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예약 가능 여부 확인

더블트리 바이 힐튼 옥스퍼드 벨프리 여행 후기

4 out of 5
더블트리 바이 힐튼 옥스퍼드 벨프리
Milton Common, Nr, Thame, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 427개" "
평점 8 - 좋아요. 1001개 이용 후기 중 365개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 107개" "
평점 4 - 별로예요. 1001개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 48개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

john

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
professional and friendly staff and great food
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to Heathrow after visiting the southwest.
2024년 3월에 1박 숙박함
답변 제공: Nicola 님, 2024년 4월 3일
Dear James, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found our location connivant for your travel plans. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

2/10 - 너무 별로예요

Jinbong

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was inconvenient that hotel check-in was at 4pm, and we were shocked that our hotel room wasn't ready when we arrived at 4:30pm. I was asked to wait 5-10 minutes, but after waiting for over 20 minutes, I left my baggage behind as I had a busy meeting outside.I stayed at several hotels in various cities in Southeast Asia last month, but this was my first time experiencing such an extremely uncomfortable hotel. The employees weren't very sorry and were unfriendly. The hotel cost was not cheap at all. I also asked the reception to make the bed in our room, but I was really annoyed and angry when I saw that they didn't do it when we returned to the room. I was so tired that I just asked for a change of towels. Lastly, finding a hotel room is as inconvenient for travelers like us who came from the US with large and heavy luggage.
2024년 3월에 2박 숙박함
답변 제공: Nicola 님, 2024년 3월 25일
Dear Jlnbong, I'm sorry to hear that you were disappointed by your stay with us and please be reassured we take your feedback incredibly seriously. I would like to personally thank you for your patience with your delay in checking in to your room and I am genuinely sorry your stay was impacted by this. Thank you for taking the time to review our hotel and please also be assured that your comments have been shared with the housekeeping team.I do hope you will consider staying with us again in the future and allowing us the opportunity to restore your faith in our hotel.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Sue

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place as a base for going into Oxford and Bicester Village.
2024년 2월에 2박 숙박함
답변 제공: Nicola 님, 2024년 2월 23일
Dear Sue, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am happy to read you found our location convenient for your travel plans. The team are always on hand to assist guests with what our surrounding attractions to visit. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team,

6/10 - 괜찮아요

Richard

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Nicola 님, 2024년 2월 23일
Dear Richard, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this hotel. Had a few issues on check in but staff were amazing and upgraded us. Highly recommended. Would definitely go again.
2024년 1월에 2박 숙박함
답변 제공: Nicola 님, 2024년 2월 2일
Dear Julie, It is great to hear that you enjoyed your stay with us at The Oxford Belfry and I would like to personally thank you for your patience at check in. I am so happy to read the team responded to your feedback during your visit and upgraded your bedroom for you, Thank you for taking the time to review our hotel. We hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

6/10 - 괜찮아요

Gareth

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dissapointed overall, shower gel empty, spoke to reception late afternoon, not refilled until the next afternoon after again reporting it in the morning. Next day bed was not made found it as we left it, had to ask for towels as only one left for 2 people. Next day bin not emptied and twa cups not cleaned, again not enough towels, had to collect at reception so house keeping was poor. The bar £15 for a double gin??? A bottle is £30, £12 for a large glass of wine and this is with Hilton Honours, really not impressed at all. Breakfast was good and thats the best bit. Overall not impressed at all. Staff were ok but got fed up with apologies, just provide the service Hilton used to be known for
2024년 1월에 4박 숙박함
답변 제공: Nicola 님, 2024년 1월 24일
Dear Gareth,I'm sorry to hear that you were disappointed by your stay with us and please be reassured we take your feedback incredibly seriously. Your comments in regard to housekeeping will be shared with the team as we continually work to improve and I would like to personally thank you for bringing your observations to my attention. We have looked into our bar prices and we are commentative for our local area, thank you for taking the time to review our hotel and I do hope you will consider staying with us again in the future. Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Alexandru

2024년 1월에 1박 숙박함
답변 제공: Nicola 님, 2024년 1월 17일
Dear Alexandru, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Sonya

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All round good!
Lovely staff amd greeting, clean hotel and pool, comfortable quiet room
2024년 1월에 1박 숙박함
답변 제공: Nicola 님, 2024년 1월 15일
Dear Sonya, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. It is lovely to read that you experienced an attentive check in and spent some time relaxing in the facilities. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 - 좋아요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Nicola 님, 2024년 1월 15일
Dear Matthew, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

8/10 - 좋아요

Claire

2024년 1월에 1박 숙박함
답변 제공: Nicola 님, 2024년 1월 15일
Dear Claire,It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Andrew

