고급 침구, 필로우탑 침대, 객실 내 금고, 책상

더 웨스틴 탬파 워터사이드 여행 후기

4 out of 5
더 웨스틴 탬파 워터사이드
725 S Harbour Island Blvd, Tampa, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 540개" "
평점 8 - 좋아요. 1002개 이용 후기 중 209개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 138개" "
평점 4 - 별로예요. 1002개 이용 후기 중 69개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 46개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Owen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing stay! Second time staying and will be back.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Cassandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was upscale, linens and bed comfortable, clean, hotel gounds beautiful
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Claudia

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Dave

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a Westin need I say more.
2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 22일
Thank you immensely for sharing your positive review! Your satisfaction is paramount to us, and we're overjoyed that you had a delightful stay. If there's anything more we can do to enhance your experiences in the future, please don't hesitate to reach out. We're eagerly looking forward to welcoming you back!

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very nice. They let us check in early we had taken a red eye in the night before. Plenty of great restaurants close by and a star bucks right next to the hotel. The valet guys were great also.
2024년 4월에 3박 숙박함
답변 제공: Amber 님, 2024년 4월 13일
We're thrilled to hear that you had a pleasant experience during your stay with us! It's fantastic that our team was able to accommodate your early check-in after your red-eye flight. We're glad you found our location convenient with plenty of dining options nearby and a Starbucks right next to the hotel. Our valet team will be delighted to hear your kind words as well. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 - 훌륭해요

MIna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have been here about three times this spring and have always had a pleasant experience.
2024년 4월에 2박 숙박함
답변 제공: Amber 님, 2024년 4월 13일
We're delighted to hear that you've had pleasant experiences during your visits this spring! It's always wonderful to welcome back returning guests like yourself. Thank you for your continued support, and we look forward to providing you with excellent service on your future visits.

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed here for the Madonna concert. I was able to walk everywhere right from the hotel. Very convenient. Very nice and clean hotel right on the water.
2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 13일
We're delighted to hear that you enjoyed your stay with us for the Madonna concert! It's fantastic that our convenient location and cleanliness met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

10/10 - 훌륭해요

George Lee

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding Property, front desk were all rock stars, I’ll be back to this hotel every time I’m in tampa
2024년 3월에 2박 숙박함
답변 제공: Amber 님, 2024년 4월 6일
Thank you for your wonderful feedback! We're thrilled to hear that you had an outstanding experience with us and that our front desk team exceeded your expectations. We look forward to welcoming you back to our hotel every time you're in Tampa!

10/10 - 훌륭해요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this location! Clean and super convenient. Walkable to dining and shopping. Great stay.
2024년 3월에 3박 숙박함
답변 제공: Amber 님, 2024년 4월 3일
Thank you for your kind words! We're delighted to hear that you loved our location and found your stay enjoyable. We aim to provide a clean and convenient experience for all our guests, and we're thrilled to know we succeeded with you. Looking forward to welcoming you back soon!

10/10 - 훌륭해요

Nelson

2024년 4월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 22일
We sincerely appreciate you taking the time to leave us such a positive review! Your satisfaction is our top priority, and we're thrilled to hear that you had an enjoyable stay with us.

10/10 - 훌륭해요

David

2024년 3월에 4박 숙박함
답변 제공: Amber 님, 2024년 4월 22일
We sincerely appreciate you taking the time to leave us such a positive review! Your satisfaction is our top priority, and we're thrilled to hear that you had an enjoyable stay with us. Should you have any additional feedback or requests for your future visits, please feel free to let us know. We eagerly anticipate the opportunity to host you again soon!

10/10 - 훌륭해요

Judith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great must stay.
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 4월 3일
Thank you for taking the time to share your fantastic feedback with us! We're thrilled to hear that you had a great stay and enjoyed your experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional stay in the future.

10/10 - 훌륭해요

Ian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fun times
2024년 3월에 2박 숙박함
답변 제공: Amber 님, 2024년 3월 30일
We're delighted to hear you had a fantastic stay! Thank you for the stellar rating, and we hope to welcome you back soon.

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 30일
We're delighted to hear you had a fantastic stay! Thank you for the stellar rating, and we hope to welcome you back soon.

8/10 - 좋아요

Edwin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything good but not parking only vallet parking to high cost.
2023년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 28일
Good morning,Thank you for taking the time to submit our survey for your recent stay at Westin Tampa Waterside. We appreciate all your feedback, including our valet expense. We look forward to hosting you again.

8/10 - 좋아요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 19일
Good evening, thank you Joyce for submitting your survey. We hope you have a great day and look forward to hosting you again.

4/10 - 별로예요

James

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Valet was simple and quick. Check in was also simple and quick. My wife and I were celebrating our 24th wedding anniversary and expected a little bit more for what we had to pay. Carpet in hallway and rooms was dingy, bathtub did not drain. No food available in the late evening. Ridiculously cold in the breakfast area. There’s more but I’ll stop there.
2024년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 17일
Dear James,Thank you for staying with us at the Westin Tampa Waterside for your Wedding Anniversary. We appreciate your feedback and will pass your notes along to the department leads. We are sorry that our property fell short of expectations and we will work hard to ensure a future stay with us exceeds your past stay experience.

