레스토랑

파크로열 달링 하버, 시드니 여행 후기

4.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1018개 이용 후기 중 603개" "
평점 8 - 좋아요. 1018개 이용 후기 중 269개" "
평점 6 - 괜찮아요. 1018개 이용 후기 중 93개" "
평점 4 - 별로예요. 1018개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 1018개 이용 후기 중 23개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

WANGU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2023년 12월 12일
Dear Wangu, Thank you so much for the 10 out of 10 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognised. We hope to continue exceeding your expectations in the future.Best Regards

10/10 - 훌륭해요

??

2023년 9월에 5박 숙박함
답변 제공: Jeroen M. General Manager 님, 2023년 10월 25일
Dear Valued Guest, Thank you so much for the 5 out of 5 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognized. We hope to continue exceeding your expectations in the future.Best Regards

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overally satisfied but breakfast&house keeping ㅠ
Overall, I'm satisfied. Breakfast buffet has better service than I thought, but there are fewer types of food, and the space is small, so you should be careful not to bump into it on the move Cleaning the room was uncomfortable because it started almost past 2 o'clock, but it was clean and there was no water provided at all Location is wonderful very close to city center.
2023년 8월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2023년 9월 1일
Dear Valued Guest Thank you for your feedback on your stay at PARKROYAL Darling Harbour. We are glad to hear that you were overall satisfied with your experience.We apologise that breakfast option and area we not to your full expectations . We understand that the timing of the room cleaning may have been inconvenient for you, and thank you for your understanding and are thrilled that you appreciated the cleanliness of the room. Our team takes great pride in maintaining high standards of cleanliness for our guests' comfort.Additionally, we are delighted that you found our location wonderful and conveniently close to the city centre. Thank you again for sharing your feedback with us. We value your comments and will use them to further enhance our guests' experiences. We hope to welcome you back in the future for an even more enjoyable stay.Regards

6/10 - 괜찮아요

JUNG WON

2022년 11월에 1박 숙박함
답변 제공: Jeroen M. 님, 2022년 11월 29일
Dear JUNG WON, Thank you for taking the time to leave us a review. Whilst I wish your stay was more enjoyable, I am sorry to learn that this was not the case. If you have the time, we would appreciate further feedback to better understand how we can get it right for your next visit. I do hope we have the chance to better serve you again in future. Kind regards,Jeroen M,General Manager

10/10 - 훌륭해요

F I

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall had a very pleasant stay. Very accessible to harbor & city sites.
2022년 2월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2022년 6월 9일
Dear F I, Thank you for taking the time to rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Best regards,

8/10 - 좋아요

hye sik

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2022년 5월 19일
Dear Hye Sik, Thank you for taking the time to rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Best regards,

8/10 - 좋아요

Hyeon hoe

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 7박 숙박함
답변 제공: Jeroen M. General Manager 님, 2022년 5월 11일
Dear Hyeon, Thank you for taking the time to rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Best regards,

10/10 - 훌륭해요

behzad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our recent stay, as visitors from Canada, was nothing short of amazing. Situated close to all the sightseeing spots, we found the location incredibly convenient. The staff's helpfulness exceeded our expectations, and the breakfast provided was both delicious and varied. Daily room service ensured our accommodations remained pristine. Despite a minor issue with the shower tap, the staff promptly upgraded our room, demonstrating their commitment to VIP treatment for all guests. For fellow Canadians planning a visit, we highly recommend this establishment for a memorable stay.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Stevie

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very happy with my stay
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Steve is a fabulous concierge! He was very helpful with getting rides and directions to walking areas. You have a gem in him.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Johnson

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to city center
2024년 3월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 26일
Dear Johnson,Thank you for your rating of your recent stay at PARKROYAL Darling Harbour and that you enjoyed your time with us. We hope to continue create memorable experiences for your moving forward.

