Thank you for youe feedback

Robert, we sincerely apologize for the construction noise and the other issues you encountered. Transparency and comfort are our priorities, and we missed the mark. We are addressing your feedback to improve. We hope to welcome you back for a more peaceful and enjoyable experience after our renovation is complete.

It's disappointing to learn that your time with us did not win you over completely. We hope you'll give us the chance to impress you on a future visit, Lena.

Michael, we are disheartened to hear of your experience. Please accept our sincere apology for the inconvenience you encountered and know that we will make sure this matter is addressed. We hope that you will reconsider staying with us again, as we are confident that we can provide you a better stay.

Steve, thank you for your perfect rating of Hotel Flor Tampa Downtown. We are glad you had an enjoyable stay and were pleased with our helpful team and convenient transportation. We hope to have the pleasure of welcoming you back again soon!

Jeanette, thank you for staying with us! We are glad you appreciated our historical details and enjoyed your visit. We hope to welcome you back again soon.

Lisa, thank you for staying with us at Hotel Flor Tampa Downtown and for your high recommendation. We are glad you enjoyed your stay and found our hotel the ideal location for the Madonna concert. The pleasure would be ours to welcome you back for another memorable stay!

Lindsey, we are glad you enjoyed our renovation, team, and location! We are addressing the hot water and bedding issues to ensure a more comfortable stay. Your feedback is invaluable. We at Hotel Flor are looking forward to welcoming you back for an even better experience!

Thank you for your five-stars, Pamela. We look forward to your return and hope it's soon!

Chris,Thank you for sharing your experience with us. We appreciate your understanding regarding the ongoing renovations, and we're pleased to hear that they did not disrupt your stay.We're sorry to hear about the discomfort you experienced due to interactions with individuals asking for money outside the hotel. We understand how this could be frustrating and detract from your overall experience. We strive to ensure the safety and comfort of all our guests, and we will address this matter to find ways to mitigate such occurrences in the future.We appreciate your insight. We understand that each person's situation is unique, and we endeavor to create an environment where everyone feels welcome and respected.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. If there's anything else we can do to improve your stay, please don't hesitate to let us know.

Dear Christine,We're thrilled to hear that you appreciated our updated decor! We aim to create an environment that is not only comfortable but beautiful. Your feedback validates our efforts and adds an extra dose of motivation for us. Do visit us again!Barbara FuenmayorFront Desk Supervisorbfuenmayor@hotelflortampa.com

Dear Mark,Thank you for taking the time to share your feedback about your experience at our hotel. We sincerely apologize for any inconvenience the exterior construction might have caused during your stay. Your comments about our helpful and courteous staff warms our heart, and we are pleased to hear that your room and its accommodations were enjoyable. We understand the constraints regarding the room size and the inconvenience caused due to one elevator working. We are taking stringent measures to avoid such instances in the future. While we understand you might have reservations about returning, we hope to have the opportunity to better serve you in the future, when our renovations are complete and can truly display the full extent of our offerings.

Thank you for your review! We hope you've had a wonderful time with us. Please contact our front desk line (+1)813-225-1700 so we could assist at our best.

Destiny,We're happy to hear such positive feedback! It's wonderful to know that from the moment you stepped out of your car for our valet service to the day you left, you received nothing but top-notch service and professionalism. We're happy to learn that our attention to details all added to your excellent experience with us. Reading that you may consider us for such a special event like your wedding, makes us feel honored. We look forward to welcoming you back for an even longer stay. Cheers!

Elizabeth,Thank you for taking the time to share your experience with us. We're delighted to hear that you had a nice stay and appreciated our great location, friendly staff, and cleanliness of our rooms. However, we sincerely apologize for the inconvenience you experienced with the shower. Your comfort is very important to us, so we'll definitely look into this issue to ensure it doesn't happen in the future. We hope to have the opportunity to welcome you back, with a promise for a flawless experience. Once again, thank you for your valuable feedback.

Antonio, We're so glad to hear that you were pleasantly surprised by our rooms and found our beds clean and comfortable. We're also thrilled you enjoyed the ample space we offer. Your feedback about the bathroom size is appreciated and we're glad to know that the room made up for it. We truly can't wait to welcome you back to our hotel again for another wonderful experience. Thank you for your kind review!

