외관

홀리데이 인 익스프레스 & 스위트 드윗(시러큐스), IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 504개" "
평점 8 - 좋아요. 1001개 이용 후기 중 329개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 97개" "
평점 4 - 별로예요. 1001개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 30개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

jihun

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Gail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice clean place
2024년 4월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 4월 16일
Gail,Thank you for letting us know how much you enjoyed you stay with us at the Holiday Inn Express East Syracuse. We look forward to you staying with us again soon.James HodgsonGeneral Manager

2/10 - 너무 별로예요

Lisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
VERY disappointed!!! I booked this hotel because I’ve normally had good care at your hotels. This time, I was traveling to see my son come home from a 10 month deployment and I was gouged in the prices. When I booked online it was for the normal rate and then when the receipt came under my door it was for double the price. Because this is how you gouge people because of another event going on in the area, I will probably look at other hotels before looking at a Holiday Inn to stay at.
2024년 4월에 2박 숙박함
답변 제공: James Hodgson 님, 2024년 4월 15일
Lisa, After reviewing your reservation the rate you were charged for the two nights i what you reserved at with Expedia plus taxes. I am sorry for the misunderstanding i would be happy to discuss this more with you if you would like to call the hotel and speak with me. You did stay during the time of a solar eclipse and the entire market was sold out that is why prices were higher as it was a special event. We hope that you will continue to stay with the Holiday Inn Express brand as we offer a great experience for our guest.James HodgsonGeneral Manager

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was nice and the facilities were clean.
2024년 4월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 4월 12일
Joseph,Thank you for letting us know about your recent stay. We are happy to see that you had a great experience and we look forward to you staying with us again soon.James HodgsonGeneral Manager

10/10 - 훌륭해요

Jenessa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe, quiet, shopping
2024년 4월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 4월 6일
Jenessa,Thank you for taking the time to let us know about your recent stay. We are pleased to hear you had a great visit and we look forward to seeing you next time you're in Syracuse.James HodgsonGeneral Manager

10/10 - 훌륭해요

Nicole

2024년 4월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 4월 12일
Thank you for staying with us we look forward to having you stay again soon.James HodgsonGeneral Manager

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 4월 6일
Thank you for staying with us we look forward to your next visit.James HodgsonGeneral Manager

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Several fast food options close by. Cookies in the lobby we’re delivering
2024년 3월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 4월 6일
Angela,We are pleased to see you had a great stay with us and we look forward to having you stay with us again soon. Glad you enjoyed the complimentary cookies at check inn.

8/10 - 좋아요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was lovely and the hotel was clean and well maintained . The kids enjoyed the pool and the breakfast was good, staff in there was very nice
2024년 3월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 3월 21일
Renee,I am happy to see you had a great experience our team try's to make sure every guest has an exceptional experience like you had. We look forward to seeing you again soon.James HodgsonGeneral Manager

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pillows an beds very comfortable
2024년 3월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 3월 21일
Thank you for staying with us, we know you have a lot of choices and am pleased to see you had a great experience. I look forward to having you stay with us next time you're in the Syracuse area.James HodgsonGeneral Manager

10/10 - 훌륭해요

Milagros

2024년 3월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 4월 6일
Thank you for staying with us we look forward to your next visit.James HodgsonGeneral Manager

8/10 - 좋아요

Robert

2024년 2월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 3월 21일
Thank you for staying with us we look forward to you staying again soon.James HodgsonGeneral Manager

10/10 - 훌륭해요

Gheysha

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My favorite part of the stay was the breakfast I was impressed on the variety of items offered. The pool was clean and the warm towels made it very pleasant for my children when they got out. They also offered chocolate chip cookies and coffee 24/7 which was a nice addition for a late snack.
2024년 2월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 3월 21일
We are pleased to hear that you had such a great experience. Our team works very hard to make sure each guest has a great experience like you had. I will be sure to share your feedback with the, we hope to see you again soon next time you're in Syracuse.James HodgsonGeneral Manager

10/10 - 훌륭해요

Emily 님, Mechanicsburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Great property! Wonderful staff. Very quiet. Highly recommend! Great job.
2024년 2월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 3월 21일
Emily,Thank you for taking the time to let us know about your recent stay. I am pleased to hear you had such a great experience. My staff will be pleased to hear such great feedback. We look forward to your next stay with us.James HodgsonGeneral Manager

10/10 - 훌륭해요

Natallia

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is clean and well organized. The staff is welcoming and friendly.
2024년 2월에 1박 숙박함
답변 제공: Michael 님, 2024년 2월 20일
Natallia,Thank you for taking the time to provide feedback on your stay. We are so pleased that you enjoyed your experience. We look forward to seeing you at your next stay at the Holiday Inn Express and Suites in Dewitt. Michael Edwards Assistant General Manager.

