Dear Jordan,Thank you very much for your comment.We also appreciate that you highlight the positive aspects that you have found about our hotel such as its location and the good treatment of the staff.On the other hand, we regret that we have not met your expectations.We hope that despite this, you enjoyed your holidays.It would be a pleasure to welcome you back to our hotel.Kind Regards,Best Jacaranda

Kjære Vlad,Vi vil gjerne takke deg for at du tok deg tid til å skrive en anmeldelse av hotellet vårt.Vi beklager på det sterkeste at vi ikke klarte å innfri forventningene dine og at oppholdet ditt hos oss ikke falt i smak. Det eneste målet med arbeidet vårt er at du skal ha en velfortjent ferie.Vi vil ta til etterretning den konstruktive kritikken du har gitt oss, slik at vi i fremtiden kan forbedre fasilitetene og tjenestene våre for våre kjære gjester.Vi håper du vil gi oss en ny mulighet til å forbedre opplevelsen din.Med vennlig hilsen,Best Jacaranda

Dear Andrea,We would like to thank you for taking some of your precious time to leave a review about our establishment.We deeply regret that we were unable to meet your expectations and that your stay with us was not to your liking, the only purpose of our work being that you enjoy your well-deserved holiday.I am glad that our staff were able to quickly resolve these problems and that you were able to enjoy your holiday.Best regards,Best Jacaranda

Dear Simon,We would like to thank you for taking some of your precious time to leave a review about our establishment.We are proud that the staff treated you well and that you received the attention you expected and that our services were to your liking.We will take note of your constructive criticism in order to improve our facilities and services in the future for our esteemed guests.We hope you will give us another opportunity to improve your experience.Kind Regards,Best Jacaranda

Dear Jonathan,First of all, thank you very much for sharing your opinion with us and for choosing us again to enjoy your holidays.I am very sorry that you did not find the hotel with the same conditions as the last time you stayed. Many years have passed and the menu wheel that we set is changing but we always try to have different dishes and themes so that all our guests are satisfied. On the other hand we are proud that the hotel and its facilities were to your liking and that you were able to enjoy our outdoor areas.Kind Regards,Best Jacaranda

Cara Myriam, Prima di tutto vorremmo ringraziarla per aver soggiornato al Best Jacaranda e speriamo che sua figlia stia bene. Ci dispiace che il suo soggiorno non sia stato del tutto soddisfacente. L'11 giugno, sappiamo che avete segnalato alla reception che gli ombrelloni volavano e abbiamo preso nota del vostro commento e lo abbiamo trasmesso alla direzione, ma in nessun momento siamo stati informati che vostra figlia si era ferita a causa di questo, se lo avessimo saputo vi avremmo contattato per vedere come stava e saremmo stati in grado di aiutarvi se fosse stata necessaria assistenza. Vorremmo anche ringraziarla per i suoi commenti sulle strutture dell'hotel, sulle camere, sulla piscina e sul mini club. Ancora una volta ci dispiace che il vostro soggiorno non sia stato del tutto soddisfacente. Cordiali saluti,

Dear Elinborg,We would like to thank you for taking the time to leave a review of our establishment.We deeply regret that your stay was not to your liking, the only purpose of our work being that you enjoy your well-deserved holiday.We will take note of your constructive criticism in order to improve our facilities and services in the future.Best regardsManagement.-