디럭스 스튜디오 스위트, 킹사이즈침대 1개, 금연 | 분사식 욕조

베이몬트 바이 윈덤 노스우드 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 노스우드
2426 Oregon Rd, Northwood, OH

이용 후기

4.8
평점 10 - 훌륭해요. 815개 이용 후기 중 70개" "
평점 8 - 좋아요. 815개 이용 후기 중 134개" "
평점 6 - 괜찮아요. 815개 이용 후기 중 153개" "
평점 4 - 별로예요. 815개 이용 후기 중 150개" "
평점 2 - 너무 별로예요. 815개 이용 후기 중 308개" "

5.0/10

청결 상태

5.8/10

직원 및 서비스

4.2/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Jason Edward

2024년 3월에 7박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jason Edward, We are sorry to hear that your experience did not meet your expectations. Please contact us directly to discuss any concerns you may have so we can address them accordingly.

6/10 - 괜찮아요

Michael

출장 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I liked price. It was fairly clean with no bugs that I saw. Gas stations and a few good restaurants near. I did not like the fact the police had to be called on some guests, having to evacuate outside in the cold due to two separate fire alarms, subpar breakfast area and more smoke in the no smoking wing than I have experienced anywhere!
2024년 3월에 8박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Michael, Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the pricing and cleanliness of the hotel. We regret to hear about the incidents you mentioned and assure you that our guests' safety is our top priority. We will address your concerns internally to prevent similar occurrences in the future.

2/10 - 너무 별로예요

David

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is down right disgusting dirty bedding,dirty floors, yellow stained towels, and what looked like small blood spots in the bathroom, heater didn’t work properly and the tv was just static
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Hello David, We appreciate your feedback and regret to hear about your recent experience. Your comments have been noted and will be passed on to the relevant departments for immediate attention. Our team strives to maintain the highest standards of cleanliness and comfort for all our guests. Please reach out to our management team directly to discuss your concerns in detail.

10/10 - 훌륭해요

Jasmine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are nice and staff is attentive and friendly
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Jasmine,We are delighted to hear you found our rooms comfortable and our staff welcoming during your stay. Your feedback is greatly appreciated as we strive to provide exceptional guest experiences. Should you have any further comments or need assistance, please feel free to reach out to our management team.

2/10 - 너무 별로예요

Scot

Property is very trashy. Can’s outside are overflowing with trash. The rooms are not what the pictures showed. Mouse poop on beds. Some things in the room don’t work.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Scot, We're disappointed to hear about your experience and apologize for the inconveniences faced. We encourage guests to reach out to us directly during their stay to address any concerns promptly and ensure a comfortable visit. Your feedback will be shared with the team for further improvement.

10/10 - 훌륭해요

Catera

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Catera,We are delighted to hear that you had a pleasant stay with us. Should you have any feedback or suggestions for improvement, please feel free to reach out to our management team so we can continue to enhance our guests' experiences. Thank you for choosing our hotel, and we hope to welcome you back soon.

6/10 - 괜찮아요

Laura

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Laura,We appreciate you choosing our hotel for your stay. If there is anything specific that you would like to share or discuss, please don't hesitate to reach out to us directly. We value your feedback and would be more than happy to address any concerns you may have had during your time with us.

4/10 - 별로예요

Marie

좋아요: 청결 상태
별로예요: 직원 및 서비스
Had to wait 20 minutes before somebody came to the front desk to check us in. We had slightly warm water for showers.More than likely not staying again.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Marie, Thank you for taking the time to share your experience with us. We apologize for any inconvenience caused during check-in and for the issue with the water temperature. We appreciate your feedback and will use it to improve our services for future guests.

8/10 - 좋아요

Kala

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Kala,Thank you for choosing our hotel for your recent stay. We appreciate your rating and hope you had a great experience with us. Please don't hesitate to reach out to us if there is anything we can do to assist you further.

6/10 - 괜찮아요

Patricaa

단체 여행
좋아요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Patricaa, We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly to share any feedback you may have about your experience. We value the opportunity to improve and provide the best possible service to our guests.

2/10 - 너무 별로예요

Bryce

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Bryce, We apologize for any issues you may have experienced during your stay. Please reach out to our hotel directly so we can address your concerns and make things right. We appreciate your feedback and hope to have the opportunity to host you again in the future.

