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로드웨이 인 폴브룩 다운타운 여행 후기

2 out of 5
로드웨이 인 폴브룩 다운타운
1635 S Mission Rd, Fallbrook, CA

이용 후기

6.6
평점 10 - 훌륭해요. 1000개 이용 후기 중 240개" "
평점 8 - 좋아요. 1000개 이용 후기 중 251개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 209개" "
평점 4 - 별로예요. 1000개 이용 후기 중 136개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 164개" "

6.8/10

청결 상태

7.0/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

Richard

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful unfortunately the hotel is so run down and tore up that it out weighs the staff.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 17일
Thank you for choosing to stay with us. We are honored to receive such kind words from you about our Staff. We are sorry for not exceeding your expectations. Your satisfaction is important to us, and we will use your input to make improvements to ensure that we continue to provide a great experience for our guests in the future. We hope the remainder of your stay was enjoyable.

2/10 - 너무 별로예요

Deborah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The reservation was denied by the front desk at check in. They said our name wasn’t on the reservation. When the rep from Expedia called the property shortly after, they didn’t pick up the phone. Customer service is nonexistent. I don’t recommend staying at this property.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 22일
We apologize for your inconvenience. We must adhere to the policies. Our phone line can get busy at times, but we are available 24 hours a day.

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was big and spacious. It was a nice place to relax and recharge. I liked being able to walk to places to eat and the grocery store. The person at the front desk was kind and answered all my questions. Thank you!
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 18일
We feel honored to get such great words about our FD from you. We are glad that you loved your stay with us. Having you as a guest is an honor. We are grateful that you chose to stay with us. Thank you so much for your wonderful feedback.

2/10 - 너무 별로예요

ROBIN

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Experdia lie And Mangerment
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 22일
We sincerely apologize for the inconvenience. We are required to follow policy.

8/10 - 좋아요

Shawn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 15일
We value the time you took to rate our services. We appreciate you staying with us. We really hope you had a good time.

4/10 - 별로예요

Grisel

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 22일
We value the time you took to rate our services. We appreciate you staying with us. We really hope you had a good time.

8/10 - 좋아요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 19일
We appreciate the time you took to rate our service. It was an honor to have you there. Thank you very much for choosing to stay with us. Please select us again when you visit the area.

8/10 - 좋아요

Mark

좋아요: 직원 및 서비스
Staff was very friendly and helpful. Room was clean with basic necessities. Bedspread was stained. Well worth the rate overall.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 10일
We appreciate the wonderful words you have shared. We are delighted you enjoyed your visit with us. Having you as a guest is a privilege. We are delighted you choose to stay with us. Thank you very much for the positive feedback.

8/10 - 좋아요

Ronald W

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a quick and easy place to stay.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 6일
We appreciate the kind words you have shared. We are glad that you liked your time with us. Having you as a guest is a privilege. We are quite glad that you decided to stay with us. Thank you so much for the positive feedback.

4/10 - 별로예요

Lianna

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
This place was nicer than expected because I set my expectations so low based on other's reviews. The sound insulation made it so we could hear our neighbors pretty clearly, especially late at night. My fiancé noticed a small squiggly hair on his towel, but mine seemed clean. There are significant damages to the place when we arrived so we took pictures to ensure that we get our $100 damage deposit back. The bed was decently firm, but better than a saggy, old bed! The coffee was one of the worst and wateriest we've ever had lol. Other than these complaints, the stay was better than expected. If you're looking for a budget friendly place and not expecting much bells and whistles, then this is the place for you!
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 24일
We value the time you took to rate our services. We appreciate you staying with us. We really hope you had a good time.

10/10 - 훌륭해요

Edgar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 24일
We appreciate you taking the time to give us a perfect rating. It was an honor to have you here. Thank you very much for choosing to stay with us. Please choose us again when you visit the area.

10/10 - 훌륭해요

Edgar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 5박 숙박함
답변 제공: GM 님, 2024년 1월 22일
Thank you so much for giving us such an excellent rating. It was an honor to welcome you here. We are really grateful that you choose to stay with us.