10/10 - 훌륭해요

Matthew 님, ADELAIDE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is central to most attractions and is within walking distance of them.
2024년 3월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 26일
Dear Matthew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our great location. We hope to see you again very soon.Kind Regards,

8/10 - 좋아요

Alexander

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice people!
2024년 3월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 27일
Dear Alexander,Thank you for choosing PARKROYAL Darling Harbour and your kind words about our people. Our team is proud to provide great customer service and we are glad that you felt well with us during your stay.We hope to welcome you back again soon.Kind Regards,

8/10 - 좋아요

Emiko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
シドニーの中心部でタウンホールの駅に近く、ダーリングハーバーや中華街には歩いて行けます。地下鉄、バス、ライトレールに乗ればどこにでも行けるので、観光もしやすいです。 周りはコンビニやスーパーがあり便利です。 ホテル内は清潔で気持ちよく過ごせました。スタッフも新設に対応してくれます。 シャワーがレインシャワーでウォシュレットはありません。
2024년 2월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 18일
Dear Emiko,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our location close to local hubs, shops and transport options. We hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

HUIMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tour picked up place.
2024년 3월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 18일
Dear HUIMIN,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our great location. We are a central point for many tours, making it very easy for our guests.We hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Natarajan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very courteous staff ! Good sized rooms and convenient location !!
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was lovely. However, the coffee we ordered at breakfast took too long.
2024년 3월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 10일
Dear Diana, Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that you found our hotel lovely. However, we apologise for the delay you experienced with the coffee service during breakfast. Your satisfaction is important to us, and we regret any inconvenience this may have caused.Rest assured, we will review our breakfast service procedures to ensure that orders are fulfilled promptly in the future. Your feedback helps us identify areas for improvement, and we appreciate your patience and understanding.We hope to have the opportunity to welcome you back for another enjoyable stay.Regards Jeroen M, General Manager

8/10 - 좋아요

TAKEDA

좋아요: 청결 상태
2024년 3월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 18일
Dear TAKEDA,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 - 좋아요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very enjoyable stay. Check in was a breeze and we even arrived before noon. We were ushered directly to the check in desk and we were given an early check in with no issue. At first we didn't realize how perfectly located the hotel is because it seemed to be surrounded by highway but it is in a great area and just minutes walk from all the restaurants and shops of darling harbour. We walked everywhere and took the bus and ferries.The breakfast which was included in our stay was great. It had an omelette bar as well as a large assortment of items. Really nice. The room itself was nice. There are more impressive/newer looking hotels in the area but we are happy with this choice. The location really can't be beat. Our only issue was with the air conditioning one day but they sent someone to our room in what felt like seconds after we called about it and took care of the issue. Overall a great stay.
2024년 3월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 10일
Dear Anne, Thank you for sharing your experience at PARKROYAL Darling Harbour.We are delighted to hear that you had an enjoyable stay with us and that our check-in process met your expectations. Our team strives to provide seamless experiences for our guests, and we are glad to know that you appreciated the early check-in.It's wonderful to hear that you found our location convenient and that you were able to explore the nearby attractions easily. We understand that the surrounding area may initially seem busy, but we're pleased that you discovered its convenience and proximity to Darling Harbour.We're also happy to hear that you enjoyed the breakfast offerings and that our team promptly addressed any issues you had with the air conditioning.Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another great stay in the future.Regards

10/10 - 훌륭해요

Hongjun

2024년 3월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 27일
Dear Hongjun,Thank you for staying with us and for your great rating! We aim to do the best for our guests and are glad you enjoyed your time with us.We hope to welcome you back again soon.Kind Regards,

10/10 - 훌륭해요

craig 님, Winnipeg

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property in a great location
2024년 3월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 5일
Dear Craig, Thank you for taking the time to share your feedback following your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that you found our property nice and enjoyed our great location. It's our aim to provide a comfortable and convenient experience for all our guests.We appreciate your review and hope to have the opportunity to welcome you back again soon.Regards