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location, near to highway
2024년 2월에 1박 숙박함
답변 제공: Michael 님, 2024년 2월 15일
Michael,Thank you for taking the time to rate your stay. We appreciate your feedback and are pleased you enjoyed your stay. Michael Edwards Assistant General Manager

10/10 - 훌륭해요

Shekhinah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, seamless late check-in, warm, comfy beds, and great service.
2024년 2월에 1박 숙박함
답변 제공: Michael 님, 2024년 2월 15일
Shekhinah,Thank you for your feedback on your recent stay with us at the Holiday Inn Express and Suites in Dewitt. We are so pleased that you had a pleasant stay. Michael Edwards Assistant General Manager

10/10 - 훌륭해요

Wilhelmina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very enjoyable stay, it was quiet and we felt safe.
2024년 2월에 2박 숙박함
답변 제공: Michael 님, 2024년 2월 9일
Wilhelmina,Thank you for taking the time to rate your stay with us at the Holiday Inn Express and Suites in Dewitt. We are so pleased to see that you enjoyed your stay. We look forwarded to seeing you at your next stay. Michael Edwards Assistant General Manager.

10/10 - 훌륭해요

Jeanna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Michael 님, 2024년 2월 15일
Jeanna,Thank you for taking the time to rate your stay at the Holiday Inn Express and Suites in Dewitt. We look forward to seeing you at your next stay in Syracuse. Michael Edwards Assistant General Manager

10/10 - 훌륭해요

Lydia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Michael 님, 2024년 2월 15일
Lydia,Your feedback is much appreciated and we are so please that your enjoyed your stay. We hope that you stay with us again at the Holiday Inn Express and Suites in Dewitt, next time you are in Syracuse. Michael Edwards Assistant General Manager.

8/10 - 좋아요

Jack

2024년 1월에 1박 숙박함
답변 제공: Michael 님, 2024년 1월 14일
Jack,Thank you for taking the time to rate your stay, we are pleased to see that you enjoyed your time with us. Thanks again, Michael Edwards Assistant General Manager

10/10 - 훌륭해요

Michael John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An excellent property with great and friendly staff!
2024년 1월에 2박 숙박함
답변 제공: Michael 님, 2024년 1월 10일
Michael John,Thank you for taking the time to tell us about your experience. We are so pleased to hear that your stay was pleasant. We look forward to seeing you at your next stay at the Holiday Inn Express and Suites in Dewitt. Thanks again. Michael Edwards Assistant General Manager

8/10 - 좋아요

Hillary

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The first floor was just remodeled but I was told they are regular rooms and not suites. 2nd to 4th floors are not recently updated although the room didn't feel terribly outdated. It was decently clean but needed some TLC as a lamp shade was broke and there was water damage around the bathtub. The hallways on the 2nd to 4th floors are outdated with wallpaper and bad lighting. The pool area looks nice but desperately needs to be cleaned around the edge, just above the water and there is no hot tub if you're looking for that. The continental breakfast was average in my opinion. There is nothing directly by the hotel but a lot of things a short drive away, maybe a mile. I was there during a snow storm and they had nobody plow the parking lot or driveway the whole time which I thought was strange being its a hotel. The staff were all nice and accompanying. Overall, the lobby and bottom floor look very nice being just remodeled. I'm assuming they'll do the rest of the floors but I did not ask. It's an ok, quiet place that was decently priced with nice staff when I was there and overall clean except what I mentioned about the pool. I would consider staying here again, especially if they remodel the rest of the hotel.
2024년 1월에 2박 숙박함
답변 제공: Michael 님, 2024년 1월 10일
Hillary,Thank you for taking the time to provide feedback on your stay. I'm glad that your stay was pleasant. As you stated we have started remodeling and will continue to work on the upper floors of the hotel in the coming weeks. We look forward to bringing you a new and updated look at the Holiday Inn Express and Suites in Dewitt. Can't wait to see you at your next stay. Michael Edwards Assistant General Manager.