10/10 - 훌륭해요

Dominique

2024년 1월에 5박 숙박함
답변 제공: GM 님, 2024년 1월 17일
We appreciate you taking the time to give us a perfect rating. It was an honor to have you here. Thank you very much for choosing to stay with us. We really hope you had a good time. Please choose us again when you visit the area.

10/10 - 훌륭해요

Edgar

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: GM 님, 2024년 1월 16일
We value you taking the time to give us a perfect rating. It has been a pleasure having you here as our guest. We are grateful that you chose to stay with us. We hope to see you again soon.

6/10 - 괜찮아요

Eduardo

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 16일
We value the time you took to rate our services. We appreciate you staying with us. We really hope you had a good time.

4/10 - 별로예요

Susan

별로예요: 직원 및 서비스, 편의 시설/서비스
As a local Fallbrook resident, I was forced to stay in a hotel because of plumbing problems in my current apartment. I desperately wanted and needed to take a nice hot bath!!! So I get to my room and what do I find??? No plug for the bathtub!!! Also, after I turned on the TV, it wouldn't work!!! I pushed every single button on the remote and it wouldn't connect!!! Because of this, I had to take another trip back to my apartment to get a plug for the bathtub and a radio to listen to some music. Under the circumstances, I deserve a discount on my room. At no time did the innkeeper call my room to ask me if I needed anything. Poor service!!!
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 14일
Thank you so much for staying with us. We sincerely regret your unfortunate experience. Your pleasure is very important to us, and we will make changes based on your comments so that we can keep giving our guests an amazing experience. We hope the remainder of your stay was enjoyable.

8/10 - 좋아요

Tingting

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 14일
Thank you so much for giving us such a good rating. It was an honor to have you here. We are really appreciative that you decided to stay with us. Please choose us again when you return to the area.

6/10 - 괜찮아요

Dean

출장 여행
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 14일
We value the time you took to rate our services. We appreciate you staying with us. We really hope you had a good time.

2/10 - 너무 별로예요

Steven

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, broken down, room only half of which had electricity and most of which had water damage marks the room was poorly maintained by management to save a nickle who just painted over the cracks and mold. He was rude from the start more concerned about talking on his cell phone then greeting the line of guest and when the dirt mold and broken fixtures was brought up he immediately got argumentative. The owners need to tell him to find work else where. 0 stars
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 25일
We are sorry to hear about your experience. For that, we sincerely apologize. we will work hard to fix the issue you experienced. Guest satisfaction is very important to us. We hope the remainder of your stay was enjoyable.

10/10 - 훌륭해요

Valeria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 14일
We appreciate you taking the time to give us a perfect rating. It was an honor to have you here. Thank you very much for choosing to stay with us. Please choose us again when you visit the area.

2/10 - 너무 별로예요

Jorgw

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 14일
We appreciate your time in rating our service. Thank you for choosing to stay with us

4/10 - 별로예요

Mimi

별로예요: 직원 및 서비스
False advertising
I chose this property specifically because it is supposed to have a hot tub. Once i was checked in i went up to the pool area only to find the hot tub jets would not turn on. I stuck my foot in to find it ICE COLD. Obviously this hot tub had not had hot water in it for quite some time. When i went back to the front desk and inquired about it, i was told, "Oh the hot tub is broken." So i told him that was the main reason i chose this property. He said, "Sorry." No explanation, no asking if they could make it up to me. Nothing. You should change the picture of the property that shows the jacuzzi with jets running and steam coming off the water.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 11일
We appreciate your time in rating our service. We regret to learn of your unfortunate experience. We are truly sorry about it. We will make every effort to resolve the problem you experienced. Our priority is to please our guests. We hope the remainder of your stay was enjoyable.

6/10 - 괜찮아요

Linda

no frills
no breakfast no hot tub no pool as advertised
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 7일
We sincerely regret your unfortunate experience. We hope the remainder of your stay was enjoyable.

10/10 - 훌륭해요

Albert H

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 7일
We appreciate you taking the time to give us a perfect rating. It was an honor to have you here. Thank you very much for choosing to stay with us. Please choose us again when you visit the area.

