숙박 시설 입구

아메리카스 베스트 밸류 인 레이크우드 타코마 S 여행 후기

2 out of 5

이용 후기

5.6
평점 10 - 훌륭해요. 901개 이용 후기 중 100개" "
평점 8 - 좋아요. 901개 이용 후기 중 202개" "
평점 6 - 괜찮아요. 901개 이용 후기 중 186개" "
평점 4 - 별로예요. 901개 이용 후기 중 166개" "
평점 2 - 너무 별로예요. 901개 이용 후기 중 247개" "

5.8/10

청결 상태

6.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

8/10 - 좋아요

bsv 님, WA

좋아요: 직원 및 서비스
good and cheap hotel
good comfortable cheap hotel in south tacoma. I'll go to this hotel next time.
답변 제공: b 님, 2015년 11월 14일
Thanks for the great review bsv, we look forward to your next stay!

6/10 - 괜찮아요

Jesus

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
almost looked like a run down hotel, needs to get updated but customer service was good
2024년 2월에 1박 숙박함
답변 제공: -Hotel Management 님, 2024년 2월 19일
Dear Jesus,Your voice is very important to us, as we welcome any and all forms of feedbacks. We apologize your stay wasn't quite as expected. We would like to encourage all our guests to give us another chance, as we are ready to make sure that any future reservations are thoroughly taken care-of for our returning guests. Please let us know how we can better serve you for your next, best stay. Thank you again for your critical review, as we welcome all responses in order to continuously improve and impress.With our utmost sincere regards,

6/10 - 괜찮아요

Heather

2024년 1월에 3박 숙박함

6/10 - 괜찮아요

shelmith waithiegeni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not bad
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Michael john

좋아요: 편의 시설/서비스
Eveything
2023년 12월에 11박 숙박함

2/10 - 너무 별로예요

Robert

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
There are better places to stay than here
Room didn't even have a bar of soap to wash your hands with. Friend came to see me. Was there 10 mins and I received a call from front desk that friend has to come and show their ID. I was like, what?I travel a lot, and never had to have someone that wasn't staying show ID. I'm a VP in Banking, so I don't look like a shady person. Decided to leave after 30 mins and went down the road to Holiday Inn and had a better night. Would not recommend anyone to stay, especially, as I mentioned, there wasn't even the usual soap and shampoo in bathroom. Nothing.
2023년 12월에 1박 숙박함
답변 제공: -Hotel Management 님, 2023년 12월 18일
Dear Robert,Your voice is very important to us, as we welcome any and all forms of feedbacks. We apologize your stay wasn't quite as expected. We would like to encourage all our guests to give us another chance, as we are ready to "spiffy-up" and make sure that any future reservations are thoroughly taken care-of for our returning guests. Please do note, that our front desk agents do ask for IDs from all patrons as well as visitors that enter our property as part of our policy and we do explicitly explain these parts during check-in processes as well. Thank you again for your critical review, as we welcome all responses in order to continuously improve and impress.With utmost sincerity,

10/10 - 훌륭해요

Lesa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the staff was very friendly and helpful. i felt very safe with my family there. I loved all the cameras they had around and that the parking lot was well lit. it was very clean and cozy. it felt more like home than a hotel. i would recommend this place to anyone.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Lesa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff. Very clean. Feels safe being here.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Lesa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Friendly and helpful staff. Great price
2023년 11월에 3박 숙박함

2/10 - 너무 별로예요

Murray 님, O'Neals

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
I itch... i believe from bedbugs.
2023년 11월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 11월 30일
Dear Murray,Your voice is very important to us, as we welcome any and all forms of feedbacks. We apologize your stay wasn't quite as expected. But please be assured that after thorough inspection of the room, we were unable to find any evidences of bedbugs or any other type of pests. Please, we would like to encourage all our guests to give us another chance, as we are ready to "spiffy-up" and make sure that any future reservations are thoroughly taken care-of for our returning guests. Again, thank you for the critical review, as we welcome any and all feedback to constantly improve and impress.With sincerity,

8/10 - 좋아요

Brett

반려동물 동반 여행
I like that they are pet friendly and welcomed my large dog
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The bed wasn't the most comfortable, but everything else was amazing!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Maynor

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good attention
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Rose

2023년 8월에 1박 숙박함

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and friendly staff.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

JAGJIT

출장 여행
좋아요: 직원 및 서비스
When i booked room on Expedia it said breakfast included but when I got there front desk told me breakfast was not included. I would rather pay little extra
2023년 8월에 1박 숙박함