6/10 - 괜찮아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Michael 님, 2024년 2월 15일
Karen,Thanks for talking the time to rate your stay. We look forward to seeing you at your next stay at the Holiday Inn Express and Suites in Dewitt. Michael Edwards Assistant General Manager

10/10 - 훌륭해요

Christopher

2024년 1월에 1박 숙박함
답변 제공: James Hodgson 님, 2024년 1월 12일
Thank you for staying with us at the Holiday Inn Express in East Syracuse, we are pleased to see you had a great stay. I look forward to having you stay with us again soon next time you're in the Syracuse area.James HodgsonGeneral Manager

8/10 - 좋아요

LAURIE 님, williston park

2023년 12월에 1박 숙박함
답변 제공: Michael 님, 2024년 2월 15일
Laurie,We are so pleased to hear that you enjoyed your stay with us at the Holiday Inn Express and Suites in Dewitt. Thank you for taking the time to rate us. Michael Edwards Assistant General Manager

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Michael 님, 2023년 12월 14일
Sarah,Thank you for taking the time to rate your stay. We are so pleased that you had a pleasant stay. Thanks again. Michael Edwards Assistant General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good consistent hotel
I’ve stayed here many times when visiting my dad. Staff is always friendly, room is always clean, breakfast is always good. Doors to rooms are starting to show their age. But all else is great!
2023년 11월에 3박 숙박함
답변 제공: Michael 님, 2023년 12월 14일
Anonymous,Thank you for rating your stay and your feedback. Your feedback is important to us as it helps us to know what we are doing right and where we could improve. Thank you. Michael Edwards Assistant General Manager

10/10 - 훌륭해요

Qingran

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good stay, close to shops, clean
2023년 11월에 1박 숙박함
답변 제공: Michael 님, 2023년 12월 4일
Qingran,Thank you for taking the time to tell us about your stay. We look forward to seeing you at your next stay at the Holiday Inn Express and Suites in Dewitt. We are so pleased that your stay was a pleasant one. Michael Edwards Assistant General Manager.

10/10 - 훌륭해요

Jany

2023년 11월에 2박 숙박함
답변 제공: Michael 님, 2023년 12월 14일
Jany,Thanks for taking the time to rate your stay with us at the Holiday Inn Express and suites in Dewitt. We are so pleased that you enjoyed your stay. Michael Edwards Assistant General Manager.

10/10 - 훌륭해요

Fran

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was clean and staff very friendly
2023년 11월에 1박 숙박함
답변 제공: James Hodgson 님, 2023년 11월 15일
Fran,We are very happy to see you had a great experience. I will be sure to share with our staff as they work very hard to make sure each guest has the same experience you did. I look forward to having you stay again soon next time you're in Syracuse.James HodgsonGeneral Manager

10/10 - 훌륭해요

Vicki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super clean and friendly
2023년 11월에 2박 숙박함
답변 제공: Michael 님, 2023년 11월 6일
Vicki,Thanks for taking the time to provide feedback on your stay. We are so pleased that you enjoyed your time with us at the Holiday Inn Express and Suites in Dewitt. We look forward to seeing you at your next stay in Syracuse. Michael Edwards Assistant General Manager

10/10 - 훌륭해요

Lynda 님, Syracusr

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel for an overnight stay!
2023년 10월에 1박 숙박함
답변 제공: Michael 님, 2023년 11월 1일
Lynda,Thank you for taking the time to let us know about your stay. We are so pleased that you enjoyed your time with us at the Holiday Inn Express and Suites in Dewitt. We look forward to seeing you at your next stay. Michael Edwards Assistant General Manager.

