When we had problems with our room such as broken safe, metal towel holder in bathroom fell, requests for more towels, the staff responded quickly. Although the hotel lobby smelled pleasant like a spa, the corridor outside our room and inside our room smelled like sewage.The brunch options were okay, had many options, but if you did not get there early you risk not having anything to eat because they do not refill anything.One of the main reasons my family chose to stay at this hotel to attend a wedding is because they were the only Hotel who would for a fee, arrange transportation from the airport.