로비

페어필드 인 & 스위트 발도스타 여행 후기

2.5 out of 5
페어필드 인 & 스위트 발도스타
2010 W Hill Ave, Valdosta, GA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 985개 이용 후기 중 595개" "
평점 8 - 좋아요. 985개 이용 후기 중 271개" "
평점 6 - 괜찮아요. 985개 이용 후기 중 63개" "
평점 4 - 별로예요. 985개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 985개 이용 후기 중 25개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Natoshia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was great.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Saundra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed there before, would not have come back if it wasn't good.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rudy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great!
2024년 3월에 2박 숙박함

4/10 - 별로예요

Ken

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
As a frequent traveler, I value cleanliness and maintenance in accommodations. However, my recent stay left much to be desired. The issues were glaring and unfortunately overshadowed any positive aspects of the stay. Upon entering the room, it was immediately evident that cleanliness was not a priority. The carpets were noticeably dirty, with stains and grime scattered throughout. Walking barefoot was out of the question. The shower curtain was in dire need of replacement, showing signs of mold and mildew buildup. It was a discomforting sight that detracted from any sense of relaxation or cleanliness. To exacerbate matters, the presence of mold on the ceiling was unmistakable. This not only posed health concerns but also indicated a lack of regular maintenance and attention to detail. Mold is not something guests should encounter during their stay, and its presence speaks volumes about the upkeep standards of the hotel. While the location may be convenient and the staff courteous, these positives are overshadowed by the neglect evident in the room's condition. It's disappointing to see such potential marred by a lack of basic cleanliness and upkeep. In conclusion, I cannot recommend until significant improvements are made in maintaining cleanliness and addressing maintenance issues. Guests deserve a comfortable and hygienic environment during their stay, which unfortunately was not.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Maureen

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at the front desk was upbeat and friendly. Very efficient. Our room was clean and spacious. The breakfast was delicious with lots of selections.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Elizabeth

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
New person at counter took 30 mnts to get ck in
2024년 3월에 1박 숙박함
답변 제공: Margaret 님, 2024년 3월 16일
Hi Elizabeth,I know your time is valuable, thank you for doing the guest experience survey. We appreciate your comments and will work on improving our check in time. Indeed, the person at the desk is new and I apologize for the length of he took to do the check in process. We will communicate this to him so he can improve. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Charles

2024년 2월에 1박 숙박함

8/10 - 좋아요

Carol

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
This is a good hotel. The only drawback is that it’s showing its age so our room was a bit dingy. I’m sure they’ve been been cleaned well, but look dirty because of the permanent marks and stains that come with age. The air conditioner was loud so we ended up turning it off which was fine since we were there in February.
2024년 2월에 1박 숙박함
답변 제공: Margaret 님, 2024년 2월 24일
Hi Carol,Thanks for doing our Guest Satisfaction Survey, we appreciate your honest feedback.Your number one priority is to provide excellent service and a clean environment for our guests. I am glad that we were able to do so for you.Your reference upkeep of the hotel, we are on a Marriott schedule for renovations at that time we will have those issues done.

10/10 - 훌륭해요

Bill

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good ptoperty
2024년 2월에 1박 숙박함
답변 제공: Margaret 님, 2024년 3월 8일
Hi Bill,Thank you for your kind comment.

6/10 - 괜찮아요

Shannon

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
No need
2024년 2월에 1박 숙박함

8/10 - 좋아요

Van

2024년 2월에 1박 숙박함

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Outside was a little dirty pool and grounds. Inside needs a complete remodel but until that happens you must keep things cleaner. Inside the room was fine, bed was good. Breakfast could be better, no cooked oatmeal, sausage looked weird, and no black tea. All workers were very nice and helpful. I think that I would stay there again if I need to stay in Valdosta.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Gerald

2024년 2월에 1박 숙박함

8/10 - 좋아요

Suzanne 님, Pompano Beach

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jason

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Patrick

별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Jason

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jerold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got served complimentary craft beer and wine
2024년 1월에 1박 숙박함

8/10 - 좋아요

Marco

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Helen Lynn 님, Chattanooga

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The hodd tee el was excellent and the staff was great!
2024년 1월에 1박 숙박함
답변 제공: Margaret 님, 2024년 1월 24일
Hi Helen,Thank you for doing the guest satisfaction survey about your stay. We appreciate your feedback and I'm very glad that we were able to make your stay a great one.

10/10 - 훌륭해요

Cory

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Margaret 님, 2024년 1월 25일
Hi Cory,Thank you for choosing to stay with us. I'm glad to hear that we were able to make you stay a pleasant one. Hope you choose to stay with us again if you travel through our area.

10/10 - 훌륭해요

Ekai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

richard

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Bryan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotels.com is a waste DO NOT use them.
Your gift card process is terrible. Cannot utilize discounts. I suspect that is so your company can profit on those opportunities. I am on a mission to make consumers aware to end your business. It only benefits your business. Waste of a middleman. The hotel was dirty in our room. I’m sending them the pics because you have no value to customers. Your value is only for yourselves.
2024년 1월에 1박 숙박함

8/10 - 좋아요

andrew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
답변 제공: Margaret 님, 2024년 2월 9일
Hi Andrew,I know your time is valuable so thank you for doing the Guest Experience Survey. Our number one priority is to provide excellent service and I am glad that we were able to provide that for you.I hope if your travel through our area again you will choose to stay with us.Thank you.

