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베리우 랜드윅 여행 후기

4.5 out of 5
베리우 랜드윅
65-71 Belmore Road, Randwick, NSW

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 312개 이용 후기 중 116개" "
평점 8 - 좋아요. 312개 이용 후기 중 132개" "
평점 6 - 괜찮아요. 312개 이용 후기 중 36개" "
평점 4 - 별로예요. 312개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 312개 이용 후기 중 8개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jaehoon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 14박 숙박함
답변 제공: Sean 님, 2019년 7월 28일
Dear Jaehoon, Thank you so much for high rating in regards to your recent stay experience at Veriu Randwick, I am so glad to hear that you did enjoy your stay. Our team look forward to welcoming you again in near future. Best regards, Sean Shan Duty Manager

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
주변상권, 버스노선이 편리
버스정류장이 바로 앞이라 이동이 편리하고 다운타운에서 30분 정도 소요됩니다. 또한 바로 옆에 대형마트와 쇼핑몰 그리고 동양식품점까지 있어서 각종 한국식품 구매도 가능합니다. 단지 저희가 묶는동안 화재경보가 두차례 울려서 한밤중에 놀라 대피하는 일이 있었는데 옆건물에서 발생한 연기때문이라고 하더라구요. 프론트가 24시간 서비스가 아니라서 매니저가 퇴근후에는 필요한 경우 좀 답답했어요.

10/10 - 훌륭해요

JUNGHEE 님, SOUTH KOERA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
VERY GOOD
I stayed there for a couple of weeks it was so good! Clean, tidy, and well equipped. Everything was great. Also I was impressed with the manager's kindness. Hotel manager was so nice and very kind. Thank you

10/10 - 훌륭해요

Man Ching

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
這個價錢很好的一個住宿。
2024년 2월에 1박 숙박함
답변 제공: Veriu Randwick 님, 2024년 3월 3일
Hi Man Ching, We are glad you enjoying your stay with us.We hope to see you again soon.Kind regards,Veriu Randwick

8/10 - 좋아요

Rachel

2024년 1월에 14박 숙박함
답변 제공: Veriu Randwick 님, 2024년 3월 21일
Hi Rachel, we are glad you had a great stay. We hope to see you again soon.Best wishes

10/10 - 훌륭해요

Yurie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Veriu Randwick 님, 2024년 1월 17일
Hi Yurie, We are glad you enjoy your stay. We hope to see you again soon.Best wishes, Veriu Randwick

10/10 - 훌륭해요

Philip

좋아요: 청결 상태
답변 제공: Veriu Randwick 님, 2024년 1월 17일
Hi Philip, We are glad you enjoy your stay. We hope to see you again soon.Best wishes, Veriu Randwick

8/10 - 좋아요

Trevor

가족 여행
좋아요: 청결 상태, 객실의 편안함
Good
Very nice place, clean. Close to transport links, places to eat etc.
2023년 11월에 10박 숙박함
답변 제공: Veriu Randwick 님, 2023년 12월 11일
Hi Trevor,We are glad to hear you enjoyed your stay at Veriu Randwick. We hope to see you again soon.Best wishes,Veriu Randwick

10/10 - 훌륭해요

Beatriz

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed twice. The first time we really like the room, the second one you could see it was small but the service was still great. Housekeepers were really nice and helpful. The hotel is well located and close to shops and tram.
2023년 10월에 3박 숙박함
답변 제공: Veriu Randwick 님, 2023년 11월 3일
Thank you for your feedback, Beatriz! We appreciate your return visits and are delighted to hear you enjoyed your stays, despite the smaller room on the second visit. Our team takes pride in providing excellent service, and we're pleased to know the housekeepers were helpful. We look forward to welcoming you again in the future.