10/10 - 훌륭해요

Jocelyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great central location, with easy walking access to Darling Harbour and local train stations. The buffet breakfast was fantastic.
2024년 2월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 5일
Dear Jocelyn,Thank you for choosing to stay at PARKROYAL Darling Harbour and for sharing your feedback with us.We're thrilled to hear that you enjoyed our great central location, which provided convenient access to Darling Harbour and local train stations. It's wonderful to know that you found our buffet breakfast fantastic. We strive to offer a wide selection of delicious options to start our guests' days off right.We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Regards

10/10 - 훌륭해요

Bryan

Beautiful room and very friendly and helpful staff. Everything was wonderful, I can’t wait to stay here again.
2024년 2월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 3일
Dear Bryan, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour.We are thrilled to hear that you had a beautiful room and that our staff provided you with friendly and helpful service throughout your stay. It's always our goal to ensure that our guests feel welcome and well taken care of, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back for another wonderful stay with us soon. Regards

10/10 - 훌륭해요

Artus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Park Royal is right in the heart of Sydney, Darling Harbor, Town Hall Square. Excellent spot.
2024년 2월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 3일
Dear Artus , Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that you found our hotel's location to be excellent, with easy access to Sydney's vibrant heart, including Darling Harbour and Town Hall Square. We strive to provide our guests with a convenient and central base for exploring all that Sydney has to offer, and we're pleased to know that our location met your expectations.We appreciate your positive review and hope to welcome you back for another enjoyable stay in the future.Regards

8/10 - 좋아요

Deborah 님, massapequa Park

Nice property
2024년 2월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 29일
Dear Deborah,Thank you for your feedback regarding your recent stay at PARKROYAL Darling Harbour. We're pleased to hear that you found our property to be nice. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and it's rewarding to know that we succeeded during your stay. We hope to have the opportunity to welcome you back again in the future.Regards

8/10 - 좋아요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very friendly hotel near many shops, wharf, and walking to Sydney harbor. The room was large, but a bit dated. Good value.
2024년 2월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 28일
Dear Ryan,Thank you for your feedback on your recent stay at our hotel. We are pleased to hear that you enjoyed our convenient location near shops, the wharf, and Sydney Harbour. Your comments about the room size and value are duly noted, and we appreciate your input. We are continuously working to improve our facilities and services, and your feedback helps us in this endeavour. We hope to have the opportunity to welcome you back in the future for an even better experience. Regards

10/10 - 훌륭해요

Emiko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 29일
Dear Emiko,Thank you for choosing PARKROYAL Darling Harbour and for taking the time to rate your experience with us.We are delighted to hear that you had a fantastic stay and that we met or exceeded your expectations. Your satisfaction is our top priority, and we are thrilled to receive your 5-star rating.We look forward to welcoming you back on your next visit to Sydney.Regards

10/10 - 훌륭해요

Rory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our favourite hotel. Always a wonderful and comfortable stay
2023년 12월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 27일
Dear Rory,We are delighted to hear that PARKROYAL Darling Harbour is your favourite hotel and that you consistently enjoy wonderful and comfortable stays with us. Your loyalty and positive feedback mean a lot to us. We are committed to maintaining the high standards of service and comfort that you have come to expect from us. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit!Regards

6/10 - 괜찮아요

dean

단체 여행
Great location within walking distance to town hall & darling harbour. A good amount of choices for eating. Service a little disappointing as our room wasn’t made up after a long day out & Tv wasn’t working. All rectified with phone calls although no apology from reception.
2024년 2월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 26일
Dear Dean, Thank you for sharing your feedback regarding your recent stay at PARKROYAL Darling Harbour. We sincerely apologise for the inconvenience you experienced with the housekeeping service and the TV in your room. Your comments have been noted, and we will address these issues with our team to ensure they are rectified promptly. Please accept our apologies for any lack of communication or oversight from our reception team. We appreciate your understanding and patience in resolving these matters, and we hope that the rest of your stay was enjoyable. We value your feedback and look forward to the opportunity to welcome you back for a more seamless experience in the future.Regards

