외관

더 양키, 트레이드마크 컬렉션 바이 윈덤 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1010개 이용 후기 중 650개" "
평점 8 - 좋아요. 1010개 이용 후기 중 257개" "
평점 6 - 괜찮아요. 1010개 이용 후기 중 67개" "
평점 4 - 별로예요. 1010개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 1010개 이용 후기 중 14개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Sooyoung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 1박 숙박함
답변 제공: Emily, Sales and Marketing 님, 2020년 9월 3일
Hi Sooyoung, Thank you for your rating. We hope you'll visit us again soon!

10/10 - 훌륭해요

Laurie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Family owned attention to detail
2024년 3월에 1박 숙박함
답변 제공: Michelle, Front desk 님, 2024년 3월 25일
Thank you so much! We appreciate your positive feedback. Have a wonderful day!

8/10 - 좋아요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 25일
Good afternoon, Thank you for taking the time to answer our survey. I am happy to see that you had a nice experience with us. Thank you for choosing The Yankee for your stay. Have a nice day!! Theresa Front Desk

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. Exceptionally clean and well-run. Very nice staff.
2024년 3월에 1박 숙박함
답변 제공: Michelle, Front desk 님, 2024년 3월 25일
Thank you! We appreciate your positive feedback. Have a wonderful day!

10/10 - 훌륭해요

Liz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe and clean
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 16일
Good afternoon, Liz It is nice to see that you had a nice stay with us. Thank you for your positive review and for booking with us. Have a nice weekend!! Theresa Front Desk

10/10 - 훌륭해요

yadira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very safe place to be and easy parking. Very convenient to drive into different towns.
2024년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 3월 11일
Good morning!! We appreciate your positive feedback and are happy to see that you had an enjoyable stay. Thanks for choosing The Yankee for your stay, here in The Berkshires. Have a nice day!! Theresa, Front Desk

10/10 - 훌륭해요

Eduardo

Nice place, clean and great service
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 3일
Good evening, EduardoThank you for taking the time to answer our survey. I am happy to see that you enjoyed your stay.Thanks for choosing The Yankee for your stay.Have a wonderful weekend!!TheresaFront Desk

2/10 - 너무 별로예요

Katey

2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 22일
Good afternoon, Katey Thank you for answering our survey. I am sorry that we fell short. If we should get the pleasure of hosting you again, please reach out to the front desk and we will do everything we can to resolve any issues. I hope you are having a nice day. Theresa Front Desk

10/10 - 훌륭해요

Andressa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I recommend excellent treatment and service out of 10
2024년 2월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 3월 2일
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 - 훌륭해요

Maura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needed one room for night because needed to be in the area and the beds/room were clean. The hotel hasn't been renovated but is clean. Maybe they could add some white paint to brighten up the lobby.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 2일
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

8/10 - 좋아요

Derek

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Towels and bath robes are like sand paper. Room temperature was difficult to regulate.
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 27일
Good evening, Derek Thank you for taking the time to answer our survey. Your comments do not go unnoticed and I apologize for the lack of comfort you experienced. If we should get the pleasure of serving you again, please reach out to the front desk for any issues or concerns and we will do everything we can to resolve them. Thank you for choosing The Yankee for your stay. I hope you are having a nice evening!! Theresa Front Desk

10/10 - 훌륭해요

Holly 님, Bluffton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve stayed there a few times. Staff very helpful!
2023년 11월에 3박 숙박함
답변 제공: Michelle, Front desk 님, 2024년 2월 24일
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 - 훌륭해요

Merideth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved staying here for two nights on a weekend getaway. Room was cozy, spacious and very clean. Bed comfy, shower and tub good. Breakfast abundant and tasty. I appreciated that the fridge in the room has a freezer compartment. Very affordable, friendly staff. The only thing I would have changed is I would have stayed in the main building to be near the pool. This place has multiple buildings so if you are not in the main buildings so had to walk to the main building. Not a big deal. Could hear traffic from the street and the room heater is loud at times but neither troublesome. Couldn't hear neighbors and the weekend was a busy one. Would definitely stay again for another visit to the Berkshires!
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 19일
Good afternoon,Thank you so much for taking our survey and for your positive detailed feedback. We appreciate you taking the time to do this. We appreciate you choosing The Yankee for your stay and hope to see you again.Have a wonderful weekend!!TheresaFront Desk

10/10 - 훌륭해요

Jillian

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, safe property! Good value
2024년 2월에 3박 숙박함
답변 제공: Michelle, Front desk 님, 2024년 2월 18일
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Totally embodies the Berkshires and rooms are large and well appointed. Breakfast was exceptional with a vast assortment of hot and cold items. Staff were welcoming and helpful from front desk to bar area.
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 18일
Good evening, Thank you so much for taking our survey and for the positive feedback. We appreciate your business and are happy you enjoyed your stay. Front Desk