10/10 - 훌륭해요

Erin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 31일
We are grateful that you took the time to rate us flawlessly. You were a pleasure to have here. We really appreciate your decision to remain with us. Please come back to us if you are ever in the region.

4/10 - 별로예요

Eddie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 30일
We are grateful that you choosing to stay with us.

10/10 - 훌륭해요

Carlos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Easy check in and quiet surroundings very close to down town fallbrook and nature preserves.
2023년 12월에 5박 숙박함
답변 제공: GM 님, 2023년 12월 29일
We are delighted that you enjoyed staying with us and the welcoming atmosphere in which we were situated. That you like our easy check-in process makes us very happy. Being in your presence was an honor.

10/10 - 훌륭해요

Rosendo

연인과의 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: gm 님, 2023년 12월 29일
We appreciate your flawless rating of us. It was an honor to have you here. Thank you very much for choosing to stay with us. Please choose us once more when you visit the area.

10/10 - 훌륭해요

Virgil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 29일
Thank you so much for giving us such a perfect rating. It was an honor to have you here. We appreciate you being a frequent and devoted visitor. We are really appreciative that you decided to stay with us. When you are in the region, please come back and select us again.

4/10 - 별로예요

Manny

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 29일
We appreciate you taking the time to provide a service rating. Thank you very much for choosing to stay with us. Please choose us again when you visit the area.

2/10 - 너무 별로예요

Faraz

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rude people
This place was absolute garbage. Woke up in the middle of the night to some guy from the other room screaming at the top of his lungs at his girlfriend and whatever else was going on over there. Then after we left, we STILL haven’t gotten our deposit back. We left the room emaculate. The owner said he already released it but my bank said it’s on them. He is beyond rude (the owner)
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 29일
We appreciate you remaining with us. When you checked in, we told you that your deposit will be returned within five business days of your check-out date. Since it was already released on our end, you will receive your money back. We deeply apologize for the unpleasant experience you had. We hope you enjoyed the rest of your stay.

6/10 - 괜찮아요

Summer Van

연인과의 여행
별로예요: 직원 및 서비스
Meh
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 10일
Thank you for taking the time to give us a service rating.We are grateful that you stayed with us. Kindly select us once more the next time you're in the area.

4/10 - 별로예요

JORGE

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
LE FALTA MUCHO MANTENIMIENTO, ES UNA PROPIEDAD VIEJA DESDE SUS INSTALACIONES HASTA SU MOBILIARIO, DEFINITIVAMENTE REPRUEBO ESTE TIPO DE HOTELES. NO DEBERIAN DE EXISTIR.....................
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 12일
We sincerely apologize for your experience. We will take your comments into consideration. We are appreciative of your stay. We hope the remainder of your stay was enjoyable.

8/10 - 좋아요

Maddison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 10일
Thank you for taking the time to give us a good rating.We are grateful that you stayed with us. Kindly select us once more the next time you're in the area.

10/10 - 훌륭해요

JUAN

좋아요: 청결 상태
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 10일
Thank you for taking the time to give us a perfect rating.We are grateful that you stayed with us. Kindly select us once more the next time you're in the area.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not so great.
The staff was friendly and efficient; however, the overall stay was ruined after random people (possibly staying here as well) continued to knock next door at all times of the day and for about 15 minutes, pounded on our door. This didn’t make me feel safe and seemed pretty sketchy. Would not stay here again, did not feel comfortable. Room smelt like cigarettes and the towels had stains. Floor was dirty and had stains on it as well.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 29일
We are sorry to hear about your experience. For that, we sincerely apologize. we'll work hard to fix the issue you experienced. Guest satisfaction is very important to us. Next time, we will treat you better. We hope the remainder of your stay was enjoyable.

10/10 - 훌륭해요

Kenneth

2023년 11월에 5박 숙박함
답변 제공: GM 님, 2023년 12월 29일
We appreciate your flawless rating of us. It was an honor to have you here. Thank you very much for choosing to stay with us. Please choose us once more when you visit the area.