8/10 - 좋아요

Laith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 26일
Dear Laith, Thank you for taking the time to rate PARKROYAL Darling Harbour. We appreciate your feedback and are pleased to hear that you had a positive experience during your stay. If there are any areas where we can further improve and earn that extra star from you next time, please feel free to share. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards

10/10 - 훌륭해요

Genovevo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Professional and very helpful staff.
2024년 2월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 26일
Dear Genovevo,Thank you for taking the time to share your feedback about your experience at PARKROYAL Darling Harbour. We are pleased to hear that you found our staff to be professional and very helpful during your stay. Providing excellent service is a top priority for us, and we're glad that our team could assist you effectively. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.Regards

10/10 - 훌륭해요

Herb

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine. Just had to wait a bit for our room on checkin but they did keep our bags for us.
2024년 2월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 23일
Dear Herb,Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour. We apologise for the wait you experienced during check-in, but we're glad our team was able to assist by keeping your bags safe. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to welcome you back. Regards

10/10 - 훌륭해요

phillip

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2024년 2월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 20일
Dear Phillip, Thank you for your recent stay at PARKROYAL Darling Harbour and for taking the time to leave a review.We are pleased to hear that your experience with us was positive overall. If there are any specific areas where we can further improve or if you have any suggestions for us, please feel free to share.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards

8/10 - 좋아요

XIAOMIN

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, close to darling harbor, china town, lots of asian dining options.
답변 제공: Jeroen M. General Manager 님, 2024년 2월 21일
Dear Xiaomin,Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour.We are delighted to hear that you found our hotel's location convenient, with easy access to Darling Harbour, Chinatown, and a variety of Asian dining options. We strive to provide our guests with a comfortable and convenient experience, and we are glad that our location met your expectations.We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Regards

10/10 - 훌륭해요

Ching Wang Isaac

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2024년 2월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 20일
Dear Ching Wang Isaac,Thank you for taking the time to review your recent stay at PARKROYAL Darling Harbour.We are pleased to hear that you found our hotel to be in a good location. Our team strives to provide guests with a convenient and accessible experience, and we are glad that our location met your needs.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards

10/10 - 훌륭해요

Jeffery

좋아요: 숙박 시설 상태 및 시설
Very helpful
2024년 2월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 20일
Dear Jeffery, Thank you for sharing your feedback following your recent stay at PARKROYAL Darling Harbour.We are delighted to hear that you found our staff to be very helpful. Providing excellent service and assistance to our guests is a top priority for us, and we are glad that our team could enhance your experience.We look forward to welcoming you back on your next visit to Sydney.Regards

8/10 - 좋아요

HIROKO

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
部屋が綺麗で、バスタブもついていたので、疲れを癒すことができます。 近くに公園があり、朝の散歩に最適です。 最寄りの駅までは坂道です。
2024년 2월에 6박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 19일
Dear HIROKO, Thank you for taking the time to leave your feedback following your recent stay at PARKROYAL Darling Harbour.We are delighted to hear that you found your room clean and comfortable, and that you enjoyed the bathtub facilities for relaxation. It's wonderful to know that you appreciated the nearby park, offering a serene environment for your morning stroll.Regarding the slope to the nearest station, we understand that it may present a challenge for some guests, and we appreciate your feedback on this matter.We hope to welcome you back for another enjoyable stay in the future.Regards

8/10 - 좋아요

Michelle 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 19일
Dear Michelle, Thank you for taking the time to share your rating and feedback regarding your recent stay at PARKROYAL Darling Harbour.We are pleased to see that you had a positive experience overall during your time with us. Your feedback is valuable to us as we continually strive to improve our services and enhance the guest experience.If there are any specific areas where you feel we can further improve to earn that extra star from you in the future, please do not hesitate to let us know. We value your input and hope to have the opportunity to welcome you back for an even better stay.Regards