2/10 - 너무 별로예요

Kara

출장 여행
별로예요: 객실의 편안함
2023년 10월에 3박 숙박함

8/10 - 좋아요

Francis

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The unit was lovely and had full kitchen and a washing machine. Close to shopping and light rail.Worst thing was paid onsite parking..very expensive and entry and exit so narrow almost impossible to use without damage to car. Parking spaces very small also.
2023년 9월에 3박 숙박함
답변 제공: Veriu Randwick 님, 2023년 10월 24일
Hi Francis, Thanks so much for staying with us and sharing your review of Veriu Randwick. We are very happy that our accommodation was to your liking and the location enjoyable. We appreciate your comments regards parking and we do all we can to provide assistance with parking to those who need it. Thank you again for staying and for your comments. Best wishes from the Veriu Randwick Team

2/10 - 너무 별로예요

Stuart

출장 여행
별로예요: 객실의 편안함
Pigeons cooing all night, no barrier to lights coming from the hallway. Overall a restlessness night sleep. Pigeon poop all over the outdoor areas - gross.
2023년 9월에 3박 숙박함
답변 제공: Veriu Randwick 님, 2023년 10월 3일
Hi Stuart,3 / 3Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the pigeons and hallway lights. We'll address these issues promptly to ensure a more comfortable stay for you in the future. Best regards,Veriu Randwick

8/10 - 좋아요

Kristal

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good stay. Close to tram and bus. Supermarket and restaurants near by
2023년 9월에 5박 숙박함
답변 제공: Veriu Randwick 님, 2023년 9월 22일
Hi Kristal, We are glad you enjoyed your stay at Veriu Randwick.We hope to see you again soon.Kind regards,Veriu Randwick

6/10 - 괜찮아요

Julie

출장 여행
좋아요: 청결 상태
I found it very difficult to get a park long enough to check in and parking was difficult. Thankfully a very helpful staff member forewarned me that parking was only 1.9m before I came and so I brought the right vehicle. I found it difficult to work out the entry to reception the first time. The balcony door was broken and couldn’t be locked on my room so I worried about security when I was away. The rooms were clean and restocked, (tea etc) and room very comfortable. The location was walking distance to racecourse for function which was helpful.
답변 제공: Veriu Randwick 님, 2023년 9월 14일
Thank you for your feedback. We apologize for the parking challenges and the issue with the balcony door. We're glad our staff could assist you, and it's great to hear you found the room comfortable and the location convenient for your event. We'll address the maintenance concerns promptly to improve your experience next time.

10/10 - 훌륭해요

Alma

2023년 8월에 4박 숙박함
답변 제공: Veriu Randwick 님, 2023년 9월 22일
Hi Alma, We hope you enjoyed for stayed and we hope to see you again soon.Best wishes,Veriu Randwick

10/10 - 훌륭해요

Jeremy

2023년 8월에 1박 숙박함
답변 제공: Team Veriu Randwick 님, 2023년 8월 9일
Hi Jerermy, Thanks so much for leaving your review - we are really happy that you enjoyed your stay and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Kanjana

2023년 7월에 7박 숙박함
답변 제공: Veriu Randwick 님, 2023년 7월 13일
Thank you for staying with us.We hope you enjoy your stay and we hope to see you again in the future.Best wishes,Veriu Randwick

6/10 - 괜찮아요

Morgan

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We found the customer service, particularly of management to be very poor. Be advised that while it says ‘pay at property’, they will charge your card in full (not a hold) 3 days prior. We challenged this as we had intended to pay on another card at check in. We were refunded but it took a lot of follow up and were not refunded the service fee. We also had to cancel our last night with several days notice. We could not get a response from management about this for 2 days and when we finally did, they wanted to charge us more for the reduced nights despite appropriate notice being given. They also lied about trying to contact us and that my husband had agreed to pay more for less nights. This was all very stressful as we were staying with them while I was hospitalised and they had no empathy for this. While we had a great experience with Nathan on the weekend and the accomodation itself was perfect, we certainly left feeling very disappointed in the experience overall.
2023년 7월에 5박 숙박함
답변 제공: Veriu Randwick 님, 2023년 7월 13일
We apologize for any inconvenience you experienced during your stay. We always strive to accommodate our guests to the best of our ability. We understand that there were issues with the payment process and the refund, and we apologize for any confusion caused. We appreciate your feedback regarding the lack of timely communication and empathy from our management team. We take these matters seriously and will address them internally to improve our services. We're glad to hear that you had a positive experience with Nathan and enjoyed the accommodation itself. We apologize for falling short of your expectations and hope to have the opportunity to provide you with a better experience in the future.Best wishes,Veriu Randwick

8/10 - 좋아요

Natalie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable appartment
2023년 6월에 1박 숙박함
답변 제공: Veriu Randwick 님, 2023년 7월 4일
Hi Natalie,Thank your staying with us.We hope to see you again soon.Best wishes,Veriu Randwick Team

