고급 침구, 오리/거위털 이불, 셀렉트 컴포트 침대, 미니바

더 뷰 루가노 여행 후기

5 out of 5
더 뷰 루가노
Via Guidino, 29, Paradiso, Lugano

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 126개 이용 후기 중 100개" "
평점 8 - 좋아요. 126개 이용 후기 중 19개" "
평점 6 - 괜찮아요. 126개 이용 후기 중 4개" "
평점 4 - 별로예요. 126개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 126개 이용 후기 중 2개" "

10/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

HYE-WON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무나 만족스러운 곳
위치.시설.접근성.식사.서비스 모두 백점 만점에 백점!!! 스파는 시설이 다른곳에 비해 별로이긴 하나 다른 모든것들은 충족이됨.
2018년 8월에 2박 숙박함
답변 제공: F.O 님, 2018년 9월 13일
Dear HYE-Won, thank you for staying with us and for taking time giving us your precious feedback. We are really glad that you were able to enjoy so many things during your stay, from the location and accessibility to the dining experience at our restaurant. It is rewarding to learn that the service of our staff was able to create a positive impact on your stay. We hope to welcome you back soon. Best regards, THE VIEW Lugano

8/10 - 좋아요

Iwan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Claudia Melatti 님, 2024년 1월 10일
Dear Mr Iwan, Thank you for your recent visit and for sharing your feedback. We are glad to read that you appreciated our services and hope to welcoming you back the earliest. Kindest regardsClaudia Melatti

10/10 - 훌륭해요

Edita

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel and the view !!
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

ovidiu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. We definitely will return back . Felt like home .Everything was great ,I miss it already. Thank you so much.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Francesco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was great. We could't ask for better. We travelled for over 50 years to the finest places and this is up there with best. we have never had a hotel that had a vehicle to use to go somewhere for free. Expensive but worth every penny.
2023년 9월에 3박 숙박함
답변 제공: Claudia Melatti 님, 2023년 9월 20일
Dear Mr Francesco, We sincerely appreciate your fantastic review! It's incredibly rewarding to hear that, after traveling to some of the world's finest places for over 50 years, you consider our hotel among the best.Our team strives to provide excellent service, and we are thrilled that you found everyone to be great. We are also pleased that you found value in our complimentary vehicle service, as we aim to make your stay as convenient as possible.Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the futureKindest regards

8/10 - 좋아요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sensationelle Aussicht und hervorragendes Essen
Ich bin 2 Meter lang und "gut gebaut" und tue mir schwer mit niedrigen und schmalen Betten und generell mit niedrigen Sitzgelegenheiten. Mir war das Bett viel zu nieder und zu schmal und alle Sitzgelegenheiten im Zimmer ebenfalls viel zu tief, aber das liegt einfach an meiner Körpergröße.
2023년 9월에 3박 숙박함
답변 제공: Claudia Melatti 님, 2023년 9월 20일
Dear Mr Walter, We appreciate your feedback. We understand that your height make standard beds, as well as seating, uncomfortable for you. Your comfort is important to us, and we apologize for any inconvenience you experienced.Should you choose to stay with us again, please let us know in advance, and we will make every effort to provide more suitable options. Thank you for choosing our hotel, and we hope to have the opportunity to better accommodate your needs in the future.Kindest regards

10/10 - 훌륭해요

steven

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Vikashkumar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a wonderful stay in paradise ❤️
2023년 8월에 2박 숙박함
답변 제공: Claudia Melatti 님, 2023년 9월 14일
Dear Guest, Thank you for sharing your experience. We are delighted to read that you enjoyed your experience in Paradiso ! Hope to welcoming you back in the future. Warm regardsClaudia Melatti

10/10 - 훌륭해요

amelie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fabulous view and suites, very quiet, excellent terrasse and restaurant
2023년 6월에 3박 숙박함
답변 제공: Angela 님, 2023년 7월 9일
Dear Amelie,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed the fabulous view and suites we offer. Our team works hard to provide a tranquil and serene environment for our guests to relax and enjoy the view from our unique spot.We are particularly proud of our exclusive terrace, especially during the summer months, as it offers a truly exceptional setting. It's wonderful to hear that you found it excellent. The combination of the breathtaking view and our Michelin-starred restaurant truly makes it a must-visit destination in Lugano!We appreciate your kind words and recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another unforgettable experience.Warm regards,Angela monopoliFront of the House Manager

