리셉션

오요 호텔 레이크 파크/발도스타 I-75 여행 후기

2 out of 5

이용 후기

6.6
평점 10 - 훌륭해요. 479개 이용 후기 중 87개" "
평점 8 - 좋아요. 479개 이용 후기 중 145개" "
평점 6 - 괜찮아요. 479개 이용 후기 중 105개" "
평점 4 - 별로예요. 479개 이용 후기 중 77개" "
평점 2 - 너무 별로예요. 479개 이용 후기 중 65개" "

6.8/10

청결 상태

7.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

2.8/10

친환경

이용 후기

4/10 - 별로예요

Marie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When we got there around 10pm and got our key, the room was still obviously being used by someone, the tv was on and it was a mess. The front desk lady was very helpful and sweet about getting us a new room though. But, there were dead roaches and spiders in our room and it felt kinda gross. You get what you pay for i guess
2022년 3월에 1박 숙박함
답변 제공: Jane 님, 2022년 4월 7일
Sorry for the hassle you faced, Marie! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

2/10 - 너무 별로예요

Julianne

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I hour past our arrival time we were stuck in traffic on the freeway. We received a blocked call and a representative told us our room was cancelled tonight due to unforeseen circumstances. Traveling with a young family on 2 nd day of the road trip was devastating. We pulled up at the location according to GPS and the hotel was roped off and sitting in a construction state.
2022년 3월에 1박 숙박함
답변 제공: Cheshta 님, 2022년 3월 23일
Apologies for the problems you had faced, Julianne! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Ivy

2/10 - 너무 별로예요

James

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
OYO Hotel in Lake Park on I-75
About 2 hours prior to my scheduled arrival I received an email and text stating my reservation had been cancelled because the hotel was “blocked / closed” and no explanation as to what that meant. When I tried to call the hotel it went to a generic voicemail with no way to speak with anyone. Terrible experience!
2022년 3월에 1박 숙박함
답변 제공: Ammy 님, 2022년 3월 21일
We are sorry to know this, James! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

2/10 - 너무 별로예요

Valerie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The place is closed down they sent a store placed that was closed
2022년 3월에 3박 숙박함
답변 제공: Ammy 님, 2022년 3월 16일
We are sorry to know this, Valerie! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

2/10 - 너무 별로예요

Rachel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: Jane 님, 2021년 7월 21일
Hi, Rachel! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

6/10 - 괜찮아요

Gwyn

가족 여행
Hotel Closed—DO NOT BOOK
This hotel is closed and has been for a long time. DO NOT book this hotel. Hotels.com needs to update their system!
2021년 4월에 1박 숙박함
답변 제공: Leo 님, 2021년 4월 14일
We are sorry to know this, Gwyn! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Alex

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 4월에 1박 숙박함
답변 제공: Marie 님, 2021년 4월 14일
Hi, We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Marie!

8/10 - 좋아요

K 님, Kansas City

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Little confusing as there are 2 OYÓ hotels at this exit. One is currently closed and that is the one google maps/Expedia was sending us too. This is a decent place for an overnight stay. Steak place next to the hotel has good food also!
2020년 8월에 1박 숙박함
답변 제공: Ammy 님, 2020년 8월 18일
Thanks for sharing your valuable feedback. We will surely work on this to enhance your experience in the future. Regards, Alex

2/10 - 너무 별로예요

Leila

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SCAM ARTISTS/MOTEL 6 cover up.
Disgusting. Bugs in the bed. All of the rooms labeled non smoking were smoking rooms before and you can smell it. It’s actually a motel 6 and if you want a refund good luck. they can’t refund it til hotels.com get in touch with them but the phone number provided to hotels.com is not a real phone number.
2020년 4월에 1박 숙박함
답변 제공: Ammy 님, 2020년 4월 27일
We are sorry to hear about your experience, Leila! Being a visitor, we expect everything to be perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Jake

4/10 - 별로예요

Jessica

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Made me question my life...
There was never anyone in the office when needed, really rough people hanging outside my room making me feel so uncomfortable that I felt the need to carry something to protect myself just to go outside to smoke. There were dead bugs and cigarette ashes in the floor of the bathroom and poop on the wall. I walked down to find an employee to show them and they offered nothing in return but changing rooms. Which seemed pointless by this time. As my job is vital to the state of Georgia and this is my reason for travel, it was very disappointing to be in these conditions. Couldn't rest due to all the noise by workers after 8 pm and guests. Very disappointed. Right outside my room was a group of men, which were bragging about recent felonies, left one of their guys passed out drunk by the pool in the heat and I saw him out my window and basically carried him to his room.
2020년 4월에 1박 숙박함
답변 제공: Ammy 님, 2020년 4월 25일
We are extremely sorry for the unpleasant experience you had with us, Jessica! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one :) Regards, William.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The hotel was ok except the room reeked of smoke, mildew along the tub, and the tv didnt work at all. I stayed a few hours and left.
2020년 4월에 1박 숙박함
답변 제공: Jose 님, 2020년 4월 13일
Hi, We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Jose

