야외 수영장

베이몬트 바이 윈덤 테럴 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 테럴
1604 State Hwy 34 South, Terrell, TX

이용 후기

6.6
평점 10 - 훌륭해요. 188개 이용 후기 중 42개" "
평점 8 - 좋아요. 188개 이용 후기 중 45개" "
평점 6 - 괜찮아요. 188개 이용 후기 중 41개" "
평점 4 - 별로예요. 188개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 188개 이용 후기 중 26개" "

7.0/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very pleasant transaction was smooth very nice people
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 7일
Dear Guest,Thank you for your positive feedback regarding the staff and the smooth transaction. We're delighted to hear that you found the team to be very pleasant and kind. We appreciate your kind words, and we hope to continue providing excellent service on your future visits. Sincerely,Hotel Manager

10/10 - 훌륭해요

Cesar

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2023년 8월에 4박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 28일
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

James

2023년 9월에 2박 숙박함
답변 제공: Hotel manager 님, 2023년 10월 28일
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 - 훌륭해요

Mike

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was nice and clean had plenty of truck parking, so quiet and safe and had some dining options in walkable distance. They have basic continental breakfast scramble eggs and waffles.
2023년 9월에 1박 숙박함
답변 제공: Dear Guest, Thank you for taking the time to shar 님, 2023년 9월 21일
Dear Guest,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our hotel to be clean and enjoyed the convenience of our truck parking. It's great to know that you felt safe and found dining options within walking distance. Additionally, we're pleased that you liked our continental breakfast offerings, including scrambled eggs and waffles.We appreciate your feedback and look forward to welcoming you back in the future. If you have any further comments or suggestions, please feel free to let us know.Sincerely,Hotel Manager

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Good
2023년 8월에 7박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 8일
Dear Jose,Thank you for your perfect 5-star rating and concise feedback. We're delighted to see that you had a very good experience during your stay. If you have any specific comments or suggestions to share, please feel free to do so. Your feedback is greatly appreciated, and we hope to provide you with another excellent stay in the future.Warm Regards,Hotel Manager

8/10 - 좋아요

Kim

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 24일
Dear Kim,Thank you for your rating! We're glad to hear that you had a positive experience during your stay and would rate it 8 out of 10. Your satisfaction is important to us, and we appreciate your feedback. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You will not be disappointed!
I was starting to change my mind about staying here after reading reviews but we decided to try it out! We were not disappointed! We stayed here with our three kids. There was enough room for all of us and our luggage. The pool was so clear that we thought the cover was on it. The pool did not smell like bleach. The front desk people were so polite and helpful! Check in and check out we’re quick! Breakfast was delicious. They have a waffle maker.
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 8일
Dear Catherine,Thank you for sharing your positive experience! We're delighted to hear that you and your family had a great stay at our hotel. We aim to give every guest a positive experience, and we're glad that you enjoyed your stay. We hope you'll visit us again soon.Sincerely,Hotel Manager

10/10 - 훌륭해요

Martha

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very clean and quiet
2023년 6월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 29일
Dear Martha,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be very clean and quiet. We hope to have the pleasure of welcoming you back again soon.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Gustavo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was charged twice ( did get a refund after speaking with manager) room had terrible smell, receptionist had an attitude.
2023년 5월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 6일
Dear Gustavo,We apologize for the billing error and the inconvenience it caused. It's good to hear that you were able to get a refund after speaking with the manager. However, we're sorry to hear about the unpleasant room smell and the receptionist's attitude. Your feedback is important, and we will address these issues to ensure a more positive experience for our guests in the future. Thank you for sharing your concerns, and we hope you might consider staying with us again once improvements have been made.Sincerely, Hotel Manager

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Clean and private
답변 제공: Hotel Manager 님, 2023년 3월 2일
Dear Linda,It is indeed a privilege to serve guests like you.We are glad that you liked the cleanliness and hospitality.Your good words shall encourage us to serve our guests even better.Looking forward to welcoming you again.Sincerely,Hotel Manager

6/10 - 괜찮아요

RAYMOND Bruce

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
convenient to the people I was visiting. Wont stay there again
답변 제공: Hotel Manager 님, 2023년 3월 11일
Dear RAYMOND Bruce,Thanks for the visit. Please accept our apologies for your dissatisfaction with our service and hospitality. The problem areas detected during your stay will be improved to the best of our abilities. We hope that you will give us another chance to serve you again.Sincerely,Hotel Manager

10/10 - 훌륭해요

Karla

2022년 11월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 11일
Dear Karla,Thanks for the stay and the great feedback for giving us a 5 out of 5 ratings. It is encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Martiniana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: Hotel Manager 님, 2022년 11월 4일
Dear Martiniana,I'm sorry to learn that you are dissatisfied with your recent stay. The matters you have brought to our attention will be investigated and appropriate actions taken. Please feel free to contact us if we can ever be of assistance during your next visit.Sincerely,Hotel Manager

6/10 - 괜찮아요

Terry

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Air conditioner nob was broken and needed to call the front desk to fix it. Bathroom tub spout was broken, beds were hard and uncomfortable and people outside late screaming, and hollering
2022년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 11월 4일
Dear Terry,I am distressed to see your comments. My apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager

8/10 - 좋아요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 23일
Dear Claudia,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

4/10 - 별로예요

Loraine

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first room we were given had not been cleaned! Bed was not made, used towels were on bathroom floor. Desk clerk said, “I just work here.” Second room was acceptable. Breakfast was very limited. We have stayed at other Baymont hotels in the past and were satisfied with them, but the Terrell Texas Baymont needs serious attention. Our experience will make us far less likely to stay at another Baymont in the future.
2022년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 8월 4일
Hello Loraine, Thanks for the stay and giving us the feedback. Appreciate your feedback and telling us what you liked and disliked during your stay. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon. Sincerely, Hotel Manager.