10/10 - 훌륭해요

abdul hassan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very relaxing and quiet place for a getaway.
2023년 5월에 2박 숙박함
답변 제공: Angela 님, 2023년 7월 9일
Dear Abdul Hassan,Thank you for your review. We are glad to hear that you found our hotel to be a very relaxing and quiet place for a getaway. It is our goal to provide a peaceful environment where guests can unwind and enjoy their stay also for few nights.We appreciate your kind words and hope to welcome you back for another relaxing experience in the future.Best regards,Angela MonopoliFront of the House Manager

10/10 - 훌륭해요

Josh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel has the best service we have had in a long time. It was so discreet and beautiful. I would highly recommend it because it isn’t crowded yet still easily accessible by taxi.
2023년 5월에 2박 숙박함
답변 제공: Angela 님, 2023년 7월 9일
Dear Josh,Thank you for sharing your feedback! We are delighted to hear that you had an exceptional experience and found our service to be the best you have encountered in a long time.We take pride in providing discreet and attentive service to ensure our guests' comfort and satisfaction. It is wonderful to know that our efforts were appreciated during your stay.Additionally, we are pleased to hear that you found our hotel to be beautiful and enjoyed the tranquil atmosphere. Our aim is to create a peaceful and relaxing environment for our guests to experience a relaxing stay and feel at home away from home.Your recommendation means a lot to us, and we are grateful for your kind words. We also appreciate your mention of the hotel's convenient accessibility, yet with a sense of calm and space.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for another exceptional experience.Warm regards,Angela Monopoli Front of the House manager

10/10 - 훌륭해요

Irina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traumhaft
Super schönes Hotel, wunderschöne Juniorsuit mit Atemberaubendem Blick.
2023년 5월에 5박 숙박함
답변 제공: Angela 님, 2023년 7월 9일
Dear Irina,Thank you for taking the time to share your positive feedback regarding your stay at our hotel. We appreciate your kind words and are delighted to hear that you enjoyed your experience with us. We look forward to welcoming you back for another outstanding stay in the future. Should you have any further needs or requests, please do not hesitate to reach out to us.Thank you once again for choosing our hotel, and we appreciate your recommendation.Best regards,Angela MonopoliFront of the House Manager

10/10 - 훌륭해요

Omer

2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Alessio

2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Abdulla 님, Doha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was perfect. We really enjoyed our long weekend holiday there. They provide electrical car to move around Lugano which is perfect. Checking in was very easy and fast!. The reception guy names “Martin” was very nice, helpful, kind, supportive & helping us with everything to visit in Lugano. We tried the spa & it was nice! We missed hammam experience but kept it for next time. The best thing about the room was the huge bathtub & the view. Thanks The View team <3 !
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

dion

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
beautiful views. Spa and rooms are wonderful. The food was amazing. We will return.
2023년 2월에 3박 숙박함

10/10 - 훌륭해요

Urs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ein Aufenthalt vom absolut Feinsten
Zum x.ten Mal im The View sind wir Jedesmal aufs Neue begeistert über dieses traumhafte Hotel. Der persönliche Service, das unbeschreiblich nette Personal, die Suiten, das Essen, der Pool, das Wellness, alles stimmt einfach 100%. Jedes Mal ein Aufenthalt den man nicht mehr toppen kann. Herzliche Dank an das gesamte Team des Hotels The View.... wir waren einmal mehr begeistert und kommen demnächst wieder zurück...
2023년 2월에 2박 숙박함
답변 제공: cm 님, 2023년 2월 27일
Dear Mr Urs, Thank you for staying with us again and thank you kindly fr your amazing review, we are extremely happy to see that you enjoyed your stay once more. We hope to welcome you back another time on a future occasion. With our kindest regards, Claudia Melatti

10/10 - 훌륭해요

Sandro

2022년 12월에 1박 숙박함
답변 제공: cm 님, 2023년 2월 27일
Dear Mr Sandro, Thank you for having visited us and for your review. We hope to welcome you back on a future occasion. With our kindest regards, Claudia Melatti

10/10 - 훌륭해요

Mark

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location, accommodation, staff; great!
Wonderful location, beautiful accommodation, great staff!
2022년 12월에 2박 숙박함
답변 제공: cm 님, 2023년 2월 27일
Dear Mr Mark, Thank you for having visited us and for your review. We are delighted toes that you enjoyed your stay and enjoyed our services. We hope to welcome you back on a future occasion. With our kindest regards, Claudia Melatti

