Cher Toni,Nous apprécions également vos aimables paroles envers notre personnel, leur gentillesse et leur serviabilité étant sans doute l'un des principaux atouts de notre hôtel, nous allons certainement tous les féliciter de votre part pour leur contribution à votre bien-être pendant votre séjour parmi nous.Encore merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Cordialement,Diego OtamendiGuest Experience Manager

Dear Inder,Thank you for your positive feedback.We're delighted to hear that you found our check-in process efficient and our staff welcoming. It's great to know that the spaciousness and cleanliness of your room, along with the balcony area, contributed positively to your birthday celebration. The fact that you enjoyed the heated pool and found our all-inclusive drink options to your satisfaction is wonderful to hear. Our team strives to provide a variety of food choices, and we're glad that you appreciated the efforts. Your acknowledgment of our hardworking staff's role in making your stay wonderful is much appreciated, and we are thrilled that you're considering returning to our hotel.We look forward to welcoming you back on a future occasion.Best regards,Diego Otamendi Guest Experience Manager

Dear Serge,We would like to express our appreciation for your review of your recent visit, as it helps us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction and we are delighted to hear that you enjoyed your stay at Barceló Tenerife Hotel.Best regards,Marian Guaidó,

Dear Denis;Although there is always room for improvement, we should be on the right path to earn a better rating from you in the future. We look forward to having you stay with us again and to being informed of any concerns or imperfections that affect your stay so we may do everything in our power to address them.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind regards;Marian Guaidó

Dear Guest, Thank you very much for your kind feedback.We are thrilled to hear that you found our hotel stunning and that you were satisfied with the cleanliness, condition, and service provided. Your appreciation for the room amenities, although rated slightly lower, still highlights our commitment to offering a comfortable and enjoyable experience.We look forward to welcoming you back for another memorable experience.Best wishes,Marta Carballo, Guest Experience Manager

Dear Clive,Thank you for taking the time to share your detailed feedback with us. We are delighted to hear that you enjoyed many aspects of your stay with us, including the beautifully designed hotel, comfortable rooms with picturesque views, great swimming pools, excellent dining options, friendly staff, and entertaining evening shows.Regarding the concern about the beds being on wheels, we want to assure you that this design feature is intended to facilitate the comfort and convenience of our housekeeping staff during room cleaning. However, we understand that it may have caused inconvenience during your stay, and we will certainly take your feedback into consideration as we continuously strive to enhance our guests' experience.Additionally, we apologize for any disturbance caused by the drilling noise near the adult pool. Please understand that we are committed to maintaining and renovating our facilities to ensure they meet the highest standards of comfort and quality for our guests. We appreciate your understanding and patience during such maintenance work.We sincerely value your feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,Marian Guaidó,

Dear Etienne, We would like to express our appreciation for your review of your recent visit, as it helps us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction and we are delighted to hear that you enjoyed your stay at Barcelo Tenerife.

Sehr geehrte Pia,vielen Dank für Ihren Besuch und Ihre Rückmeldung.Wir freuen uns, dass Sie die Ruhe und Privatsphäre in unserem Hotel sowie das vielfältige All-inclusive Buffet genießen konnten. Es ist schön zu hören, dass die von uns angebotenen Workshops und Aktivitäten Ihr Wohlgefallen gefunden haben und der Spa-Bereich zu Ihrer Zufriedenheit war. Unsere App soll den Aufenthalt unserer Gäste vereinfachen und wir sind froh, dass Sie diese als benutzerfreundlich empfanden. Dass Sie unsere Mitarbeiter als sehr nett und hilfsbereit wahrgenommen haben und die Zimmergröße sowie Sauberkeit loben, erfüllt uns mit Stolz. Zudem ist es beruhigend, dass Sie trotz der Nähe zum Flughafen keinen Lärm in den Zimmern verspürt haben.Bis bald hoffentlich ;)Mit freundlichen Grüßen,Jonathan Sarmiento,Guest Experience Manager

Dear Emily,Thank you for sharing your review with us.We regret to hear that the temperature of the pool was not to your satisfaction. We strive to provide comfortable amenities, and your feedback is valuable in maintaining our high standards.We are delighted to learn that you found the hotel to be very clean and our staff helpful and accommodating. It's wonderful to know that the variety and quality of food met your expectations and that you enjoyed the spaciousness and comfort of your room, especially the large and comfortable bed.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Jonathan SarmientoGuest Experience Manager