8/10 - 좋아요

Ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Location is everything. This hotel is in a perfect area for walking. A beautiful river walk, lots of nearby restaurants, and only a 25 minute walk to the cruise terminal. The building itself is a bit tired and old, but the staff were very accommodating and friendly. We would go back to this hotel.
2024년 3월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you for your feedback! We're thrilled to hear that you enjoyed our hotel's convenient location and the nearby attractions. We appreciate your kind words about our accommodating and friendly staff. Your satisfaction is important to us, and we look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

John

2024년 2월에 2박 숙박함
답변 제공: Amber 님, 2024년 3월 30일
We're delighted to hear you had a fantastic stay! Thank you for the stellar rating, and we hope to welcome you back soon.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you so much for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스
Hotel And staff were clean helpful would recommend
2024년 2월에 5박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you so much for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon.

10/10 - 훌륭해요

eric

2024년 3월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 23일
Good evening,We wish to thank you for taking time to leave your feedback regarding your recent stay at Westin Tampa Waterside. As well as thank you for choosing us as your destination.We hope that you have a terrific evening.

8/10 - 좋아요

Alberto

2024년 2월에 1박 숙박함
답변 제공: Katie 님, 2024년 3월 23일
Good evening,Thank you so much for staying with us at the Westin Tampa Waterside. We appreciate you taking the time to submit a review.Have a wonderful evening.

8/10 - 좋아요

Jaymet

2024년 2월에 5박 숙박함
답변 제공: Katie 님, 2024년 3월 21일
Good evening, Thank you so much for your review. We hope to host you again in the future here at the Westin Tampa Waterside.

10/10 - 훌륭해요

CESAR

2024년 2월에 2박 숙박함
답변 제공: Katie 님, 2024년 3월 21일
Good evening,Thank you so much for filling out our survey for your recent stay at the Westin Tampa Waterside. We look forward to hosting you again in the future.

4/10 - 별로예요

Chris

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice location downtown
2024년 2월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you for sharing your feedback. We appreciate your comment about our downtown location. We're continuously striving to improve, and we hope to provide you with an even better experience in the future.

10/10 - 훌륭해요

elyse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you so much for giving us a perfect rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we hope to welcome you back again soon.

8/10 - 좋아요

govind

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Amber 님, 2024년 3월 16일
Thank you for taking the time to rate your recent stay with us. We value your feedback and hope to have the opportunity to further enhance your experience in the future.

8/10 - 좋아요

Tracey

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Amber 님, 2024년 2월 18일
Thank you for your positive review! We appreciate your feedback.

8/10 - 좋아요

Kenneth

출장 여행
좋아요: 청결 상태
A bit on the low side for supposedly being a 4* hotel.
2024년 2월에 1박 숙박함
답변 제공: Amber 님, 2024년 2월 12일
Thank you for sharing your feedback with us. We appreciate your insights, and we will certainly use them to improve our services. Your input is invaluable to us.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was good. The rooms didnt have a cofffee maker and breakfast was not to good.
2024년 2월에 2박 숙박함
답변 제공: Amber 님, 2024년 2월 10일
Thank you for your feedback. We'll work on improving the room amenities and breakfast options for a better experience next time.

10/10 - 훌륭해요

James

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 31일
We sincerely appreciate your perfect rating! Thank you for choosing to stay with us. We look forward to hosting you again soon!

10/10 - 훌륭해요

Gregory 님, Norfolk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Amber 님, 2024년 1월 31일
We sincerely appreciate your perfect rating! Thank you for choosing to stay with us. We look forward to hosting you again soon!

6/10 - 괜찮아요

Susan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Needs some repairs
The bathroom countertop was cracked and looked like it was going to fall off the wall. Also the door lock kept getting stuck in the locked position so when I left the room, I’d have to reach in and jiggle the handle to get the deadbolt to go back in so I could close the door.
2024년 1월에 1박 숙박함
답변 제공: Amber 님, 2024년 2월 3일
Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the cracked countertop and the door lock. We will address these concerns immediately to ensure a more comfortable stay for our guests in the future.

10/10 - 훌륭해요

Ondray 님, Columbia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Amber 님, 2024년 1월 31일
We sincerely appreciate your perfect rating! Thank you for choosing to stay with us. We look forward to hosting you again soon!

10/10 - 훌륭해요

Perla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Amber 님, 2024년 1월 31일
We sincerely appreciate your perfect rating! Thank you for choosing to stay with us. We look forward to hosting you again soon!

10/10 - 훌륭해요

Millicent

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The decor was elegant. The view from my room was of the harbor and the Tampa skyline and it was beautiful. I pulled my chair to the window just to sit and look out. I felt very safe because the elevator would not move without a room key. The food was good and the employees served with a smile. I was at a convention so the hotel was walking distance. I would definitely choose this Westin again.
2024년 1월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 19일
Thank you for your wonderful review! We're delighted you enjoyed the elegant décor, beautiful views, and felt safe with our secure elevator system. It's fantastic to hear you had a positive experience with our food and our team's service. We look forward to welcoming you back to The Westin for your future visits!

