테라스/파티오
예약 가능 여부 확인

리젠시 파크 호텔 여행 후기

4 out of 5
리젠시 파크 호텔
Bowling Green Road, Thatcham, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 475개 이용 후기 중 197개" "
평점 8 - 좋아요. 475개 이용 후기 중 172개" "
평점 6 - 괜찮아요. 475개 이용 후기 중 64개" "
평점 4 - 별로예요. 475개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 475개 이용 후기 중 10개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

JIHUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
근처에 회사들 때문에 출장이라면 여기가 제일 나음
주변에 슈퍼 없음 히드로 공항에서 한시간 거리 물 한병에 4.5파운드 (설명과 달리 제공되는 무료 물 없음) 미리 물 사올 것 와이파이 빠름
2019년 1월에 2박 숙박함

10/10 - 훌륭해요

Bernard 님, Park Ridge

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staff were excellent and this is a very good uper mid range hotel.
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely room. Very large with a seating area. Leisure facilities are excellent
2022년 1월에 1박 숙박함
답변 제공: Elaine 님, 2022년 1월 12일
Thank your comments we hope to see you again in the future at the Regency Park Hotel.

10/10 - 훌륭해요

Andre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was perfect. Staff was very friendly. The room was great. The food was tasty and the pool relaxing.
2022년 1월에 1박 숙박함
답변 제공: Elaine 님, 2022년 1월 12일
Thank your comments we hope to see you again in the future at the Regency Park Hotel.

8/10 - 좋아요

Nick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff great, hotel clean but tired
2021년 12월에 2박 숙박함
답변 제공: Elaine 님, 2022년 1월 12일
Thank you for your feedback I will pass on your to our management team, we do appreciate all feedback we receive.

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Regency park
Was a quick stay visiting brothers grave with mum, the room size was amazing, plenty of space very large bed, lounge area Could have done with having bottle water in room although girl on bar gave my mum a jug of water to take up for her pills. Bathroom was a bit to warm and shower not the best but overall a nice stay. Dinner was amazing but breakfast could have been a bit better
2021년 12월에 1박 숙박함
답변 제공: Elaine 님, 2022년 1월 12일
Thank you for you feedback we will take these comments on board, we appreciated any feedback positive or negative so that we can improve in the future.

10/10 - 훌륭해요

Jamie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel very comfortable and really nice rooms and facilities. Just need more vegan options.
2021년 11월에 3박 숙박함
답변 제공: Elaine 님, 2022년 1월 12일
Thank you for your feedback, we will ensure we pass your comments onto the Head Chef, we appreciate all feedback we receive.

4/10 - 별로예요

Sharon

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
2021년 11월에 3박 숙박함

10/10 - 훌륭해요

Darril

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Should have been better
Rather a mess at check in. Originally they couldn’t find our booking. The room type we’d paid for was not available so they checked us in to a cheaper room. They then rang the room after about 30 mins to say they’d found our booking and we could move into our original room. It eventually was sorted, but not the best of starts to our stay. Reception also forgot to give us breakfast opening hours (there was no information in the room) so we only just made breakfast with 5 mins to spare.
2021년 11월에 1박 숙박함
답변 제공: Elaine 님, 2022년 1월 12일
Thank you for the feedback regarding your stay, we do appreciate all comments. I will pass this onto the Senior Receptionist and get her to speak with the team directly.

6/10 - 괜찮아요

John

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disappointed breakfast not included, as I don’t believe they can justify the high price.. Alarm going off a 7AM SUNDAY MORNING…very distressing. Overpriced bar
2021년 11월에 1박 숙박함

4/10 - 별로예요

michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Rooms very shabby. Coving coming away from ceiling, flaky paintwork, carpet in hall ways stained TV in room not working correctly had to speak with stafff several times before sorted. Draughty through windows Breakfast-sausages hard in day one and not cooked well on day two, lack of condiments Juice not fresh Now what I would expect for the price Hotel did reduce our charge in complaining
2021년 11월에 2박 숙박함
답변 제공: Katie 님, 2021년 11월 28일
We're so sorry to hear that. We will look into this for you. Thankyou for your feedback as we can use this to improve for the future.

