2-14-24 Higashi-Shimbashi, Minato-ku, Tokyo, Tokyo-to
이용 후기
8.8
훌륭해요
표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1001개 이용 후기 중 532개" "
10 - 훌륭해요
532
평점 8 - 좋아요. 1001개 이용 후기 중 357개" "
8 - 좋아요
357
평점 6 - 괜찮아요. 1001개 이용 후기 중 79개" "
6 - 괜찮아요
79
평점 4 - 별로예요. 1001개 이용 후기 중 27개" "
4 - 별로예요
27
평점 2 - 너무 별로예요. 1001개 이용 후기 중 6개" "
2 - 너무 별로예요
6
9.0/10
청결 상태
9.0/10
직원 및 서비스
8.6/10
편의 시설/서비스
8.8/10
숙박 시설 상태 및 시설
9.0/10
친환경
이용 후기
10/10 - 훌륭해요
실제 이용하신 고객
가족 여행
2024년 1월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실제 이용하신 고객
2024년 1월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 17일
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
10/10 - 훌륭해요
taehyeong
가족 여행
2024년 1월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
taehyeong
2024년 1월에 3박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 17일
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are very pleased to receive your high evaluation.We would be happy to hear more about your impressions of the hotel.We will make every effort to make you happy again when you come back. We look forward to welcoming you again.
8/10 - 좋아요
CHANG SOO
2023년 12월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good!
CHANG SOO
2023년 12월에 7박 숙박함
답변 제공: Front Office Manager 님, 2023년 12월 30일
Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking time to review our property. We are glad hear that your stay in general was satisfactory.We hope that you could enjoy our public large bath, located on the 13th floor. Guests can stretch out and let the tiredness of the day melt away in a moment. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.
8/10 - 좋아요
SUNKYONG
2023년 12월 11일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족합니다
야마노테센, 지하철 위치 좋음
드럭스토어가 반경 1km내에 2개나 있어서 편함
근처네 편의점 다 있고 마트도 있음
빵집도 있음
기본은 하는 호텔임
SUNKYONG
2023년 12월에 5박 숙박함
답변 제공: Front Office Manager 님, 2023년 12월 30일
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
10/10 - 훌륭해요
DONG EUN
2023년 11월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
긴자와 거리도 가깝고 엑스트라쇼파 요청했는데 침대가 셋팅되어있어 세명이 사용하기 편했어요. 신바시역도 가깝고 모든것이 편리했습니다 특히 대욕장도 있어서 피로를 풀기에 최고였습니다
DONG EUN
2023년 11월에 3박 숙박함
답변 제공: Front Office Manager 님, 2023년 12월 30일
Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking time to review our property. We are glad hear that your stay in general was satisfactory.We hope that you could enjoy our public large bath, located on the 13th floor. Guests can stretch out and let the tiredness of the day melt away in a moment. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.
10/10 - 훌륭해요
soohyun
가족 여행
2023년 10월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행으로 3박 묵었는데 위치도 좋고 조식도 정말 맛있었어요
soohyun
2023년 10월에 3박 숙박함
답변 제공: Front Office Manager 님, 2023년 10월 31일
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are relieved to hear that you were satisfied with your stay. Your warm feedback is the driving force for us to strive to please you even more.We are pleased to hear that you enjoyed our breakfast buffet, which offers about 40 kinds of Italian and Japanese dishes. We are pleased to hear that you enjoyed our breakfast. We will continue to listen to your feedback and strive to further improve our service and menu items in order to satisfy our guests.All of our staff will continue to strive to meet your expectations. We look forward to serving you again.
10/10 - 훌륭해요
SEUNGHUN
2023년 10월 12일
SEUNGHUN
2023년 10월에 1박 숙박함
답변 제공: Front Office Manager 님, 2023년 10월 31일
Thank you for choosing Mitsui Garden Hotel Shiodome Italia-gai from among a number of hotels and taking time to review our property. We are glad hear that your stay in general was satisfactory.We hope that you could enjoy our public large bath, located on the 13th floor. Guests can stretch out and let the tiredness of the day melt away in a moment. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.