10/10 - 훌륭해요

Adrienne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2023년 10월에 4박 숙박함
답변 제공: Michael 님, 2023년 10월 28일
Adrienne,Thanks for taking the time to rate us. We appreciate your feedback and look forward to seeing you at your next stay. Michael Edwards Assistant General Manager

6/10 - 괜찮아요

tracy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Staff great. Check in easy. Breakfasr great. In process of remodeling so bit dirty. Br door didnt close, mold in grout, etc. Expect after reno will be excellent
2023년 8월에 2박 숙박함
답변 제공: Michael 님, 2023년 10월 23일
Tracy,Thank you for taking the time to provide feedback on your stay. We hope to see you again in the future when we are fully renovated. Thanks again.Michael Edwards, Assistant General Manager

10/10 - 훌륭해요

Ben

2023년 10월에 1박 숙박함
답변 제공: James Hodgson 님, 2023년 11월 15일
Thank you for staying with us we are happy to see that you had a great stay. We look forward to you staying with us again soon.James HodgsonGeneral Manager

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was very clean. The room was comfortable and well appointed. The hotel was quiet at night and the beds were excellent. The complimentary breakfast was a great way to start the day 😊
2023년 10월에 1박 숙박함
답변 제공: Michael 님, 2023년 10월 17일
Deborah,Thanks for providing feedback and we are so glad your stay was pleasant. We look forward to seeing you at your next stay at the Holiday Inn Express and Suites in Dewitt. Michael Edwards Assistant General Manager.

10/10 - 훌륭해요

Adrienne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Michael 님, 2023년 10월 17일
Adrienne,We are so glad that you enjoyed your stay with us at the Holiday Inn Express and Suites in Dewitt. We look forwarded to servicing you in the future for your Hotel needs. Thanks again. Michael Edwards Assistant General Manager

10/10 - 훌륭해요

Jimena

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front staff were amazing. Top notch. I wanted to go smoke outside and realized I forgot my lighter, the front desk staff went out of their way to find me a lighter.
2023년 9월에 1박 숙박함
답변 제공: Michael 님, 2023년 10월 17일
Jimena,I'm so glad that our staff was so accommodating to your needs. Its feedback like this that lets us know what is working for our guest and hotel staff. We look forward to seeing you at your next stay at the Holiday Inn Express and Suites in Dewitt. Michael Edwards Assistant General Manager.

8/10 - 좋아요

Gordon

가족 여행
좋아요: 직원 및 서비스
The floors echoed everything from above you. I could hear the people jumping and walking back and forth across the floor till they went to bed around 11:30. The area around the tub showed signs of mold or some sort of build up. Pool was nice, and lobby was very clean. Breakfast was great.
2023년 9월에 2박 숙박함
답변 제공: Michael 님, 2023년 10월 17일
Gordon,We appreciate you taking the time to let us know about what you liked and what we can improve upon. The attention to the details is important as it points things out that may have been overlooked. Feedback like this allows us to take quick action to make your next stay even more pleasant. Thank you. Michael Edwards Assistant General Manager.

8/10 - 좋아요

Nicole

2023년 9월에 1박 숙박함
답변 제공: Michael 님, 2023년 10월 17일
Nicole,We are so happy you enjoyed your stay with us at the Holiday Inn Express and Suites in Dewitt. We look forward to seeing you at your next stay. Michael Edwards Assistant General Manager

2/10 - 너무 별로예요

Kristi

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We arrived at midnight on 9/23 and upon check in the gentleman behind front desk loudly announces… “ok you’re in room 210.” At the time there were four other individuals waiting in line behind us, listening. Needless to say my daughter and I did not sleep well that evening. A hotel cannot disclose what room an individual is staying in. This would be considered a violation of the individual's right to privacy. In the morning we left very early for tours at Syracuse U. We did not shower or have time to evaluate the room. I complained the morning of 9/23 in reference to announcing our room number and should have been assigned a new room. The gentleman defensively mentioned he did not announce our room number. He asked if the person doing so was male or female. I replied male. Further training needs to address this violation. I’ve attached photos of our room. #210. My daughter and I have asthma. We already experienced breathing issues from our time in the room. Please address this room and have it remediated asap. This is not acceptable for future guests. Please note above the shower head at ceiling, and at window. Ceiling paint is also peeling off at window frame. I am requesting a full comp on this stay, not the $25 offered upon checkout. I will not book another Holiday Inn ever again. . The actions taken at your hotel were subpar, and a very unhealthy environment all together. The bathroom walls were stained and dirty
2023년 9월에 2박 숙박함
답변 제공: Michael 님, 2023년 10월 17일
Kristi,Though we are saddened that your experience was not a pleasant one, we are thankful for your feedback. It's feedback like yours that helps us to improve upon our service. The safety of our guest is of the upmost importance and we have made sure that everyone understands our check in procedures and why it is important we follow the standards we have in place. As you could see we are currently undergoing renovations to bring a new and updated look in the very near future. Though we haven't reached our upper floors yet your input has given us the right direction to rectify these issues until the complete renovations can take place. Again we apologies that your stay was not satisfactory but we do hope that you will give us another chance to better serve you for your hotel needs in the future. Michael Edwards Assistant General Manager

