외관

트래블로지 바이 윈덤 선더 베이 여행 후기

2 out of 5
트래블로지 바이 윈덤 선더 베이
450 Memorial Ave, Thunder Bay, ON

이용 후기

5.0
평점 10 - 훌륭해요. 1368개 이용 후기 중 174개" "
평점 8 - 좋아요. 1368개 이용 후기 중 186개" "
평점 6 - 괜찮아요. 1368개 이용 후기 중 226개" "
평점 4 - 별로예요. 1368개 이용 후기 중 320개" "
평점 2 - 너무 별로예요. 1368개 이용 후기 중 462개" "

4.8/10

청결 상태

6.6/10

직원 및 서비스

4.8/10

편의 시설/서비스

4.2/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

2/10 - 너무 별로예요

hyenjung

2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Dominique

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
Correct pour le prix
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Olenka 님, Montréal

연인과의 여행
좋아요: 직원 및 서비스
The staff were really nice to us, but the room overall wasn't in the best conditions. But it is good for a night or two.
2024년 4월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 17일
Olenka,But but but but but you are the best. Loved your feedback.But looking forward to host you soon.

2/10 - 너무 별로예요

Laurie

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The first room we were given had bugs. The lady at the first desk was very apologetic. She promised us a more recently renovated room, which it wasn't. But there were no bugs and it was a bit cleaner. We only stayed the night because we got in late we were tired and didn't want to look for another hotel at that time of night. We had to sleep with our window open because the smell of the old build was giving me a headache. We could hear people , which sounded like they were in the hallway, having sex.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 16일
Laurie,I am sorry to hear that you have to go through all this. We are working on the same to make your experience a better one in the near future.

8/10 - 좋아요

Melaine

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant stay overall, staff were friendly and helpful. The building is older but seems to be well kept, the only negative is the area, it seems a little rundown but the hotel itself was good.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 15일
Melaine,Thanks for your feedback.Look forward to host you soon.

8/10 - 좋아요

Tyrone

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They did not have pool towels readily available. Clean and comfortable. Staff very friendly and tried to be as helpful as they could.
2024년 4월에 3박 숙박함
답변 제공: Management 님, 2024년 4월 15일
Tyrone,We are working on the pool towels now glad you loved the cleanliness and comfort along with our staff.

10/10 - 훌륭해요

Carl William

좋아요: 직원 및 서비스
Everything seems old. Incomplete toiletries in the room. Can't turn off the heater (LOUD!) Cigarette burns in the blanket.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 15일
Carl,5/5 is a good rating thanks for the one.Look forward to host you.

10/10 - 훌륭해요

Michael Lloyd

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room at a nice rate.
2024년 4월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 12일
Michael,Thanks for your rating and the review.Looking forward to host you soon.

10/10 - 훌륭해요

Brianna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 11일
Thanks Brianna 5/5 is excellent.

6/10 - 괜찮아요

Canny

출장 여행
A bit confusing with the room location, got lost a couple of times. Card key didn't work on the side doors from the out side resulting in long walks from the main entrance. Thought the price is a bit high for the condition of the property.
2024년 4월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 9일
Canny,Sorry to hear about your challenges in the property.Looking forward to host you soon with a far better experience this time.

6/10 - 괜찮아요

Igor

연인과의 여행
Clean but too worn out. So simple breakfast.
2024년 4월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 8일
lgor,Simplicity is the ultimate sophistication at Travelodge. Your feedback is valued to the highest priority and we are continuously improving for your better stay experience. Looking forward to host you soon.

8/10 - 좋아요

Cristin

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
That it had a pool
2024년 4월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 8일
Cristin,Glad to see that you had a great unwinding in our heated pool, looking forward to host you soon.

8/10 - 좋아요

Amelia

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 8일
Amelia,Thanks for your rating.Looking forward to host you soon.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a grate place to stay the staff were awesome it was clean and quiet it was really nice having room services for food the only down side was the scatchy people asking for smokes everytime we went to our car
2024년 4월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 8일
Christopher,Glad you enjoyed your stay with us and yes we are working on the feedback given as there is always a room for continuous improvement.

8/10 - 좋아요

Amanda

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This property is definitely outdated. Stained walls, chipped and stained tub, thin scratchy blankets.. It could do with renovations. The front desk staff was lovely. The parking lot was covered in potholes, much like the area surrounding the hotel. This is the kind of hotel you stay in for a very quick sleep before packing up and continuing on your journey.
2024년 4월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 9일
Amanda,Now that's what I call it an elegant way of describing us yet in tuned with your experiences.I will pass on your best wishes to the staff.