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is excellent, high quality, and good value for money. The views are spectacular and I would not hesitate to recommend this hotel. It is 5-10 min drive outside the main area of the city, and not entirely walkable from up the hill, so they have smart cars available to guests for free to make up for it. We got an early check-in, breakfast included everyday. Give this one a try!
답변 제공: Claudia Melatti 님, 2022년 11월 3일
Dear Mr Ali, Thank you for having visited us and for your detailed review. We are delighted to read you enjoyed our property and services and hope to welcoming you back on a future occasion.With our kindest regardsClaudia Melatti

10/10 - 훌륭해요

John 님, London

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived at the property to do my job, and the staff and the facilities combined to help me to do that so I can now rest at home. I arrived tired, busy and slightly burned out - but because of the staff, facilities, clean air and views I easily did 2-3 weeks work during my 5 days at The View Laguna - and I also completed many of the wider training, meetings and strategic things I needed to do in my time there too. I could easily do 12-14 hours a day and remain refreshed, focused, rested and happy. This was a truly outstanding experience for me which I will book many times in the future. I’m very grateful for everything you did for me. Thank you.
2022년 9월에 5박 숙박함
답변 제공: Claudia Melatti 님, 2022년 9월 26일
Dear Mr John, Thank you for your precious feedback. We are delighted to read that your expectations were met and we could be of help. We look forward to welcoming you in the future. With our kindest regardsClaudia Melatti

8/10 - 좋아요

Arturas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 4박 숙박함

10/10 - 훌륭해요

elbunit

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

annette

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really great service and friendly service ambassadors. Can use their electric cars and bikes for free; spa has salt room and sauna; awesome view at night from the bed (first time for us). Spa is OK. Sometimes some staff are not as enthusiastic (maybe language issue).
2022년 7월에 1박 숙박함
답변 제공: Claudia Melatti 님, 2022년 8월 18일
Dear Mrs Annette, Many sincere thanks for your kind review and recommendation. We look forward to welcome you back very soon. Kind regards, Claudia Melatti

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Claudia Melatti 님, 2022년 8월 23일
Dear Mr Juan, Thank you for your visit and feedback! The team and I look forward to welcoming you in the future. With our kindest regards

10/10 - 훌륭해요

Milos

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die Aussicht war gigantisch und der Service ideal. Nur zum weiterempfehlen:)
2022년 4월에 1박 숙박함
답변 제공: Claudia Melatti 님, 2022년 4월 26일
Dear Mr Milos, We would like to thank you for having spent your stay with us at THE VIEW Lugano. We are delighted to read that you appreciated our view and service and hope to welcoming you again on a future occasion. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 - 훌륭해요

AHMED

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was excellent
2022년 3월에 2박 숙박함
답변 제공: Claudia Melatti 님, 2022년 4월 26일
Dear Mr Ahmed, Thank you for your appreciation and for having preferred us for your stay in Lugano. Hope to have the honour of welcoming you again in the future. With our kindest regards Claudia Melatti THE VIEW Lugano

6/10 - 괜찮아요

Joëlle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is elegant but lacks charm. James Bond would not stay here. Friendly staff Beautiful view Generous accomodation The SPA is very much overrated
2022년 2월에 1박 숙박함

8/10 - 좋아요

Arielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spectaculaire
Cet hôtel est situé dans un endroit spectaculaire, la vue est époustouflante. Nous avons passé un très bon séjour, tout est présent pour le rendre inoubliable. La piscine est spacieuse et équipée de jets de massage. Le team est très professionnel.
2021년 12월에 1박 숙박함
답변 제공: Claudia Melatti 님, 2021년 12월 28일
Dear Arielle, Thank you very much for taking the time to share your feedback with us. We are happy to see that your enjpyed your stay with us! Customer satisfaction is one of the biggest compliments we can get, therefore thank you! We hope to be able to welcome you back again soon. Kindest regards Claudia Melatti THE VIEW Lugano

