훌륭해요

Steve

2023년 6월에 1박 숙박함
답변 제공: Julie 님, 2023년 6월 25일
Greetings Steve, Thank you for your excellent rating! We are thrilled to hear that you had a great experience during your stay with us. We appreciate your feedback and hope to have the opportunity to welcome you back soon.Julie Jansenassistant hotel services manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot for families!
This was such a hidden gem - we had a great time. So family friendly. Everyone from reception, to servers, to cleaners were all so kind to the children. We will definitely be back.
2023년 6월에 1박 숙박함
답변 제공: Fuba 님, 2023년 6월 15일
Dear Guest,Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you and you family had such a great time with us.We take pride in providing a family-friendly environment and it brings us joy to know that our team members were all kind and accommodating to the little ones. We believe in creating memorable experiences for our guests, and your feedback reassures us that we are on the right track.We can't wait to welcome you back and provide you with another exceptional stay. If there is anything specific you would like us to arrange for your next visit, please do not hesitate to let us know. We are here to make your stay as enjoyable as possible.Best regards,Fuba TamangFront Office Duty Manager

10/10 - 훌륭해요

HARRY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
10/10. We come here every year, it’s outstanding. Great food, great heated pool, sauna etc. see you next year! :)
2023년 6월에 1박 숙박함
답변 제공: Julie 님, 2023년 6월 14일
Greetings from the Hawkesbury Harry, We loved having you back and thank you so much for this great review which has brought the biggest smiles to all our faces. We look forward to many more stay with you. See you next year. Julie Jansenassistant hotel services manager

6/10 - 괜찮아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Julie 님, 2023년 6월 14일
Greetings from the Hawkesbury Melissa, It was lovely to have you come and stay though I am sadden to see that it might not have been to your expectations. I would love to hear more and can be contacted directly at the hotel. KindlyJulie Jansenassistant hotel services manager

10/10 - 훌륭해요

Kirsty

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay
2023년 6월에 2박 숙박함
답변 제공: Julie 님, 2023년 6월 9일
Thank you Kirsty for the 10/10 we truly apprecite it. Bringing excellent stays is why we are here and i hope that you think of the next time your heading to the Hawkersbury we would love to have you back.Julie Jansenassistant hotel services manager

10/10 - 훌륭해요

Cheryl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable and easy access to everything we had to do .. Lovely clean room Staff very pleasant and accommodating
2023년 5월에 3박 숙박함
답변 제공: Julie 님, 2023년 5월 13일
It was such a pleasurer to have you welcomed you to our hotel Cheryl, Thank you for the amazing review, we truly appreciate it and look forward to welcoming you back.Julie Jansenassistant hotel services manager

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Just right
2023년 4월에 2박 숙박함
답변 제공: julie 님, 2023년 4월 22일
Greetings from the Hawkesbury Rachel,We loved having you here and glad that hit the right stop for you. Thanks for sharing this review for all to see. Our doors and arms will always be opened to you, hope to see you back soonJulie Jansenassistant hotel services manager

8/10 - 좋아요

Monique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
A nice stay in refurbished room, good breakfast and nice little gym and pool with sauna.
2023년 3월에 1박 숙박함
답변 제공: Julie 님, 2023년 3월 15일
Greetings from the Hawkesbury Monique, It was so wonderful to have you here and we are all thrilled to see that you had a nice stay. I hope that you think of us the next time your heading out this way, we would love to have you back. Julie Jansen

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Julie 님, 2023년 3월 7일
Greetings from the Hawkesbury Philip, It was great to have you here and we cannot thank you enough for taking he time to leave this review and let us know how your stay went. Hope to see you back soon.Julie Jansenassistant hotel services manager