8/10 - 좋아요

Paolo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 13일
Dear Paolo, Thank you for taking the time to leave a review on Expedia. We appreciate your feedback and are pleased to see that you had a positive experience during your stay. We look forward to welcoming you back on your next visit.

6/10 - 괜찮아요

Julitza

좋아요: 청결 상태
Overall okay experience, many additional fees and long wait times for services like valet and breakfast.
2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 13일
Dear Julitza, Thank you for sharing your feedback with us. We appreciate your honest review and regret any inconvenience you experienced during your stay.We apologize for the extended wait times for services such as valet and breakfast. Your feedback is crucial, and we are taking steps to address these issues to enhance the efficiency of our services.Regarding additional fees, we understand the importance of transparency, and we will review our fee structure to ensure it aligns with our guests' expectations.We value your input and hope to have the opportunity to provide you with an improved experience on your next visit.

8/10 - 좋아요

Jorge Alfredo

2023년 12월에 3박 숙박함
답변 제공: Amber 님, 2024년 1월 13일
Dear Jorge Alfredo, Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience to better understand how we can improve. If you have any specific suggestions or concerns, please feel free to reach out. We value your input and hope to have the opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Lennon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay and when there was an issue with other guests making an extreme amount of noise and banging on walls, management took care of it immediately.
2023년 12월에 5박 숙박함
답변 제공: Amber 님, 2024년 1월 11일
Dear Lennon, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay, and we're glad we could address the noise issue promptly. Your comfort is our priority. We look forward to welcoming you back in the future!

6/10 - 괜찮아요

Barbara

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Amber 님, 2024년 1월 13일
Dear Barbara, Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience to better understand how we can improve. If you have any specific suggestions or concerns, please feel free to reach out. We value your input and hope to have the opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

Cody

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 11일
Dear Cody, Thank you for your positive rating! We're thrilled to hear that you enjoyed your stay. If you have any specific feedback or suggestions, feel free to share. We look forward to welcoming you back in the future!

8/10 - 좋아요

Jose

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Crowded elevators. No balconies.
2023년 12월에 2박 숙박함
답변 제공: Amber 님, 2024년 1월 13일
Dear Jose, Thank you for taking the time to leave a review. We appreciate your feedback and are pleased to see that you had a positive experience during your stay. We look forward to welcoming you back on your next visit.

2/10 - 너무 별로예요

Chandler 님, Glen St Mary

별로예요: 편의 시설/서비스
Overpriced regular hotel room. Beautiful grounds but the hotel rooms were average. I stayed at better hotel rooms in Best Western. Parking garage is very inconvenient and way overpriced. No access to your vehicles if you forget something.
2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 11일
Dear Chandler, Thank you for sharing your feedback with us. We appreciate your insights and apologize for any inconvenience you experienced. We value your input and will use it to improve our services. We hope to have the opportunity to welcome you back and provide an enhanced experience.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2024년 1월 11일
Dear James, Thank you for your positive rating! We're thrilled to hear that you enjoyed your stay. If you have any specific feedback or suggestions, feel free to share. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Alexis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Amber 님, 2024년 1월 11일
Dear Alexis, Thank you for your positive rating! We're thrilled to hear that you enjoyed your stay. If you have any specific feedback or suggestions, feel free to share. We look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Ricardo

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms smell like sewer we couldn’t sleep at night, the emergency lights at the room ceiling were flashing all night, they didn’t tell us that they are working on cleaning g the bad smell, bad room service they never showed up after we called and requested extra blankets, overall stay somewhere else
2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2023년 12월 28일
Dear Ricardo, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we're addressing the issues you mentioned to enhance our guests' experience. We're truly sorry for falling short of your expectations and hope you'll consider giving us another chance in the future.

8/10 - 좋아요

Susana

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great job
All associates were awesome, service was excellent, hotel is getting old and need to be upgraded. Other than that great experience 👍
2023년 12월에 2박 숙박함
답변 제공: Amber 님, 2023년 12월 28일
Dear Susana, Thank you for your kind words about our awesome associates and excellent service! We appreciate your feedback on the hotel's age, and we're committed to continuous improvement. We're glad you had a great overall experience and hope to welcome you back soon.

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas Boat parade
Came to see the annual Tampa Bay Christmas boat parade. The hotel was right on the water and we could actually see it from our room! Enjoyed having a drink and some appetizers at their bar while waiting for our room to be ready. Room was clean and had everything we needed. The beds were super comfortable !
2023년 12월에 1박 숙박함
답변 제공: Amber 님, 2023년 12월 28일
Dear Sharon, Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that you enjoyed the annual Tampa Bay Christmas boat parade and that our waterfront location allowed you to have a fantastic view right from your room. It's great to know that you had a pleasant time at our bar while waiting for your room, and we're thrilled that the room met your expectations with its cleanliness and amenities. We're especially pleased to hear that the beds provided a comfortable night's rest. We appreciate your positive feedback and hope to welcome you back for future events or simply for another relaxing stay.