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벨리시모 부티크 호텔 여행 후기

3 out of 5
벨리시모 부티크 호텔
32 Buccoo Bay Road, Buccoo, Tobago

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 23개 이용 후기 중 9개" "
평점 8 - 좋아요. 23개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 23개 이용 후기 중 5개" "
평점 4 - 별로예요. 23개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 23개 이용 후기 중 1개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Alexander

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, rooms were clean and tidy. There seemed to be only one person doing all the work, which is why they were slow in some respects. Pool was tiny and not suitable for relaxing at because the pool was in the shade all the time.
2020년 3월에 1박 숙박함

8/10 - 좋아요

Ash 님, USA

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was very attentive to our needs. They really went out of their way to make sure we had everything we needed.
2020년 2월에 3박 숙박함

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Tobago Gem
Located in a quiet corner of Tobago it's in walking distance of all amenities of the beach, corner shops, restaurants and the music of Sunday school. It is clean with comfy beds and large bedrooms. It has a relaxing atmosphere and excellent attentive staff. Let them direct you to the chocolate factory hidden inside a cafe a short taxi ride away. The cafe sells home made coconut cake to die for.
2020년 2월에 6박 숙박함
답변 제공: BBH Management 님, 2020년 2월 28일
Thank you for review. We're glad you enjoyed your stay with us at Bellissimo! We were more than happy to be of service.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: BBH Management 님, 2020년 1월 23일
Thank you for your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 1월에 2박 숙박함
답변 제공: BBHManagement 님, 2020년 1월 23일
Thank you for your review.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
We greatly appreciated being allowed to check in early by the hotel manager. However, knowing they were not near things (restaurants, beaches, stores, etc.) they did not have systems set up for transportation to help accommodate their guest. The check out process was disappointing and as we were still on the premises they tried to charge us an additional fee instead of giving us any courtesy notification. When we asked to speak to thw manager they acted as if she left and once we got our receipt she came from the back to say "Have a great day". I would never stay here again because they have poor management skills.
2019년 7월에 1박 숙박함
답변 제공: BBHManagement 님, 2019년 7월 23일
Thank you for your review. We would use the information provided here to assist us with improving our guest services. It's unfortunate that your stay was less than pleasant. A few points to note : 1. There are several restaurants, stores and three beaches walking distance from our establishment. 2. Transportation is always available at an additional cost. We have never adverised a shuttle service. 3. Our check out time is stated as 12:00 noon on booking websites and on the guest registration card. A late check out fee would apply after that time. We would review our communication and management structure as suggested.Thank you again.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and Comfortable
Bellisimo is a basic hotel, which is both clean and comfortable. The staff are very friendly and welcoming. The hotel is situated in the centre of Buccoo and is a short walk from shops and restaurants. The room I had was quiet and the wifi worked well. It would be my first choice on returning to Tobago.
2019년 2월에 2박 숙박함
답변 제공: BBHManagement 님, 2019년 3월 8일
Thank you for positive review. We at Bellissimo are always happy to please our guests. All guest feedback is important for improving our standards.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is located in a great part of town, conviently located in the town of Buccoo, fun attractive sight seeing and beaches are no more than a few minuets walk or drive. The hotel staff and attendants ware extremely friendly, curtious, and kind. No ask was too small or great. They went out of their way to make us feel comfortable. The hotel has amazing rooms, some with a fulll kitchenette and king size bed (room we had) or rooms with just a microwave a fridge, do your research, depending on the size of your group or age of attendees it may be more cost effective to prepare meals. A menu is available to you as well from the hotel, you’d just speak with the staff to arrange breakfast the night/ prior. You also have options to eat at amazing local restaurants, serving the “fish of the day.” The hotel staff really treated us like family, and we will be forever indebted to them for it.
2019년 2월에 1박 숙박함
답변 제공: BBHManagment 님, 2019년 2월 17일
Thank you for taking the time out to review our property. We're glad you enjoyed your stay. All guest feedback is extremely important so that we can continue to improve our standards. Thank you for your positive review. Managment

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 1월에 3박 숙박함
답변 제공: BBHmanagement 님, 2019년 2월 2일
Thank you for your review. We appreciate you taking time out of your schedule to review our property. We at Bellissimo were more than happy to serve you.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location great,walking distance to Buccoo beach! Pool wasn't heated but could be just the time of year , its cold everywhere.
2018년 12월에 1박 숙박함
답변 제공: BBHmanagement 님, 2019년 2월 2일
Thank you for your review. We appreciate you taking time out of your schedule to review our property. We are thrilled that you enjoyed your stay. We will work on improving the temperature of pool. Thank you for bringing it to our attention.We at Bellissimo were more than happy to serve you.

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 5박 숙박함
답변 제공: BBHManagement 님, 2019년 1월 3일
Thank you for our review of our property. We appreciate all guest feedback.