6/10 - 괜찮아요

Anne

좋아요: 편의 시설/서비스
2023년 6월에 3박 숙박함
답변 제공: Veriu Randwick 님, 2023년 7월 4일
Hi Anne, Thank you for staying with us.We hope to see you again soon.Best wishes,Veriu Randwick Team

10/10 - 훌륭해요

Li Ming

가족 여행
좋아요: 청결 상태, 객실의 편안함
Cooking Facilities
The cooking facilities are adequate but can be further improved though
2023년 5월에 10박 숙박함
답변 제공: Veriu Randwick 님, 2023년 5월 23일
Hi Li Ming, Thank you for your honest review.We appreciate you taking the time to share your experience and we will take into consideration your suggestion about the cooking facilities.We hope to see you again soon.Warm regards,

8/10 - 좋아요

MOU KIT

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
一般可以接受
2023년 5월에 2박 숙박함
답변 제공: Veriu Randwick 님, 2023년 5월 23일
Hi Mou Kit,We appreciate you taking the time to share your experience staying with us at Veriu Randwick. We pride ourselves on delivering a positive experience and sharing true hospitality. We look forward to welcoming you back to Veriu Randwick in the future.

8/10 - 좋아요

WENG CHEONG

좋아요: 청결 상태, 편의 시설/서비스
就是欠拖鞋
2023년 5월에 2박 숙박함
답변 제공: Veriu Randwick 님, 2023년 5월 10일
Hi Weng Cheong,We are glad your experience at Veriu Randwick was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience and we will take into consideration your suggestion about the slippers.We look forward to seeing you on your next stay. Regards,Veriu Randwick Team

10/10 - 훌륭해요

dorothy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The accommodation was excellent
2023년 4월에 4박 숙박함
답변 제공: Veriu Randwick 님, 2023년 5월 2일
Hi Dorothy,We are glad you enjoy your stay at Veriu Randwick.We hope to see you again soon.Best wishes

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
As a single female traveller I felt very safe staying here. Well positioned for easy travelling into Sydney by Tram or bus. Room was well equipped and very clean. Nearby food shops and plenty of great places to grab a coffee.
2023년 3월에 19박 숙박함
답변 제공: Veriu Randwick 님, 2023년 4월 3일
Hi Caroline,We appreciate you taking the time to share your experience staying with us at Veriu Randwick. We are glad you found it a comfortable and clean place to stay. We pride ourselves on delivering a positive experience and sharing true hospitality. We look forward to welcoming you back to Veriu Randwick in the future. Best wishes,Veriu Randwick Team

10/10 - 훌륭해요

Dave

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Local to where we live for families to come from overseas to stay
2023년 3월에 17박 숙박함
답변 제공: JOJO 님, 2023년 4월 3일
HI Dave,Thank you for your recent visit to Veriu Randwick. We are glad your experience was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your review.Best wishes from all at Veriu Randwick.

6/10 - 괜찮아요

Cherie

2023년 3월에 2박 숙박함
답변 제공: JOJO 님, 2023년 4월 3일
HI Cherie,We are glad your experience was positive and look forward to welcoming you back to Veriu Randwick in the future. We appreciate you taking the time to share your review.Best wishes from all at Veriu Randwick.

10/10 - 훌륭해요

margaret

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location. The room was clean, excellent condition with comfy bed. Everything you need within a block radius and the communication was excellent
2023년 3월에 2박 숙박함
답변 제공: Veriu Randwick 님, 2023년 3월 7일
Hi Margaret,We are glad your experience at Veriu Randwick was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 2월에 8박 숙박함
답변 제공: Veriu Randwick 님, 2023년 2월 21일
We are glad your experience at Veriu Randwick was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. We look forward to seeing you on your next stay.

8/10 - 좋아요

Nida

아이를 동반한 가족 여행
좋아요: 청결 상태
Cl is sr to public transport ,groceries & restaurants
2023년 1월에 5박 숙박함
답변 제공: Veriu Randwick 님, 2023년 2월 10일
Thank you Nida for this helpful review.We look forward to welcoming you back in the near future!