Dear Ann,We appreciate that you took the time to share your experience with us.We regret to hear that your experience with the breakfast did not meet your expectations. Our team strives to provide a variety of high-quality dining options and we apologize if we fell short in delivering this during your stay. We are pleased, however, that you enjoyed the fresh orange juice. It is rewarding to know that the cleanliness of our rooms and the service provided by our team were to your satisfaction, and we appreciate your recognition of these aspects of your stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Jonathan Sarmiento,Guest Experience Manager

Dear Mary,Thank you for your positive feedback.It is very rewarding to know you and your family had such an agreeable stay and found our location an ideal base for your requirements. We are delighted that you appreciated the efforts of our chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes.We look forward to welcoming you back on a future occasion.Best regards,Marian Guaidó,Guest Experience Manager

Dear Cyril, We are deeply sorry that you did not enjoy your experience at Barcelo Tenerife to the fullest, as the team works hard every day to ensure that our guests have a memorable stay. On future occasions, please do not hesitate to bring any dissatisfaction to our attention immediately, our team will be happy to assist you in any way they can.

Dear Yves;In the name of Barceló Tenerife Hotel we would like to thank you for taking your time and sharing your evaluations about your recent experience with us, they help us to continue improving all our services. Yours sincerely,Diego OtamendiGuest Experience Manager

Estimado Jose Luis, Le agradecemos sinceramente que se haya tomado el tiempo para compartir su experiencia en nuestro hotel.Nos complace enormemente saber que usted y su familia se han sentido como en casa y que el trato recibido ha sido de su agrado. Es un honor que destaque la preparación y disposición de nuestro personal, ya que siempre trabajamos con el compromiso de poner a nuestros huéspedes en primer lugar. La satisfacción con la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación reflejan el esfuerzo y cuidado que ponemos en cada detalle.Le enviamos un saludo muy cordial y le esperamos en su próxima visita.Atentamente,Marta Carballo, Guest Experience Manager

Dear Marc,We are deeply sorry that you did not enjoy your experience at *hotel* to the fullest, as the team works hard every day to ensure that our guests have a memorable stay. On future occasions, please do not hesitate to bring any dissatisfaction to our attention immediately, our team will be happy to assist you in any way they can.

Dear Guest, We would like to express our appreciation for your review of your recent visit, as it helps us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction and we are delighted to hear that you enjoyed your stay at Barcelo Tenerife.

Dear Yeimy, We would like to express our appreciation for your review of your recent visit, as it helps us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction and we are delighted to hear that you enjoyed your stay at Barceló Tenerife.

Dear Thomas, Thank you very much for your kind feedback.We're thrilled to hear that you found our staff friendly, welcoming, and helpful, and that you enjoyed the variety of activities available. Our team strives to provide exceptional service and entertainment options to ensure a memorable stay for our guests. Your appreciation for the room cleanliness and amenities reflects our commitment to offering a comfortable and enjoyable environment, which we are delighted to know met your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Jonathan Sarmiento, Guest Experience Manager

Dear Michael,Thank you very much for your kind feedback.We are thrilled to hear that our proximity to the airport added convenience to your stay, and it's wonderful that the friendliness of our staff contributed to a more enjoyable experience for you. Your commendations on the all-inclusive offerings and the variety of pools at our establishment are greatly appreciated.We look forward to welcoming you back for another memorable experience.Best wishes,Marian GuaidóGuest Experience Manager

Estimado Juan,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel. En Barceló Tenerife siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Nos complace saber que encontró nuestras habitaciones conectadas a su gusto y amplias.Lamentamos que el servicio no haya cumplido con sus expectativas de un establecimiento de 5 estrellas. Si bien nos esforzamos por ofrecer un servicio de excelencia, tomamos nota de su apreciación para seguir mejorando.Nos disculpamos si las soluciones proporcionadas durante su estancia no fueron satisfactorias.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.Marta Carballo,Guest Experience Manager

Dear Jane, We are deeply sorry that you did not enjoy your experience at Barceló Tenerife to the fullest, as the team works hard every day to ensure that our guests have a memorable stay. On future occasions, please do not hesitate to bring any dissatisfaction to our attention immediately, our team will be happy to assist you in any way they can.

Dear Philip, We would like to express our appreciation for your review of your recent visit, as it helps us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction and we are delighted to hear that you enjoyed your stay at Barcelo Tenerife.