10/10 - 훌륭해요

Stanimir

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top lage, nettes personal, sehr guter service
2021년 9월에 2박 숙박함
답변 제공: THE VIEW Lugano 님, 2021년 11월 26일
Sehr geehrter Herr Stanimir, Vielen Dank für Ihre Feedback zu Ihrem Aufenthalt in unserm Haus. Es freut uns sehr, dass Sie die Zeit bei uns genossen haben! Wir hoffen Sie schon bald wieder bei uns willkommen zu heissen und wünschen Ihnen bis dahin alles gute. Mit freundlichen Grüssen Claudia Melatti THE VIEW Lugano

2/10 - 너무 별로예요

Eugen 님, Herrliberg

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Haus ist sehr laut. Wenn im Nachbarzimmer geduscht wird, meint man, er duscht im eigenen Zimmer. Das Dach im Restaurant ist undicht. Bei Regen wird man nass.
2021년 9월에 3박 숙박함

10/10 - 훌륭해요

Mohammed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함
답변 제공: Claudia Melatti 님, 2021년 8월 21일
Dear Mr Mohammed, We would like to thank you for your recent stay and for dedicating your time to evaluate your experience. We are very glad to read that we met your expectations and look forward to welcoming you back on a future occasion. With our kindest regards

10/10 - 훌륭해요

Urs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TOP OF THE TOP
Auch das x-te Mal im "The View" war ein absolutes Highlight. Wir blieben 5 Tagen und haben jede Minute genossen. Dieses Hotel ist für uns in der Schweiz nicht zu überbieten. Die Zimmer sind sensationell und die Freundlichkeit des Personals unübertreffbar. Gratulation dem Management. Wir kommen wieder und es dauert sicher nicht lange....vielen Dank für Alles.
2021년 7월에 5박 숙박함
답변 제공: Claudia Melatti 님, 2021년 7월 12일
Dear Mr Urs, We are honoured of such a fantastic review and recommendation ! Hope to welcome you back the earliest. With our kindest regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Wunderbarer Service, Personal sehr freundlich, Restaurant sehr fein
2021년 7월에 1박 숙박함
답변 제공: Claudia Melatti 님, 2021년 7월 9일
Dear Guest, We would like to thank you for having preferred THE VIEW Lugano for your stay in Tessin! We are delighted to read that you appreciated your service and hope to welcome you back in the nearest future ! Warm regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, Access to electric cars and bikes, friendliness
2021년 6월에 3박 숙박함
답변 제공: Claudia Melatti 님, 2021년 6월 14일
Dear Guest, We are delighted that you appreciated our service and we would like to thank you for having preferred THE VIEW Lugano for your stay in Ticino! We look forward to welcoming you for another special stay with us. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 - 훌륭해요

실제 이용하신 고객

2021년 5월에 8박 숙박함
답변 제공: Claudia Melatti 님, 2021년 6월 21일
Dear Guest, Thank you for having spent your stay in Lugano with us! We are delighted to read your positive evaluation and hope there will be soon a future occasion to welcoming you back. With our kindest regards Claudia Melatti THE VIEW Lugano

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend getaway to Lugano
Excellent location, excellent service, modern design and of course there is The View!
2021년 5월에 1박 숙박함
답변 제공: Claudia Melatti 님, 2021년 6월 5일
Dear Guest, Thank you for having preferred our boutique hotel for your recent stay in Lugano and for having dedicated your time to review us. The team and I look forward to welcoming you back in this enchanting corner of Switzerland. With our kindest regards Claudia Melatti THE VIEW Lugano

10/10 - 훌륭해요

anita joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous
Beautiful and stylish room, great service, amazing view, overall very satisfied
2020년 12월에 2박 숙박함

10/10 - 훌륭해요

Max

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ein sehr schönen Aufenthalt
Ein sehr schöner Aufenthalt. Wir wurden beim Check In mit einem upgrade in eine Junior Suite überrascht. Wir kommen gerne wieder.
2020년 12월에 1박 숙박함

10/10 - 훌륭해요

Ozan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxuriöses Hotel
Wir haben zwei Nächte in diesem luxuriösen Hotel verbracht. In unserem Zimmer haben wir uns wie in einem Yacht gefühlt, sehr schön eingerichtet mit einem bezauberndem Lake View. Durch dieses Design war es wahrscheinlich nicht möglich die perfekte Isolation zu benutzen. Je nach dem hört man Geräusche von aussen. Das Hotel hat uns herzlich Empfangen. Sie stellen E-Velos und E-Autos zur Verfügung, was wir auch nutzen konnten. Der SPA Bereich gefiel uns sehr gut. Volle Empfehlung von unserer Seite!
2020년 10월에 2박 숙박함
답변 제공: Claudia Melatti 님, 2020년 11월 3일
Dear Mr Ozan, Thank you for your visit and for your recommendation. We are delighted that you appreciated our services and SPA. Hope to welcome you back for another relaxing stay in Ticino. With our kindest regards Claudia Melatti THE VIEW LUGANO