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Chris was very nice and helpful.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 28일
It is an honor for us to hear such complimentary things about our staff member from you. Having you as a guest is a privilege. We are incredibly grateful that you chose to stay with us.

4/10 - 별로예요

Henry

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly. The room was horrible. We will never stay there again.
2023년 11월에 2박 숙박함
답변 제공: Gm 님, 2023년 11월 28일
Thank you for choosing to stay with us. We are grateful that you enjoyed our hospitality. We apologize that the room did not exceed your expectations. Your satisfaction is important to us, and we will use the input you provided to make improvements so that we can continue to provide an amazing experience for our guests. We trust the rest of your stay was enjoyable.

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I always try to book rodeway inn when I have business in Fallbrook. The competitive prices; consistently friendly and professional staff- pleasure to take the short scenic walk to get ice cream.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
We appreciate you choosing to stay with us each and every time. We are pleased that the location and amenities of our hotel meet your needs. It is a privilege for us to have you say such kind things about our employees. We are delighted to have you as our guest. You are always very welcome.

4/10 - 별로예요

Leticia

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super old inside the room shower old dirty. Outlets old coming out.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 23일
We sincerely regret your unfortunate experience. We hope the remainder of your stay was enjoyable. Your pleasure is very important to us, and we will use the comments you gave us to make changes so that we can continue to provide our guests with a remarkable experience.

8/10 - 좋아요

Michelle

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 10일
Thank you for taking the time to give us a good rating.We are grateful that you stayed with us. Kindly select us once more the next time you're in the area.

4/10 - 별로예요

Merle

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was in the room that I can’t park my car in front of the my room. The room smell bad, it says non-smoking, but it smells like cigarette.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 20일
We deeply apologize for the unpleasant experience you had. We hope you enjoyed the rest of your stay. We value your satisfaction greatly and will use the feedback you provided to make improvements so that we can keep giving our guests an amazing experience.

6/10 - 괜찮아요

Irma

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 10일
Thank you for taking the time to give us a service rating.We are grateful that you stayed with us. When you return to the area, kindly select us once more.

2/10 - 너무 별로예요

Cam

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room have smelled and bed very old
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 16일
We are extremely sorry about your experience. Your satisfaction is very important to us. We will treat you better the next time. We hope you enjoyed the rest of your stay.

10/10 - 훌륭해요

CJ

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Coming back.
The place was very clean. I would stay again.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 10일
We greatly appreciate you taking the time to rate us flawlessly. We are delighted that you found our cleaning to be admirable. Having you as a guest is a privilege. You are always welcome.

6/10 - 괜찮아요

Hugo

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 10일
We appreciate you taking the time to give us a good rating. It was an honor to have you as a guest. Please choose us again on your next visit to the area!

6/10 - 괜찮아요

John

연인과의 여행
별로예요: 직원 및 서비스
Staff uncopperative. Not will to let guest on reservation enter the room though the room was already paid for.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 16일
We apologize for your inconvenience, but at the time of check-in, the person whose name the room is in must be present.

10/10 - 훌륭해요

Sepideh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 6일
We appreciate you taking the time to give us a perfect rating. It was an honor to have you as a guest, and we are delighted that you enjoyed your stay with us. During your following trip to the region, kindly consider us once more!

8/10 - 좋아요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Got there for a wedding and we knew that it was one of the cheaper options so we knew what to expect, arrived early and it was a $10 early check in which is reasonable. I needed to shower before and get ready as my wife had gotten ready prior, no hot water, which isnt really a problem for me but i knew it would be for my wife when we returned. Contemplated finding another hotel but time would not have allowed. When we returned hot water was restored. For the price I believe it was good overall so long as you know what to expect, its not a 5 star resort. When we left we had had a good breakfast at the restaurant next door, while we were dining we recieved a call that we had left our pillows, which was nice because we were next door and were able ro retrieve our pillows no problem. Owners/Staff were nice and friendly. Booked the wrong daye through hotels.com and they were not agreeable to switch dates so that sucked but it was my mistake so while not ideal I understood.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 23일
Thank you for taking the time to rate our service. We appreciate you staying with us. We look forward to seeing you again.