비즈니스 센터

스팟 X 호텔 탬파 베이 바이 더 레드 컬렉션 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 668개" "
평점 8 - 좋아요. 1005개 이용 후기 중 224개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 57개" "
평점 4 - 별로예요. 1005개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 27개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Oscar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, professional 👏
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for your comment! We hope to see you soon back at the hotel.

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Sink was a little clogged. Water took a while to go down. Beds were pretty comfortable.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Thank you for your comments. I will forward the information to the right department in the hotel. I hope to see you soon again in our hotel.

8/10 - 좋아요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the place is very convenient for shopping and going to the nearby outlets. a lot of restaurants nearby and its very convenient.
2024년 4월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Thank you for your comments. I hope to see you soon again in our hotel.

2/10 - 너무 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I walked in the lobby and immediately could smell the mustiness. The “refreshment” area was bare. I wouldn’t have even trusted the coffee in there. The carpeted stairs were dirty, like it hadn’t been vacuumed in a week. The second floor smelled a little better, but the room still had an odor that gave us a headache so we decided to check out the same night and go elsewhere.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Thank you for your comments. I will forward the information to the right department in the hotel.

10/10 - 훌륭해요

Thomas 님, Cataula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place thanks!!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Thank you for your comments. I hope to see you soon again in our hotel.

2/10 - 너무 별로예요

Eric

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No housekeeping in 9 nights~ could not get an extra blanket ~ they were on “backorder”… getting a clean towel was also an issue~ we ended up going to Walmart to buy our own towels and a blanket… the room was very small and the shower felt like a cruise ship shower~ there were a lot of partiers with music blaring late into the night and the smell of marijuana permeated the hallways
2024년 3월에 9박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Hello Eric, I am sorry to hear about that. I am forwarding your comments to our housekeeping and maintenance team, and we will make sure it does not happen again in our hotel.

10/10 - 훌륭해요

francesca

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like everything! Great customer service!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your comment. We hope to welcome back soon in our hotel.

10/10 - 훌륭해요

Carmen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent conditions close to the area that I have to move, shopping, restaurants, gas stations everything
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your comment. We hope to welcome back soon in our hotel.

8/10 - 좋아요

matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and in acceptable condition. The beds were decent and had comfy pillows. My only real complaint is the water pressure in the shower was AWFUL. Everything else was nice.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your comment. We hope to welcome back soon in our hotel.

8/10 - 좋아요

Jacqueline Jearl

2024년 3월에 4박 숙박함

8/10 - 좋아요

alvin 님, West St Paul

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was an ok hotel for the price. Decent value. Rooms are a little small and the bathrooms were small also. However, the location was good and the staff were friendly.
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your comment. We hope to welcome back soon in our hotel.

4/10 - 별로예요

Chris

2024년 3월에 3박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Thank you for taking a moment to leave a review, Chris. The staff and I at the Spot X Hotel Tampa Bay by The Red Collection were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Bengy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 12일
Thank you for your comment. We hope to welcome back soon in our hotel.

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Thank you for your comments. I hope to see you soon again in our hotel.

6/10 - 괜찮아요

Robert

가족 여행
AC was loud, room was a little tired. Staff was nice.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 18일
Thank you for your comments. I will forward the information to the right department in the hotel. I hope to see you soon again in our hotel.

2/10 - 너무 별로예요

facundo 님, Miami

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked for 3 nights The first morning, no one cleaned our room. We went to the front desk to ask why and they told us “because you didn’t request it”, so I requested my room to be cleaned since we had no towels to shower and wanted the trash thrown away etc, we were told that it wasn’t possible and told we would be put on the list for the following morning. The following morning upon leaving for work, at 8am I confirmed our room would be serviced at the front desk with the manager and was told yes you’re on the list and they showed me the list with our room on it. When we arrived back in the afternoon our room was exactly the same and I called the front desk to inform them and ask for our room to be cleaned and they said it wasn’t possible since housekeeping left and that the General Manager would be informed. We were so disgusted with this motel we left that same night and didn’t even stay the extra night we paid. We never heard from any one else in that rat motel ever again. Don’t stay here.
2024년 2월에 3박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Dear Facundo,Thank you for your review following your stay at Spot X Hotel Tampa Bay by The Red Collection. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that you requested for your room to be cleaned and it was not done, which was saddening to read. The insight you provided is nowhere near the standard of our brand, so I was truly disappointed. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Gabrielle Red Roof Management RediResponse Specialist

8/10 - 좋아요

Karen

2024년 3월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Thank you for taking a moment to leave a review, Karen. The staff and I at the Spot X Hotel Tampa Bay by The Red Collection appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 - 좋아요

Howard

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I has seen some of the negative reviews and i must admit, they should have booked at rhe Hilton. For what its worth, the hotel fit the description at hand. The breakfast was not Keke's, but it was nice. Parking was sound, and the flow of the establishment was well worth. Just need a weight room. 🤔
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for your review and comments! We hope to see you soon at the hotel again!