10/10 - 훌륭해요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, not overdone
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 15일
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Have a wonderful day!Front Desk

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 2월 11일
Good evening, TinaThank you for taking our survey and leaving such a positive review. We appreciate your business and hope you will visit us again. Have a wonderful weekend! Theresa Front Desk

6/10 - 괜찮아요

Andressa

연인과의 여행, 출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
My husband stays at they hotel every week for work and for the first time this week, the front desk girls decided it be ok to hind him her number. Clearly some people are not there to work but to flirt with customers. Other then that the hotel is good
2024년 2월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 2월 9일
Good Afternoon Andressa I am sorry about that we will make sure we turn that over to management and we hope you have a nice day

8/10 - 좋아요

patrick francis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was nice would go again and have
2024년 2월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 2월 8일
Good afternoon, Thank you so much for taking our survey and for the positive feedback. We appreciate your business and are happy you enjoyed your stay. Front Desk

10/10 - 훌륭해요

Anne E.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Michelle, Front desk 님, 2024년 2월 6일
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 - 훌륭해요

Kathy

2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 22일
Good afternoon, KathyThank you so much for taking the time out of your day to answer our survey. It is nice to see that you had a nice experience with us. We appreciate your business and hope to see you again. Have a nice day and a wonderful upcoming weekend. Theresa Front Desk

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything!
2024년 1월에 1박 숙박함
답변 제공: Kadijah 님, 2024년 1월 28일
Good Morning Barbara Thank you for taking the time to fill out our survey and we are so glad that you enjoyed your stay hopefully we see you again in the future have a nice day.

10/10 - 훌륭해요

patrick francis

2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 3월 21일
Good morning, PatrickThank you for giving us a positive review. I'm glad to see that you had a nice experience with us. We appreciate your business. Have a nice day and a wonderful upcoming weekend. Theresa Front Desk

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. They were extremely helpful.
2024년 1월에 1박 숙박함
답변 제공: Michelle, Front desk. 님, 2024년 1월 26일
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 - 훌륭해요

Bernadette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Michelle, Front desk 님, 2024년 1월 21일
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay. Have a wonderful day!

10/10 - 훌륭해요

William

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Michelle, Front desk 님, 2024년 1월 21일
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at the Yankee. Have a wonderful day!

10/10 - 훌륭해요

Yarieli

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 21일
Good evening, Thank you so much for your positive review and thank you for choosing The Yankee for your stay. We hope to see you soon. Have a wonderful weekend!! Theresa Front Desk

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Front Desk 님, 2024년 1월 18일
Good morning, Carol Thank you so much for your wonderful review. I am happy to see that you had a nice experience with us. Thanks for staying with us. I hope you have a nice day and a wonderful upcoming weekend. Theresa Front Desk

10/10 - 훌륭해요

Gonzalez

2024년 1월에 1박 숙박함
답변 제공: Michelle, Front desk 님, 2024년 1월 15일
Thank you! We appreciate your positive feedback. Have a wonderful day!

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
답변 제공: Front Desk Kadijah 님, 2024년 1월 14일
Good Morning Matthew we are so happy that you had a great stay we are looking forward to you staying with us again in the future.

10/10 - 훌륭해요

Lindsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very cozy place to stay and clean
2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 8일
Good morning,Thank you for leaving us a wonderful review. We appreciate your business and hope to see you again, when you are in the area. Happy New Year!! TheresaFront Desk

10/10 - 훌륭해요

Seth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 9일
Good morning, Seth Thank you so much for leaving us a wonderful review. I hope you will stay with us again, if you should find yourself in the area. Happy New Year!! TheresaFront Desk

10/10 - 훌륭해요

Serg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 8일
Good afternoon, SergThank you for taking the time to leave us a great review. We are happy to see that you had a nice experience with us. Happy New Year!! Theresa Front Desk

10/10 - 훌륭해요

Nyan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staffs and clean room. Breakfast has many choices too.
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 9일
Good morning, NyanWe appreciate you taking the time to answer our survey, feedback and kind words. We are happy to see that you had a nice stay with us. Please come see us again, when you are in the area. Happy New Year!! Theresa Front Desk

10/10 - 훌륭해요

Sabrina

2023년 12월에 2박 숙박함
답변 제공: Michelle, Front desk 님, 2024년 1월 8일
Thank you! We appreciate your positive feedback. Have a wonderful day!

10/10 - 훌륭해요

Sebastian

2023년 12월에 2박 숙박함
답변 제공: Michelle, Front desk 님, 2024년 1월 21일
Thank you! We appreciate your positive feedback and we are glad you enjoyed your stay at The Yankee. Have a wonderful day!

6/10 - 괜찮아요

Victor

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Michelle, Front desk 님, 2023년 12월 30일
Thank you! We appreciate your positive feedback. Have a wonderful day!