4/10 - 별로예요

Li-Ming

2023년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 11일
Dear Li-Ming,Thank you for your kind feedback, we truly appreciate it! If there are anything you'd like to let us know of any particular, please feel free to reach us back anytime at the front desk, as we are eager to hear back any detailed, thorough reviews of our guests' stays! Again, we greatly value your feedback(s) and we hope to see you again in the future! With our warmest regards,

8/10 - 좋아요

Julie 님, fairfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thankful for the last minute reservation as our precious hotel was terrible and in an incredibly unsafe location. This hotel isn’t fancy but it was clean and safe.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Edith

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Virgil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manger was very curtsies.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Peter 님, Columbia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled of pee. A colony of ants was everywhere. The check in process was awful. And the employee was smoking in a non smoking hotel and trying to hide it by keeping the office door locked
2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 27일
Dear Peter,Your voice is very important to us, as we welcome any and all forms of feedbacks. We apologize your stay wasn't quite as expected. We would like to encourage all our guests to give us another chance, as we are ready to "spiffy-up" and make sure that any future reservations are thoroughly taken care-of for our returning guests. Finally, please do note, that our front desk staffs keep our front office door locked at night times for overall safety and security protocol. Also there may have been lingering smoke odor that traveled through the air/to the office area inside as someone may have been actively smoking in the nearby outside area, but please rest assure that our employees do not smoke inside the front office/lobby area. Thank you again for your critical review, as we welcome all responses in order to continuously improve and impress.With utmost sincerity,

2/10 - 너무 별로예요

Misty

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never stay here
The staff were rude and treated me and my partner like criminals. They continually walked by our door and tried to look in our wondows. Upon entering the room there were huge holes in the bathroom door that were porrly patched. There was a large bloody spot in the bathroom near the toilet paper. The couch was so old and decrepit that it was covered with a sheet. Upon firther time in the room i discovered literal bloddy handprints under the bathroom counter. The bed was so cheap and poorly made I was barely able to get any sleep. And finally the fridge in the room was full of rust, all of the shelves were rusty with no attempts at ever being cleaned, they needed to be replaced.
2023년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 7월 24일
Dear Misty,Your voice is very important to us, as we welcome any and all forms of feedbacks. We apologize your stay wasn't quite as expected. We would like to encourage all our guests to give us another chance, as we are ready to "spiffy-up" and make sure that any future reservations are thoroughly taken care-of for our returning guests. Please do note, that our front desk staffs do ask for IDs from all patrons as well as visitors and do a periodic walk-through around the hallways to ensure all guests' experiences are peaceful (ie. security walk-through every couple hours during shift. And please be assured that they do not peer through the windows as we value our guests' general privacy). Thank you again for your critical review, as we welcome all responses in order to continuously improve and impress.With utmost sincerity,

6/10 - 괜찮아요

Carolyn

별로예요: 청결 상태
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Jamie

2023년 6월에 3박 숙박함

4/10 - 별로예요

Karen

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We chose this property because of the closeness to family and the price was fair. I called Sunday afternoon to let them know we would be arriving later than planned. The office manager upgraded us to a king size bed. Nice! Checking in went smoothly. The room was adequate. King size bed was comfy. We had to have the front desk person come to the room to get the tv working properly. The tile floor in the bathroom had moldy grout. The tub was OK. There was no stopper in the sink. OK. Here’s the problem. We stayed two nights. No maid service. Bed not made. They said the housekeeper didn't show up. We had to exchange our used towels for fresh ones. Also, no Continental breakfast was offered, even though it is listed as an amenity (both mornings). Questionable neighborhood. Lots of big rigs running all night.
2023년 6월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 6월 21일
Dear Karen,Your voice is very important to us, as we welcome any and all forms of feedbacks. We apologize your stay wasn't quite as expected. We would like to encourage all our guests to give us another chance, as we are ready to "spiffy-up" and make sure that any future reservations are thoroughly taken care-of for our returning guests. Please let us know how we can better serve you for your next, best stay. Thank you again for your critical review, as we welcome all responses in order to continuously improve and impress.With utmost sincerity,

8/10 - 좋아요

Ron

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Deposit.
I enjoyed my stay ,but it takes to long in my opinion for my 50 dollar deposit to be returned.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer focused service from manager. Goes above and beyond to meet customer s needs!
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Nhu

2023년 6월에 1박 숙박함
답변 제공: -Hotel Management 님, 2023년 7월 1일
Dear Nhu,Thank you for your kind feedback, we truly appreciate it! If there are anything you'd like to let us know of any particular, please feel free to reach us back anytime at the front desk, as we are eager to hear back any detailed, thorough reviews of our guests' stays! Again, we greatly value your feedback(s) and we hope to see you again in the future! With our warmest regards,

