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포 포인츠 바이 쉐라톤 스위트 탬파 에어포트 웨스트쇼어 여행 후기

3 out of 5
포 포인츠 바이 쉐라톤 스위트 탬파 에어포트 웨스트쇼어
4400 W Cypress St, Tampa, FL

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 540개" "
평점 8 - 좋아요. 1002개 이용 후기 중 202개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 120개" "
평점 4 - 별로예요. 1002개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 69개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Krista

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

4/10 - 별로예요

Kevin

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wasn't that excited about coming here but did so anyway because of the indoor pool. Will not come back. My room had a leak. I paid for executive suite and looked like I got a regular room. Customer Service was on the phone and trying to check me in the same time. Gave me bad information about where to place parking pass. Received a parking warning even with the pass on the dash. Would have rather went swimming in the rain.
2024년 4월에 1박 숙박함

4/10 - 별로예요

kenneth

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was great near downtown, shopping mall and airport. Garden was beautiful full. The shower was great!. The service was the worst I ever stay we requested for extra blanket and pillow they said they’ll bring it but no body show up at all. I don’t know what kind of blanket they use on the bed but it’s very loud every time we moved or turn over. The AC are very very loud every time it cut off it sound like some body dropped something very heavy on the floor or some body shut the door very loud like almost every 30 minutes We couldn’t sleep at all for all night!! The worst experience and the worst hotel we ever stay.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
-
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Mary 님, Camas

좋아요: 청결 상태, 직원 및 서비스
The shuttle bus driver was very friendly and helpful and the the deck staff, think her name was Yonny (sorry for the misspelling) helped get us checked in right away, was also super friendly and provided me with some toothpaste that I forgot to pack. The courtyard was beautiful. It is an older hotel well-worn facility, but comfortable. Thanks you for wonderful service!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Attentive staff and clean property
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Eryl

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Musstafa

좋아요: 직원 및 서비스
Good morning
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Ignacio

별로예요: 청결 상태
Esta bien el lugar, pero me parece caro para los servicios, o incluye estacionamiento y desayuno, la limpieza la mitad de las veces no la hacen.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

MONICA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay when I cruise again out of Tampa I probably stay there again .
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Anusuya

좋아요: 청결 상태
Was not happy to arrive at airport and be told to get a $25 cab. Was after hours for shuttle. Would be nice if website had hours. Booked there expecting to be picked up.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Sheila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was nice and the restaurant was good. It would have been nice to have a choice of restaraunts in walking distance.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Jaimee

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff was nice but the ac in my room didn’t work had to have maintenance come fix it, hotel room was dirty, carpet had stains and the room was very humid but the rest of the hotel wasn’t. The room was damp it was really weird
2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Gillian

가족 여행
별로예요: 편의 시설/서비스
The property is dated - in need of new paint and a good scrubbing. Highway noise is quite noticeable if your window faces 275. Otherwise uneventful stay. Average rating - fair for the cost.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice peaceful property
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Laura 님, Myrtle Beach

2024년 2월에 2박 숙박함

4/10 - 별로예요

Ingmar

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Our window was stuck open and it was cold all night.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Mark

좋아요: 직원 및 서비스
2024년 2월에 5박 숙박함

6/10 - 괜찮아요

April

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We tried to use the hotel’s shuttle from the airport but got hung up on. There was very strong cleaning agent used on the room that was so overpowering that it caused headaches. The tv in the bedroom did not work.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to airport Easy parking but costs $10 Indoor pool was nice for kids Expensive but nice room/beds
2024년 2월에 1박 숙박함
답변 제공: Robert 님, 2024년 2월 22일
Dear Guest,Thank you for staying with us during your recent trip to Tampa and sending us your review. We're pleased to know that you enjoyed your stay. We hope to see you again, whenever your plans bring you back to Tampa. Sincerely,Robert D,Guest Relations Manager

10/10 - 훌륭해요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Manuel

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property is getting old. Furthermore, it was built on a budget and balcony doors are the most basic available, so lot's of noise comes in if you are facing the freeway. I did not sleep the first night and had to ask for a different room. The front door in the first room had swollen with the high Florida humidity and was hard to open and close. I'm a fit man but had a hard time opening it in the morning. An old or frail person would probably be unable to open it. This was reported to reception since it is a safety issue. The new room had the same issue with the bathroom door. Front desk help was very uneven. The young lady that checked me in was not very hospitable or helpful. Her approach is not suited for the hospitality industry. Day reception staff was the exact opposite and very helpful. Dinner at the restaurant was substandard but breakfast was OK but servers were severely understaffed. I would only eat there as a last resort.
2024년 2월에 3박 숙박함

8/10 - 좋아요

Breanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful atrium. Restaurant inside was great! Had the blackened grouper & mashed potatoes
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Room seemed old. Door was hard to open.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Frank