8/10 - 좋아요

Viv

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Location to the SCG was good. Reception was friendly. Car parking was easy. There is a need for a fluorescent strip on the step between room and balcony as it is hard to see (a potential health hazard).
답변 제공: Veriu Randwick 님, 2023년 1월 14일
Hi Viv,Thank you so much for taking the time to leave us this review. We are delighted to have you as our guest and appreciate your insightful feedback. We look forward to welcoming you back in the near future.

2/10 - 너무 별로예요

Martin

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very ordinary.
답변 제공: Veriu Randwick 님, 2022년 12월 16일
Hi Martin,We are disappointed that your stay was not up to our usual high standards. We do hope we are able to welcome you back in the near future.

10/10 - 훌륭해요

Christine

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved staying here! Lovely apartment, with own cooking facilities & laundry. Makes you feel more at home.
2022년 10월에 3박 숙박함
답변 제공: Veriu Randwick 님, 2022년 10월 20일
Thank you so much for taking the time to leave us this lovely review.We look forward to welcoming you back in the near future.

6/10 - 괜찮아요

TOMOMI

좋아요: 청결 상태, 객실의 편안함
The receptionist was so nice.
窓にカーテンがなく、外のシャッターの開け閉めで調整するようになっていたが、一部しか開け閉めできなかった。 古い建物をリノベーションしており、キッチン、バスルームは綺麗で、部屋全体はすごく綺麗だったが、床が若干水平でなかったのが気になった。 受付時間は限られるが、受付の女性はとても親切だった。
2022년 9월에 2박 숙박함
답변 제공: Veriu Randwick 님, 2022년 10월 7일
Thank you for taking the time to leave us this honest and helpful review. We have passed all your feedback onto top level management, and we hope to welcome you back in the near future.

6/10 - 괜찮아요

Russell

연인과의 여행
Great location. Close to public transport and shops. The room was pretty ordinary. Leaking water in bathroom. Bed sheets didn’t fit well. Not enough pillows. Glasses smeared and didn’t look clean. Dirty face washer under sink. Didn’t smell fresh. Bit disappointed for the money paid.
2022년 9월에 3박 숙박함
답변 제공: Veriu Randwick 님, 2022년 10월 7일
Thank you for taking the time to leave us this honest and helpful review. We have passed all your feedback onto top level management, and we hope to welcome you back in the near future.

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the central location, ideal for busses and Light Rail system into the city. Easy walk to Centennial park. One or two plumbing problems, which were booked for repair, otherwise would have been 5 stars. All staff were brilliant.
2022년 8월에 7박 숙박함
답변 제공: Veriu Randwick 님, 2022년 10월 7일
Thank you for taking the time to leave us this honest and helpful review. We have passed all your feedback onto top level management, and we hope to welcome you back in the near future.

4/10 - 별로예요

Nathan

연인과의 여행, 출장 여행
I am quite disappointed overall! The hot water in our room ran out on the first shower! It was only like a 10 min shower! The kicker is they don’t even give you a proper doona, just sheets and a blanket! The TVs are outdated With only free to air options. Overall 2/10
2022년 9월에 2박 숙박함
답변 제공: Veriu Randwick 님, 2022년 10월 7일
Thank you for taking the time to leave us this honest and helpful review. We have passed all your feedback onto top level management, and we hope to welcome you back in the near future.

2/10 - 너무 별로예요

Keen Yoong

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The house keeping is terrible , we booked 2 studios , there are cockroaches, washing machine not working, clogs , hinges are rusty, we expected more for a service apartment , this is a total disgrace. It definitely not a 4 stars.
2022년 8월에 6박 숙박함
답변 제공: Veriu Randwick 님, 2022년 10월 7일
Thank you for taking the time to leave us this honest and helpful review. We have passed all your feedback onto top level management, and we hope to welcome you back in the near future.

4/10 - 별로예요

Mary

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Great location was overshadowed by poor service and delapidated fixtures. The shower leaked, many doors were difficult to open, the lighting was poorly fixed or unsafely plugged in. A family booking for two rooms was provided on 2 different floors with no flexibility to change rooms to the same floor. Parking was very narrow and expensive, and the elevators barely wide enough to fit a pram or wheelchair. Next time we’ll stay somewhere else.
2022년 8월에 3박 숙박함
답변 제공: Veriu Randwick 님, 2022년 10월 7일
Thank you for taking the time to leave us this honest and helpful review. We have passed all your feedback onto top level management, and we hope to welcome you back in the near future.