10/10 - 훌륭해요

Bernadette 님, Far Rockaway New York.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff. Special thanks to Ms. Merle,who made me feel welcomed right from the beginning. I would not hesitate to recommend this place.
2018년 9월에 7박 숙박함

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff was very welcoming and accommodating. They provide insights as to the best places to visit. They provided maps and directions.
2018년 8월에 4박 숙박함
답변 제공: BBHManagement 님, 2018년 9월 23일
Thank you so much for your review of our property. We appreciate taking time to review us. We were happy to serve you.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 3박 숙박함
답변 제공: BBHManagement 님, 2018년 8월 15일
Hello, Thank you for your feedback, we truly appreciate it. As a guest of our establishment, your feedback is invaluable as we try to improve on the services that we offer to make the guest experience more enjoyable with each stay. Thank you again for your positive review. Best Regards, Management

8/10 - 좋아요

Rhonnie 님, Trinidad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice for the price. Shower faucets slightly old but that wasnt a deal breaker. Bed was quiet comfortable and staff was very polite.
2018년 8월에 2박 숙박함
답변 제공: BBHManagement 님, 2018년 8월 7일
Dear Rhonnie, Thank you for your review. We appreciate you taking time out of your schedule to review our property. We are thrilled that you enjoyed your stay. We will check on the shower faucet. Thank you for bringing it to our attention.We at Bellissimo werre more than happy to serve you.

10/10 - 훌륭해요

ebs 님, Baltimore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel no but guest house
Had a few problem like no one was there when I was checking in and I had to call a after hours number and also that I was not notified that I had to pay upon arriving there so and also the second room I was moved too was not on the clean side neither was the tub working and the microwave.If u want somewhere convenient , balisimo is your place but not for like a couples retreat kinda thing
2018년 6월에 7박 숙박함
답변 제공: BBHManagement 님, 2018년 8월 7일
Dear Ebs, Thank you for your review. We appreciate you taking time out of your schedule to review our property. We are disappointed to hear that your stay thrilled was less than enjoyable. Thank you for bringing these shortcomings to our attention, they will be rectified. In our policy it states that we have limited front desk hours and that the hotel collects payment upon arrival. When checked ,the microwave and tub in the room were functional before and after your stay. I wish you would've brought these issues to Management while you were at the property. We at Bellissimo were more than happy to serve you.

10/10 - 훌륭해요

Doyle-Barran 님, New York

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
loved the pool
2018년 5월에 2박 숙박함
답변 제공: BBHManagement 님, 2018년 6월 7일
Dear Doyle- Barran, Thank you for your review. We appreciate you taking time to review our property. We are thrilled that you enjoyed your stay. We're happy the pool stood out. We at Bellissimo are more than happy to serve you.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
답변 제공: BBHManagement 님, 2018년 5월 1일
Hello, Thank you for your feedback and for taking the time to write your review of our property As guests of our establishment ,your comments are invaluable as we try to improve on the services that we offer to make the guest experience more enjoyable with each stay. Thank you again for your positive review. Best Regards, Management

6/10 - 괜찮아요

brod 님, calgary

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great location with friendly staff. The pool was great to cool down in.
2017년 9월에 3박 숙박함
답변 제공: BBHManagement 님, 2018년 5월 1일
Hello, Thank you for your feedback and for taking the time to write your review of our property As guests of our establishment ,your comments are invaluable as we try to improve on the services that we offer to make the guest experience more enjoyable with each stay. Thank you again for your positive review. Best Regards, Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was just what we were looking for. Not too large. in a quiet area. Affordable for a family.
답변 제공: BBHManagement 님, 2018년 5월 1일
Hello, Thank you for your feedback and for taking the time to write your review of our property As guests of our establishment ,your comments are invaluable as we try to improve on the services that we offer to make the guest experience more enjoyable with each stay. Thank you again for your positive review. Best Regards, Management

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Five Stars for warm smiles
It was great the staff was very accomadating And the hotel was well kept!
답변 제공: BBHManagement 님, 2018년 4월 11일
Hello Thank you for your feedback and for taking the time to write your review of our property As guests of our establishment ,your comments are invaluable as we try to improve on the services that we offer to make the guest experience more enjoyable with each stay. Thank you again for your positive review. Best Regards, Management

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: BBHManagement 님, 2019년 1월 3일
Thank you for your review of our property. We appreciate all feedback from guests.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
horrible,, mosquitos, no nets, no staff in sight, loud noise in lobby at night, parking dubious, trash below balcony... air conditioning worked but huge spaces below doors for bug entrance. bright bulbs.
답변 제공: BBHManagement 님, 2018년 5월 1일
Hello , Thank you for your feedback and for taking the time to write your review of our property As guests of our establishment ,your comments are invaluable as we try to improve on the services that we offer to make the guest experience more enjoyable with each stay. Best Regards, Management