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an older hotel so nothing is updated. The lobby looks beautiful but once you get in the elevator and head to your room its dirty looking hall carpet is old the rooms are old looking, not worth the price.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Danny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The inside of the hotel is very nice. The pool was enjoyable. The box spring was broken. My wife went to sit on the edge of the bed and the bed flew up in the air. Then after you flush the toilet 10mins later it would make a very alarming noise took us a while to figure out where it was coming from.
2024년 2월에 1박 숙박함

8/10 - 좋아요

ralph

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Deborah

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 14박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Markus

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great sized rooms, only downside is the washrooms didnt have a fan.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Constantinos

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dario and Andres at the Restaurant were excellent, very nice and accomodating.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ericka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic Customer Service and the place was beautiful ❤️
2024년 1월에 1박 숙박함

8/10 - 좋아요

Micheline

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great hotel, noise from the highway and construction
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Constantinos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 12월에 1박 숙박함
답변 제공: Robert 님, 2024년 1월 11일
Dear Guest,Thank you for choosing to stay with us during your recent trip to Tampa. We appreciate the 5 Star rating. We're glad to know that you enjoyed your stay. We hope you will choose to stay with us again, the next time your plans bring to back to Tampa.Sincerely,Robert D,Guest Relations Manager

10/10 - 훌륭해요

Lakesha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful and clean hotel
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

jeff

좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Robert 님, 2024년 1월 11일
Dear Guest,Thank you for staying with us and sending us a 5 Star review. We're glad you enjoyed your stay and hope to see you again, the next time your plans bring you back to Tampa.Sincerely,Robert D,Guest Relations Manager

4/10 - 별로예요

RICARDO

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Caro para o que oferece.
Muito caro para o que oferece. Limpeza razoável e quarto na direção da freeway, sem isolamento acústico nas janelas. Banheiro sem ventilação adequada.
2023년 12월에 10박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found the hotel very nice. The staff was friendly and helpful. I wish that I had had the direct line to the hotel to book the room rather than going through another website. This makes booking more difficult for me.
2023년 12월에 1박 숙박함
답변 제공: Robert 님, 2024년 1월 4일
Dear Guest,Thank you for choosing to stay with us while you were in Tampa. The staff appreciates your compliments. We're glad you enjoyed your stay. Our leadership team takes all feedback under consideration. I know that using another Website can be frustrating. However, you can call Marriott on the telephone and they can handle it for you.Sincerely,Robert D,Guest Relations Manager

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property has nice rooms. Plenty of space. Close enough to the stadium but you will have to drive, or Uber. It’s about 2.5 miles or so I would say.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Dale

Was unable to check in online. Kept getting an error message. Decided to forego the hotel, caught an early flight out.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of rooms have a lot of noise from the expressway
2023년 12월에 4박 숙박함

4/10 - 별로예요

Alfred

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 12월에 10박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Restaurant food was mediocre and the service was not very good. Nice people however very hard to understand very broken english and cashless bar.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Queshanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My 2nd time staying & both times I loved it very clean and quite place. Will definitely stay again when in Tampa
2023년 12월에 1박 숙박함
답변 제공: Robert 님, 2023년 12월 24일
Dear Guest,Welcome back! It was so good of you to stay with us again. We're glad you enjoyed it. We hope to see you again in the coming year. Until then, please stay safe and healthy.Sincerely,Robert D,Guest Relations Manager

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Book this hotel for a last minute trip day trip. Booking was easy, staff were professional and friendly. Rooms were spacious and clean. 10/10 recommend.
2023년 12월에 1박 숙박함
답변 제공: Robert 님, 2023년 12월 22일
Dear Guest,Thank you for choosing to stay with us. We're glad to know that you enjoyed your stay. We appreciate your high marks. We hope to welcome you again in the coming year, if not before.Sincerely,Robert D,Guest Relations Manager

8/10 - 좋아요

Joy

2023년 12월에 5박 숙박함
답변 제공: Robert 님, 2023년 12월 22일
Dear Guest,Thank you for staying with us and sending us your review. We appreciate your business. We hope to see you again, the next time your plans bring you back to the Tampa Bay area.Sincerely,Robert D,Guest Relations Manager

4/10 - 별로예요

Richard

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer service was not good. Pool was cold. Gym was not maintained or cleaned the rubber floor was bubbled up the exercise equipment didn’t have network.The room was very humid, which made you stick to the floor. Had the room cleaned twice but when we returned we still found food on the floor and found that nothing had been wiped down. I believe if there was more attention to details to the up keep of the hotel it would make a difference. St. James restaurant was very over priced for the quality of food you get. The money the hotel is making needs to go back into the hotel to improve it.
2023년 12월에 6박 숙박함