4/10 - 별로예요

Shirley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When I discovered this hotel on the app I was excited for my trip, but when I arrived to the hotel and walked into the room I was very disappointed. I had to purchase cleaning items to clean the room and the bathroom. The bathroom was the WORST. I knew I wouldn't be offered a refund so I sucked it up for that night and went to another hotel. I would not recommend staying at this hotel unless need be. I can honestly say I seen no bugs, but the cleanliness should be better. They also should invest in new towels or a better washer and dryer, some of the towels had "dirt" stains on it according the front desk associate.
2020년 3월에 1박 숙박함
답변 제공: Ammy 님, 2020년 4월 3일
Hi, Shirley! We regret the trouble you faced. Do not worry this feedback has been passed to our concerned team and necessary steps will be taken to avoid such issues in the future. Looking forward to hosting you with an awesome experience soon. Regards, Michael

4/10 - 별로예요

Douglas

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not my favorite stay
In fairness to the hotel, it was under new management and they were trying to keep the hotel open as they updated the rooms. I would give them at least another 30 days before I even thought of staying there again. It needs a lot of work, the previous ownership/chain did not keep the property up to date at all.
2020년 3월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 3월 14일
Hi, We are sorry to know that you are not satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones.Regards, Jose

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 3월에 2박 숙박함
답변 제공: Ammy 님, 2020년 3월 11일
Hi, We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Ammy

6/10 - 괜찮아요

Harv 님, Tampa fl

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Price is right, clean rooms, wifi still not working after I asked if it was. We we're hear a few weeks ago. Wifi wasn't working then
2020년 3월에 1박 숙박함
답변 제공: Ammy 님, 2020년 3월 9일
Hi, We deeply regret to hear such kind of experience you had with us. We have cascaded the same to our relevant team to ensure this does not happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Oliver

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I've stayed here a few other times when I go to Valdosta. I like to stay in lake park. They where great this time. My room was not all that clean and it smelled back also the bathrub was broke but soon as I said something they moved us to another room and it was clean didn't smell and the bathtub wasn't broke. The ppl here are very nice. I love staying at this hotel.
2020년 3월에 3박 숙박함
답변 제공: Cheshta 님, 2020년 3월 18일
Hi, Thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Juan

6/10 - 괜찮아요

Tyrone

좋아요: 청결 상태
2020년 3월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 3월 18일
Hi, Tyrone! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Jose

10/10 - 훌륭해요

Kenny 님, Adamsville TN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Night lady checked me in even though my phone had put my girl friend name as the one making reservations. I showed her the text and she didn't panic, just got it done and I was able to get in bed quickly. Thank you
2020년 2월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 2월 29일
Pleased to hear your kind words of appreciation, Kenny! We will try our best to never fail in amazing you every time. Regards, Cheshta

2/10 - 너무 별로예요

Varinia 님, Chile

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fue terrible. Nos fuimos a las dos horas de haber llegado, puesto que había cucarachas! Por todas partes. En el baño, las paredes, hasta en la cama!
2020년 2월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 2월 23일
Hola, Le pedimos disculpas por saber que su experiencia con nosotros no ha sido agradable. Definitivamente trabajaremos en sus comentarios para proporcionar la mejor experiencia posible la próxima vez Saludos, Cheshta

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
So far this experience has been one of the worst even being in the industry for 23 years as a director of front office and housekeeping. Upon check in my first room the room key did not work and a very strong odor of marihuana coming from the next door neighbor. After going back to the front desk I was able to get my room changed. Upon getting to my second room I decided to inspect the room and found hair on the bed, stained sheets with brown spots, pubic hair on the toilet seat and floor, inside the toilet bowl it looked like the mop was washed inside the bowl and was not flushed one issue is ok to deal with but one issue after another very hard to deal with.
2020년 2월에 1박 숙박함
답변 제공: Ammy 님, 2020년 2월 16일
Hi, We sincerely regret the experience you have been through. Thanks for bringing this to our notice now and we shall work upon your feedback to ensure a pleasant stay with us in the future. Regards, Ammy.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 1박 숙박함

8/10 - 좋아요

Tammy

좋아요: 직원 및 서비스, 객실의 편안함
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

Angela

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nasty
2019년 8월에 2박 숙박함

2/10 - 너무 별로예요

Jeffrey

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just the worst, I am sorry to report. Their "computer was down." So They had to generate a whole new hand-written charge form. Room was a D+ on an elementary school report card.
2019년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
System were down. Had to pay cash. Ok that is what happened so nothing more i can say.Thank you.
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

