야외 수영장, 수영장 파라솔

하이신스 호텔 여행 후기

5 out of 5
하이신스 호텔
Manorama Road, Thampanoor, Thiruvananthapuram, Kerala

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 187개 이용 후기 중 101개" "
평점 8 - 좋아요. 187개 이용 후기 중 55개" "
평점 6 - 괜찮아요. 187개 이용 후기 중 19개" "
평점 4 - 별로예요. 187개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 187개 이용 후기 중 10개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
매우 만족했습니다.
2020년 1월에 26박 숙박함
답변 제공: S K Sinha 님, 2020년 3월 21일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 - 훌륭해요

Minjae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 7박 숙박함
답변 제공: S K Sinha 님, 2019년 9월 26일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

6/10 - 괜찮아요

Paramjot

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
2024년 2월에 7박 숙박함
답변 제공: Arun Karthik - Front Office Manager 님, 2024년 4월 10일
Dear Guest,I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologies for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel brand as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum.Warm Regards,Arun KarthikFront Office Manager

10/10 - 훌륭해요

Rahul

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Bramanandaswamy

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Pat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Arun Karthik - Front Office Manager 님, 2023년 10월 22일
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on Expedia.comAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,Arun KarthikFront Office Manager

10/10 - 훌륭해요

Pat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superb
So happy staying there. Superb staff, very comfortable rooms, enjoyed a lot!
2023년 9월에 3박 숙박함
답변 제공: Arun Karthik - Front Office Manager 님, 2023년 10월 22일
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on Expedia.comAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,Arun KarthikFront Office Manager

10/10 - 훌륭해요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was personally welcomed by Mr. Rajneesh Bhatt and Ms. Winona Gopal Das who offered their assistance. I am impressed by their cordiality and professionalism.
2023년 7월에 2박 숙박함
답변 제공: Arun Karthik - Front Office Manager 님, 2023년 7월 24일
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on Expedia.com.At Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,Arun Karthik

10/10 - 훌륭해요

Sherian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Arun Karthik 님, 2023년 7월 10일
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on Expedia.com.At Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,Arun KarthikFront Office Manager

10/10 - 훌륭해요

Thomas

2023년 3월에 1박 숙박함
답변 제공: Arun Karthik - Front Office Manager 님, 2023년 4월 2일
ear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on ExpediaAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service/hygiene/cleanliness was excellent. Room condition could be improved. Had issues with TV in the room (with the set-up box) frequently. Other than this, every other aspect was great, especially the sumptuous breakfast! All in all, would say, very happy with stay.
2023년 2월에 6박 숙박함
답변 제공: General Manager 님, 2023년 3월 6일
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on ExpediaAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,S K SinhaGeneral Manager

10/10 - 훌륭해요

Ramya 님, orlando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property and friendly staff
2023년 2월에 1박 숙박함
답변 제공: General Manager 님, 2023년 3월 6일
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on ExpediaAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,S K SinhaGeneral Manager

10/10 - 훌륭해요

Shone

답변 제공: General Manager 님, 2023년 3월 6일
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on ExpediaAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,S K SinhaGeneral Manager

8/10 - 좋아요

ARUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
2023년 1월에 1박 숙박함
답변 제공: General Manager 님, 2023년 3월 6일
Dear Guest,Greetings from Hycinth Hotels, Trivandrum !!!Thank you for taking a moment to review us on ExpediaAt Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.We look forward to welcoming you soon again.Warm Regards,S K SinhaGeneral Manager

6/10 - 괜찮아요

Madan

2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Vijay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: S K Sinha 님, 2021년 10월 25일
Dear Mr. Vijay, Greetings from Hycinth Hotels, Trivandrum !!! Thank you for taking a moment to review us. At Hycinth, we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. We look forward to welcoming you soon again. Warm Regards, S K Sinha General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 1박 숙박함
답변 제공: Sharath 님, 2021년 7월 21일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, Team – Hycinth Hotels

6/10 - 괜찮아요

Chellappan

가족 여행
좋아요: 청결 상태
The WiFi did not work and the food at the hotel was subpar. Room was clean and comfortable.
2020년 3월에 5박 숙박함
답변 제공: S K Sinha 님, 2020년 3월 21일
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologize for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