Dear Tim, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us.we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We look forward to welcoming you back for another memorable experience.Best wishes,Marian Guaidó,Guest Experience Manager

Dear JaneWe appreciate that you took the time to share your experience with us.We're delighted to hear that you enjoyed the serene location of our hotel and found your room to be clean and comfortable. It's also great to know that our staff made a positive impression with their helpfulness. We appreciate your feedback regarding the variety of our food offerings and understand that a diverse culinary experience is important to our guests. We are sorry that the solutions provided during the stay were not satisfactory, and we continuously strive to enhance our services and dining options to ensure a delightful experience for all our guests. Should you choose to visit us again, we would love the opportunity to welcome you back for another pleasant stay, perhaps for a longer duration to fully enjoy all the amenities and activities we have to offer.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Jonathan Sarmiento, Guest Experience Manager

Dear Franco David,Thank you for your review.We are sorry for the inconvenience you encountered regarding room cleanliness and the all-inclusive service. Please rest assured that we take hygiene very seriously and have protocols in place to ensure the highest standards are maintained. We regret to hear about your dissatisfaction with the dining options within the all-inclusive package. Our aim is always to provide a variety of choices to suit all our guests' needs throughout the day. We are sorry that the solutions provided during the stay were not satisfactory. Your comments are invaluable to us as they help us to improve our services and ensure a more comfortable experience for all our guests.We look forward to welcoming you back. Best regards,Jonathan Sarmiento, Guest Experience Manager

Apreciada Marta,Le damos las gracias por compartir su opinión sobre su estancia en el Barceló Tenerife. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.Nos complace saber que ha encontrado nuestro hotel increíble y que el trato del personal ha sido excepcional. Nos esforzamos por ofrecer un servicio de la más alta calidad y es gratificante saber que hemos cumplido con sus expectativas. La limpieza, el estado del hotel, el servicio y las comodidades de la habitación son aspectos fundamentales que cuidamos con especial atención, y su reconocimiento a estos detalles es muy apreciado por todo nuestro equipo.Le agradecemos una vez más por sus amables palabras y esperamos tener el placer de recibirle nuevamente en nuestro establecimiento.Ha sido un placer para nosotros recibirla y esperamos poder servirle de nuevo en el futuro.Jonathan Sarmiento, Guest Experience Manager

Dear Jacob, Thank you very much for your kind feedback.We're delighted to hear that you found our location ideal for a serene all-inclusive retreat. It's wonderful to know that the cleanliness of our rooms, the condition of our hotel, the quality of service, and the room amenities met your expectations and contributed to a memorable stay. We strive to maintain the highest standards in all areas, and your feedback is a testament to our team's dedication. We look forward to welcoming you back for another memorable experience.Best wishes,Mar Ornelas, Guest Experience Manager

Dear Irene,Thank you for your positive feedback.We're delighted to hear that your holiday was exceptional and that you found our facilities, culinary offerings, and activities to be excellent. It's also gratifying to know that our team's service contributed positively to your stay.We look forward to welcoming you back on a future occasion.Best regards,Mar Ornelas, Guest Experience Manager

Dear Víctor;On behalf of our entire team, we would like to thank you for sharing your rating with us. Yours sincerely,Diego OtamendiGuest Experience Manager

Dear Alison,Thank you for your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back on a future occasion.Best regards,Mar Ornelas, Guest Experience Manager

Dear Simona,We appreciate that you took the time to share your experience with us.The complete satisfaction of our guests is our priority and we regret that your experience fell short of your expectations.We remain at your disposal for any suggestions that may help us to ensure our entertainment program meets our guests' expectations.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Marian Guaidó,Guest Experience Manager

Dear Karyne;Gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros y estamos encantados de saber que disfrutó de su estancia.Le damos las gracias por destacar la amabilidad y el entusiasmo de nuestro personal, ellos son la principal fortaleza de nuestros hoteles. Felicitaremos a todos ellos en su nombre por la contribución que han llevado a cabo para su bienestar durante su estancia entre nosotros.Esperamos darle la bienvenida de nuevo en nuestro hotel en un futuro próximo para ofrecer otra fantástica estancia.Un cordial saludo;Jonathan SarmientoGuest Experience Manager

Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that you found our staff to be fabulous and the hotel clean and comfortable. Our team works hard to ensure that our guests have a pleasant stay, and it is always rewarding to receive such positive feedback.We appreciate your perfect ratings on room cleanliness, hotel condition, service, and room comfort. It is our goal to provide an exceptional experience for all our guests, and we are glad that we were able to meet your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Marian Guaidó,Guest Experience Manager

Dear Shopie;We are very pleased to read that you enjoyed your stay here with us, thank you very much for sharing your high rating with us. Yours sincerely,Diego OtamendiGuest Experience Manager

Dear Gemma;In the name of Barceló Tenerife we would like to thank you for taking your time and sharing your evaluations about your recent experience with us, they help us to continue improving all our services. Yours sincerely,Diego OtamendiGuest Experience Manager

Dear Sabine,We would like to express our appreciation for your review of your recent visit, as it helps us to understand how our guests enjoy their stay with us. It is always our aim to achieve maximum guest satisfaction and we are delighted to hear that you enjoyed your stay at Barcelo Tenerife.

