고급 침구, 객실 내 금고, 각각 다르게 가구 비치, 책상
예약 가능 여부 확인

킬라라 호텔 & 스위트 여행 후기

3 out of 5
킬라라 호텔 & 스위트
480 Pacific Highway, Killara, NSW

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 127개 이용 후기 중 74개" "
평점 8 - 좋아요. 127개 이용 후기 중 41개" "
평점 6 - 괜찮아요. 127개 이용 후기 중 9개" "
평점 4 - 별로예요. 127개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 127개 이용 후기 중 2개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

Cecil

연인과의 여행
좋아요: 청결 상태
The property only had stairs access to the rooms
2024년 4월에 5박 숙박함

6/10 - 괜찮아요

Victor

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

8/10 - 좋아요

Ricky 님, Coomera

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
Overall decent for my little family. A shame there is not much to walk to. You will need to drive. Food in the restaurant needs updating. Room is clean and reason size.
2024년 3월에 8박 숙박함

10/10 - 훌륭해요

Sally

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice away frim the city, but my friends house is out that way so needed accommodation North, I would stay there again. No lifts so need to carry your bag up stairs. Good coffee. Birds a cute and welcoming.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Michelle

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kayla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly attentive staff
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed here for one night. The staff were friendly and efficient. The food was excellent. I had the big breakfast, one of the best breakfasts that I have had in Australia, my partner had the eggs benefict which was also very good. Compliments to the breakfast chef.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Maryann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy with the room. The renovations created a clean and tidy room with attached bathroom. Service good during 2 day stay. Wonderful sulfur crested cockatoos came to meet and greet as well. Only negative was the quality of main menu food at attached restaurant. Chicken served was inadequately cooked in terms of red meat. The waiter on duty however went out of his way to address our concerns and this gives this venue a boost in ratings.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Kerry

2024년 3월에 2박 숙박함

8/10 - 좋아요

Merilyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Adequate and welcome after long-haul flight. Paid extra for early check-in, but Disappointed that coffee bar closed at 10.30am, so had to go out to petrol station for a drink ,however, meal later was very good.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Sunny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a hiccup checking in but was immediately sorted without any hassle. Great staff and close enough to everything without being noisy.
2024년 2월에 2박 숙박함

8/10 - 좋아요

YUNA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good sized spacious room. Lovely outlook from the small balcony. Is nice to be able to open the door for fresh air. Shower nice & hot. Bed comfortable . Easy onsite parking
2024년 1월에 2박 숙박함

8/10 - 좋아요

Anita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are very nice the price is great but do not order food it is dreadful. I have tried it twice now both meals were terrible.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jiji

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Berit Harsvik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

yubraj

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Ricky 님, West Pymble

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Decent little spot, mainly based on “value”. Guest WiFi internet is shocking, and not even able to watch streaming services on my devices nor cast. Constant network drops. Restaurant food was ok. Would have been nice to feel more welcomed by staff. Room was a good size, and overall clean but felt dated considering there was meant to be a recent update renovation.
2023년 12월에 10박 숙박함

10/10 - 훌륭해요

Dale

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

Dion L

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Scenic Stay with a Checkout Hiccup
The view from the hotel was truly spectacular, and the room was comfortable and well-appointed. My main issue arose during the morning of check-out. The designated check-out time was at 10 am, and initially, everything seemed fine. At around 9:30 am, a staff member from the reception knocked on our door, inquiring about our check-out plans. We responded positively, confirming our intention to check out. However, the second knock came a bit too soon and was more intrusive. Despite us clearly indicating that we were in the process of getting ready, the staff member used their key to open the door without waiting for us to fully respond. This was quite disconcerting, especially as my wife was in the process of changing. When questioned about our check-out intentions for the second time, we again confirmed our plans. It was only later, when I checked the time, that I realized it was only 9:51 am – well before the official check-out time. Upon reaching the reception at 9:59 am, I expressed my disappointment to the staff member who had opened our door prematurely. I suggested that a more considerate approach would be to call the room to inquire about check-out plans, especially when it's well before the official check-out time. The staff member justified their actions by stating it was already 10:02 am, which left me confused and somewhat frustrated. While the location and amenities of the hotel are fantastic, the incident with the receptionist certainly dampened the overall experi
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Rochelle