8/10 - 좋아요

JJ 님, Andover, US

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Friendly hotel staff and choice of food at restaurant.I succumbed to their billboard size spa service ads plastered on elevators. I decided to get mani pedicure. The attendant didn’t have implements or more than 3 nail polishes- mani pedi was a joke. I complained to the hotel manager but no follow up, very disappointed.
2020년 2월에 4박 숙박함
답변 제공: S K Sinha 님, 2020년 3월 21일
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologize for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: S K Sinha 님, 2020년 2월 22일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is good. Staff are all very attentive. My bedroom suite for very big and very clean. Excellent range of toiletries. My only negative feedback is that there was bad faulty smell emitting from the wash basin area whenever i turn on the tap and use the sink. Please rectify this. Not pleasant to be washing your face with bad smell coming out from the sink.
2020년 1월에 1박 숙박함
답변 제공: S K Sinha 님, 2020년 2월 4일
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologize for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

2019년 12월에 1박 숙박함
답변 제공: S K Sinha 님, 2020년 1월 19일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 4박 숙박함
답변 제공: S K Sinha 님, 2020년 1월 19일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Not happy with customer service when we reached out for change in reseervation
2019년 10월에 1박 숙박함
답변 제공: S K Sinha 님, 2019년 11월 27일
Dear Concern, Please be informed that if you would have directly booked with us we would have helped you with any sort of amendment, but as you have booked via third party, we will not be able to do any amendment, as it will be a kind of breach of contract.

10/10 - 훌륭해요

NEERAJ

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for the money
2019년 10월에 1박 숙박함
답변 제공: S K Sinha 님, 2019년 11월 8일
Dear Mr. Neeraj, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 - 훌륭해요

Anup 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property, great staff, well located for the price point
2019년 10월에 2박 숙박함
답변 제공: S K Sinha 님, 2019년 11월 8일
Dear Mr. Anup Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
e best!
Regularly stay here, it is superb, rooms, food and exceptional staff. Five stars are not enough! Highly recommend
2019년 10월에 2박 숙박함
답변 제공: S K Sinha 님, 2019년 10월 25일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함
답변 제공: S K Sinha 님, 2019년 10월 25일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The internet didn't work for most of the trip - for business travellers like me - an internet connection is essential....
2019년 10월에 4박 숙박함
답변 제공: S K Sinha 님, 2019년 10월 25일
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologize for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Service
Fantastic stay , excellent food , great location , excellent service , highly recommend snd will recommend to friends coming from Australia on regular visit to kerala,
2019년 9월에 2박 숙박함
답변 제공: S K Sinha 님, 2019년 10월 25일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 - 훌륭해요

AJIT

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5* star hotel
This is my second stay at Hysinth. Overall no complaints about the hotel. Excellent facilities, staff very helpful and good breakfast. Definitely recommend this hotel to anyone visiting Trivandrum.
2019년 9월에 7박 숙박함
답변 제공: S K Sinha 님, 2019년 9월 26일
Dear Mr. Ajit, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding customer service WiFi excellent breakfast was very tasty rooms very clean good central location
2019년 9월에 1박 숙박함
답변 제공: S K Sinha 님, 2019년 9월 26일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
タクシー運転手の対応が非常に良かったので安心した。
2019년 9월에 2박 숙박함
답변 제공: S K Sinha 님, 2019년 9월 26일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

8/10 - 좋아요

Subhash

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 5박 숙박함
답변 제공: S K Sinha 님, 2019년 8월 12일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 2박 숙박함
답변 제공: S K Sinha 님, 2019년 7월 19일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

2/10 - 너무 별로예요

TV 님, Florida

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is not a five star hotel the night manager was polite but the rooms are dusty and dirty will never stay there again
2019년 4월에 1박 숙박함
답변 제공: S K Sinha 님, 2019년 7월 22일
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologize for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

2/10 - 너무 별로예요

TV 님, Florida

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The worst i had lot of issues although i Booked for two days i left the first day in hours it was dirty and moldy i called expedia to cancel for the second day and the management gave me a hard time .I have stayed in this property when they were new it was excellent can't imagine its rated 5 star by no means its a five star property
2016년 8월에 1박 숙박함
답변 제공: S K Sinha 님, 2019년 7월 22일
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologize for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

10/10 - 훌륭해요

DT 님, UK

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property, well located in town. The property was very nice and clean. Rooms were well appointed with all amenities. Good shower with high pressure. Friendly and helpful staff. Good food in the restaurant. Good breakfast selection. Uber easily available for trips around town.
2019년 7월에 1박 숙박함
답변 제공: S K Sinha 님, 2019년 7월 19일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