4/10 - 별로예요

Balasubramanian

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Unprofessional, rude staffs in the front desk and house keeping. They literally harass by knocking the door and told to get out of the room even after promising during check in for 30 minutes late checkout. Not recommended to anyone.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Show some courage to share the real story.

2/10 - 너무 별로예요

Karan

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property needs urgent care.. the paint in the room is all coming out due to dampness, room curtains torn and not even enough to cover the whole window, had to fix them using personal hair pins. The pillows were too lousy. Used towels were found hanging in the washroom behind the door. Cupboard and iron table were all dusty. No exhaust fan in washroom to allow ventilation.
2024년 4월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Karan,Sorry to hear about your experience at the property.

6/10 - 괜찮아요

Doreen 님, Winnipeg

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds are comfortable but small, the rooms need repair and updating. The staff are pleasant.
2024년 3월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 9일
Doreen,Glad you liked the comfort and the staff.Looking forward to host you soon.

6/10 - 괜찮아요

Candace

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was nice and friendly. The parking lot and area was full of garbage. During breakfast people not staying at the hotel came in for breakfast full of piss and stealing food. Very noisy at night time.
2024년 3월에 2박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Candace,Sorry to hear about your experience.Looking forward to host you soon for a better experience.

8/10 - 좋아요

russell

좋아요: 청결 상태, 직원 및 서비스
Quick and easy check-in.
2024년 3월에 2박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 11일
Russell,4/5 is a good start.

6/10 - 괜찮아요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 11일
David 3/5 is a good place to start with.

10/10 - 훌륭해요

Alison

2024년 3월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 8일
Alison,Thanks for the rating.Looking forward to host you soon.

10/10 - 훌륭해요

JEFF

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Very polite friendly and very quick check inn
2024년 3월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 11일
Thanks Jeff,Your feedback will be passed to the team and looking forward to host you soon.

4/10 - 별로예요

Hannah

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were super helpful, but the hotel itself was very run down. The shower ran freezing cold water, the hallways and rooms smelled like cigarette smoke, the wallpaper was peeling off the walls and when we arrived there were four trash bags in front of our unit with open garbage. Definitely priced high for what you get.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Hannah,Thanks for the kind words for the staff who is working tirelessly to make this place a better one.

2/10 - 너무 별로예요

Dale

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst place I’ve EVER stayed in over 50 years!! The hotel was like a crack house for all the locals & the staff never discouraged random strangers from entering the building. The room was so disgusting we didn’t even sleep IN the bed & forget staying for the morning breakfast. We have over 20 pictures and no where near enough space to describe how bad this place was. The stars for this hotel are likely from all the druggies & lowlifes but not from anyone with an ounce of dignity or brain cells. Only reason we stayed was because it was very late & we had already driven 12 hours that day. Expedia MUST remove this hotel from their site if they wish to continue being a reputable company that offer travellers recommendations. It would also be amazing if I were refunded for being subjected to such deplorable conditions!!
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Dale,So this review is for the refund being not received?

6/10 - 괜찮아요

Calvin

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Fast and friendly check in. Room was clean but very dated. Fine accommodation for the price
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Calvin,Thanks for appreciating the team.We look forward to hosting you soon.

2/10 - 너무 별로예요

Darrel

별로예요: 청결 상태
Nothing very loud could not sleep had to ask for a different room????
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Darrel,This time we will offer you a room which will be peaceful and quit for your good nights rest.

10/10 - 훌륭해요

Jim

좋아요: 직원 및 서비스
Very dark in the parking lot.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Jim,its all bright now look forward to hosting you soon.

10/10 - 훌륭해요

Melissa

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Melissa,5/5 is awesome.

10/10 - 훌륭해요

Melissa

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Melissa,Glad you found it comfortable.

8/10 - 좋아요

Sonia

2024년 3월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 9일
Sonia,Cheers on the 4.

10/10 - 훌륭해요

Desiree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 4월 12일
Desiree,5/5 is excellent.

6/10 - 괜찮아요

Aimee

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 12일
Aimee,Thanks for the rating

4/10 - 별로예요

Harpreet

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were not cleaned and maintained adequately.
2024년 2월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 9일
Harpreet,2/5 is good to begin with I am sure we will reach 5/5 with you on your next stay.

10/10 - 훌륭해요

Brian Cody

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice. Big rooms
2024년 2월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 9일
Brian,You are the man glad you loved our big rooms.