8/10 - 좋아요
CHANG YOUNG
출장 여행
2023년 9월 17일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
주변에 편의점, 전철역등이 좀 멀어서 불편한점이 있다
CHANG YOUNG
답변 제공: Front Office Manager 님, 2023년 10월 2일
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are pleased to hear that you were satisfied with your stay. With regard to the location, we were very sorry to learn that our hotel location was not to your satisfaction. However, this hotel is located approximately 8 min walk from Hamamatsucho Station of JR Yamanote Line and Tokyo Monorail. The international passenger connects to the airport directly, it is 13 min on the Haneda express from Tokyo Monorail Hamamatsucho station. In additional to this, Haneda is a city airport and is very convenient especially for early morning or late night arrivals and departures.And, there is a Lawson convenience store next to the hotel, but we apologize for the lack of explanation.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.
6/10 - 괜찮아요
HYUNGJU
가족 여행
2023년 8월 11일
좋아요: 청결 상태
전체적으로 괜찮았으나 직원들에게 질문을 하면 그것만 대답하고 그냥 가버려서 이어지는 도움을 받고자 할 때 다른 직원을 부르거나 기다려야 해서 불편했음
HYUNGJU
2023년 8월에 3박 숙박함
답변 제공: Front Office Manager 님, 2023년 8월 23일
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail. However, we are very sorry to hear that you chose our hotel out of many hotels and that you had such a bad experience. We will make every effort to retrain our staff to be more attentive to our guests and to create a hotel where everyone can enjoy their stay with peace of mind.We will share your review with our staff and will use your opinion as a reference in our further improvement. We will continue our efforts to give guests more pleasant stay. We certainly hope you will choose to stay with us again on your next visit to Tokyo.
8/10 - 좋아요
SUNKYONG
2023년 5월 22일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SUNKYONG
2023년 5월에 6박 숙박함
답변 제공: Front Office Manager 님, 2023년 5월 23일
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
6/10 - 괜찮아요
Dongseok
출장 여행
2023년 5월 2일
좋아요: 직원 및 서비스, 편의 시설/서비스
직원들 엄청 친철함.
FIT 대비 객실 배정이 안좋았는지 늦은 시간까지 전철소음이 매우컸습니다
Dongseok
2023년 4월에 3박 숙박함
답변 제공: Front Office Manager 님, 2023년 5월 14일
Please allow us to write back in English.Thank you for staying at Mitsui Garden Hotel Shiodome Itaria-gai.We are pleased to hear about good comments for our staff and we are pleased that you enjoyed your time at our hotel. One of our key priorities is to provide the highest levels of service to our valuable customers. However We are regrets to read that you were not satisfied with the room you stayed in.We would like to create the best environment possible for all our guests in order to enjoy this beautiful city at full. If you encounter a problem of any sort during your stay, please do not hesitate to talk to us at the reception. We are always happy to help our guests. Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Tokyo, and hoping it will be soon.
10/10 - 훌륭해요
Chong-im
출장 여행
2023년 4월 28일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
출장, 가족 모든 목적에 적합한 호텔
조용하고 역에서 많이 멀지않아 편리함.
근처에 편의점이 많음.
공동 대 욕실이 있어 편안하게 이용함
Chong-im
2023년 4월에 2박 숙박함
답변 제공: Front Office Manager 님, 2023년 4월 29일
Thank you for staying to Mitsui Garden Hotel Shiodome Italia-gai and we very much appreciate your detailed review of the hotel. We are very delighted to learn that you were satisfied with the location of our hotel. It is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airports so that its location is convenient for not only business but also sightseeing. Also, we are delighted to learn that you are satisfied with our large public bath on the 13F. Our hotel offers very unique service for our guests to enjoy the large public bath free of charge during their stay. You can enjoy your bath time with pleasure of a large bath and release your tiredness after business or sightseeing.Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.
Thank you for staying with us at Mitsui Garden Hotel Shiodome Italia-gai and sharing your review on Hotels.com.
We are glad to hear that you were satisfied with breakfast. Our breakfast offers buffet style and you can have Italian and Japanese. Also, you could to take it out only during the Olympics. Please not that you cannot usually take out.
Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you.
8/10 - 좋아요
taewook
출장 여행
2020년 7월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
taewook
2020년 7월에 1박 숙박함
답변 제공: Front Office Manager 님, 2020년 7월 7일
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai.
We are glad to hear that you have satisfied with your stay.
We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
Front Office Manager
8/10 - 좋아요
Sara
출장 여행
2020년 2월 9일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
모노레일역과 가까워요
출장으로 묵었습니다. 모노레일역과 멀지 않고 대욕장이.있어서 좋습니다
Sara
2020년 2월에 6박 숙박함
답변 제공: Manager 님, 2020년 2월 9일
Thank you for staying with us at Mitsui Garden Hotel Shiodome Italia-gai and writing your review on Expedia. We hope you do not mind writing back in English.