Dear Sally-Anne,Thank you for taking the time to rate us with a 4-star review. Even though your review did not have any specific feedback, your high rating tells us that we are moving in the right direction and meeting our goal to provide excellent hospitality. We value your support and look forward to serving you again in the future.

We pride ourselves on excellent guest service and strive to Make a Difference during every interaction. I am absolutely delighted to see your recent stay with us exceeded your expectations and will be sharing your survey with our team so they can see where we shine and where we need to improve for the future.

Good day Melissa!Thank you for choosing the Hotel Flor Tampa Downtown, Tapestry Collection by Hilton for your recent visit to the Tampa area.I am happy to see many aspects of your recent stay with us exceeded your expectations but must sincerely apologize your overall stay with us did not meet your expectations. I will be sharing your review with our team so they can see where we shine and where we need to improve for the future.If there is anything we can do to Make It Right for you for the poor experience or should you have any questions or concerns, please do not hesitate to contact me directly at 813-225-1700 or jbalcacer@hotelflortampa.comWe hope you will consider staying with us in the future!

Thank you for the kind words, Adam. We’re delighted that we could make your stay here worthwhile. Hoping that we see you again very soon.

Hello Melissa, thank you for the review. While we apologize for the relocation, we appreciate your patience and understanding during the renovation. We hope you will stay with us so that we may introduce you to the new Hotel Flor.

Hello Marc, thank you for the review. We apologize if anything about your stay was less than exceptional. We hope you will give us another try to show you a true Floridan Palace experience. Thank you for staying with us.

Thank you for the rating. It’s our pleasure to serve amazing customers like you. Have a great day and we hope to see you again in the near future.

Thank you Christopher for the review. We apologize if anything about your stay was less than exceptional. We hope you will give us another chance to show you a true Floridan Palace experience should you return to Tampa.

Hello Ericka, thank you for the kind review. We are pleased that you enjoyed your stay with us. We apologize for the breakfast and are addressing this immediately. We hope to see you again should you return to Tampa. Thank you for staying at the Floridan Palace Hotel.

Hello robert, thank you for the kind review. We are pleased that you enjoyed the hotel. We hope to see you again should your travels bring you back to Tampa. Thank you for staying at the Floridan Palace.

Hello Laura, thank you for the review. We are pleased that you enjoyed your stay in our historic hotel. We hope to see you avian should your travels bring you back to Tampa. Thank you for staying at the Floridan Palace.

Hello james, thank you for the kind review. We are pleased you enjoyed your stya and that Adam, Maria and Ronald were there to make your stay an enjoyable one. We hope to see you again should you return to Tampa. Thank you for staying at the Floridan Palace

Hello Anna, thank you for the review. We are pleased that you enjoyed your stay in our historic hotel. We apologize if the renovation disrupted your stay in any way. We hope to see you again should your travels bring you back to Tampa. Thank you for staying at the Floridan Palace.

Hello Olivia, thank you for the kind review. We are pleased you enjoyed your stay with us and enjoyed our breakfast. We are happy to hear the staff were accommodating during your stay and we hope to see you again soon. Thank you for staying at the Floridan Palace.

Hello Jonathan, thank you for the kind review. We are pleased that you enjoyed your stay and loved our spacious rooms. We hope to see you again should your travels bring you back to Tampa. Thank you for staying at the Floridan Palace.

Hello Michael, thank you for the review. We are pleased you enjoyed your stay. We hope to see you again should your travels bring you back to Tampa. Thank you for staying at the Floridan Palace.

Hello, thank you for the review. We are pleased that you enjoyed your stay. We apologize if any construction disturbed you during your stay and appreciate your patience and understanding while we renovate. We hope to see you again should your travels bring you back to Tampa. Thank you for staying at the Floridan Palace.

Hello Kevin, thank you for the review as we do value your feedback. We apologize that your stay was less than exceptional due to the construction. We appreciate your patience and understanding while we renovate the hotel to better serve our guests. We hope you will give us another chance to show you a true Floridan Palace experience should you return to Tampa. Thank you for staying with us in our historic hotel.

Hello Julian, thank you for the kind review. We are pleased you enjoyed our hotel and newly renovated restaurant. We hope to see you again should your travels bring you back to Tampa. Thank you for staying at the Floridan Palace.

Hello Kurt, thank you for the kind review. We are pleased you enjoyed your stay in our historic hotel and hope to see you again should your travels bring you back to Tampa. Thank you for staying at the Floridan Palace.