10/10 - 훌륭해요

Alexandra

2023년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 4일
Dear Alexandra,Thank you for your kind feedback, we truly appreciate it! If there are anything you'd like to let us know of any particular, please feel free to reach us back anytime at the front desk, as we are eager to hear back any detailed, thorough reviews of our guests' stays! Again, we greatly value your feedback(s) and we hope to see you again in the future!With our warmest regards,

6/10 - 괜찮아요

Adam T

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Rooms were very clean!!
2022년 11월에 1박 숙박함

8/10 - 좋아요

Anthony

2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

8/10 - 좋아요

Michael

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 23일
Dear Michael,Thank you for your kind feedback, we truly appreciate it! If there are anything you'd like to let us know of any particular, please feel free to reach us back anytime at the front desk, as we are eager to hear back any detailed, thorough reviews of our guests' stays! Again, we greatly value your feedback(s) and we hope to see you again in the future!With our warmest regards,

2/10 - 너무 별로예요

Belinda

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Due to the lack of security (only cameras), nor was there anyone going to be available 24/7. The door to the lobby was locked was I arrived, and I had to wait about five minutes for someone to show up.; this was midafternoon. I did not spend one night there.
2022년 9월에 7박 숙박함
답변 제공: -Hotel Management 님, 2022년 9월 21일
Dear Belinda,Your voice is very important to us, as we welcome any and all forms of feedbacks. We apologize your stay wasn't quite as expected. We would like to encourage all our guests to give us another chance, as we are ready to "spiffy-up" and make sure that any future reservations are thoroughly taken care-of for our returning guests. Please let us know how we can better serve you for your next, best stay. Thank you again for your critical review, as we welcome all responses in order to continuously improve and impress.With utmost sincerity,

4/10 - 별로예요

Barbara

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No toilet paper in our room, a sheet was spread out over the worn out sofa, the bed cover had stains, there was someone’s new Jean sticker stuck on the middle of the bathroom door, just grimy floor edges and corners which lead me to believe the room was barely swiped clean for many years. Nearly everything was over worn and needed replacement. The staff was very courteous when we checked in and out and asked for tp for the bathroom, but the room needs a good deep cleaning and some replacements.
2022년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 16일
Dear Barbara,Your voice is very important to us, as we welcome any and all forms of feedbacks. We apologize your stay wasn't quite as expected. We would like to encourage all our guests to give us another chance, as we are ready to "spiffy-up" and make sure that any future reservations are thoroughly taken care-of for our returning guests. Please let us know how we can better serve you for your next, best stay. Thank you again for your critical review, as we welcome all responses in order to continuously improve and impress. With utmost sincerity,

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 10일
Dear James,Thank you for your feedback. If there are anything you'd like to let us know of any particular, please feel free to reach us back anytime at the front desk, as we are eager to hear back any detailed, thorough reviews of our guests' stays. Again, we greatly value your feedback(s) and we hope to see you again in the future!Our warmest regards,,

2/10 - 너무 별로예요

Brittany

2022년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 7일
Dear Brittany,Thank you for your feedback. If there are anything you'd like to let us know of any particular, please feel free to reach us back anytime at the front desk, as we are eager to hear back any detailed, thorough reviews of our guests' stays. Again, we greatly value your feedback(s) and we hope to see you again in the future for another chance.With our warmest regards and sincerity,

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dont have a family stay thier we left dangerous
Drugs sells in parking lot ,was not vacuumed you can tell it was a drug hotel after checking in
2022년 6월에 2박 숙박함

2/10 - 너무 별로예요

Leslie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I would not recommend this property; The manager is very nosy and discovered I had a kitten. The property says pet friendly and he said the room he gifted me that was not in my booking happened to not be pet friendly. He proceeded to kick me out immediately and charge me a $200 fine. He was exceptionally rude and disrespectful suddenly and I didn't appreciate it especially given I'm 7 months pregnant.
2022년 8월에 2박 숙박함

4/10 - 별로예요

Filemoni

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place sucks
2022년 8월에 5박 숙박함
답변 제공: Hotel Management 님, 2022년 10월 9일
Dear Filemoni,Your voice is very important to us, as we welcome any and all forms of feedbacks. We apologize your stay wasn't quite as expected. We would like to encourage all our guests to give us another chance, as we are ready to "spiffy-up" and make sure that any future reservations are thoroughly taken care-of for our returning guests. Please let us know how we can better serve you for your next, best stay. Thank you again for your critical review, as we welcome all responses in order to continuously improve and impress.With utmost sincerity,