2/10 - 너무 별로예요

Alan

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again.
The hotel looked rundown, the room was small, many of the towels in the room are so old that they have holes in them. The shampoo and conditioner were from prior guests and barely had any in it t.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Hello Alan,Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will take it into consideration as we continue to improve our facilities and amenities. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

4/10 - 별로예요

Ronshawn

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures pretty much lied about how the rooms would look. Doors had punch holes in it, Tubes wasn’t clean and bed sheets was not changed. Its like it haven’t been cleaned in years. The room and hallway floors was all stained and not clean. I don’t not recommend even if the price looks good.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Ronshawn,Thank you for sharing your feedback. We appreciate your comments regarding the room conditions and cleanliness. We strive to provide a high standard of cleanliness for our guests, and we apologize if we fell short during your stay. We will address these concerns with our housekeeping team to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future.

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible all around
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Sarah,Thank you for sharing your feedback with us. We regret to hear that your experience was not up to your expectations. Your feedback is important to us and we value your input. We encourage you to reach out to our management team directly to discuss your concerns in further detail.

2/10 - 너무 별로예요

Aaron

2023년 8월에 10박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Aaron,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 - 훌륭해요

David 님, North Andover

좋아요: 청결 상태, 직원 및 서비스
Near to downtown and reasonable price. Furnishings have been replaced and renewed, but age still shows.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello David,Thank you for choosing our hotel for your recent stay in the city. We appreciate your feedback regarding our location and affordable rates. We understand that some of our furnishings may show signs of age, and we regularly evaluate and make updates based on guest feedback. We value your input and will consider it while planning future improvements.

2/10 - 너무 별로예요

Sarah

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 2 nights, found roaches. People next room over arguing, throwing up, gagging. It was terrible.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Sarah,We apologize for the unpleasant experience you had during your stay. Our team works diligently to ensure a comfortable and enjoyable stay for all guests. We encourage guests to report any concerns immediately to our staff so that we can address them promptly. Thank you for bringing this to our attention, and we will be taking your feedback seriously to improve our services.

2/10 - 너무 별로예요

Rick

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No blanket for the bed and it had a sharp metal bed frame sticking out
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Rick, We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your comments will be forwarded to the relevant team for further evaluation and improvement. Please feel free to reach out to our management directly with any additional concerns you may have.

2/10 - 너무 별로예요

Kristen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Its very disgusting and not livable
Lamp was broken, place smelled, light in bathroom looked like it was going to break, hallway smelled and hallway looked like it had structure damage. The place should be condemned. Even the blow dryer was a health hazard cause it was so dirty.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 30일
Hello Kristen,Thank you for bringing these concerns to our attention. We apologize for the inconveniences you experienced during your stay. Our team strives to provide a comfortable and pleasant environment for our guests, and we regret that we fell short on this occasion. We appreciate your feedback and will address these issues to ensure they do not reoccur.

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Microwave was inoperable, I saw several cockroaches, these were people walking around close to the window all night shady looking characters hanging in cars in the parking lot.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Michael ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 - 너무 별로예요

Orin

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The El Floppo motel. I stayed at these types of dumps when I was young but not now.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Orin, We apologize if our motel did not meet your expectations. We appreciate your feedback and we are always striving to improve our accommodations.

6/10 - 괜찮아요

Tanika

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We found condoms is our room in the trash can which had no bag in it, only used condoms. We had to walk the entire hotel to find the housekeeper to get bath towels. Nothing in the room had been wiped down, mirrors, dressers. Fingerprints where everywhere. No TV remote. Front desk man brought it and completely ignored when we asked if things could be wiped down. He did bring a trash bag but did not remove condom. Its was a cheap hotel. I guess you get what you pay for..
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 20일
Hello Tanika, We apologize for the housekeeping oversights and the inconvenience caused during your stay. We will address these concerns with our team to ensure a more pleasant experience for our guests. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Ashley

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Ashley, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you may have encountered. Our team will review your comments to improve our services. If you have any further concerns, please feel free to reach out to our management team directly.