2023년 12월에 1박 숙박함
답변 제공: Nicola 님, 2024년 1월 15일
Dear Andrew, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

stuart

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was newly decorated to a high standard. The bedroom were warm. They did put the heating on unlike other hotels. Lovely pool and breakfast. The only minor thing is the lack of directional signage around the hotel. At various corridor junctions and coming out of the lift there is no / or lack of signage to navigate. But it's no big deal at all.
2023년 12월에 1박 숙박함
답변 제공: Nicola 님, 2024년 1월 15일
Dear Stuart, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found your room to your liking and enjoyed some time relaxing in the facilities. Thank you for taking the time to review our hotel and please be reassured your feedback will be shared with the team. We hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Roger

2023년 12월에 1박 숙박함
답변 제공: Nicola 님, 2024년 2월 2일
Dear Roger, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel. We hope you will come back and visit us again soon!Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Sian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
10/10 would recommend
Lovely food, comfortable bed
2023년 12월에 3박 숙박함
답변 제공: Nicola 님, 2024년 1월 15일
Dear Sian, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found the food to your liking and the room comfortable. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Nicola 님, 2023년 12월 31일
Dear Andrea, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team as we continually work to improve.We hope you will come back and visit us again.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay and service. I’ll certainly go back again.
2023년 12월에 1박 숙박함
답변 제공: Nicola 님, 2023년 12월 31일
Dear Craig, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we look forward to welcoming you back again soon!.Kind regards,Nicola and the Team.

2/10 - 너무 별로예요

Ollie

2023년 12월에 1박 숙박함
답변 제공: Nicola 님, 2023년 12월 31일
Dear Ollie, I'm sorry to hear that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your scores have been shared with the team.Kind regards,Nicola and the Team.

4/10 - 별로예요

Marcelle

2023년 12월에 1박 숙박함
답변 제공: Nicola 님, 2024년 1월 15일
Dear Marcelle, I'm sorry to hear that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your scores have been shared with the team.Kind regards,Nicola and the Team.

6/10 - 괜찮아요

nisha

가족 여행
별로예요: 숙박 시설 상태 및 시설
Housekeeping should dleiver milk snd sugar when reuqested Check in time took over 20 mins Rooms were too far We wheeled our luggage staff shortages
2023년 12월에 1박 숙박함
답변 제공: Nicola 님, 2023년 12월 18일
Dear Nisha, I'm sorry to hear that you were disappointed with your room amenities during your stay with us. Please be reassured your comments will be shared with the team and I would like to personally thank you for your patience at check in. Thank you for taking the time to review our hotel and I do hope you will consider staying with us again. Kind regards,Nicola and the Team.

6/10 - 괜찮아요

Paul

2023년 12월에 1박 숙박함
답변 제공: Nicola 님, 2023년 12월 18일
Dear Paul, Thanks for taking the time to share your review. Your scores are shared with the team as we work to improve and we do hope you will come back and visit us again.Kind regards,Nicola and the Team.

8/10 - 좋아요

Stuart

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 13일
Dear Stuart , It is great to see your four start review pleased you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Adam Davie General Manager

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very enjoyable stay. Very comfortable room. Service really good service throughout the hotel. Lovely touch to receive a warm complimentary cookie when checking in! Food was very nice and a wide choice. Bar prices very expensive.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 13일
Dear James It is great to hear that you enjoyed your stay with us at The Oxford BelfryPleased to see you enjoyed the double tree cookie and service levels well received . Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Adam Davie General Manager

4/10 - 별로예요

Timothy

2023년 11월에 3박 숙박함
답변 제공: Nicola 님, 2023년 12월 18일
Dear Timothy, I'm sorry to read that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your scores have been shared with the team.Kind regards,Nicola and the Team.

6/10 - 괜찮아요

Ajay

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Pros: Good size room with lovely shower; very reasonably priced; quiet. Cons: Several dining options were unavailable 😕 Had to send back cocktails
2023년 11월에 1박 숙박함
답변 제공: Nicola 님, 2023년 12월 18일
Dear Ajay, I'm sorry to hear that you experienced a reduced menu during your recent stay with us and I would like to personally thank you for your patience. I appriciate you taking the time to review our hotel and please be assured that your comments in regard to the cocktails have been shared with the team.I am happy to read you found your room to your liking and I do hope you will come back and visit us again soon. Kind regards,Nicola and the Team.

4/10 - 별로예요

Bal

2023년 11월에 1박 숙박함
답변 제공: Nicola 님, 2023년 11월 27일
Dear Bal,I'm sorry to hear that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your scores have been shared with the team.Kind regards,Nicola and the Team.

