시부야 그랑벨 호텔을 이용해 주셔서 진심으로 감사드립니다. 고객님께서 남겨 주신 말씀은 호텔 직원 모두가 공유하여 호텔 서비스 향상에 도움이 되도록 노력하겠습니다. 반면, 호텔에서 완전한 만족을 드리지 못해 너무 아쉽고 죄송한 마음입니다. 고객에게 제공되는 모든 서비스 부분 더욱 세심하게 확인하여 불편함이 없도록 노력하겠습니다. 다음에 방문하신다면 더욱 발전된 모습으로 찾아뵐 것을 약속드립니다. 감사합니다. 시부야 그랑벨 호텔 프론트 김유나

Dear Mr./Ms Saebom, Greetings from Shibuya Granbell Hotel. We hope you had a pleasant journey back home. Thank you very much for taking the time and sharing your review of your recent stay with us. We are delighted to know that you enjoyed your precious holiday with us as guest satisfaction is our utmost priority. Thank you once again, and we look forward to welcoming you back in the near future. Kind regards, Shibuya Granbell Hotel Reception

Dear valued guest, Thank you for taking the time and sharing your review with us via Expedia.com. We are pleased that you found our location accesible to Shibuya station. We very much look foward to welcoming you back again in the near future. Best regards, Shibuya Granbell Hotel Reception

Dear valued guest, Thank you very much for taking the time and sharing your review with us. We are glad to know that you found our location very convinient and close from the central part of Shibuya area. We look forward to seeing you again hopefully soon. Yours Sincerely, Front Desk Shibuya Granbell Hotel

Dear DAYOUNG, Thank you very much for taking the time and shraing your experience with us via. Expedia.com. We appreciate that you have had a relaxing time in our hotel. We very much look forward to seeing you hopefully in the near future. Yours Sincerely, Front Desk Shibuya Granbell Hotel

Dear Mr./Ms. Seokun, Thank you very much for taking the time and shraing your review with us via Expedia.com. It is our pleasure to be part of your Tokyo experience. We very much look forward to having you with us again in the near future. Yours sencerely, Front Desk Shibuya Granbell Hotel

Dear Mr./Ms Kia, Thank you very much for staying with us at Shibuya Granbell Hotel. It is our pleasure to be part of your Tokyo experience. We apologize for the inconvinience that have caused you regarding the light in the room. We have followed up the matter with our team to ensure that all of our guests would have relaxing stay in our hotel. Yours Sincerely, Front Desk Shibuya Granbell Hotel Reception

Dear Mr./Ms. HYJ, Thank you very much for taking the time and sharing your review with us via Expedia.com. We appreciate your detailed discription of our hotel service and the facilities near us. We very much look forward to welcoming you back hopefully soon. Yours Sincerely, Shibuya Granbell Hotel Reception

Dear Valued Guest, Thank you for taking the time and sharing your review with us via Expedia.com. We are glad to know that you liked our location, room and guest service. We very much look forward to welcoming you back again in the near future. Best regards, Shibuya Granbell Hotel Reception

Thank you for using our hotel. We are happy to hear about it. We are looking forward to seeing you next time.