총 979개 실제 이용 고객 후기를 기반으로 한 평점

4.3 (5점 만점)
100% 추천 여행객 비율
4.4 객실의 청결도
4.4 서비스 및 직원
4.2 객실의 편안함
4.2 호텔 상태
익스피디아 실제 이용 고객 후기
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2024. 4. 14. , Expedia
Friendly staff from the start. Check in was a breeze. Held our luggage til our room was ready. Room was clean. Close to trains, food, and entertainment.
3점(5점 만점)
실제 이용 고객이 작성,

게시일: 2024. 4. 12. , Expedia
Overall, a decent hotel to stay in. We were there for a week and stayed in shinjuku because we thought it was central for many of the areas we were intending on visiting. The room is small, only room for shoes and 2 full sized luggages to remain open. Otherwise, your shopping bags will have to start piling up on the little couch. This is typical for Japanese hotels. We had issues with the AC and had to have the front desk reset the AC unit. After they did that, it was fine. Convenient with a Lawson’s store downstairs for water and last minute items. Now, the area. Kabukicho area in Shinjuku is known to have the highest crime rates in Tokyo (didn’t know this prior) and you’ll notice a lot of bars, hostess bars, girls holding signs on the sidewalk, Nigerians trying to lure men into these bars or massage parlors, etc. Didn’t feel safe area. Always needed to do a headcount with our group to make sure we were all there as we walked the streets looking for places to eat. Most places had good food, a lot of MSG so you’ll feel a little thirsty and swollen by end of day, lol! Please be sure to check your bill. I think sometimes they take advantage of the tourists. Anyway, we had a good time overall and this hotel was convenient. Also, take the shinjuku-sanchome stop off of the Marunouchi line as this stop is closer to the hotel versus the shinjuku main station stop.
호텔 매니지먼트의 의견
2024. 4. 14.에 ALI(호텔 매니지먼트)에 의해 작성
"Thank you very much for staying at Citadines Central Shinjuku Tokyo.We would like to share your comments with our entire staff and will make use of them to improve our services in the future.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.We sincerely look forward to serving you again."
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2024. 4. 12. , Expedia
Awesome staff! Clean and neat. Great proximity to all the Shinjuku hot spots.
호텔 매니지먼트의 의견
2024. 4. 14.에 ALI(호텔 매니지먼트)에 의해 작성
"Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
4점(5점 만점)
실제 이용 고객이 작성,

게시일: 2024. 4. 11. , Expedia
location is near to everything
호텔 매니지먼트의 의견
2024. 4. 11.에 Guest Service(호텔 매니지먼트)에 의해 작성
Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future.
4점(5점 만점)
실제 이용 고객이 작성,

게시일: 2024. 4. 9. , Expedia
Convenient location. Worked well for our family of three. Small room but we had everything we needed for our stay in Tokyo.
호텔 매니지먼트의 의견
2024. 4. 11.에 Guest Service(호텔 매니지먼트)에 의해 작성
Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future.
1점(5점 만점)
실제 이용 고객이 작성,

게시일: 2024. 4. 8. , Expedia
Ratty hotel, VASTLY overpriced
호텔 매니지먼트의 의견
2024. 4. 8.에 Tani(호텔 매니지먼트)에 의해 작성
Thank you for using Citadines Central Shinjuku Tokyo.Regarding the cleanliness you pointed out, we apologize for the inconvenience caused.We will review the check system and improve it as soon as possible to prevent this from happening in the future.Thank you very much for taking the time to post this while you are busy.We will continue to strive to be a better hotel so that our customers can use it comfortably.We look forward to welcoming you back on your next visit.
5점(5점 만점)
실제 이용 고객이 작성,

게시일: 2024. 4. 7. , Expedia
Great location and well appointed rooms. Service from reception and housekeeping was excellent. Local dining options were extensive, and only a few minutes from Shinjuku station
호텔 매니지먼트의 의견
2024. 4. 8.에 Tani(호텔 매니지먼트)에 의해 작성
Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future.
4점(5점 만점)
실제 이용 고객이 작성,

게시일: 2024. 4. 2. , Expedia
호텔 매니지먼트의 의견
2024. 4. 5.에 ALI(호텔 매니지먼트)에 의해 작성
"Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo.We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement.We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future."
3점(5점 만점)
실제 이용 고객이 작성,

게시일: 2024. 3. 27. , Expedia
The room service person lost my lock while cleaning the room. And one of the foreign from desk person acting super obnoxious when I approached him for questions with my broken Japanese. He looked annoyed as hell while I was struggling to speak with him. He immediately switched to English with a very impatient attitude with me and I was like wow soo rude.
호텔 매니지먼트의 의견
2024. 3. 28.에 Guest Service(호텔 매니지먼트)에 의해 작성
Thank you very much for staying at Citadines Central Shinjuku Tokyo.We will take your comments seriously and ensure that our staff is thoroughly trained and instructed to provide you with services that will satisfy you in the future. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.From all of us at Citadines Central Shinjuku Tokyo, we look forward to welcoming you back here.
4점(5점 만점)
실제 이용 고객이 작성, 거주지: irvine

게시일: 2024. 3. 26. , Expedia
The central location in Shinjuku was perfect. Rooms were bit small but very clean. There was a good restaurant in the property and many nice cafes and restaurants nearby.
호텔 매니지먼트의 의견
2024. 3. 26.에 Tani(호텔 매니지먼트)에 의해 작성
Thank you very much for choosing to stay at Citadines Central Shinjuku Tokyo. We would also like to take this opportunity to thank you for taking the time to share your comments with us. Your kind words have given us all confidence and encouragement. We would like to continue to welcome you with our warm hospitality, and we hope that you will take another opportunity to visit us again in the future.