The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.
Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Shiodome Italia-gai.
Manager
시설, 환경, 조식, 교통 여러면에서 굉장히 좋았습니다.
특히 가격면에서도 good 이었습니다.
YONGSUN
2020년 1월에 1박 숙박함
답변 제공: Manager 님, 2020년 2월 5일
Thank you for staying with us at Mitsui Garden Hotel Shiodome Italia-gai and writing your review on Expedia. We hope you do not mind writing back in English.
We are delighted to learn that you were satisfied with our breakfast and neighborhood. Our restaurant has about 40 dishes which has different variation for each season, so you will be able to have different menu by every season.
Moreover, we are located for 8 minutes from JR Hamamatsucho station which is the nearest station and you can use other railways such as monorail and subway by your foot. Therefore, it is convenient for not only business but also sightseeing.
Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai once again for us to be able to restore your confidence in our faithful hospitality.
Manager
10/10 - 훌륭해요
HWANGJOO
2019년 12월 16일
HWANGJOO
2019년 12월에 1박 숙박함
8/10 - 좋아요
실제 이용하신 고객
출장 여행
2019년 11월 27일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
실제 이용하신 고객
2019년 11월에 1박 숙박함
8/10 - 좋아요
tae young
2019년 10월 25일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
tae young
2019년 10월에 4박 숙박함
8/10 - 좋아요
JAEUNG
2019년 7월 17일
좋아요: 객실의 편안함
So so..
시트에서 냄새가 나고 주차시설이 없다는 것이 흠이며 나머지는 아주 좋음
JAEUNG
2019년 7월에 2박 숙박함
답변 제공: Manager 님, 2019년 7월 23일
Thank you for staying with us at Mitsui Garden Hotel Shidoome Italia-gai and for sharing your feedback on Expedia. We are truly sorry for this inconvenience to reply you in English.
We regret to learn that you feel inconvenience regarding the parking lot. Our parking lot was closed at end of May. Therefore, when you come to our hotel by car, we would like you to find the coin parking nearby. Of course, we can show you about that. Please do not hesitate to ask us.
Moreover, we are pleased to hear that you were almost satisfied with your stay. Your compliment encourages our high motivation to seeking best services.
Once again, we appreciate that you have taken the time to provide us with your feedback. We look forward to welcoming you back to Mitsui Garden Hotel Shiodome Italia-gai.
Manager
It was good hotel and service.
But it is little far by walkiing from Shimbashi station
SUNG MO
2019년 7월에 2박 숙박함
답변 제공: Front Office Manager 님, 2019년 7월 11일
Thank you very much for staying our hotel on your trip.
We are glad to hear that you were satisfied with our hotel and service.
We will share your comment among the team. However, we are sorry about the location which is far from the station.
From Shimbashi station, it takes for 10 minutes by walk.
Our nearest station is Hamamatsu-cho station.
With regard to the location, we were very sorry to learn that our hotel location was not to your satisfaction.
However, this hotel is located approximately 8 min walk from Hamamatsucho Station of JR Yamanote Line and Tokyo Monorail.
Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back should you consider a future visit.
6/10 - 괜찮아요
JUYOUNG
2019년 7월 2일
기차소리가 크게 들려서 불편했습니다.
JUYOUNG
2019년 6월에 2박 숙박함
답변 제공: Mitsui Garden Hotel Shiodome Italia-gai 님, 2019년 7월 5일
Thank you for staying with us at Mitsui Garden Hotel Shiodome Italia-gai, and for sharing your feedback. We are truly sorry for this inconvenience to reply you in English.
We regret that you are inconvenience regarding noise of train. If you request for quiet room when you make a reservation, we accept it as we possible.
Again, we appreciate that you have taken the time to write the feedback. We hope you will give us the opportunity welcoming you back in the future.
Manager
8/10 - 좋아요
Jonghoon
2019년 6월 1일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jonghoon
2019년 5월에 1박 숙박함
답변 제공: Front Office Manager 님, 2019년 6월 19일
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay.
We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai.
We are glad to hear that you have satisfied with your stay.
