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베스트 웨스턴 필라델피아 사우스 - 웨스트 데프퍼드 인 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 802개 이용 후기 중 379개" "
평점 8 - 좋아요. 802개 이용 후기 중 255개" "
평점 6 - 괜찮아요. 802개 이용 후기 중 108개" "
평점 4 - 별로예요. 802개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 802개 이용 후기 중 28개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Rhonda 님, Amherst

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Mike 님, 2024년 4월 16일
Hi Rhonda,Just a note to say THANK YOU for your recent stay with us, and taking the time to rate your stay. We always appreciate guest feedback so we can insure we are providing each guest with an exceptional stay each and every time they are with us.Thank you again.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stood here wrestlemania weekend and had the time of my life. Great breakfast and the staff was cool as hell.
2024년 4월에 2박 숙박함
답변 제공: Mike 님, 2024년 4월 15일
Hi Joe,It was our pleasure having you here. We know you had a great time at Wrestle Mania. There were a lot of awesome people here for that event. We appreciate that you chose our hotel, and I want to personally thank you for your kind words.I hope if you come back to this are afor another event you will come back to stay with us. We appreciate you!Mike RiccioAssistant General Manager

2/10 - 너무 별로예요

FELICIA

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property appears to be clean from the outside of the property ground. LISA greet me at the front desk with a smile and said O i just received a call that I was checking in .My original room #103 & I was absolutely disappointed once I entered the room , it recked a foul smell of urine so i ask Lisa politely for a different room. LISA exchanged my room to #107. I would like a refund for the unpleasant service & uncleaned rooms. Thx
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 16일
Dear Felicia,We appreciate that you recently chose to stay at our hotel when you were visiting the area. I am quite surprised and apologize that your experience with the first room you stay in was disappointing. We work very hard to insure all of our rooms exceed standards for cleanliness. If fact, we are rated as in the top 5% of all Best Western hotels for our cleanliness scores. We are happy that Lisa was able to accommodate you with a nice room. We appreciate your feedback.Mike RiccioAssistant General Manager

8/10 - 좋아요

George

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Good rate and location. Nice facility
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 15일
Hello George,Thank you for letting us know how you enjoyed your recent stay at our property. Thanks for your nice comments as well. We look forward to having you with us again in the future.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Mahfuzul 님, Queens Village

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Conveniently located right outside Philly.
2024년 4월에 2박 숙박함
답변 제공: Mike 님, 2024년 4월 9일
Hi Mahfuzul,Thank you for taking the time our of your busy day to share your experience of your recent stay with us. It is very important to us that you have a great guest experience each time you stay with us. Please come back again when your travels bring you back in our direction.Hope to see you again soon.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Mike 님, 2024년 4월 15일
Hi Samantha,Thankyou so much for taking the time to rate your recent stay with us, and scoring your stay so highly. It was our pleasure having you here with us. We are very happy that you enjoyed your stay. We truly appreciate your business.Mike RiccioAssistant general Manager

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent environment, workers were all respectful and helpful. Will definitely book again next time.
2024년 4월에 2박 숙박함
답변 제공: Mike 님, 2024년 4월 9일
Hi Stephanie,.Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. It was our pleasure having you here with us. We truly appreciate your business. I also wanted to personally thank you for all your kind comments.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

10/10 - 훌륭해요

Heather

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for the weekend for an event at Lincoln Financial Field and had a wonderful experience! No issues booking Ubers to transport us the short distance between this Best Western and Philadelphia! Hotel was very clean, very quiet and the staff were extremely pleasant! We will keep this location in mind for future plans!
2024년 4월에 3박 숙박함
답변 제공: Mike 님, 2024년 4월 9일
Dear Heather,Just a note to say THANK YOU for being our guest this past weekend. We was a pleasure to have you here with us. We are happy that you enjoyed your stay and found our location convenient for your event in Philly. There are lots more great events coming up in the area this spring and summer so we will look forward to having you back with us again hopefully in the near future. Just give us a call when you would like and we would be happy to make your next reservation.Take good care and always travel safely.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Stan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Mike 님, 2024년 4월 9일
Hi Stan,We really appreciate that you took the time to rate your recent stay with us. We are very grateful for that 5 out of 5 rating. We hope you will come back to see us again if your travels bring you back in our area.Take care.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Jordon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful the room was very clean and the breakfast was amazing
2024년 4월에 2박 숙박함
답변 제공: Mike 님, 2024년 4월 7일
Hi Jordan,It was our pleasure having you here with us. Thank you for taking the time to rate your stay with us. We appreciate the high score you gave us, and also all your kind comments.Travel safely and hurry back to see us.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Gabrielle 님, Leland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: Mike 님, 2024년 3월 30일
Dear Gabrielle,Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. It was our pleasure having you here with us. We are very happy that you enjoyed your stay. Being a Family owned and operated hotel for more than 30 years your satisfaction is very important to us. We truly appreciate your business. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. Sincerely,Mike RiccioAssistant General Manager