8/10 - 좋아요

FELIX

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No handles on the shower. Dangerous. Had to hold on to the towel rack to get in and out of the tub.
2022년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 5월 12일
Dear Felix, I want to personally apologize for the experience you had during your stay with us. It is very important that our guests are comfortable and feel like they are at their home away from home. We will be taking all of your comments and address them effectively. Looking forward to seeing you back again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Jacqulyne

The lobby smelled bad
2022년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 5월 12일
Hello Jacqulyne, Thanks for the stay and the feedback. Please accept my apologies for the inconveniences. We shall definitely work on your observations. You can expect a further improved stay next time. We look forward to seeing you again. Sincerely, Hotel Manager.

4/10 - 별로예요

Billinda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Musty
I paid but ended up not staying. Smelly, old and run down
2022년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 5월 12일
Dear Billinda, Thank you for choosing us and the feedback. Our apologies for all the issues and the unsatisfactory stay. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again. Sincerely, Hotel Manager.

10/10 - 훌륭해요

james

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Nice stay
2022년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2022년 4월 16일
Dear James, Thank you for sharing your stay experience with us. We are glad to hear from you that overall, you had a nice stay with us. Please visit again. Regards Hotel Manager

6/10 - 괜찮아요

Dawkins

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Basic but still a little expensive. Half used shampoo and little else. Good location for our volleyball tournament.
2022년 3월에 1박 숙박함

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함

8/10 - 좋아요

Enrique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함

6/10 - 괜찮아요

Judy

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very outdated for hotel by Wyndham. I expected more. No Bible in room for me to read.
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

Jose R

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No comments,just all good
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

charelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함

4/10 - 별로예요

Teresa

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Place was under construction but you could telm that is wasnt being cleaned properly. Got a non-smoking room and it smelled like cigarette. Haven't had an issued with a room until this reservation.
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Lorraine

좋아요: 직원 및 서비스, 객실의 편안함
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Kim

2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Kenneth

가족 여행
별로예요: 숙박 시설 상태 및 시설
Over priced, pool bottom peeling, tub needs resurfaced. Continental Breakfast is minimal.
2021년 10월에 2박 숙박함

4/10 - 별로예요

Rebecca

단체 여행, 반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom had 2 dead spiders and pubic hairs on the floor. The caulking in bathroom was so old it was hanging off the tub. There was no blanket on the bed. 2 tiny pillows. Generally just dirty looking, perhaps because it was old? I would NOT stay here again.
2021년 9월에 1박 숙박함

8/10 - 좋아요

Cameron

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the location of the room. Could have been cleaner and definitely could have been updated.
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
This was a wonder stay and very kind and helpful staff. Clean, spacious room. Made my stay very comfortable.
2021년 9월에 1박 숙박함

8/10 - 좋아요

Cheri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was nice for a quick getaway…nothing fancy, but staff was polite and helpful. Rooms were quiet and clean. Some renovations had been done and hopefully more are in the works. Furniture was old and should be replaced. But overall, it was a good experience.
2021년 9월에 2박 숙박함

8/10 - 좋아요

LASHONDA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice & secluded! Quiet. Very friendly & hospitable staff!!!
2021년 8월에 2박 숙박함

8/10 - 좋아요

James

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Some very nice people are trying to whip an old property into shape..
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Johnathon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trail ride cowboy
Everything was amazing, front desk clerk was super nice and housekeepers was wonderful. New carpet excellent service. I'd go back anytime!!!
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Keyanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함

8/10 - 좋아요

Lauretta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking lot needs to be repaved. Room was nice. Kleenex and toilet paper were very rough. Couch was not supportive, you sink when you sit on it. Good microwave and fridge and tv.
2021년 8월에 1박 숙박함

6/10 - 괜찮아요

Joseph

2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable. Associate was very nice and friendly.
2021년 7월에 1박 숙박함

4/10 - 별로예요

Mark

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad service
Not enough towels to slow to get more towels the curtains broken had to buy claps to keep curtains closed. We 4 adults in room bathroom door was almost impossible to close and open. Our luggage had been gone through but nothing was but some fruit we had on table to told front desk he told fruit must have been bad, I told him that we had just bought the fruit before we left room
2021년 6월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean ,nice room,
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great the room was clean but in poor repair. The shower was a disaster. The bed was comfortable, which is huge when you are traveling! The breakfast area was ok no drinking cups. This place needs a lot of TLC and a carpenter.
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience
2021년 6월에 1박 숙박함

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy and great for those that need mobil assistant
My parents were on a cross country road trip so I got this room for them, they loved it.
2021년 5월에 1박 숙박함

4/10 - 별로예요

Mark

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom was unbelievable and dirty. I wouldn’t even take a shower in that tub. Will never stay there again!
2021년 5월에 1박 숙박함