8/10 - 좋아요

Jeffry

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Tiffany 님, Okeechobee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Russell

가족 여행
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tyler

2023년 10월에 1박 숙박함

8/10 - 좋아요

guillermo

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk clerk was very helpful and welcoming upon checking in. However, the next day at breakfast the woman who cleans up breakfast was very pushy and kept telling me I only had 7 minutes, 5 minutes, then 3 minutes to grab what I wanted for breakfast because it was over at 9am. While the breakfast setup was very nice and varied, the personal countdown was unnecessary and unwelcoming. I felt like she just wanted everyone to leave. She even gave another gentleman trouble for trying to get some milk for his coffee at 8:59, telling him he couldn’t have anything else because breakfast was over. She made my breakfast very unpleasant and ruined my appetite.
2023년 11월에 1박 숙박함
답변 제공: Margaret 님, 2023년 12월 23일
Hi Russell,Thanks for your survey, I appreciate your honest feedback. I will extend your kind remarks to our Front Desk Agent. I apologize for our breakfast attendant and will also speak to her so she can do things better. We do not tolerate this kind of behavior and I am sorry that you were subjected to such attitude.Hope you choose to stay with us again if you travel through our area.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet, safe, enjoyed complementary hot chocolate and breakfast.
2023년 11월에 1박 숙박함
답변 제공: Margaret 님, 2023년 11월 28일
Hi Michelle,Thanks for the kind comments much appreciated. Our number one priority is to provide a clean, comfortable and welcoming atmosphere for our guests, and I am glad that we were able so.I hope that if your travel through our area again you will choose to stay with us again.Hape a great day.

2/10 - 너무 별로예요

Melanie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mold smell was so bad I woke with a sore throat. I was told they could not move me because they were booked up but when I booked a different hotel I saw they had vacancies.
2023년 11월에 4박 숙박함
답변 제공: Margaret 님, 2023년 11월 28일
Hi Melanie,I sincerely apologize for the mold and not able to transfer you to another room and you waking up with a sore throat.Our number one priority is to provide a clean comfortable environment for our guest I am sorry that we were not able to do so for you.My hope is that if you trave to our area again that you will give us the opportunity to provide the service try to achieve.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet with friendly staff.
2023년 11월에 1박 숙박함
답변 제공: Margaret 님, 2023년 11월 25일
Hi William,Thanks for your kind comment I appreciate it. One number one priority is to provide a comfortable environment for our guest, and I am happy that were able to do this for you.Hope if you travel through our area again you will choose to stay with us.

10/10 - 훌륭해요

Renata

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Anita

2023년 11월에 1박 숙박함
답변 제공: Margaret 님, 2023년 11월 13일
Hi Anita,Thank you for your feedback we appreciate it. Our number one priority is to provide a welcoming and clean environment for our guest, and I am happy that we were able to do so for you.Have a great day.

8/10 - 좋아요

nilesh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is nice. Location is off interstate but its noisy
2023년 11월에 1박 숙박함
답변 제공: Maragret 님, 2023년 11월 11일
HI Nilesh,We appreciate you feedback and thanks for the kind comments about our staff. Thanks for staying with us and hope if you travel through our area again you will do the same.

8/10 - 좋아요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very good 👍
2023년 11월에 2박 숙박함
답변 제공: Margaret 님, 2023년 11월 11일
Hi William,Thanks for your feedback, we appreciate your kind comment. We are happy that you had a great stay with us.Hope to see you again if and when you travel through our area.Have a great day.MargaretAsst. General Manage

10/10 - 훌륭해요

Kathryn 님, mukwonago

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms and comfortable beds. Staff was very welcoming and helpful. Good breakfast and it was nice to see so many dogs with their owners!!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Victor 님, Atlanta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only one issue. Hotel is too large to have only one waffle machine. The line wait was a issue.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Art

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well lit parking. Otherwise not sure I would have felt safe.
2023년 10월에 1박 숙박함
답변 제공: Margaret 님, 2023년 10월 25일
I know your time is valuable but thanks for your feedback. appreciate your comments. Glad to know that you felt safe at our property. Thank you and do have a wonderful day.

8/10 - 좋아요

Danny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Margarita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location and service!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Margaret 님, 2023년 10월 16일
Thanks, we appreciate your honest feedback, and we are very happy that you had a wonderful stay.

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It works
They were the only available, there was a festival nearby.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Roman

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast could be a lots better
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

heather

2023년 10월에 1박 숙박함

4/10 - 별로예요

Dan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointing
This is the 2nd Marriott I’ve stayed in over the last few months and I’m very disappointed. Absolutely filthy from the filled trash cans to dirty carpets, noisy bumpy elevators. This is the first bad review I’ve ever wrote but I had to say something. I’m not sure why on a Saturday night there’s only one young girl working? The place was packed and people were complaining about their a/c not working and she said she would call maintenance but also said maintenance wasn’t there. Not sure what’s up with Marriott I guess just very poor management.
2023년 9월에 1박 숙박함
답변 제공: Margaret 님, 2023년 10월 2일
Hi Dan,I recognize that your time is valuable and appreciate you taking the time to provide us with your feedback.Maintaining a clean atmosphere throughout the hotel is important to us and I apologize that we did not fulfill that expectation during your stay. The filled trash cans, dirty carpets, noisy bumpy elevators are below our standards. I have shared your experience with our maintenance and public area teams to ensure this was an isolated case.My hope is that the next time you are in the area, you will give us another opportunity to provide the guest experience we strive to deliver.