8/10 - 좋아요

Regina 님, Blackwood

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Customer Service! Pleasantly surprised how nice the property and staff were. I would definitely recommend this property.
2024년 3월에 2박 숙박함
답변 제공: Mike 님, 2024년 3월 24일
Dear Regina,Thank you so much for taking the time to rate your recent stay with us. We were very happy that you chose our hotel for your lodging needs. Being a family owned and operated hotel for more than 30 years, your satisfaction is very important to us. Thank you for letting us know you enjoyed your stay.Hurry back to see us.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

BRENDAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
clean and quiet
2024년 2월에 2박 숙박함
답변 제공: Mike 님, 2024년 3월 10일
Hi Brendan,Thank you very much for recently choosing to stay at our hotel and scoring your stay so highly. We hope any time you come back to visit our area you will stay with us. We look forward to your next visit.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No hot water to take a shower last night and this morning took bath by sink not happy camper. !!!!!
2024년 2월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 11일
Dear Mary,Thank you for recent stay with us, and taking the time to rate your stay. I am sorry that you had that experience but I can assure you that we have plenty of hot water to take care of all of our guests. In fact, we recently had two huge hot water boilers installed. Sometimes guests could be confused by how to operate the shower handle to get the hot water setting. I wish that you would have notified the front desk and I can assure you we would have been happy to make sure you had hot water for your shower. If there actually had been a maintenance issue, we would have been more than happy to resolve it for you. Our guest's complete satisfaction is of the utmost importance to us.Thank you again for choosing to stay with us and taking the time to share your thoughts.Have a wonderful day!Mike RiccioAssistant General Manager

8/10 - 좋아요

Kari

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dated but clean and quiet.
2024년 1월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 7일
Hi Kari,Thank you for your recent stay with us. We appreciate that you chose our hotel for your lodging needs when you were in our area. We are a Family owned and operated hotel so your satisfaction is very important. Thank you for sharing your guest experience with us. We hope we will see you again soon.Mike RiccioAssistant General Manager

6/10 - 괜찮아요

Brett 님, Burke

가족 여행
좋아요: 직원 및 서비스
A typical Best Western. Adequate.
2024년 1월에 1박 숙박함
답변 제공: Mike 님, 2024년 2월 7일
Dear Brett,Thank you for your recent stay with us, and taking the time to write your review. We are very sorry that you did not have a superior guest experience. We hope you will try us again so we can try to make your next experience more memorable. Thank you again.Mike RiccioAssistant general Manager

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 19일
Hi Megan,Thank you for taking the time to rate your recent stay with us, and giving us that awesome 5 out of 5 rating! We are happy that you enjoyed your stay and hope you will return again next time your travels bring you back in our direction. We truly appreciate your business.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is great clean and safe
2024년 1월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 12일
Dear Joseph,Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. It was our pleasure having you stay with us. We are happy you enjoyed your stay. We appreciate your business.Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

10/10 - 훌륭해요

Gisele

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly staff.
2024년 1월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 9일
Dear Gisele,Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. It was a pleasure having you here with us. We are happy that you enjoyed your stay. We truly appreciate your business.Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

10/10 - 훌륭해요

Jaqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay here! Thank you!
2023년 12월에 2박 숙박함
답변 제공: Mike 님, 2023년 12월 9일
Dear Jacqueline,Thank you so much for your 5 out of 5 rating. We really appreciate that you chose to stay with us when you were in our area. Thank you for your nice comment as well.Hurry back to see us again!!Mike RiccioAssistant general Manager