4/10 - 별로예요

michelle

2021년 11월에 1박 숙박함

8/10 - 좋아요

Wim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel for business trip
Very nice hotel, ideal for business trip !
2021년 11월에 1박 숙박함
답변 제공: Elaine 님, 2022년 1월 12일
Thank you for your feedback we appreciate all comments and look forward to you returning to the Regency Park

10/10 - 훌륭해요

Lynette

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Oo
2021년 10월에 3박 숙박함

8/10 - 좋아요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exactly as described.
Lovely Hotel - exactly as it is portrayed in the pictures. Pool and Spa area was spotless (and very warm!). Spa reception guy was very friendly and facilities easy to access. Meals were really high quality. Room was very comfortable. All staff friendly without being over the top. Enjoyed our stay and would gladly return if staying in the area again.
2021년 11월에 3박 숙박함
답변 제공: Katie 님, 2021년 11월 23일
Thankyou for your feedback! We're glad you enjoyed your stay and hope to see you soon :)

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Hotels was very comfortable and our family really enjoyed our stay here
2021년 11월에 1박 숙박함
답변 제공: Elaine 님, 2021년 11월 16일
Thank you for your feedback . We do appreciate any feedback at the Regency Park

8/10 - 좋아요

Jeanette

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Overall stay was enjoyable. There was an issue with the sauna and steam room during our stay but they were working on it so just bad luck for us. The room was fine (135)but the shower was hopeless. The spray was too fine and not adjustable and lack of hot water. Staff were very good and room was clean. Would use again.
2021년 11월에 2박 숙박함
답변 제공: Katie 님, 2021년 11월 14일
Thankyou for your review, we will look to improve our shower systems for the future :)

10/10 - 훌륭해요

Harrison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Spa Hotel
Weekend getaway for my girlfriend's birthday, nice quiet area, perfect for relaxation. The spa services are great, hotel guests get full access to the pool, hot tub, steam room and sauna, as well as being able to use the gym. Extra treatments such as massages are also available for an additional cost, we both had a massage and it was excellent. Our hotel room was spacious, clean and comfortable and there were no worries about parking which was free and on-site.
2021년 11월에 2박 숙박함
답변 제공: Katie 님, 2021년 11월 14일
Thankyou for your feedback! We are so glad you enjoyed your stay and hope to see you in the future :)

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

4/10 - 별로예요

Cheryl 님, Paignton

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel could be much better, general areas were clean and staff friendly enough but the whole place seemed dated and dull without much care or attention. Small details could have made a big difference, such as a proper coffee machine to warrant the £15pp breakfast cost, some atmosphere in the hotel bar, replacement of very lumpy pillows, providing facecloths and hairdryers in rooms and improving signage to avoid guests trekking around the hotel, only to find the internal spa entrance locked. It was very disappointing to find that the spa didn’t open until 8.30am as many people prefer to swim earlier. For such a large hotel, it just seemed that no effort was made to make a welcoming environment and after such a poor impression on the first day, we decided to cancel our evening restaurant reservations and dine out to avoid more disappointment. Just a real shame, even the staff seemed bored in such a drab soulless place.
2021년 10월에 2박 숙박함
답변 제공: Katie 님, 2021년 11월 14일
We're sorry to hear this; thankyou for your feedback which we will use to improve future stays.

8/10 - 좋아요

Veera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay! The pool, jacuzzi, sauna and steam room were all fab! Me and my partner both had massages and they were ok - could have been better most of it felt like just a light rub really. But the therapist was lovely. Spa receptionists were great especially Luke who went above and beyond for us!! The hotel was clean and cosy! Breakfast needs to be improved - they don’t have a hot drinks machine!! Only a very small range of croissants and stuff. Then theres a full breakfast..which was good. Overall a great stay - would defo come back!!
2021년 10월에 2박 숙박함
답변 제공: Katie 님, 2021년 11월 14일
Thankyou for your feedback, and we're so glad you enjoyed your stay! We will keep note about breakfast for future :)

10/10 - 훌륭해요

chuma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함

8/10 - 좋아요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 2박 숙박함

8/10 - 좋아요

Nicola

좋아요: 직원 및 서비스
Bed was really comfortable and the evening meal was delicious
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

MATTHEW

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and clean
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Elaine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean room and staff very friendly and helpful.
2021년 9월에 1박 숙박함
답변 제공: Katie 님, 2021년 11월 14일
We're so glad you enjoyed your stay with us!