8/10 - 좋아요

Niaris

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great place to stay as it was close too many good things
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for your review and comments! We hope to see you soon at the hotel again!

10/10 - 훌륭해요

sonia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was easy , staff was friendly
2024년 3월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Thank you for taking a moment to leave a review, Sonia. The staff and I at the Spot X Hotel Tampa Bay by The Red Collection appreciate your 5/5 score following your stay. I am happy that our easy check-in and friendly staff pleased you. At Red Roof, great customer service is a valuable part of our goal that we strive to fulfil and we’re happy that we achieved that with your visit. Please know that we value you as our guest and appreciate your feedback. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

DAVID

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant, efficient, and friendly staff.
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for your review and comments! We hope to see you soon at the hotel again!

8/10 - 좋아요

william

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean and the staff was very nice. However, I stayed for a week and the breakfast was the same every day. They should have a variety in consideration for those who stay more than 2 nights.
2024년 2월에 8박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for your review and comments! We hope to see you soon at the hotel again!

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place to stay, room was comfortable and there are lots of restaurants as shops very nearby, making it quite convenient.
2024년 2월에 4박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for your review and comments! We hope to see you soon at the hotel again!

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for sports events. Wished the beds were bigger. The grandkids loved the pool and the breakfast. They definitely need another waffle maker. lol. 50 cheerleaders in 1 hotel and they all wanted waffles. Awesome staff and very clean rooms.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for your review and comments! We hope to see you soon at the hotel again!

10/10 - 훌륭해요

Sabrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo
2024년 3월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Gracias por tomarte un momento para dejar una reseña, Sabrina. El personal y yo del Spot X Hotel Tampa Bay by The Red Collection apreciamos su puntuación de 5/5 después de su estancia. Me alegra que todo haya sido positivo durante su visita. En Red Roof, nuestro objetivo es brindar experiencias agradables a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita. Sus comentarios son fundamentales mientras nos esforzamos por ofrecer una estadía limpia, cómoda y basada en valores a todos los huéspedes.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.Atentamente,Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Walter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and service. Good breakfast included. Highly recommended!
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for your review and comments! We hope to see you soon at the hotel again!

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Thank you for taking a moment to leave a review, Timothy. The staff and I at the Spot X Hotel Tampa Bay by The Red Collection appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean. Room was small which we knew in advance from website. Beds weren’t very comfortable. Old mattresses
2024년 2월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Thank you for taking a moment to leave a review, Kim. The staff and I at the Spot X Hotel Tampa Bay by The Red Collection appreciate your 4/5 score following your stay. I am happy that our cleanliness pleased you. However, you stated that the beds were not comfortable and the room was small, which was saddening to read. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Ashley

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quite and cozy
2024년 2월에 6박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for your review and comments! We hope to see you soon at the hotel again!

10/10 - 훌륭해요

james

2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 19일
Thank you for your review and comments! We hope to see you soon at the hotel again!

8/10 - 좋아요

Jean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like everything
2024년 2월에 2박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Thank you for taking a moment to leave a review, Jean. The staff and I at the Spot X Hotel Tampa Bay by The Red Collection appreciate your 4/5 score following your stay. I am happy that you liked everything during your visit. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 - 별로예요

Michael

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was not very clean and i wasnt thrilled with any of the accommodations. I actuality left a day early and went to a different place to stay. The pictures are very misleading and i would never stay here again.
2024년 2월에 4박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Dear Michael,Thank you for your review following your stay at Spot X Hotel Tampa Bay by The Red Collection. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the uncleanliness, the misleading pictures and the other listed issues hindered your experience, which saddens us. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Gabrielle Red Roof Management RediResponse Specialist

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 3박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Thank you for taking a moment to leave a review, Robert. The staff and I at the Spot X Hotel Tampa Bay by The Red Collection appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