2/10 - 너무 별로예요

keri l

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The curtain was broken and hanging off the window, the shower curtain was hanging off the rod, the shower rod was coming out of the wall. No extra blankets or pillows.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hello keri l, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 - 훌륭해요

Teri

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Teri,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 - 좋아요

Joyce

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Convenient to the highway
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Joyce,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

2/10 - 너무 별로예요

Jessica

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unacceptable conditions
Mold in fridge Yellow water in freezer Holes on the wall Blood stains on curtain Bullet hole in window Dead bolt on door was broken - very unsafe Dried up towel hanging in shower Saw a roach Stains on appliances Toilet seat broken
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Jessica,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

4/10 - 별로예요

SARAH

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello SARAH,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty and run down.
This hotel needs to be shut down. It’s absolutely filthy, everything is broken and gross. We stayed for one night passing through Toledo and it was so filthy and run down we absolutely hated it. Do not stay here. Broken lamps, bullet holes and blood stains, cockroaches, just to name a few. Disgusting.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Dear Guest, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 - 괜찮아요

Osbin

출장 여행
No tiene elevador para subir maletas
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Osbin, Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Hello Teresa,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 - 괜찮아요

Leonard

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They need better ppl at front desk
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello Leonard,We apologize for the inconvenience caused by our front desk staff. Your feedback will be shared with the management to ensure a better experience for our future guests.

10/10 - 훌륭해요

Durrell

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Durrell,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

10/10 - 훌륭해요

Loretta

좋아요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Loretta,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

2/10 - 너무 별로예요

Samantha

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Samantha,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 - 너무 별로예요

Hunter

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is horrible and absolutely disgusting. The entire building smells like cigarette smoke and the hallways are stained the entire length with dark substances. Inside the room the floor sticks to your shoes, the safety latch is broken off the door, the walls and doors are dirty, there looks to be blood stains on the shower curtains, the pillows have no pillowcases, the windows have no screens and the room was boiling. It appeared that many of the other occupants were living in the hotel and despite being told there was no smoking and no pets, there were clearly smoking inside and cat food cans left in the hallway outside other doors. We took our own blankets and pillows inside our room and didn’t take our shoes off until we were in bed. We barricaded our door with the ironing board and bags because we did not feel safe. In the morning there was also a domestic dispute in the lobby and out front of the hotel. Worst hotel experience ever, luckily we got in super late and only had to stay for 6 hours.
답변 제공: Manager 님, 2023년 8월 11일
Hello Hunter,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

2/10 - 너무 별로예요

Annette

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Leaking ceiling in the second floor hallway and it smelled of sewage. The entire place should be condemned
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 10일
Hello Annette, It is unfortunate that some unforeseeable events happened during your stay, we did try to resolve and offer a solution the same day to make sure that your stay will not be affected in any way. We still thank you for understanding regardless and we do hope that we get the chance to host you again in the future as this was not the experience that we wanted you to have.

8/10 - 좋아요

Donna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hello Donna,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

4/10 - 별로예요

Carol

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I took things off maid cart to clean bathroom before using.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 7일
Hello Carol,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope to see you again in the future.

2/10 - 너무 별로예요

maher

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bedsheets torn, flies in the room, filthy rooms rude staff from God knows where from. Expedia's reviews displayed good but it's the opposite. Don't stay there never go there should be closed for the deplorable conditions.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 7일
Hello maher,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

2/10 - 너무 별로예요

Manar

2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 7일
Hello Manar,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 - 너무 별로예요

Norman

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Hello Norman, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

Roy

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 1일
Hello Roy,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 - 너무 별로예요

brian

They told me that they didn’t think I was coming and gave my room to someone else but still charged me. This after I called them and told them that I would be arriving late
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello brian,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guestsᄑ expectations. We hope you will give us a chance to redeem ourselves in the future.

4/10 - 별로예요

ILAHA

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 30일
Hello ILAHA,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 - 너무 별로예요

Taron

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Most ugly place ever seen
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello Taron, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Any review that does not use the word DUMP for this place should be taken with a grain of salt.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 27일
Hello David, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

2/10 - 너무 별로예요

Abigail

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid
This was a quick overnight for work, thankfully. I can deal with dated, but poor lighting, dirty hallways, outdated shower fixtures are bot things I want to deal with. Very loud, a lot of unsavory characters carrying on at all hours. Never again.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 25일
Hello Abigail, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

4/10 - 별로예요

Michael

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 26일
Hello Michael,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 - 너무 별로예요

Brenda 님, Georgetown

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The carpets are stained everywhere the room was not mopped nor dusted and sheets and blankets are stained. Will not stay there again
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 20일
Hello Brenda, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.