8/10 - 좋아요

Danielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean
Hotel is clean and staff is very nice. Ground floor was remodeled recently, floors 2-4 have not been. Breakfast was tasty and the cookies are always a delicious treat.
2023년 9월에 2박 숙박함
답변 제공: Michael 님, 2023년 9월 27일
Danielle,Thank you for taking the time to provide feedback on your stay and thank you for your patience during our renovation. We look forward to seeing you again when you stay with us at the Holiday Inn Express and Suites in Dewitt. Michael Edwards Assistant General Manager.

10/10 - 훌륭해요

Melissa

2023년 9월에 1박 숙박함
답변 제공: Michael 님, 2023년 9월 25일
Melissa,Thank you for taking the time to provide feedback on your stay. Your opinion is important to us and we appreciate your time. Thanks. Michael Edwards Assistant General Manager

10/10 - 훌륭해요

Denise

좋아요: 청결 상태
Friendly, helpful staff. Quiet room and comfortable bed.
2023년 9월에 2박 숙박함
답변 제공: mike 님, 2023년 9월 25일
Denise,Thank you for providing feedback on your stay at the Holiday Inn Express and Suites in Dewitt. We are so pleased that you enjoyed your stay. Thanks Again. Michael Edwards Assistant General Manager.

8/10 - 좋아요

Rosalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: James Hodgson 님, 2023년 9월 11일
Thank you for staying with us we hope to have you stay with us again soon.James HodgsonGeneral Manager

10/10 - 훌륭해요

sean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We arrived late, around midnight. Mike who checked us in was very welcoming, helpful and professional. I was so impressed by his service
2023년 9월에 2박 숙박함
답변 제공: James Hodgson 님, 2023년 9월 5일
Sean,Thank you for taking the time to let us know about your recent stay with us. I am glad after your long day of traveling you were able to come in and relax. I will be sure to pass your compliments on to Mike. We strive for great customer service and make me happy to hear my team provided it.James HodgsonGeneral Manager

10/10 - 훌륭해요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff friendly and helpful. Newly remodeled 1st floor
2023년 9월에 2박 숙박함
답변 제공: James Hodgson 님, 2023년 9월 5일
Larry,We are pleased to see that you had a great stay with us at the Holiday Inn Express and suites in East Syracuse. We have completed our first phase of the renovations and look forward to completing the rest of the hotel this fall. I hope that you will continue to stay with us next time you're in Syracuse.James HodgsonGeneral Manager

10/10 - 훌륭해요

Celia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We stayed for one night while we were in town. The staff was amazing! The complimentary breakfast was awesome. The only thing that I can say was negative, was the carpet in the room was sticky and we had to wear our shoes in the room. Otherwise, the stay was great!
2023년 9월에 1박 숙박함
답변 제공: James Hodgson 님, 2023년 9월 11일
Celia,Thank you for taking the time out of your day to let us know about your recent stay with us. I am happy to hear that our staff was amazing and you enjoyed the complimentary breakfast. We look forward to you staying with us next time you're in the Syracuse area.James HodgsonGeneral Manager

8/10 - 좋아요

MAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: James Hodgson 님, 2023년 9월 5일
Thank you for staying with us at the Holiday Inn Express East Syracuse, we look forward to having you stay with us again soon.James HodgsonGeneral Manager