10/10 - 훌륭해요

Artus

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right in the heart of Sydney with easy access to the light rail. The best way to get around the central part of Sydney.
2024년 2월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 19일
Dear Artus, Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour!We're thrilled to hear that you found our hotel to be conveniently located in the heart of Sydney, with easy access to the light rail system. We agree that it's one of the best ways to explore the central part of the city, and we're glad that you were able to take advantage of this during your visit.We hope to have the pleasure of welcoming you back to our hotel in the future for another enjoyable stay.Regards

10/10 - 훌륭해요

YUKI

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
パジャマは大人用のバスローブのみ、歯ブラシはついていませんでした。エコがなされていて好印象です。 フロントスタッフも、ベルボーイもコンシェルジュの対応もよく、快適でした。 部屋もきれいで、広くて、シャワールームにバスタブもついているので、ファミリーでも快適に過ごせました。 また、近くに公園があるのが我が家には大ヒット。 Town Hall駅からも徒歩5分程度と近く、動きやすかったです。
답변 제공: Jeroen M. General Manager 님, 2024년 2월 16일
Dear Yuki, Thank you for taking the time to share your feedback regarding your recent stay at PARKROYAL Darling Harbour.We're pleased to hear that you had a comfortable stay with us and that you appreciated the cleanliness and spaciousness of your room, as well as the amenities provided. We strive to offer eco-friendly options and are glad this made a positive impression on you.It's also great to know that our staff members, including the front desk, bellhop, and concierge, provided helpful and comfortable service throughout your stay. We'll be sure to pass along your kind words to them.We're glad you enjoyed the convenience of our location near Town Hall Station and the nearby park. Your satisfaction is important to us, and we hope to have the opportunity to welcome you and your family back for another pleasant stay in the future.Regards

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel and very helpful staff
2024년 2월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 13일
Dear Patricia, Thank you for choosing PARKROYAL Darling Harbour and for sharing your feedback with us.We are delighted to hear that you had a great experience during your stay and that our staff were able to assist you effectively. Providing exceptional service is our top priority, and it is rewarding to know that our efforts have made a positive impact on your stay.Your kind words will be shared with our team, who will be thrilled to hear about your satisfaction.We look forward to welcoming you back to our hotel in the future and providing you with another enjoyable stay.Regards

8/10 - 좋아요

Hiroyuki

가족 여행
좋아요: 청결 상태, 직원 및 서비스
シドニー市内の観光地の、どこに移動するにも便利でした。食事も近くにたくさん店が有り困りませんでした。スタッフの対応も十分です。海外のホテルに有りがちなシャワーの水量の弱さが残念でした。
2024년 2월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 13일
Dear Hiroyuki, Thank you for choosing PARKROYAL Darling Harbour for your recent stay and for taking the time to share your feedback.We're glad to hear that you found our hotel convenient for visiting Sydney's tourist spots and that you enjoyed the nearby dining options. Additionally, we appreciate your kind words about our responsive staff.We apologise for the inconvenience you experienced with the water flow in the shower. Please know that we take your feedback seriously, and we will work to address this issue to ensure a more satisfactory experience for our guests in the future.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back for an even better stay.Regards

6/10 - 괜찮아요

Steven 님, Sheffield

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Convenient for Darling Harbour area and nearby eating places. Town Hall station nearby.
2024년 2월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 12일
Dear Steven, Thank you for sharing your experience following your recent stay at PARKROYAL Darling Harbour.We're glad to hear that you found our hotel conveniently located, making it easy for you to explore the Darling Harbour area and enjoy nearby dining options. The proximity to Town Hall station is indeed advantageous for our guests who wish to travel around the city with ease.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards

10/10 - 훌륭해요

Tami

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great!
2024년 1월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 11일
Dear Tami, Thank you for your recent stay at PARKROYAL Darling Harbour and for sharing your feedback with us.We are thrilled to hear that you had a great experience with us! Providing excellent service and ensuring our guests have a comfortable stay is our utmost priority, and we are delighted that we met your expectations.We hope to have the pleasure of welcoming you back for another great stay in the future.Regards