4/10 - 별로예요

Shalom

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

8/10 - 좋아요

Kurt

아이를 동반한 가족 여행, 출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The hotel rooms carpet was dirty and there was an odd smell to the room.
2022년 7월에 1박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 7일
Dear Kurt, Your voice is very important to us, as we welcome any and all forms of feedbacks. We apologize your stay wasn't quite as expected. We would like to encourage all our guests to give us another chance, as we are ready to "spiffy-up" and make sure that any future reservations are thoroughly taken care-of for our returning guests. Please let us know how we can better serve you for your next, best stay. Thank you again for your critical review, as we welcome all responses in order to continuously improve and impress. With utmost sincerity,

10/10 - 훌륭해요

Lyman E

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2010 Ford Escape XLT Joint Base +
It totally fit my purpose and the necessities of my schedule. It allowed me to rest enough to complete my mission even though I had little other rest during a week of 50+ hour days. I made it home without incident.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

mary

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

EUNJEONGSOO

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 7일
Dear EUNJEONGSOO,Thank you for your feedback. If there are anything you'd like to let us know of any particular, please feel free to reach us back anytime at the front desk, as we are eager to hear back any detailed, thorough reviews of our guests' stays! Again, we greatly value your feedback(s) and we hope to see you again in the future!With our warm regards,

8/10 - 좋아요

Gerrianne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient, rooms were spacious clean and staff were friendly
2022년 7월에 2박 숙박함
답변 제공: Hotel Management 님, 2022년 9월 7일
Dear Gerrianne,Thank you for your awesome review! We are thrilled that your stay was excellent! We hope for your return and greatly appreciate your patronage! Please let us know how we can better serve you for your next visit!With our warmest regards,

2/10 - 너무 별로예요

Mark

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Never again
2022년 6월에 2박 숙박함
답변 제공: Hotel Management 님, 2022년 6월 28일
Dear Mark, Your voice is very important to us, as we welcome any and all forms of feedbacks. We apologize your stay wasn't quite as expected. We would like to encourage all our guests to give us another chance, as we are ready to "spiffy-up" and make sure that any future reservations are thoroughly taken care-of for our returning guests. Please let us know how we can better serve you for your next, best stay. Thank you again for your critical review, as we welcome all responses in order to continuously improve and impress. With utmost sincerity,

4/10 - 별로예요

Jesse

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

6/10 - 괜찮아요

kevin

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The neighborhood is disgusting. On the other side of a fence on the property is a bunch of homeless folks, living in an RV, on other cars. The front desk has a small window to hand your ID or credit card through. That should have been the first sign to tell me . The room smelled musty, old, and gross . The lady working there was very friendly and nice. That was the biggest plus.
2022년 6월에 2박 숙박함
답변 제공: -Hotel Management 님, 2022년 6월 22일
Dear kevin, Your voice is very important to us, as we welcome any and all forms of feedbacks. We apologize your stay wasn't quite as expected. We would like to encourage all our guests to give us another chance, as we are ready to "spiffy-up" and make sure that any future reservations are thoroughly taken care-of for our returning guests. Please let us know how we can better serve you for your next, best stay. Thank you again for your critical review, as we welcome all responses in order to continuously improve and impress. With utmost sincerity,

2/10 - 너무 별로예요

Martin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Feces on the floor in the bathroom, someones meds on the flooir next to the bed, hair all over the bathroom. Management said we had to contact you about our payment as we wouldn't stay in these conditions
2022년 6월에 3박 숙박함
답변 제공: Hotel Management 님, 2022년 6월 14일
Dear Martin, Thank you for your feedback, we greatly appreciate all forms of criticisms and feedbacks in order to continually improve and impress. We are sorry your experience wasn't quite stellar. But please do note that upon inspection of the room, there were indeed one dropped medication tucked between the bed and the nightstand, but rest of the conditions were not quite true. Unfortunately 3rd party prepaid reservations are non-refundable and non-modifiable so we regret to inform you of the forfeited reservation. If you have any further questions or concerns, please contact us back at the front desk and we may arrange a better, well-informed stay for your potential future reservations. Finally, would like to encourage all our guests to give us another chance, as we are ready to "spiffy-up" and make sure that any future reservations are thoroughly taken care-of for our returning guests! Again, thank you for your critical review, as we welcome any and all feedback to constantly improve and impress. With great sincerity,