10/10 - 훌륭해요

S

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
All good will return
2021년 9월에 2박 숙박함

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel with friendly helpful staff
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Zoe

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The bedrooms were large and comfortable, lots of space and everything you need, quiet. The spa was nice, with a pool and sauna although the steam room was closed for maintenance. We were advised that spa treatments get booked up 6 weeks in advance. The restaurant was sub par for being quite expensive, would recommend eating elsewhere.
2021년 9월에 1박 숙박함

8/10 - 좋아요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

8/10 - 좋아요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was nice apart from our fridge didn't work and we reported three times to reception and nothing was done
2021년 8월에 3박 숙박함
답변 제공: Katie 님, 2021년 11월 14일
Thankyou for your feedback! We will look into maintenance for our fridges for future reference.

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

8/10 - 좋아요

Emily

2021년 8월에 2박 숙박함

8/10 - 좋아요

Leonie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect sized room, plenty of space and a balcony. Good desk for working too, however WiFi in my room was not very reliable or strong which was frustrating at times.
2021년 8월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
dust in room. tea coffee not replenished.
2021년 8월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

ALLAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
Overall our stay was excellent. The Regency Suite was far bigger than expected. The king size bed was very comfortable and the bathroom excellent with large white fluffy towels. The breakfast was good with the food being topped up at regular intervals. Good location and very quiet. Let down by minor maintainemce issues which we reported (no handle on one window and catches missing of all windows, previous guest rubbish left under sofa) We will definitely stay again when in the area
2021년 8월에 1박 숙박함
답변 제공: Katie 님, 2021년 11월 14일
Thankyou for your feedback and we're so glad you enjoyed your stay! We will look into maintenance issues for future reference.

4/10 - 별로예요

Tamsin

가족 여행
좋아요: 청결 상태, 객실의 편안함
WiFi and Food issues - not for a family with teens
No WiFi in the room, not great for a trip with a teenager. Took a while to sort it, ended up moving rooms, to a double, instead of twin (see above!!). No help with directions or moving location. Room service is available but only the main restaurant menu, delivered with a £5 tray charge. Food was good. Breakfast very scant and sketchy. Not impressed, really not representative of a 4 star hotel. The guy on reception was very efficient though.
2021년 8월에 1박 숙박함
답변 제공: Katie 님, 2021년 11월 14일
Thankyou for your feedback. We will use this to improve our service for future stays.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well Appointed And Comfortable
Large, well apointed bedroom. Nice pool in the soa and excellent breakfast.
2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

Lauren

별로예요: 청결 상태, 직원 및 서비스
Disappointed
A very unfriendly and rushed check in. Room seemed tidy on the service however when I stripped the duvet on our check out I found stains on the duvet. Breakfast was fine however small selection and untidy where standards were not being maintained during breakfast service. Personally I would not return as really disappointed with our stay. This is a shame as the reason we chose regency hotel was because I visited a few years ago and had a wonderful time.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel. A little tired in places. Some areas there was a strong smell of cigarette smoke. First impressions weren’t great, the man on reception seemed very uninterested and slightly grumpy. We were on a high and quite excited as it was a family wedding, it’s a shame this feeling was replicated by our first welcome. Other staff seemed friendly. Bathroom water pressure good. Bathroom products quite old and tired. Air con in room was great.
2021년 8월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
Charged for a cancels booking
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Shaun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for the races
For the price it was great value for money. Breakfast was all you could ask for, the swimming and gym facilities were perfect and the location was great for the racecourse. We would certainly stay again
2021년 8월에 2박 숙박함

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2 night stay
Booked 2 nights to attend a wedding nearby. Room was huge with a smartly decorated bathroom. Had dinner on the 1st night in the hotel restaurant. My husband is coeliac, and had plenty of choice. At breakfast he was offered hot and cold options. The hotel is well located and easy to find. Staff were all friendly and helpful. We would stay here again if visiting the area.
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very good hotel, friendly staff and very good sized rooms. Buffet breakfast was very tasty
2021년 8월에 2박 숙박함

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great, would def go back!
Lovely stay, some furniture a little dated but perfectly clean and comfortable. Lacking in staff at some times, particularly breakfast service but we are in a pandemic so I know lots of staff isolating, it’s true of every hospitality business I visit at the moment! Staff were friendly and helpful.
2021년 8월에 3박 숙박함