10/10 - 훌륭해요

David

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Walk to the light rail and then a few minutes to the SCG
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Cara

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
easy access and great suburb- everything in walking distance.
2022년 7월에 3박 숙박함

4/10 - 별로예요

Nick

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I expected a clean modern mini-apartment delivered in the usual professional manner. I was keen to add a car space to my booking. I phoned for much of the afternoon, including to the chain's central number, but this property could not be contacted, and did not return the call, so I had to park on the street, a long distance from the property. The doors to the room do not automatically lock on the way out. Returning to my room in the middle of the night, there was a problem with the property's front door, and they had hired a very nice young man to stand in the foyer and point people to a way they could enter around the corner. He was there on a long, all night shift, and had no toilet he could use. I had to let him come and use mine! We got the wrong door, which was obviously unlocked because of the earlier problem, and accidentally walked in on someone who had left their door open. I think a lot of people mistakenly leave their door open in this way, which unsafe. The bathroom was too pokey to get around. There was no milk for tea and coffee, and various design flaws.The bedding was comfortable, at least, but enough basic, easily avoidable flaws to make this place disappointing compared to what it advertises.
2022년 5월에 1박 숙박함
답변 제공: Nathan Stewart - Hotel Manager Veriu Randwick 님, 2022년 5월 31일
Hey Nick, Thanks for taking the time to leave a review. This is clearly an experience that we need to learn from and have since started making Improvements from. particularly around communication, with our guests and those who assist us with outside contract work like security guard's. The front door issue was quickly resolved the next day and we have shared this review with our housekeeping to show the importance of consistency in their in-room par levels. We hope maybe one day again in the future, you might consider Veriu again, as our teams do work hard each day to deliver a clean and consistent product to all our guests. Regards, Nathan Stewart Hotel Manager Veriu Randwick

10/10 - 훌륭해요

Simone

Very handy to shops, staff lovely.
2022년 4월에 1박 숙박함
답변 제공: Veriu Randwick Team 님, 2022년 5월 7일
Thank you for your lovely review. We hope to welcome you back in the near future!

8/10 - 좋아요

Ianthe

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is excellently located.and 2 or 3 years ago would have been lovely to stay in. Unfortunately it hasnt been cleaned properly in that whole time- the carpet and furniture are stained and grimy, and pigeons have taken residence on the balconies making it impossible to open the windows. There are no curtains on the windows which is just odd. Washing machine and dishwasher sound like a jet plane taking off. Overall would be much better if they just gave the place a proper clean!!
2022년 4월에 4박 숙박함
답변 제공: Veriu Randwick Team 님, 2022년 5월 7일
Thank you for your valuable review. We hope to welcome you back in the near future!

4/10 - 별로예요

Bhavika

2022년 3월에 11박 숙박함
답변 제공: Veriu Randwick Team 님, 2022년 5월 7일
Thank you for your honest review. We hope to welcome you back in the near future.

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property had all you could possibly require available in the room. Location was extremely convenient. Multiple messages were received to outline procedures to check in check out.
2022년 4월에 2박 숙박함
답변 제공: Veriu Randwick Team 님, 2022년 4월 10일
Hi John. Thank you so much for leaving us this lovely review. We look forward to welcoming you back to Veriu Randwick in the near future :)

8/10 - 좋아요

colin

좋아요: 청결 상태
Quiet position.
2022년 3월에 6박 숙박함
답변 제공: Veriu Randwick Team 님, 2022년 3월 23일
Hi Colin, Thank you for taking the time to leave us a review. We hope to welcome you back in the future.

4/10 - 별로예요

Catherine

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
the property is in a good position, the only thing wrong was room was not cleaned very well and a sour smell about it.
2022년 2월에 2박 숙박함
답변 제공: Veriu Randwick Team 님, 2022년 3월 4일
Hi Catherine, Thank you so much for taking the time to write us this honest and valuable feedback. We are very disappointed to hear that your stay was not up to our usual standards, and have passed on your review to top-level management. We hope to welcome you back sometime in the future.

10/10 - 훌륭해요

Valerie

2022년 2월에 6박 숙박함

10/10 - 훌륭해요

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2021년 5월에 6박 숙박함