10/10 - 훌륭해요

Tomo

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will be back
2 night stay. Super friendly staff. Never had to wait more than a few seconds to talk to staff. Fast check-in. Room was clean. Towels were soft. Shower had good pressure but didn’t drain very well. Beds were decent. Pillows were awesome. Breakfast was great and the lady that works the breakfast is a joy and you can tell she takes pride in her work. Eggs were great both mornings. Chobani yogurt available. Fruit was fresh (Bananas apples oranges) and tasty. Maids brought extra towels in less than a minute when we asked. Elevator worked and place felt safe and parking lot was clean.
2023년 12월에 2박 숙박함
답변 제공: Mike 님, 2023년 12월 9일
Dear Tomo,WOW!!! What an amazing and detailed review from an awesome guest!! We appreciate your all your comments, along with that 10 out of 10 rating.It is guests, like you, that make us all love what we do here at Best Western. We promise to always deserve your business and you high rating.Hopefully, we will see you again if your travels bring you back in our direction in the future.have a wonderful Holiday Season.Best regards from all of us here,Mike RiccioAssistant General Manager

8/10 - 좋아요

sabrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay
Nice simple hotel. Full breakfast buffet available which was cool.
2023년 12월에 1박 숙박함
답변 제공: Mike 님, 2023년 12월 9일
Hi Sabrina,Thank you for your recent stay with us. we are very happy you enjoyed your stay. We definitely like to keep this simple ;). Thank you also for your compliments about our breakfast.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Bernardine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a Great Simple Hotel
2023년 11월에 1박 숙박함
답변 제공: Mike 님, 2023년 11월 28일
Dear Bernardine,Thank you for taking the time to rate your recent stay with us. We are very happy you enjoyed your stay. Thank you so much for that 5 out of 5 rating, and your nice comment. We are a Family owned and operated hotel for over 30 years so your complete satisfaction is of the utmost importance to us. We hope you will always consider staying with us whenever your travels bring you in our direction.Wishing you the Happiest of Holidays!Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Patricia

2023년 11월에 1박 숙박함
답변 제공: Mike 님, 2024년 1월 9일
Hi Patricia,Just a note to say THANK YOU for recently being our guest. We appreciate that you took the time to rate your stay. We are very happy you had a good visit with us, and hope you will return again if your travels bring you back in our direction.Again, many thanks!Mike RiccioAssistant General Manager

8/10 - 좋아요

Edgar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was cozy, ready ahead of time, clean. Breakfast and parking included.
2023년 11월에 1박 숙박함
답변 제공: Ryan S. Asst. General Manager 님, 2023년 11월 16일
Hello Edgar,We're glad to hear you enjoyed your stay with us. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 - 좋아요

Gretchen

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than some noisy neighbors, we had a nice stay
2023년 11월에 1박 숙박함
답변 제공: Ryan S. Asst. General Manager 님, 2023년 11월 16일
Hello Gretchen,I'm sorry to hear you had some noise issues during your stay. Always feel free to contact the front desk at anytime to address these complaints as they are always happy to do what they can to ensure you have a peaceful stay. Your business is very important to us and we value your feedback. I'm glad to hear you enjoyed your stay otherwise and we hope you will come back and see us again soon.

10/10 - 훌륭해요

mia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great stay! very quiet area but the staff was very nice and the room was nice and clean!
2023년 11월에 1박 숙박함
답변 제공: Ryan S. Asst. General Manager 님, 2023년 11월 12일
Hello Mia, we very happy to hear you enjoyed your stay with us! Your feedback is important to us and helps us ensure all of our guest have a great stay! We hope you are able to stay with us again in the future, and we hope you have a terrific day.

8/10 - 좋아요

Rubén Alejandro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Ryan S. Asst. General Manager 님, 2023년 11월 9일
Hello Rubén, we're happy to hear you enjoyed your stay with us. Your feedback is important and helps us maintain a good experience for all of our guest. We hope you can come stay with us again in the future. Have a wonderful day.

10/10 - 훌륭해요

Carmen g

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ryan S. Asst. General Manager 님, 2023년 11월 9일
Hello Carmen, we're glad to hear you enjoyed your stay. Your feedback is important to us and helps us maintain a good experience for all of our guests. We hope you can stay with us again the the future. Have a wonderful day!