8/10 - 좋아요

HEIDI M

단체 여행
Staff was congenial, courteous, and helpful. Great clean location within walking distance of many attractions and transportation.
2024년 2월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 5일
Dear Heidi, Thank you for choosing PARKROYAL Darling Harbour for your recent stay, and for sharing your positive feedback with us.We're delighted to hear that you found our staff to be congenial, courteous, and helpful. Providing excellent service is our top priority, and we're thrilled to know that we succeeded in making your stay enjoyable. It's fantastic to hear that our clean location, within walking distance of many attractions and transportation, added to the convenience of your visit.We appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit to Sydney. Safe travels, and we look forward to hosting you again at PARKROYAL Darling Harbour.Regards

8/10 - 좋아요

Rayhana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My family and I really enjoyed our stay at the ParkRoyal, we have stayed before with our kids and really love the location. We walked everywhere. The rooms were clean and big enough for our family of 5. The only thing the children missed was a pool, especially travelling in January.
2024년 1월에 5박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 5일
Dear Rayhana,Thank you for choosing to stay at PARKROYAL Darling Harbour, and we're thrilled to hear that you and your family enjoyed your stay.We appreciate your positive feedback about the cleanliness, spacious rooms, and our central location. We understand the importance of amenities like a pool, especially during warmer months, and your input is valuable to us.Your feedback will be shared with our team, and we hope to welcome you back in the future. Safe travels, and we look forward to hosting your family again.Regards

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to Darling Harbour, clean hotel.
2024년 1월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 2일
Dear Philip, Dear [Guest],Thank you for choosing PARKROYAL Darling Harbour, and for taking the time to share your positive feedback. We are delighted to hear that you enjoyed our hotel's proximity to Darling Harbour and found our accommodations clean.Your satisfaction is our priority, and we appreciate your acknowledgment of our efforts to maintain a high standard of cleanliness and provide a convenient location.We look forward to the pleasure of welcoming you back on your future visits to Darling Harbour.Regards

10/10 - 훌륭해요

Harpal 님, Manukau

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Recommendations
2024년 1월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 1월 30일
Dear Harpal, Thank you for choosing PARKROYAL Darling Harbour and for your full recommendations! We are thrilled to hear that you had a positive experience during your stay.Our team works hard to ensure that our guests have a memorable and enjoyable time with us, and it's truly rewarding to know that we met your expectations.We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back to our hotel in the near future.Regards

8/10 - 좋아요

Ioannis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was a bit disorganised as far as the line up and servicing the first person who arrives . There were 2-3 different lines . Perhaps just one line for check in and one line for preferred club members etc . I watched 3 people check in ahead of me because I picked the wrong line. Aside from that everything was great !
2024년 1월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 1월 28일
Dear Loannis, Thank you for sharing your recent experience at PARKROYAL Darling Harbour. We appreciate your valuable feedback and are delighted to hear that, aside from the check-in experience, everything met your expectations.We apologise for any confusion during the check-in process, and we appreciate your suggestion regarding a more streamlined approach. Your input is important to us, and we will review our procedures to enhance the overall guest experience.We hope this isolated incident doesn't deter you from choosing us for future stays, and we look forward to welcoming you back to provide you with a seamless and improved experience.Regards

6/10 - 괜찮아요

Jasna

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Website needs to be fixed regarding breakfast inclusion.
2024년 1월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 1월 28일
Dear Jasna, Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour. We appreciate your input regarding the website and apologise for any confusion related to breakfast inclusions.Our team is committed to providing accurate and transparent information. We will investigate the issue you mentioned and work on improving the clarity of our website to ensure a more seamless experience for our guests. We value your feedback, and it helps us enhance our services. We look forward to welcoming you back.Regards