I cannot say too much as i am still staying here.
The staff , receptionist are very rude , especially the lady named NUNE , she frightenight my wife with her awful nature , my wife would not go to the reception again after speaking with her .
She only asked to see if we could upgrade ! The reason being is that the room we stayed in was awful and full of mould , pictures to prove this .
Also due to mobility issues we asked if we could bring in a scooter, yet again we was turned away with a awful attitude by the reception, being told that the manager mrs Hernandez had now set a rule stating that residents can no longer plug in the scooters ! We actually lost 105 euros as we had already paid for 1 the previous day and therefore had to stay within the hotel due to my wifes disabilities and pay for drinks and food throughout as we are only b&b . It has been a awful stay due to the mobility issue's we faced.
We sent several email's to mrs Hernandez throughtout our stay , also many emails through to the official webmail yet with no reply .
"Emails to prove this "
If any person needs further info i am willing to send pics to prove the trauma we have been through .
Please think twice before staying in this hotel unless
You like to be intimidated, humiliated or like sraying in squalor.