2/10 - 너무 별로예요

Aaron

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT BOOK THIS HOTEL. We arrived to a bunch of people doing drugs and alcohol all over the property. There was a blood stain on the wall as we made our way to our room, the room had holes on the walls, dirty bedding, smells. When we secured our trailer and vehicle, ambulance and fire showed up to haul someone away who was high on drugs and we presume was overdosing. 10 seconds after walking into the room, we grabbed our stuff and left for sanitary and safety reasons. Blood on the wall, drugs being abused, dirty/destroyed rooms, and safety concerns for our own and our properties well being are just some of the reasons to stay away. The holiday inn not too far away is where we ran to and it was amazing. Great breakfast too! STAY AWAY from this hotel!
2024년 2월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 12일
Aaron,Sorry to hear your challenges while on your stay at the property. We are working on the same to improve our guests experience with us.Looking forward to host you soon.

6/10 - 괜찮아요

Jon

2024년 2월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 9일
Jon,3/5 is not bad thanks for the rating

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 9일
Andrea,Thanks for the 5/5

2/10 - 너무 별로예요

deepak

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 9일
Deepak,1 rating is not bad to start with we will reach 5 someday with your experience with us.

6/10 - 괜찮아요

laihan

가족 여행
별로예요: 숙박 시설 상태 및 시설
price are expensive for this condition
2024년 2월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 9일
Laihan,We are a vintage property which have preserved the look of the past in the modern world look forward to see you soon.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint pool was cold
2024년 2월에 2박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 9일
Melissa,The pool is all set for you at 84 to have a great swim.Cant wait to host you soon.

6/10 - 괜찮아요

Brandon

좋아요: 직원 및 서비스
Staff are nice. Room was clean. Bathroom was in poor condition.
2024년 2월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 9일
Brandon,I will convey your wishes to the staff along with housekeeping and in your future visit you will walk into a perfect bathroom.

10/10 - 훌륭해요

Jamie

2024년 2월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 11일
Jamie,Thanks for the rating.

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스
Hotel staff was amazing.. Rooms outdated and not so clean
2023년 12월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 8일
Michelle,Thanks the appreciation will be shared with our staff.Thanks for your feedback as we are working on the same to upgrade our property.

4/10 - 별로예요

Henry

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was ok, the bathroom window in shower is clear glass, this unit is main floor and street side, i could see where people would feel uncomfortabke with this, i thought it was odd
2024년 2월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 8일
Henry,Sorry to hear about your challenges at our property.Your feedback is very valuable for us and I assure you of great experience in your next stay.

8/10 - 좋아요

Morris

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Need a exhaust fan for the bathroom. Curtains would not completely close off the window.
2024년 1월에 1박 숙박함
답변 제공: Sanket Girolla 님, 2024년 4월 8일
Morris,Sorry to hear that you had a tough time with exhaust being missing. Your feedback will be noted and I assure you of a better experience in your next stay with us.

6/10 - 괜찮아요

Angele

We stayed 3 nights. We did not get new towels, garbage was not picked up, beds were not made. Usually they still clean the room even if we are not checking out. Was disappointed for that. Also, breakfast was limited because the pancake machine was out of order and the juice dispenser machine also.
2024년 1월에 3박 숙박함
답변 제공: Front desk 님, 2024년 1월 23일
We are truly sorry to hear about your recent experience with us. Please accept our sincere apologies for the oversight in housekeeping and the inconvenience with our breakfast amenities. Your comfort is our top priority, and we are addressing these concerns with urgency. We appreciate your feedback and hope to have the chance to welcome you back for a stay that exceeds your expectations.

8/10 - 좋아요

prince

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My experience at the hotel was quite positive. The staff was attentive, the room was comfortable, and the amenities provided a good level of convenience.
2024년 1월에 1박 숙박함
답변 제공: Front desk 님, 2024년 1월 23일
It's heartening to hear about your positive experience at our hotel. We're delighted to know that the attentiveness of our staff, the comfort of your room, and the convenience of our amenities contributed to a memorable stay. Thank you for choosing us, and we eagerly anticipate your next visit.

8/10 - 좋아요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Front desk 님, 2024년 1월 23일
Thank you for the perfect score! We're thrilled to hear you enjoyed your stay with us. Your satisfaction is our greatest reward. We look forward to welcoming you back for another exceptional experience.

10/10 - 훌륭해요

ralph

2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 23일
Thank you for the perfect score! We're thrilled to hear you enjoyed your stay with us. Your satisfaction is our greatest reward. We look forward to welcoming you back for another exceptional experience.