10/10 - 훌륭해요

Gurjot

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect staycation
Excellent stay over the weekend. Away from city, resort vibe with great property. We had 3-course dinner meal and breakfast buffet included which was totally worthy. Would definitely recommend.
2023년 3월에 1박 숙박함
답변 제공: Fuba 님, 2023년 3월 7일
Dear Gurjot,Thank you for taking your time to leave this wonderful review. I'm pleased to hear you enjoyed your stay and liked the vibe of around our property. Our dinner, bed & breakfast package is certainly one of the best promotion at the moment. We look forward to having you stay with us again soon.Best regards,Fuba TamangFront Office Duty Manager

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Julie 님, 2023년 3월 29일
Greetings from the Hawkesbury Amy, Thank you for the 5 out of 5, our team has worked extremely hard and your review will encourage them to keep the great work up. Hope to see you back soonJulie Jansenassistant hotel manage

10/10 - 훌륭해요

Scott 님, Enmore

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms have been renovated since our last stay, great upgrade.
2023년 3월에 1박 숙박함
답변 제공: Fuba 님, 2023년 3월 7일
Dear Scott,Thank you for choosing to stay with us at Crowne Plaza Hawkesbury Valley. I'm pleased to hear you enjoyed your stay and liked our recently upgraded rooms. We look forward to having you stay with us again soon.Best Regards,Fuba TamangFront Office Duty Manager

8/10 - 좋아요

Peter 님, Castle Hill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the relaxed environment. Staff very friendly
2023년 2월에 2박 숙박함
답변 제공: Julie 님, 2023년 2월 20일
Greetings Peter, We built Crowne Plaza Hawkesbury Valley toprovide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedbackwith us and reminding us why we do what we do.Hope to see you back soon. Julie Jansenassistant hotel services manager

8/10 - 좋아요

Mellissa

2023년 2월에 1박 숙박함
답변 제공: julie 님, 2023년 3월 13일
Greetings from the Hawkesbury Melissa, It was wonderful to have you come and stay and we can not thank you enough for taking the time out to leave this review. Our doors and arms will always be opened to you. Julie Jansenassistant hotel services manager

10/10 - 훌륭해요

Sarah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always friendly
I stay here reasonably often and find that, despite the many setbacks due to natural disasters, the rooms are comfortable, public areas well-maintained and the staff unfailingly friendly and helpful.
2023년 2월에 1박 숙박함
답변 제공: Julie 님, 2023년 2월 20일
Greetings from the Hawkesbury Sarah,It’s always amazing to hear that we’vebeen successful in our goal of providing our customers with the best possible experience. Thank you for loyalty and look forward to many more stays with you. Julie Jansenassistant hotel services manager

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful surroundings and the room was very clean and comfortable
2023년 2월에 2박 숙박함
답변 제공: Julie 님, 2023년 2월 18일
Greetings Michael, Thank you so much for letting us know how your stay went and i could not be more prouder of our team who have worked extremely hard to ensure the success of your stay. Your review is a great pat on the back which i know will encourage them to keep the good work up. look forward to welcoming you back sometime soon.Julie Jansenassistant hotel services manager

10/10 - 훌륭해요

Paulette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 2박 숙박함
답변 제공: Fuba 님, 2023년 3월 7일
Dear Paulette,Thank you so much for taking your time to leave this positive score. We hope to welcoming you back very soon.Best regards,Fuba TamangFront Office Duty Manager

10/10 - 훌륭해요

Peter

2023년 1월에 1박 숙박함
답변 제공: Julie 님, 2023년 1월 30일
Greetings from the Hawkesbury Peter, We truly appreciate that you took the time to rate your stay. Look forward to welcoming you back. Julie Jansenassistant hotel services manger

8/10 - 좋아요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable, clean, great service!
2023년 1월에 1박 숙박함
답변 제공: Fuba 님, 2023년 1월 28일
Dear Emily,Thank you so much for taking the time to leave some positive feedback; we appreciate your warm words! Our staff truly are our most valuable asset, and we are delighted to hear they were able to make your stay a memorable one. Please do not hesitate to make yourself known upon your next stay; we look forward to welcoming you once again.Best regards,Fuba TamangFront Office Duty Manager