8/10 - 좋아요

Usha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 4박 숙박함
답변 제공: S K Sinha 님, 2019년 7월 19일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

2019년 7월에 2박 숙박함
답변 제공: S K Sinha 님, 2019년 7월 18일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 6월에 3박 숙박함
답변 제공: S K Sinha 님, 2019년 7월 12일
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologise for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. Kindly let us know where we have fallen short so that we can prevent similar situation from re-occurring again in the future to you and to anyone. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

6/10 - 괜찮아요

Sudesh

좋아요: 직원 및 서비스
2019년 6월에 1박 숙박함
답변 제공: S K Sinha 님, 2019년 7월 1일
Dear Guest, I would like to thank you for sharing your feedback. Please allow me, first and foremost, to profoundly apologise for our shortcomings in delivering the level of service our esteemed guests are rightfully expecting from us. Clearly, we have failed to deliver the standard of service Hycinth is renowned for and we regret to hear your disappointment with the quality of our service. I have raised each of the points with my concerned teams to ensure corrective action is taken in areas where we faltered in service and prevent similar situation from re-occurring again in the future. Once again, thank you for bringing this matter to our attention. Please be rest assured that we have taken your feedback with our utmost importance and that we are committed to improving the quality of our services. We hope that your last experience will not make your overall perception about the hotel as a whole and we look forward to the opportunity to be of service to you again in the future. It will be my personal privilege to make your next visit's arrangement and welcome you back to Hycinth Hotels, Trivandrum. Warm Regards, S. K. Sinha Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful to be in Hycinth, Trivandrum
It was an amazing stay
2019년 6월에 1박 숙박함
답변 제공: S K Sinha 님, 2019년 6월 25일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasent stay and staff hospitality, enjoyable food selection on buffet menu.. Would recommend to anyone..
2019년 6월에 2박 숙박함
답변 제공: S K Sinha 님, 2019년 6월 25일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again.

10/10 - 훌륭해요

Pat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable smart hotel, recommended
Stayed here several times now, really like it. Marred a bit this time with my pre paid-room not being ready...... Jade cafe staff excellent, guest liaison lady did her very best, lovely bell boys, kind, helpful. Overall as good as always. I have tried other hotels in the past, but will continue to stay at the Hycinth. It was only one blip! Still highly recommended.
2019년 5월에 5박 숙박함
답변 제공: Sharath S Nair 님, 2019년 6월 5일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It is a very nice hotel. The rate is affordable.
2019년 4월에 1박 숙박함
답변 제공: S K Sinha 님, 2019년 6월 25일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you. We will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: S K Sinha 님, 2019년 5월 8일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us on Expedia At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services.I am proud that my staff has been attentive to guest needs and has taken good care of you. Will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함
답변 제공: S K Sinha 님, 2019년 5월 6일
Dear Guest, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us . At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. I am proud that my staff has been attentive to guest needs and has taken good care of you, Will definitely share your kind words of appreciation to them. We look forward to welcoming you soon again. Warm Regards, S K Sinha Hotel Manager

8/10 - 좋아요

SATISH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Excellent with all the best facilities, but one minus point they don't have subscribed pay TV channels that is not good to hear from the 🌟 rated hotel, very disappointed.
2019년 5월에 2박 숙박함
답변 제공: S K Sinha 님, 2019년 5월 6일
Dear Mr. Satish, Greetings from Hycinth Hotels,Trivandrum !!! Thank you for taking a moment to review us. At Hycinth we continuously strive to provide the very best of product and services to our guests and we are happy to note that you had a pleasant experience and thanks very much for appreciating our services. Regarding the TV channels , due to trial regulations we have certain issues in knowing the guest requirements for TV channels. Before your next visit we assure you that the issue will be fixed and rectified. Warm Regards, S K Singha Hotel Manager

2/10 - 너무 별로예요

Ganesh

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad exp
Got a very pathetic room and i was in a hurry so didnt get time to complaint.AC which was not cooling and totally a bad experience
2019년 4월에 1박 숙박함
답변 제공: Sharath 님, 2019년 4월 23일
Dear Sir, On the Outset, we are extremely sorry for the inconvenience caused. We will see to it that the same is informed to the management and specific action will be taken.