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 2박 숙박함
답변 제공: Claudia Melatti 님, 2020년 11월 1일
Dear Guest, Thank you for having preferred our boutique hotel for your recent stay and for having left your valuable feedback. Hope there will be a future occasion to welcome you back. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 2박 숙박함
답변 제공: Claudia Melatti 님, 2020년 11월 1일
Dear Guest, We would like to thank you for your fantastic evaluation. We look forward to welcoming you back in the future. With our kindest regards Claudia Melatti THE VIEW LUGANO

8/10 - 좋아요

alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 2박 숙박함
답변 제공: Claudia Melatti 님, 2020년 11월 1일
Dear Mrs Alexandra, Thank you for having preferred THE VIEW LUGANO for your stay in Ticino and for having dedicated your time to evaluate us. Hope to welcome you again on a future occasion. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was only for a few days but wonderful. The staff is very helpful with whatever is needed.
2020년 10월에 3박 숙박함
답변 제공: Claudia Melatti 님, 2020년 11월 1일
Dear Guest, Thank you for your positive feedback and for your visit. We hope you will visit us again in the future for another pleasant stay. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 10월에 2박 숙박함
답변 제공: Claudia Melatti 님, 2020년 11월 1일
Dear Guest, Thank you very much for your evaluation and for having spent your holiday with us at THE VIEW LUGANO. Hope to welcome you again in this enchanting corner of Ticino. With our kindest regards Claudia Melatti THE VIEW LUGANO

8/10 - 좋아요

Patric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 4박 숙박함
답변 제공: Claudia Melatti 님, 2020년 11월 1일
Dear Mr Patric, We would like to thank you for your preference and for your feedback. Wish to welcome you again at THE VIEW LUGANO during your future travel to Ticino! With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 - 훌륭해요

Raoul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Claudia Melatti 님, 2020년 11월 1일
Dear Mr Raoul, Thank you for your visit and for having dedicate your time to review us. We all look forward to welcoming you back on a future occasion. With our kindest regards Claudia Melatti THE VIEW LUGANO

6/10 - 괜찮아요

실제 이용하신 고객

2020년 9월에 2박 숙박함
답변 제공: Claudia Melatti 님, 2020년 10월 11일
Dear Guest, Thank you for your recent stay and for sharing your evaluation. Looking forward to welcoming you back in the future. With our kind regards Claudia Melatti THE VIEW LUGANO

8/10 - 좋아요

René

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Hotel Top, Service im Restaurant schlecht.
Das Hotel hat uns sehr gut gefallen, jedoch war der Service im Restaurant schlecht (langes warten auf Bedienung). nach zwei Tagen haben wir das Frühstück aufs Zimmer bestellt, das hat sehr gut geklappt.
2020년 9월에 4박 숙박함
답변 제공: Claudia Melatti 님, 2020년 10월 11일
Dear Guest, Thank you for having spent your holiday with your family at THE VIEW LUGANO. We are very glad that you enjoyed our property and we have noted your comments on the F&B delays. We will inform the team to improve our service for future occasions. Thank you for letting us know and look forward to welcome you back again. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 - 훌륭해요

Ye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent séjour
Vraiment très jolie vue imprenable sur lac et la ville de Lugano. Les personnelles de l’hôtel sont très sympathiques et serviables. La décoration et les installations du l’établissement sont très modernes et neufs. Le repas d’hôtel est délicieux. Nos demandes sont bien prises par l’intention des employés et managers d’hôtel. Nous avons passé un séjour inoubliable et nous comptons d’y retourner la prochaine fois.
2020년 9월에 1박 숙박함
답변 제공: Claudia Melatti 님, 2020년 10월 10일
Cher Ye, Nous vous remercions beaucoup d'avoir choisi notre hôtel de charme pour votre séjour au Tessin. Nous sommes ravis de votre merveilleuse critique et que tout a été à votre satisfaction. En espérant vous revoir bientôt, nous vous saluons cordialement Claudia Melatti General Manager