Check in was confusing because the online check in procedure will not accept the confirmation number from Expedia. I called the hotel and she did not check me in but instead made a note that I was enroute. I did not pay in advance and attempted to pay on the phone which she could not do because she thought there would be continued confusion as to whether I had prepaid already.
The weekend desk clerk was more a zombie than a person. He never looked up from his computer screen and dressed in the same all black clothing always wearing a black jacket at the counter. He never looked up or greeted anyone at the door. A mass murderer with a machine gun could have walked in and he would not have noticed because he never looked up from the screen.
Late one night, we stayed four days, we were locked out. That night manager locked the door which surprised us because we had never seen the door locked.
There was no room service because it was a holiday period. We begged for towels. The breakfast was cold and pretty gross. Chunks of cold scrambled eggs, "turkey sausage", cold also. Oatmeal that was a thick as mud. Yes, I do know the consistency of mud.
Cups for coffee and juice were more absent then available. Numeral times we attempted to get coffee or juice and there were no cups. One morning it was jalepeno spiced egg, and the next was oold chewy egg muffins. On our last day, islanders sat next to the buffet and when the food came out, the islanders took it all.