10/10 - 훌륭해요

martine

좋아요: 숙박 시설 상태 및 시설
The breakfast is good and the staff are sympathetic
2023년 11월에 1박 숙박함
답변 제공: Ryan S. Asst. General Manager 님, 2023년 11월 9일
Hello Martine, we're glad to hear you enjoyed your stay, and had the chance to have our breakfast. Your feedback is important to us and helps us maintain a good experience for all of our guests. We hope you can stay with us again the the future. Have a wonderful day!

10/10 - 훌륭해요

athanasia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff were very friendy
2023년 11월에 1박 숙박함
답변 제공: Ryan S. Asst. General Manager 님, 2023년 11월 9일
Hello Athanasia, we're glad to hear you enjoyed your stay. Your feedback is important to us and helps us maintain a good experience for all of our guests. We hope you can stay with us again the the future. Have a wonderful day!

10/10 - 훌륭해요

Phyllis

2023년 10월에 1박 숙박함
답변 제공: Mike 님, 2023년 11월 28일
Hi Phyllis,Thanks for taking the time to rate your recent stay with us. We are happy that you were satisfied and hopefully we will see you again in the near future. We are grateful.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very handy to major roads and the places we needed to be. All of the staff we interacted with was very friendly.
2023년 10월에 1박 숙박함
답변 제공: Ryan S. Asst. General Manager 님, 2023년 11월 4일
Hello Michele, We're very happy to hear you enjoyed your stay. Your feedback is important to us and always appreciated. I'll forward your complements to our staff members and let them know to keep up the good work! We hope you will come stay with us again soon. Have a great day.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay.
2023년 10월에 4박 숙박함
답변 제공: Mike 님, 2023년 10월 28일
Hi William,Thank you for recently choosing to stay with us when you were visiting the area. It was our pleasure having you here with us. We promise to always deserve your business and the high score you gave us. Thanks again.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were impressed as soon as we walked in and very pleasantly surprised at how spacious and wonderful the room was :)
2023년 10월에 1박 숙박함
답변 제공: Mike 님, 2023년 10월 28일
Dear Cathy,Thank you so much for taking the time to write your review of your recent stay with us, and scoring your stay so highly. We are very happy that you enjoyed your time here with us. We truly appreciate your business and your kind comments. Please hurry back to see us again.Mike RiccioAssistant General Manager

8/10 - 좋아요

Donna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly but not always at front desk. Cleaning staff was very nice and cleaned well. Ample parking. Shopping and restaurants were in short driving distance.
2023년 10월에 6박 숙박함
답변 제공: Mike 님, 2023년 10월 16일
Hi Donna,Thanks for writing the review and also adding your kind comments. We are happy you enjoyed your stay. We are all committed to provide good old fashioned hospitality to every guest every stay. Regarding the front desk staff, we are on duty 24/7 and we are never more than a bell ring away. We will always be there for you.Thanks again and take care.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean
This hotel exceeded my expectations.
2023년 10월에 1박 숙박함
답변 제공: Mike 님, 2023년 10월 16일
Dear Anonymous,We are very happy that you chose to stay in our hotel, and that we ere able to exceed your expectations. We promise to deserve your business each and every time you are here with us. We appreciate you.Mike RiccioAssistant General Manager

8/10 - 좋아요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good for overnight stay. Room clean, good condition, staff was very friendly, professional and helpful. I had no issues with stay. Free breakfast was nice perk. Needed a room for soccer tournament, and very limited options in area. Honestly would have paid more for higher star hotel but considering everything, I believe hotel was good value. Would stay again in similar situation.
2023년 10월에 1박 숙박함
답변 제공: Mike 님, 2023년 10월 16일
Hi Michael,Thank you for recently staying with us, and taking the time to write your review. Your comments are very much appreciated. They help us know we are keeping up with our commitment to provide each guest with an exceptional guest experience. The comments are also very helpful to fellow travelers, like yourself, who are unfamiliar with the lodging options in an area. We are happy you enjoyed your stay. Again, thanks for sharing your thoughts.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 10월 28일
Hi Carol,Thank you so much for staying with us recently when you were in the area. It was our pleasure having you here with us. We certainly appreciate the 10 out of 10 score. Thank you so much.Mike RiccioAssistant general Manager

10/10 - 훌륭해요

Pam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy, clean and quiet
Very comfy and clean. Had the best night sleep since we started our road trip. Staff is very friendly and helpful.
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 9월 25일
Dear Pam,Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. It was our pleasure having you here with us. We are happy that you enjoyed your stay and were able to get a good night sleep when you were here. We want you well rested before you stay each day. We truly appreciate your business. I also wanted to personally thank you for all your kind comments. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