2/10 - 너무 별로예요

Maruf

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst doubletree I’ve been to
Honestly probably the worst hotel I’ve been to. I have been to many doubletree hotels, I travel quite a lot and stay in different places. This is supposed to be a 4 star hotel? To begin with out window was broken so we could hear all the noises from the motorway. Breakfast was mediocre, cold and lots of dirty plates. Many staff around but all too busy staring at each other instead of helping. Also, when we asked for some room service - unfortunately they don’t do that. On top of that we kindly asked to get our rooms cleaned, they just used to the old bedsheets and placed it back like we can’t notice that. Shampoo and shower gel never got refilled. Also, no AC in the rooms, is this a 4 star hotel. Honestly, I feel the the session management at Hilton should look into this hotel, I’m not trying to make you look bad. For future references and too keep more customers, these stuff must be fixed. Been to many Hilton hotels around the world and this was the worst. As a Hilton honors member I expect a bit more.
2023년 11월에 3박 숙박함
답변 제공: Nicola 님, 2023년 11월 20일
Dear Maruf, I'm sorry to hear that you were disappointed by your stay with us and please be reassured we take your feedback incredibly seriously. Your comments in regard to your room will be reported to the maintenance team and I would like to personally thank you for bringing your feedback to my attention.At Double Tree by Hilton we are continually working hard to improve and we sincerely appriciate your patience with housekeeping. Thank you for taking the time to review our hotel and please be assured that your observations of breakfast have been shared with the team.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Neil

2023년 11월에 1박 숙박함
답변 제공: Nicola 님, 2023년 11월 17일
Dear Neil, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 - 좋아요

mahesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Nicola 님, 2023년 10월 31일
Dear Mahesh,It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review your compliments will be shared.We hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Marianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Nicola 님, 2023년 10월 31일
Dear Marianne,It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel!We hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 - 좋아요

Janice

2023년 10월에 1박 숙박함
답변 제공: Nicola 님, 2023년 10월 31일
Dear Janice, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

ASHISH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 10월에 5박 숙박함
답변 제공: Nicola 님, 2023년 10월 26일
Dear Ashish,It is great to hear that you enjoyed your stay with us at The Oxford Belfry.Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

6/10 - 괜찮아요

TAN

별로예요: 청결 상태
Will not recommend
This is of the worst Double tree hotel that I’ve stayed at. Check in was fine. We got to the room and found it ok but dated. Realised that there was no hairdryer available in the room. On the way out, we informed the reception about it and was happy that they would take care of it. In the end, we were offered a room change. Which we took. The changed room had the hairdryer but you can see it was also dated. After we took a shower we realised that the shower gel container was empty. We informed the reception the next morning before we left for activities. Reception said it would taken care of. We returned that evening, took our shower n realised it was still not replenished. But a shower mat was placed in the tub. Perhaps there was some miscommunication. But then again, housekeeping did not look into this when they made up the room. Overall we found the room to be very dark, in fact the previous room as well. But as it was only for 2 nights we decided to leave it as it is. We had dinner in the restaurant on the day we arrived. We must say that serivce was quite bad…. Almost non existent. After our mains, we asked for our dessert. We waited and waited. After abt 30 mins or so we enquired again. Still nothing. In the end we cancelled our dessert as it was pointless waiting. You could see that other tables were also waiting for their drinks and food too.
2023년 10월에 2박 숙박함
답변 제공: Nicola 님, 2023년 10월 25일
Dear Tan, I'm sorry to hear that you were disappointed with your room during your stay with us and please be reassured we take your feedback incredibly seriously. Your observations in relation to your room amenities in will help us as we continually work to improve and I would like to thank you for bringing your feedback to my attention.,Your comments about your experiance in the restaurant will be shared with the relevant department managers and I would like to personally thank you for your patience. Thank you for taking the time to review our hotel and I do hope you will consider allowing us the opportunity to restore your faith in our hotel in the future. Kind regards,Nicola and the Team.

6/10 - 괜찮아요

Evangel

별로예요: 청결 상태
We saw a mouse in the room
2023년 10월에 1박 숙박함
답변 제공: Nicola 님, 2023년 10월 23일
Dear Evangel,I'm sorry to hear that you experienced an issue with your room during your stay with us and please be reassured we take such feedback incredibly seriously.The Oxford Belfry is located within the rural countryside of Oxfordshire however please be assured we do have policies and procedures in place to ensure we are not left vulnerable to rodents. Thank you for taking the time to review our hotel and I sincerely appriciate your bringing your feedback to my attention. We do hope this one off experiance will not detour your from choosing our hotel again in the future. Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Koulla

2023년 10월에 2박 숙박함
답변 제공: NR 님, 2023년 10월 17일
Dear Koulla, Thank you for your 10 out of 10 review. Please come back and visit the hotel again soon. We appreciate your feedback Kind Regards Nicola Guest Experience Manager

10/10 - 훌륭해요

rex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: NR 님, 2023년 10월 17일
Dear Rex Thank you for very much for your 10 out of 10 review It is very much appreciated. Please come and visit us again soon Kind Regards Nicola Guest Experience Manager

2/10 - 너무 별로예요

Darren

2023년 10월에 1박 숙박함
답변 제공: Nicola 님, 2023년 10월 17일
Dear Darren, I'm sorry to hear that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your rating has been shared with the team.We do hope you allow us the opportunity to restore your faith in our hotel in the future. Kind regards,Nicola and the Team.