10/10 - 훌륭해요

Cecilia

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 16일
Good afternoon, Cecilia Thank you so much for taking the time to answer our survey. I am happy to see that you had a nice experience with us. Thank you for choosing The Yankee for your stay. I hope you have a wonderful day!! Theresa Front Desk

8/10 - 좋아요

Susan

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 1월 15일
Good morning, Thank you for leaving us a wonderful review. We appreciate your business and hope to see you again, when you are in the area. Happy New Year!! Theresa Front Desk

10/10 - 훌륭해요

Carol

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 25일
Hi Carol, Thank you for taking time to answer our survey. I am happy to see that you had a nice experience with us.We appreciate your business and hope to see you again, if you are in the area.Have a wonderful day!!Theresa

8/10 - 좋아요

Renee

가족 여행
좋아요: 청결 상태
A good value for the price - simple
According to Hotels.com we were able to check in any time. However, upon arrival we just narrowly made the window for check in and needed to wait for the overnight manager to arrive to the front desk. He seemed less than thrilled but things turned around after completing check in. The hotel is clean but in need of more refreshing and updates. It looks like this is in the works. The pillow cases were terrible, like a child's waterproof mattress protector, so every time you move they crinkled like wrapping paper. The rest of the accomodations were totally acceptable. The vintage reproduction vacation posters in each room were a nice touch and we loved the old photography that was throughout the halls of the hotel. It gave a nice warm feel. Breakfast was fair. Nothing fancy but acceptable. We would stay again in the future while visiting family. It's a good location close to shopping and a mid point to the touristy places. A good value for the price.
2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 2일
Good morning, ReneeThank you for taking time out of your day to answer our survey. Your feedback does not go unnoticed and I am sorry for any inconveniences and for your check-in experience. I was happy to hear that it ended well. I will forward these issues to the appropriate managers.I am happy that we were able to give you a complimentary upgrade from our motel style building to the main building so we could accommodate your request to be closer to another guest. I am also happy to hear that you were, for the most part, happy with these accommodations. Thank you for choosing The Yankee for your stay and I hope we do have the pleasure of serving you again.Happy New Year!!

8/10 - 좋아요

Ana Maria

가족 여행
It is a nice area, bed clean; however the carpet smelled to urine all the time. They tried to mask it with sprays but it only lasted for a little while. The pool was good,
2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 12월 20일
Good morning, Ana Maria Thank you for taking the time to answer our survey and for your feedback. Our guest's comments do not go unnoticed and I am sorry that you had to deal with a bad odor in your room. We want all of our guests to be happy with their stay and we encourage them to reach out to the front desk for any issues and we will do our best to resolve them. Thanks for choosing The Yankee for your stay and if we should get the pleasure to serve you again, please reach out to the front desk with any of your concerns.I hope you have a wonderful day!!TheresaFront Desk

10/10 - 훌륭해요

Renee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 20일
Good morning, Renee Thank you so much for your positive feedback. I am happy to see that you had a nice experience with us. Thank you for choosing The Yankee for your stay. TheresaHave a nice day!

10/10 - 훌륭해요

Dionelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second time at the Berkshires… first was Summer time with my whole family. We had an expensive resort/hotel complete with kitchen and living room but did not include breakfast. This this time, I chose this Yankee Wyndham to experience the Holidays. I like that the hotel is close to everything like restaurants, museums, activities and stores. The free breakfast was adequate for the two mornings that I stayed there with my husband. The reception staff were friendly and nice. Easy check in and out.
2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 12월 25일
Good afternoon,Thank you so much for taking the time to leave us such a wonderful review and feedback. This is what we strive for and I am so happy that you had a nice experience with us. Thank you for your business. Have a wonderful day!!TheresaFront Desk

10/10 - 훌륭해요

Rebecca

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 19일
Good morning, Thank you for taking the time to answer our survey. We are happy to see that you enjoyed your stay. Thank you for staying with us. Have a wonderful day!! Theresa Front Desk

10/10 - 훌륭해요

Jody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 12월 19일
Good morning, Thank you for your positive feedback. We appreciate you choosing The Yankee for your stay. Have a great day! Theresa Front Desk

8/10 - 좋아요

Alexander

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean room, friendly reception.
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 19일
Good morning, AlexanderThank you for your positive feedback and kind words. We appreciate you choosing The Yankee for your stay. Have a nice day!! Theresa Front Desk

8/10 - 좋아요

Sandra

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 14일
Good morning,Thank you for taking the time to leave us a positive review. We appreciate your business and hope you have a wonderful day!! TheresaFront Desk

10/10 - 훌륭해요

Chris

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: Michelle, Front desk 님, 2023년 12월 11일
Thank you! We appreciate your positive feedback. Have a wonderful day!

8/10 - 좋아요

Matt 님, Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Michelle, Front desk 님, 2023년 12월 12일
Thank you! We appreciate your positive feedback. Have a wonderful day!