We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
8/10 - 좋아요
jung hwa
2019년 4월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요
jung hwa
2019년 4월에 3박 숙박함
답변 제공: FRONT OFFICE MANAGER 님, 2019년 6월 10일
Thank you very much for having stayed at Mitsui Garden Hotel Shiodome Italia-gai and taking the time to provide us valuable feedback for your stay.
Your favorable comments has warmed our hearts and we will strive for excellence in our service.
Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai.
10/10 - 훌륭해요
YUNJEONG
2019년 4월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔한 호텔
시설은 깔끔하고 잘 되어 있어요. JR역에서는 10분 정도 걸어야 하고, 시오도메 역은 가까운 편이애요.
YUNJEONG
2019년 3월에 2박 숙박함
10/10 - 훌륭해요
YOOJIN
2019년 2월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 호텔입니다.
트리플룸이었는데 아주 크지는 않지만 편안하고 깔끔했어요. 13층에 대욕장 이용해봤는데 돌아다니느라 피곤했는데 뜨거운 물에 몸 풀고 자니까 좋았어요. 직원들도 친절하고 영어로 응대도 잘 해줬고 조식도 이용했는데 맛있고 깔끔하고 구색도 잘 갖춰져 있었어요.
하네다에서 다이몬으로 와서 걸어서 호텔 찾아갔는데 멀지는 않지만 아주 가깝지도 않아요.
여행 일정이랑 노선을 고려해서 신바시 쪽 호텔로 잡았는데 신바시역까지 가깝지도 멀지도 않은 거리였어요. 위치가 약간 아쉬웠어요.
호텔 앞에 세븐일레븐이 하나 있었는데 그것도 조금 아쉬운 점이에요. 주변이나 위치가 조금 아쉽지만 다른 것들이 전반적으로 다 만족스러웠어요.
YOOJIN
2019년 2월에 2박 숙박함
10/10 - 훌륭해요
Kyucheol
2019년 1월 7일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
객실 크기, 대중탕 아주 만족 !!
대중탕이 있어서 여행의 피로를 푸는데 아주 좋았어요. 객실도 여타 호텔보다 크기도 했고 도쿄여행에서 최고의 호텔로 원픽으로 추천하겠어요
Kyucheol
2019년 1월에 3박 숙박함
8/10 - 좋아요
Suji
2018년 12월 31일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
4박 5일 중 마지막 날 욕실에 문제가 있었는데 빠르게 대처해주셔서 마지막 까지 편하게 있을 수 있었습니다.
Suji
2018년 12월에 4박 숙박함
답변 제공: Front Office Manager 님, 2019년 1월 12일
Thank you for choosing at Mitsui Garden Hotel Shiodome Italia-gai and for sharing your feedback on Hotels.com. We hope you do not mind writing back in English.
We are pleased to hear that you were satisfied with your stay. Your compliment encourages our high motivation to seeking best services.
Especially, we are very much appreciate your complements on our staff, we hold several types competition every year for the best Omotenashi (hospitality) improvement. We assure you that we will continue to strive to provide better service.
It is via guest feedback and customer experience that we can endeavor to provide our guest with a more luxurious and superior stay. We certainly hope we will be able to welcome you back to Mitsui Garden Hotel Shiodome Italia-gai in the near future.
Front Office Manager
8/10 - 좋아요
rosier4
2018년 12월 27일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel with a convenient location and great public bathtub
rosier4
2018년 12월에 1박 숙박함
답변 제공: Front Office Manager 님, 2018년 12월 31일
Thank you for choosing at Mitsui Garden Hotel Shiodome Italia-gai and for sharing your feedback on Expedia.
We are delighted to learn that you are satisfied with your recent stay. Especially thank you for your recommendation about our convenient location and public bath.
Our guests can enjoy your bath time with pleasure of a large bath and release your tiredness after business or sightseeing. We certainly hope you might have enjoyed it.
Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Shiodome Italia-gai.
Front Office Manager
2번째로 가족들과 여행으로 5명이 갔는데 친절하게 잘 챙겨주고, 이전에 갔던걸 찾아서 같은 방으로 써비스 해주어서 정말 좋았습니다.
Gyuhyeon
2018년 12월에 3박 숙박함
10/10 - 훌륭해요
JIN
2018년 12월 13일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋아요 사우나도 좋고 편안해요
JIN
2018년 12월에 1박 숙박함
답변 제공: Front Office Manager 님, 2018년 12월 31일
Thank you for choosing at Mitsui Garden Hotel Shiodome Italia-gai and for sharing your feedback on Hotels.com. We hope you do not mind writing back in English.