8/10 - 좋아요

Xavier

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Thank you for taking a moment to leave a review, Xavier. The staff and I at the Spot X Hotel Tampa Bay by The Red Collection appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location Clean room
2024년 2월에 4박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Thank you for taking a moment to leave a review, Patrick. The staff and I at the Spot X Hotel Tampa Bay by The Red Collection appreciate your 5/5 score following your stay. I am happy that you were fond of our good location and clean room. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Alexa

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom had mold on the ceiling. Pool was heated. Staff were friendly enough. Family friendly food and shopping at the Krate across the way was amazing!
2024년 2월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Thank you for taking a moment to leave a review, Alexa. The staff and I at the Spot X Hotel Tampa Bay by The Red Collection appreciate your 3/5 score following your stay. I am happy that you were fond of our friendly staff, heated pool and the other highlights mentioned. However, you stated that the condition of the bathroom was not to your liking. Our Red Roof team is committed to satisfying our guests, so your comments have been shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place for overnight stay
2024년 2월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Thank you for taking a moment to leave a review, Karen. The staff and I at the Spot X Hotel Tampa Bay by The Red Collection appreciate your 5/5 score following your stay. I am happy that you found our hotel to be a nice place to stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 - 괜찮아요

Ivelisse 님, Caguas

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Thank you for taking a moment to leave a review, Ivelisse. The staff and I at the Spot X Hotel Tampa Bay by The Red Collection appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 - 너무 별로예요

Baskaranand

별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was baby roaches in the bathroom
2024년 2월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 4월 19일
Dear Baskaranand,Thank you for your review following your stay at Spot X Hotel Tampa Bay by The Red Collection. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the pest you reported hindered your experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks,GabrielleRed Roof ManagementRediResponse Specialist

6/10 - 괜찮아요

Jason

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Was definitely an older hotel with just a new name/branding. Great location, but not clean when we checked in. Had a used tissue inside our ice bin and toilet seat was not clean. Expedia somehow screwed up our booking (was booked for 2 queens, but apparently the facility didn't even have that option), so was very irritated when we checked in at 9pm on our first night, but was not the facility's fault.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It met our expectations. The complementary beeakfast was very good.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jie

2024년 2월에 2박 숙박함

8/10 - 좋아요

Damien

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Nearby dining and restaurants and easy access to the expressway. Staff is friendly and polite
2024년 2월에 3박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 4월 19일
Hello Damien,Thank you for sharing your thoughts on your recent visit at SPOT X HOTEL TAMPA BAY BY THE RED COLLECTION. I was delighted to read that our great location, friendly staff and close proximity to the restaurants pleased you. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Jie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff are nice and will come back
2024년 2월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 4월 19일
Dear Jie,Thank you for sharing your thoughts on your recent visit at SPOT X HOTEL TAMPA BAY BY THE RED COLLECTION. It's rewarding to read that our nice staff met your needs. Guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,LintonRed Roof ManagementRediResponse Specialist

4/10 - 별로예요

Scott

연인과의 여행
Overbooked. Booked a King Room was told there was a system glitch that caused an overbooking. Had to settle for 2 full size beds.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Dena

I liked it's proximity but I did like smell of carpets.
2024년 2월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 4월 19일
Dear Dena,Thank you for telling us about your recent visit at SPOT X HOTEL TAMPA BAY BY THE RED COLLECTION. I was happy to read that our proximity to your travel need was to your liking. However, you indicated that you were not fond of the carpet smell. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 - 훌륭해요

Dale 님, St. Johns

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful and very courteous. Miss Savannah was the bomb.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great sleep in a comfortable bed with really great biscuits and gravy at breakfast. Had an issue with a 3rd party booking (date) and the staff at Spot-X helped to resolve it efficiently. Would recommend this hotel to travellers.
2024년 2월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 4월 19일
Dear Patricia,Thank you for telling us about your recent visit at SPOT X HOTEL TAMPA BAY BY THE RED COLLECTION. I was happy to read that our comfortable bed and great breakfast met your needs. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

2/10 - 너무 별로예요

Jordan

2024년 2월에 1박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 4월 19일
Hello Jordan, Thank you for taking a moment to complete our survey. The staff at the SPOT X HOTEL TAMPA BAY BY THE RED COLLECTION and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet, convenient location, safe area.
2023년 12월에 5박 숙박함
답변 제공: Linton RediResponse Specialist 님, 2024년 4월 19일
Dear Timothy,Thank you for sharing your thoughts on your recent visit at SPOT X HOTEL TAMPA BAY BY THE RED COLLECTION. I was delighted to read that our clean rooms and convenient location pleased you. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist