바(숙박 시설 내)
예약 가능 여부 확인

슈어스테이 호텔 바이 베스트 웨스턴 톰슨 여행 후기

2.5 out of 5
슈어스테이 호텔 바이 베스트 웨스턴 톰슨
5020 IL Rt 84, Thomson, IL

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 90개 이용 후기 중 38개" "
평점 8 - 좋아요. 90개 이용 후기 중 29개" "
평점 6 - 괜찮아요. 90개 이용 후기 중 10개" "
평점 4 - 별로예요. 90개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 90개 이용 후기 중 5개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Heather

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice people - great broasted chicken. Easy stay, no frills, but everything you need.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 2일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 - 좋아요

Lakisha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was great. Enjoyed my stay. I didn’t like Expedia lying and saying my room was 91 dollars a night, and I get there and it’s 116. Highly disappointed
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 2일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 - 좋아요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 26일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its not much to look at on the outside, but very nice and updated on the inside. Very clean. My room smelled very fresh. The staff was very nice.
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 26일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 26일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 - 좋아요

DALE T

2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 20일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Ana

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, bar had great service. Low prices on food and so delicioso. Clean rooms and comfortable beds
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 6일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: GM 님, 2023년 10월 31일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 - 좋아요

Laura

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 31일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden gem
This hotel in a hidden gem. The food is amazing and a great price. We always have the best experience with all the staff. The bar is a fun atmosphere with fun locals. The only negative is that the wifi is horrible and any signal is hard to come by.
2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 10월 4일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 - 좋아요

kara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Furniture doesn’t match shower was wonderful and bed was comfortable
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Punky

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Hotel is amazing the staff polite and the food was great. Golfing as per my Husband was awsome. We will be returning next year. Thank you SureStay
2023년 8월에 3박 숙박함
답변 제공: GM 님, 2023년 9월 5일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 - 좋아요

Andrew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful place to stay and the shuttle bus that takes you to the bars is extremely convenient.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 1일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 - 좋아요

Ronna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice, Good Value Hotel Near Savanna
This hotel just outside of Savanna was a pleasant surprise. The room was large and had a microwave, coffee maker and refrigerator, and our first floor room overlooked the golf course. I loved being able to have the window open for fresh air and a lovely view. Continental breakfast was included. It wasn't the typical hot breakfast you get at some hotels, but the big breakfast sandwich you just heat up was great and other items offered like bread, bagels, pastries, yogurt, milk, coffee, dry cereal, and fruit were adequate. We also enjoyed the bar and restaurant on the property as well as the little bar across the parking lot (Majestic Pines). I would definitely recommend this place to other travelers.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 21일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

2/10 - 너무 별로예요

Jolene

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty. Disgusting bedding and bathroom. Service was awful. Phone didnt work
2023년 8월에 3박 숙박함
답변 제공: GM 님, 2023년 8월 8일
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 - 훌륭해요

Gina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Basic but very clean and well maintained. The front eesk people were very kind helpful and seemed to honestly want to make our visit go well
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 7일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 - 좋아요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2023년 8월 1일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 - 좋아요

Angela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: GM SureStay by Best Western 님, 2023년 7월 25일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

BRUCE

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Excellent service
2023년 7월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2023년 7월 25일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

6/10 - 괜찮아요

Misty

The cool (female) and housekeeping were very kind. There were two bartenders that we warm and inviting. The older brunette with short hair at the the shoulders was there to only serve men and have as many cigarette breaks as she could. She never washed her hands after she smoked and put gum in her mouth in-front of guest. Overall it’s a good place to stop for lunch and chat with locals.
2023년 7월에 4박 숙박함
답변 제공: GM SureStay by Best Western 님, 2023년 7월 14일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the stay and price
If steps are a problem, ask for a disabilty room because they are on the first floor and there is no elevator. Overall, I highly recommend this motel. We had a great time!
2023년 6월에 3박 숙박함
답변 제공: GM SureStay by Best Western 님, 2023년 6월 27일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Bev

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome time. Very nice staff.
2023년 6월에 2박 숙박함
답변 제공: GM SureStay by Best Western 님, 2023년 6월 27일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Jennifer 님, Sioux Falls

2023년 6월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2023년 7월 14일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Bruce

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 plus rating
We were treated exceptionally well from the moment we stepped thru the door. Staff is excellent, food is amazing and its a perfect location for sites up and down the river. I'll never book at any other place when Im in the area. Id give this a 10 out of 10.
2023년 5월에 3박 숙박함
답변 제공: GM 님, 2023년 6월 3일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2023년 2월 21일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Dawn

2022년 12월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 12월 19일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Guest
I love that hotel. I’ve stayed there 2 different weekends now and the employees are so kind, friendly, and helpful. The hotel is so nice and clean. I’ll be staying there again. They keep it really clean and everyone is always friendly.
2022년 11월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 11월 21일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

6/10 - 괜찮아요

doug

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly staff and convenient location. When thinking of a "resort and Casino" this property would never come to mind. It is an older facility and the the fixturing and rooms are fairly Rundown. The room is spacious and the bed was fine.
2022년 10월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 10월 31일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

6/10 - 괜찮아요

Adrianne

단체 여행
별로예요: 편의 시설/서비스
There was nothing unique about the Property other than Restaurants at the Golf Club and late night bar inside lobby. Most of the amenities expected at any good Hotel/ Motel were not was expected
2022년 9월에 2박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 9월 7일
On behalf of the SureStay by Best Western Staff we apologize that your stay didn't meet your expectations. We are working hard to make sure this issues get resolved for the future. We appreciate your feedback.

10/10 - 훌륭해요

Vanessa

2022년 9월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 9월 6일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was clean and great location.
2022년 8월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 8월 24일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

6/10 - 괜찮아요

Anthonie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Did not especially care for facility. It was dated, somewhat run-down and not well-maintained.
2022년 8월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 8월 22일
On behalf of the SureStay by Best Western Staff we apologize that your stay didn't meet your expectations. We appreciate your feedback.

8/10 - 좋아요

Cindy 님, Westville

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Reasonably price, nice bar
2022년 8월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 8월 12일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Road trip
Hotel has a great location for what we wanted to do while we were here. Staff was friendly fast and all around great!
2022년 8월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 8월 10일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 - 괜찮아요

Jeff

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Dead bugs on the AC. Dirty towel hanging on the back of the door. Front desk gal wasn't friendly. Ice machine was broke.
2022년 7월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 8월 10일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will personally address the issues you stated in your review. Thank you.

4/10 - 별로예요

Joe

연인과의 여행
never had the opportunity to stay here. Booked the room with you and upon arrival there was no room available.
2022년 7월에 1박 숙박함

8/10 - 좋아요

Edward

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 7월 22일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Fred

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Savanna stay
The booking went fine, the staff was helpful and friendly. The next-day breakfast was sub-par. Knowing that they had a full capacity, the staff should have served fruit of some sort at the breakfast. The coffee, both in the room and downstairs was the WORST, WEAKEST coffee I have ever drunk. Also, the HD riders need to be reminded that, when they arrive and depart, that other guests don't appreciate their noise. Not only are the engines revved and warmed up beyond need, but the radios being blasted is inconsiderate. The same standards apply for people who arrive in cars and trucks. I understand that "loud pipes save lives", but it doesn't apply to parking lots early in the morning, nor late at night. I would stay there again, but if so I will request a room on the WEST side of the hotel, away from the motorcycles.
2022년 7월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 7월 18일
Thanks for staying with us. We appreciate your feedback and we will work on making your next stay with us a even better one.

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the perfect place to stay for our trip. The staff was awesome, the rooms were very nice and clean and bar and grill was a great addition!
2022년 7월에 1박 숙박함
답변 제공: GM 님, 2022년 7월 18일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Henry

2022년 7월에 2박 숙박함

6/10 - 괜찮아요

Alan J.

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Awesome staff, they worked hard and made our stay that much better, bar was good with good food. We have been here before on bike trips.Close to all motorcycle destinations in Savanna, IL area. Biker friendly. Will stay here again!
2022년 6월에 3박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 6월 26일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 - 좋아요

Linda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The same person was working the bar that checked us in so I had to wait a bit, but she was helpful once she came to me.
2022년 6월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 6월 22일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Shauna

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was nice at the property
2022년 6월에 1박 숙박함
답변 제공: GM 님, 2022년 6월 18일
Thank you for your review! We love hearing guest feedback!! Come back and see us soon!

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a nice clean place with friendly people. Minor issues…Had an empty tissue box in the room, and coffee pot empty at 10 am on Sunday morning. Poor selection for continental breakfast.
2022년 6월에 1박 숙박함
답변 제공: GM 님, 2022년 6월 9일
Thank you for the review, we truly appreciate your business, and we look forward to your next stay.

8/10 - 좋아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 5월 14일
Thank you for choosing our hotel, and for taking the time to write a review! We hope you come stay with us again soon.

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are very nice.
2022년 2월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 2월 21일
Thank you Diane for your positive review. I am so glad to hear that you enjoyed your stay with us! Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.

8/10 - 좋아요

Shane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Everything was great, other than left over food in the fridge. We had a dirty washcloth in the shower as well.
2022년 1월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 2월 13일
Thank you Shane for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. I take great pride in the service our hotel provides, and I'm always looking for ways to improve those services.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Easy to find location, friendly welcome. Large well decorated room.
2022년 1월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 2월 13일
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 - 좋아요

Chris

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: GM SureStay by Best Western 님, 2022년 2월 13일
Thank you for your review! We love hearing guest feedback!! Come back and see us soon!