Jamaican

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cashier at the front desk was very friendly & inviting. Both rooms booked by my family had roaches, bed was rusty underneath, springs are worn out, comforter is dirty, bath towels are dirty, & one side of the hotel looks deserted. The entire hotel needs to be remodeled.
2019년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A/C was good, bed was comfortable for one night. TV did not work could not connect to front office.
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

Nancy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Customer Turned Away
I booked a non smoking king room however when I arrived the room smelled like smoke. Akash at the front desk, only had a double available which I was willing to take, but he felt the room didn't smell like smoke. So he said he could not give me a double but could give me a refund. Obviously there was a lack of good customer service, since he argued with me over the smell of smoke and he wasn't willing to change my room so we left.
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

Kelly

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We decided to stop here after driving a few hours. Our first room smelled like urine and smoke and there was a huge yellow stain on the bedsheet. We went back to the office and asked the man in the front to please change our room and he moved us to the room next door. We thought it was doable, until we got ready to get into bed and noticed a full foot print on the sheets! You could see the print perfectly with all 5 toes. We decided we could not stay the night there so we kindly told the man we would be staying elsewhere. He told us we’d have to contact Expedia for a refund. I contacted Expedia the moment we left and they assured me that they would take care of it. Today, two days later I received an email from Expedia stating that due to their policy, although we did not stay the night, they could not refund us. Horrible experience!
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property had been recently updated with fresh rooms and pool area. Given its value @under $50.00 you can’t go wrong. Staff was friendly and helpful.
2019년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 24일
Hi Traveler, Thank you for taking time to share your review with us. We love hearing from our guests and are happy to hear you enjoyed your stay. We hope to see you again soon. Safe Travels.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
I lot of construction going on, noise late in evening and very early in morning
2019년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 24일
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again.

8/10 - 좋아요

Slimm

좋아요: 청결 상태, 직원 및 서비스
it was a nice stay i would stay again staff was great and check in was fast
2019년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 24일
Hi Slimm, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Decent property for a one night stay. Convenient to Valdosta
2019년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 24일
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

6/10 - 괜찮아요

Jennifer

Wild Adventures Stay
It was perfect for the location. The only negative things I can say is the towels were super small and were not changed out. The room had a odd smell to it. The fridge would not get things very cold. The pool area was very nice and clean.
2019년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 24일
Hi Jennifer, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again.

10/10 - 훌륭해요

ava

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was great even when I was signing to check out they stopped to make me a fresh pot of coffee so I'd have some on the way home
2019년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 24일
Hi Ava, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The motel room had roaches, pubic hair on the shower stall and bathroom floor
2019년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 24일
Hi Traveler, We are disappointed to learn that we fell short of your expectations. We take reports of poor housekeeping very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good and clean
Nice front office staff. Clean simple room. Would stay here again.
2019년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 24일
Hi Timothy, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They works all... except the freezer is too small
2019년 7월에 1박 숙박함

8/10 - 좋아요

Earl 님, Lake Park Georgia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it. Great people... Quite. Pool looki good. Check invery easy..
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

Tom

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Same as the Last Visit
I've stayed here before so I knew what to expect. It is a lower priced hotel and it is reflected in the facility. I do have to say the maids really worked hard to clean a sold out hotel and turn it over for the next day. While our room was not ready at check in time, the maids made an extra effort to get it ready for us. They were friendly but you could tell they were over worked. Kudos to them!
2019년 6월에 1박 숙박함

6/10 - 괜찮아요

Tiffany 님, Baxley

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Went to swim in the pool with my family. There was people drinking smoking and playing profanity filled music it was very loud.
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 1박 숙박함

8/10 - 좋아요

Dori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and comfortable.
Room was clean, service friendly and convenient location. Non smoking room had a slight smoke smell. I didn’t use the pool, but it looked very inviting. Great inexpensive stay right off the highway.
2019년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 24일
Hi Dori, Thank you for taking time to share your review with us. We love hearing from our guests and are happy to hear you enjoyed your stay. We hope to see you again soon. Safe Travels.

4/10 - 별로예요

실제 이용하신 고객

2019년 6월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Hotel it’s a bad hotel ! People out side the rooms really bad people the rooms are Very dirty I don’t recommend this hotel for no body
2019년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 24일
Hi Traveler, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

6/10 - 괜찮아요

Danny

좋아요: 직원 및 서비스
Coming back
Hotel was somewhat run down but they were working to update it. Very friendly staff.
2019년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 24일
Hi Danny, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.

6/10 - 괜찮아요

Lorena

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
Not good No caffe Cleaning bad E In general bad vvbdjxnxidnfkf
2019년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2019년 7월 24일
Hi Lorena, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. This is not our standard, and we take reports of poor room conditions very seriously. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.