The staff went out of the way to help us on all issues but one which was out of their control. They were friendly and courteous and wonderful to work with. However, being from Canada, I did not know a hotel could not provide parking. We arrived with our car only to find their was no parking available and spent the next 3 hours searching for a space and then getting a yo yo card to pay for the space once we found one. It was crazy! Otherwise, excellent breakfast and good place to stay.