We are delighted to learn that you are satisfied with our public bath on the 13F. Our hotel offers very unique service for our guests to enjoy the public bath free of charge during their stay. You can enjoy your bath time with pleasure of a large bath and release your tiredness after business or sightseeing.
Let me stress once again, we greatly appreciated you taking the time to write about your experience with us and we hope that you will provide us with an opportunity to be able to welcome you back to Mitsui Garden Hotel Shiodome Italia-gai in future.
Front Office Manager
8/10 - 좋아요
myongchul
2018년 11월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
myongchul
2018년 11월에 1박 숙박함
답변 제공: Front Office Manager 님, 2018년 11월 26일
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai.
We are glad to hear that you have satisfied with your stay.
We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.
Front Office Manager
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future. Front Office Manager
10/10 - 훌륭해요
LeRoy
가족 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
perfect location in Tokyo
LeRoy
2024년 4월에 1박 숙박함
답변 제공: 三井ガーデンホテル汐留イタリア街 宿泊支配人 님, 2024년 4월 11일
Thank you for your stay at Mitsui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future. Front Office Manager
10/10 - 훌륭해요
Ann-Marie
2024년 4월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The area is beautiful with some cosy restaurants and coffee shops nearby. Station very close by, easy to get to Haneda Airport, most tourist areas from here.
Ann-Marie
2024년 3월에 2박 숙박함
답변 제공: 三井ガーデンホテル汐留イタリア街 宿泊支配人 님, 2024년 4월 11일
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Shiodome Italia-gai again soon.Front Office Manager
8/10 - 좋아요
Gilbert 님, Hudson
연인과의 여행
2024년 4월 1일
L’air climatisé ne fonctionnait pas du tout. L’air n’était pas froid.
Gilbert
2024년 3월에 2박 숙박함
답변 제공: 三井ガーデンホテル汐留イタリア街 宿泊支配人 님, 2024년 4월 11일
Thank you for choosing to stay at Mitsui Garden Hotel Shiodome Italia-gai and for sharing other reviewers in detail.We are very disappointed to know that the temperature of a room make you feel uncomfortable. Kindly be advised that our air conditioning system is controlled by a central system, and each room cannot be switched from heating and cooling. However, please rest assured that we are able to adjust the temperature of air-conditioner in rooms for our guests to stay comfortably. Kindly feel free to let our staff know if you require our assistance anytime.Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Shiodome Italia-gai once again for us to be able to restore your confidence in our faithful hospitality.Front Office Manager
8/10 - 좋아요
HIBIKI
2024년 3월 24일
HIBIKI
2024년 3월에 1박 숙박함
10/10 - 훌륭해요
Kaoru
2024년 3월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kaoru
2024년 3월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 10일
Thank you for your stay at Mitui Garden Hotel Shiodome Italia-gai. We are glad to hear that you have satisfied with your stay. We will make an every effort to offer every guests a comfortable stay. We certainly hope that your time at Mitsui Garden Hotel Shiodome Italia-gai was a memorable one and look forward to welcoming you back in the future.Front Office Manager
Not good enough in air ventilation, too warm at room
Tsz Fan Rondy
2024년 2월에 6박 숙박함
답변 제공: Front Office Manager 님, 2024년 2월 26일
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai. We would also like to thank you for taking the time to provide us with your valuable feedback after your stay.We are sorry to inform you that the air conditioning system in our hotel is centrally controlled and the room was heated at the time of your stay. During seasonal changes, the system is switched on and off depending on the weather and temperature, but we apologize for any inconvenience caused. We apologize for any inconvenience caused. We apologize that we were unable to inform you of this when you inquired.Again, we are very sorry that we could not provide you with a satisfactory stay. We take your comments very seriously and will make every effort to improve our operations in the future. Thank you very much for your valuable feedback.
10/10 - 훌륭해요
PEI TING
2024년 2월 14일
좋아요: 청결 상태, 숙박 시설 상태 및 시설
PEI TING
2024년 2월에 5박 숙박함
답변 제공: Front Desk Manager 님, 2024년 2월 17일
Thank you very much for staying at Mitsui Garden Hotel Shiodome Italia-gai.We are glad to hear that your stay was more satisfactory than your evaluation.We hope you will stay with us again when you visit Tokyo!We will make every effort to make you happy again when you come back. We look forward to welcoming you again.