10/10 - 훌륭해요

karen l

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Attended a wedding nearby
Great location, my room was very large and comfortable.
2023년 9월에 3박 숙박함
답변 제공: Nicola 님, 2023년 10월 9일
Dear Karen, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am happy to read you found your room comfortable and to your liking. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Carol N

2023년 9월에 2박 숙박함
답변 제공: Nicola 님, 2023년 10월 5일
Dear Carol N, I am delighted to read that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel, your compliments will be shared with the team. We look forward to welcoming you back soon!Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Helen

2023년 9월에 1박 숙박함
답변 제공: Nicola 님, 2023년 10월 5일
Dear Helen, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Mark

2023년 9월에 3박 숙박함
답변 제공: Nicola 님, 2023년 10월 23일
Dear Mark,It is great to hear that you enjoyed your stay with us at The Oxford Belfry.Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 - 좋아요

Home

2023년 9월에 1박 숙박함
답변 제공: Nicola 님, 2023년 10월 2일
Dear Home, I am delighted to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review and we hope you will come back and visit us again very soon!Kind regards,Nicola and the Team.

8/10 - 좋아요

A

2023년 9월에 3박 숙박함
답변 제공: Nicola 님, 2023년 10월 2일
Dear A,It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

6/10 - 괜찮아요

Emil

2023년 9월에 1박 숙박함
답변 제공: Nicola 님, 2023년 9월 27일
Dear Emil,Thanks for taking the time to share your review. Please be assured that your scores are shared with the team as we work hard to continually improve. We hope you will consider coming back to visit us again.Kind regards,Nicola and the Team.

10/10 - 훌륭해요

Earl

2023년 9월에 1박 숙박함
답변 제공: NR 님, 2023년 10월 17일
Dear Earl Thank you very much for your 5 star review it is very much appreciatedPlease come back and see us again soon Kind Regards Nicola Guest Experience Manager

10/10 - 훌륭해요

Susanne

2023년 8월에 1박 숙박함
답변 제공: Nicola 님, 2023년 10월 9일
Dear Suanne, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 - 좋아요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good hotel, helpful staff
Staff were very helpful and polite. The clearing of tables and empty glasses could be better. The spa was nice although the feature shower in pool area not working well and no ice in the ice bowl. The swim times for teens were very restrictive and unnecessary for weekend days and need to be reviewed - perhaps a quite hour at the beginning and end of the day instead of restricting family access. Clean comfortable room and amazing air conditioning - much needed and appreciated during the heatwave! Lovely stay overall. Thank you.
2023년 9월에 2박 숙박함
답변 제공: Nicola 님, 2023년 9월 25일
Dear Jill, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found your room to your liking and spent some time relaxing in the facilities. Your comments will be shared with the team as we continually work to improve and I would like to personally thank you for bringing your feedback to my attention. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

6/10 - 괜찮아요

Tracey

Every member of staff we came into contact with were wonderful and very helpful. The room was extremely hot and uncomfortable but that was due to the weather conditions and we were supplied with fans but didn’t help too much but again no fault of the hotel. We had booked these two rooms as a birthday treat for family members and choose your hotel purely on having the spa facilities. We went to spend a few hours in there but had a quick swim and sauna and left as the facilities were dreadful. Cracks on entering the pool, missing tiles in the steam room, broken ice bowl and unusable shower due to filthy conditions.
2023년 9월에 1박 숙박함
답변 제공: Nicola 님, 2023년 9월 25일
Dear Tracey, I'm sorry to hear that you were disappointed by your visit to our Health Club during your stay with us and please be reassured we take your feedback incredibly seriously. I am happy to read you found the staff so attentive and I will share your compliments with the team. Thank you for taking the time to review our hotel and please be assured that your comments have been shared as we continually work to improve. I do hope you consider staying with us again in the future. Kind regards,Nicola and the Team.

8/10 - 좋아요

Stephen

2023년 8월에 1박 숙박함
답변 제공: Nicola 님, 2023년 10월 9일
Dear Stephen, It is great to read that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 - 좋아요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Nicola 님, 2023년 9월 25일
Dear Heidi, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.