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Chairunnisa

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly & helpful staff.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Steph

2023년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
A motel pricing as hotel with extra charge
It is actually a motel but prices as a hotel. It shows office opens until 9pm while they closed around 7:20pm. I asked for an hour late check out at 11am instead of 10am because it is always acceptable for other hotels without extra charge however this motel asked for $10 extra. It seems that they only want to make money rather than customer satisfaction. Not a pleasure experience.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Lara

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable and reasonably priced motel. Have been staying here for over 10 years on business trips to Sydney.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Forozan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable room and convenient location.
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Amanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff went out of their way to help us when we had an issue with our booking. The showers are great! Comfortable, quiet, and lovely leafy area to stay in.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Matthew

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I’d like to start off by saying the room was absolutely beautiful and the only reason we rated the staff a two was simply because of the one manager, everyone else we came into contact with was absolutely lovely and deserves the praise. We arrived slightly too early for check at about 12.30 ish, (check in at 2) my partner asked if the room was ready and he very abruptly said yes it was ready but we have to pay extra to be allowed in now, I normally would expect this anyway however the way he came across was very hostile and seemed like he didn’t like us too much? We said that was absolutely fine we will just sit around and wait with all of our suitcases (two very large suitcases and a small one as well and 2 back packs) in the only waiting area they had in the restaurant. It would have been nice of them to offer us to just be let into the room since we had just come a long journey and had so much stuff with us and it really wouldn’t have changed anything on their side if they let us in earlier, it just would have made us feel a lot more welcome than the manger did to say the least. I asked for some change for the drying machine and the entire conversation was just him expecting me to know that the one I was trying to use was a brand new one and not plugged into the back, how would I have known? He rudely shoved the change into my hand and didn’t say a word, I was shocked at how he had actually treated me. It was incredibly rude and I would never stay again.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Kate

2023년 11월에 6박 숙박함

8/10 - 좋아요

Eleonora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We left early and there was no keybox outside ro put the key in. Everything was still closed, so I left the key in the door
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spotless and comfortable
Great stay. Beautiful spacious clean room. Comfortable beds. Friendly staff.
2023년 11월에 1박 숙박함

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room was beautifully presented.Pam Green and I would book the room if accommodation in Sydney was needed by us. John Conti
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Gang

2023년 10월에 1박 숙박함

8/10 - 좋아요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, excellent meal and convenient location.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Peter

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Modern, clean, comfortable, friendly staff, right on highway - which is both good and bad. Road noise not a problem at all in our room. Nice area but no parks or playgrounds nearby for kids. Definitely recommend.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Lauren

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resturant was great the food was very nice with great service. The rooms were spacious and modern. The down side was the limited parking if you arrive late and when staying on the top floor theres no lift to get heavy luggage up.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Bronwyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very close to a family event - so was very convenient. Lovely little hotel and very friendly staff.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The whole experience was very good dealing from check in to check out. Staff were very friendly and the quality of the breakfast was exceptional and very good value for money. Would definitely stay there again and have already recommended it to others.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely refurbished rooms. Safe and comfortable
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Carolyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Feeding the friendly cockatoos on the balcony was awesome.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spent 2 nights here while i was working nearby. Motel was perfect. Clean. Quiet. Well equipped. Highly recommended
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Jorge

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very peaceful for being next to a busy road and easy to access parking, very clean all round!
2023년 10월에 1박 숙박함

8/10 - 좋아요

Harry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are spacious and clean, access to parking is easy and there is some undercover parking available. Despite being on the highway, location is reasonably quiet as rooms are set back from the road.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

julie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff where so lovely
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Arvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Where is my microwave
Where is the microwave, I paid for a deluxe room and only got a kettle, what am I gonna with only a kettle, a man can only drink so much coffee
2023년 9월에 3박 숙박함
답변 제공: kali 님, 2023년 10월 7일
Hello Arvin,Thank you for the feedback.We have no microwaves/kitchen facility in Deluxe twin rooms.Please check your booking confirmationand for future reservations please check all the amenities/facilities before you book.Thank you,Have a great day.