8/10 - 좋아요

Michael 님, Lancaster

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and the staff were great!
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 9월 21일
Dear Michael,Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. It was our pleasure having you here with us. We are happy you enjoyed your stay, and we truly appreciate your business. I also want to personally thank you for your kind comments.Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They were clean and willing to give you clean towels every day if you asked. The small trash cans had an extra bag so you could empty and still have a clean bag. The front desk help were great. Breakfast buffet was good and very clean.
2023년 9월에 3박 숙박함
답변 제공: Mike 님, 2023년 9월 20일
Hi Gary,Thanks for taking the time to review your recent stay with us. We really appreciate the high score you gave us and all your kind and generous comments. It is also very helpful to fellow travelers that you provided details about the stay because it helps others who are traveling to a particular area but are not familiar with the lodging options. We are very happy that you enjoyed your stay and hope you will always return whenever your travels bring you back in our direction.Hope to see you again soon.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean hotel, staff was very helpful and nice.
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 9월 17일
Dear Andrew, Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. We are very happy that you enjoyed your visit. It was our pleasure having you here with us. I also want to personally thank you for all your kind comments. We truly appreciate your business. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

6/10 - 괜찮아요

JOY

가족 여행
별로예요: 편의 시설/서비스
If you are looking for a place for a night’s stay, it’s ok, but it has nothing to write home about.
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 9월 17일
Dear Joy,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was great and the staff was wonderful. The room was very clean which is important
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 9월 11일
Hi Nancy,Just a note of thanks for your recent stay with us, and taking the time to write your review. Your feedback is very important to us and also very helpful to both our hotel and fellow travelers. We are very happy that you enjoyed your stay. We appreciate your business, and all your kind comments. We hope you will come back and stay with us again if your travels bring you back to the area.Take good care and we always wish you safe travels!Mike RiccioAssistant General Manager

8/10 - 좋아요

linda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Main problem it was too far from airport. Convoluted drive from phila airport for very tired driver
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 9월 10일
Hi Linda,Thank you for your recent stay with us, and taking the time to write your review. While we are about a 20 minute drive from the Philadelphia airport, we certainly understand that it can seem much further to a tired driver. We certainly hope that you enjoyed a quiet restful night while you were here and enjoyed our free buffet style breakfast in the morning before you left us.We truly appreciate your business and hope you will return again in the future.Sincerely,Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Robin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, friendly and helpful staff, good breakfast, quiet, convenient, affordable!
2023년 9월에 1박 숙박함
답변 제공: Mike 님, 2023년 9월 10일
Hi Robin,Thank you for completing the survey regarding your recent stay at our property, and scoring your stay so highly. We are happy that you enjoyed your stay here with us. It was our pleasure having you here with us.Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Mike RiccioAssistant General ManagerBest Western Philadelphia South - West Deptford Inn

6/10 - 괜찮아요

roy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 8월에 3박 숙박함
답변 제공: Mike 님, 2023년 9월 5일
Hi Roy,Thank you for taking the time to rate your recent stay with us. We are a Family owned and operated hotel for over 30 years and you complete satisfaction is very important to us. We would be very interested in hearing what we could have done to give you a better guest experience. Again, thank you for staying with us. We truly appreciate your business.Mike RiccioAssistant General Manager

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Mike 님, 2023년 9월 5일
Dear Elizabeth,It was certainly our pleasure having you stay with us. Thank you for taking the time to rate your stay with. We are very happy that you enjoyed your stay. We hope every time your travels bring you in our direction you will consider us your home away from home.We truly appreciate your business.Mike RiccioAssistant General Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It's OK
It was OK. To be honest, I expected to be a little bit better in terms of breakfast variety and room comfort.
2023년 8월에 1박 숙박함
답변 제공: Mike 님, 2023년 9월 5일
Thank you for your recent visit with us, and taking the time to write your review. Your satisfaction and feedback is very important to us. We are very sorry that you were not satisfied with our complimentary breakfast buffet. We have probably one of the most generous and extensive menus of any hotel breakfast and all of our food is cooked fresh and from scratch every morning. We do value your opinion so thank you for sharing that with us.Mike RiccioAssistant General Manager