Estimada Andrea;Muchas gracias por dedicar su tiempo a compartir sus evaluaciones con nosotros. Nos obligan a seguir esforzándonos día a día para mantener la satisfacción de nuestros huéspedes.Un cordial saludo,Diego OtamendiGuest Experience Manager

Dear Trevor, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Jonathan Sarmiento, Guest Experience Manager

Dear Guest, Thank you very much for your kind feedback.We are thrilled to hear that you enjoyed our breakfast buffet and appreciated the beautiful pools and surrounding area. It's great to know that our friendly staff made your stay even more enjoyable, and that you had a lovely time in your room during your anniversary celebration. Our hotel takes pride in offering a wide range of amenities and services to ensure a memorable stay for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Marta Carballo, Guest Experience Manager

Dear Ronny;Thank you very much for taking your time to share your evaluations about our hotel. Yours sincerely,Diego OtamendiGuest Experience Manager

Dear ElvaWe appreciate that you took the time to share your experience with us.We are glad to hear that you enjoyed our pool area. Our hotel offers a variety of pools, including two for children and one temperature-controlled pool, to ensure a pleasant experience for all our guests.We noticed your ratings on room cleanliness, hotel condition, and room amenities. We apologize for any inconvenience you may have experienced during your stay. Our team is committed to maintaining high standards in all aspects of our hotel, and we will take your feedback into account to improve our services.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Mar Ornelas, Guest Experience Manager

Gentile Giacomo,Grazie per averci fatto conoscere la sua opinione.Ci fa piacere che abbia evidenziato il comfort e la pulizia delle camere, curate in ogni dettaglio con l'obiettivo di garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante.Ci farebbe davvero piacere poter avere un'altra occasione per ospitarla nella nostra struttura. Nell'attesa, le porgiamo i più cordiali saluti.Mar Ornelas, Guest Experience Manager

Dear Richard, Thank you very much for your kind feedback.We are thrilled to hear that you found our hotel and staff to be perfect for your relaxing and peaceful vacation. It's great to know that you enjoyed our fantastic pools, as well as the food and drink options we offer. Our team takes pride in providing excellent service and a comfortable environment for our guests, and your kind words are truly appreciated.We look forward to welcoming you back for another memorable experience.Best wishes,Mar Ornelas, Guest Experience Manager

Dear Logan;Many thanks for taking your time to share your evaluations with us. They oblige us to keep on working hard to maintain our guests satisfaction.Yours sincerely,Diego OtamendiGuest Experience Manager

Beste Katrien,Bedankt voor uw review.We zijn blij om te horen dat u tevreden was met ons vriendelijke personeel en het eten in ons hotel. We waarderen uw opmerkingen over de ruime keuze aan buffetopties en restaurants. We betreuren het echter dat u enkele problemen heeft ondervonden met betrekking tot de faciliteiten en de verouderde kamers. We zijn voortdurend bezig met het verbeteren van onze diensten en faciliteiten om aan de verwachtingen van onze gasten te voldoen. Wat betreft de ligging, ons hotel bevindt zich inderdaad in een natuurlijke omgeving naast het San Blas natuurreservaat, wat een rustige en ontspannen sfeer biedt, maar misschien niet ideaal is voor gasten die op zoek zijn naar een levendige omgeving. We nemen uw opmerking over de verwarming van de zwembaden ter harte en zullen dit intern bespreken om te zien hoe we dit in de toekomst kunnen verbeteren. Onze excuses voor het ongemak dat u heeft ervaren.Vriendelijke groeten en graag tot nog eens,Mar Ornelas, Guest Experience Manager

Dear Gregorio;Many thanks for taking your time to share your evaluations with us. They oblige us to keep on working hard to maintain our guests satisfaction.Yours sincerely,Diego OtamendiGuest Experience Manager

Dear Ben;We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tenerife was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Kind regards;Marian GuaidóGuest Experience Manager

Dear Guest;Many thanks for taking your time to share your evaluations with us. They oblige us to keep on working hard to maintain our guests satisfaction.Yours sincerely,Diego OtamendiGuest Experience Manager

Dear Maxime;On behalf of our entire team, we wouls like to thank you for sharing your rating with us. Yours sincerely,Marian GuaidóGuest Experience Manager

Dear Wesley,Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future successPlease receive our most sincere apologies for failing to meet your expectations regarding our all inclusive service. The involved department has been informed about your comments for information and further revision. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.