책상, 다리미/다리미판, 간이 침대, 무료 WiFi
예약 가능 여부 확인

수퍼 8 바이 윈덤 로렌스 KU 여행 후기

2 out of 5
수퍼 8 바이 윈덤 로렌스 KU
801 Iowa St, Lawrence, KS

이용 후기

5.8
평점 10 - 훌륭해요. 1001개 이용 후기 중 123개" "
평점 8 - 좋아요. 1001개 이용 후기 중 239개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 225개" "
평점 4 - 별로예요. 1001개 이용 후기 중 178개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 236개" "

6.2/10

청결 상태

7.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

5.2/10

친환경

이용 후기

4/10 - 별로예요

Yevgen

가족 여행
별로예요: 숙박 시설 상태 및 시설
When traveling, I don't get too picky because a hotel is generally just a place to sleep. We were in town for a late night concert and didn't want to drive back home 3 hours, so we stayed the night. The staff were nice when they checked us in. The room, however, was not great. Think Breaking Bad style. AC didn't work, one of the light flickered when you turned it on. Water pressure in the shower was too weak to get the club stank off us. The sheets were clean though but it was too hot in the room to crawl under. Can't comment on the breakfast, we just went to QuickTrip. Overall, this didn't even reach the generally low bar of Super 8's. Do better guys.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Lacy

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unaccomodating
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

KEVIN

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel did not have AC available at the time of our stay - in the whole hotel. Old HVAC system that had not been changed. This was not advertised up front. Above 80 degrees in the room when we got there at 10pm. Neither hotel nor Expedia were willing to refund the money.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Shawn

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didnt like any of it. It was not as it had been advertised.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Kim

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The walls were interrible condition the linens on the bed were horrendous, and had to go buy sheets, and a blanket. There also was no spoons or forks. It was quiet though.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 7일
I am truly sorry for all the frustration and hassle we caused you and offer my sincere apologies that wedidn't do a better job of delivering an excellent guest experience. Timely feedback from you and othervalued guests is very important to us, and it is used in discussions and training to improve our operation. Ihope you will reconsider and give us another chance to demonstrate our dedication to guest satisfactionon a future visit.

4/10 - 별로예요

Travis

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After checking in, the room apparently only had partial maid service from the previous night. Dirty towels in a pile by the door, no fresh towels, no toiletries or hand soap, dirty sink, etc. When it was brought to the clerk’s attention, the only options offered were to downgrade to a different room or check out. Finally talked them into at least fresh towels and some hand soap. Overall a pretty disappointing experience.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Andrew

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
There was a spoon and old pasta in the couch cushions. Free food as advertised!
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Jobani

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The super 8 central AC was not working and they did not let any of their guest know in advance. I spoke with the manager to be compensated and they outright refused as if they didn’t need to disclose that information.
2024년 3월에 2박 숙박함

4/10 - 별로예요

Amy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The tv in our first room did not work. In our next room our shower barely turned on. The room was dirty. A straw and bottle cap were left on the floor and there were stains on the sheets. The front staff was very nice.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Jack

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room had a smoke and moldey smell, and HVAC system didn't work. It was too hot, couldn't turn the fan off or the air conditioning on. Had to open the window, it was 27 degrees outside and still in the 80's in the room. There was black mold on the ring of the toilet and toilet seat. The shower wallpaper opposite the door was peeling off the wall. There was black mold in the bottom right corner of the shower. I didn't dare look behind the peeling wall paper. No washcloths were provided.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Jeff

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not clean
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Kevin

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
A this property is a DUMP stay across the street at days Inn. Old nasty Dump!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 14일
Thank you for taking the time to share your comments about our hotel. I know traveling can be stressfuland disruptive I am sorry you did not have a better stay. I hope you will let us serve you here again

6/10 - 괜찮아요

Kendra

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean. Bathroom (pocket) door was broken, would not close at all. Only decaf coffee in the room, no sugar, cream, stir sticks. Remote for TV was not programmed to work the TV. Clock was very hard to set. I never did figure it out. The security lock (that you flip over) was missing screws and was loose. “Breakfast” consisted of coffee, bananas, orange juice and half & half. That’s it.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 14일
Thank you for staying and sharing your experience with us. We endeavor to give all our guests excellentservice and accommodations and value your feedback. We appreciate your input which is used when weevaluate our delivery of the guest experience. I hope you will let us serve you here again.

4/10 - 별로예요

Scott

가족 여행
별로예요: 편의 시설/서비스
To begin with, we were given one room, and the TV would not connect to the satellite dish, so we asked for another room, and they did give us that. However, we have the same issue, no TV connectivity to the satellite dish. There was no shampoo in the shower. No cups for water or coffee. The hallways and steps in the facility looked like they hadn’t been vacuumed in a few weeks. We used to stay there quite often a couple years ago, before the change of ownership, and the facility was so much better back then. Was also disappointed in the fact that they no longer have the breakfast downstairs that they used to have, but only some small cinnamon rolls and muffins or something.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thanks for staying with us and sharing your remarks.

6/10 - 괜찮아요

Tony

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Overall, OK
TV didn't work and I needed highway conditions info for the next morning, which I used my phone to get. Hot water was lukewarm at best, so no shower potential during cold weather. The Staff was great with no issues checking in or out. The property itself is rather old and less maintained.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to makeimprovements and changes.

8/10 - 좋아요

Cynthia

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
They clean everyday and very nice staff. Microwave broke And they quickly took care of the problem.
2024년 1월에 4박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thanks for staying with us and sharing your remarks.

2/10 - 너무 별로예요

Donald

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thanks for staying with us and sharing your remarks.

4/10 - 별로예요

Elizabeth

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The carpets were so dirty they turned my socks black. The ceiling in the shower was peeling and falling off. The bathroom wasn't clean. Dirt on counter and in tub. Dirt on the floor. Sink would not drain. Mini fridge wasn't plugged in. Curtain rail was hanging out of the ceiling. No trash can. Trash behind the furniture. Broken crack pipe in the floor. Carpets not vacuumed. Blankets satined and with burn holes. Sheets stained. Food in the walls. I got the hotel so my family and I had a place to stay while our apartment was getting ready. I had to clean and disinfectant the entire room to my best ability just to make it safe for my child. I didn't have the ability to shampoo the carpets because they were disgusting. The Internet was slow. Breakfast was not served. Housekeeping never came to the room the entire week. So I'm glad I had my own towels and bedding. There were drug deals in the hallway by a woman in a bathrobe wearing an ankle monitor. Someone drank themselves to death down the hall from our room. The heater was only on or off so it was either too hot or too cold with no options of in between. Fan in the bathroom didn't work. Two of the three lights in the bathroom flickered on and off randomly. One of the lamps couldn't be plugged in because it overloaded the outlet. This hotel needs to be closed and completely renovated because the issues are beyond just cleaning at this point. I will never stay at this hotel again.
2023년 12월에 7박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to makeimprovements and changes.

4/10 - 별로예요

Maria

좋아요: 직원 및 서비스
Disappointing
Front desk clerk was wonderful. She was so friendly and helpful and greeted with a smile. Lock missing on door. Night stand lamps were up on wall, I had to get out of bed to turn them on or off. Packages of coffee but no coffee maker. Site states there’s a hair dryer, but there was no hair dryer.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to makeimprovements and changes.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thanks for staying with us and sharing your remarks.

6/10 - 괜찮아요

Leonardo

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Thanks for staying with us and sharing your remarks.

4/10 - 별로예요

jeffrey

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Several light switches did not work or control anything. There was no bathroom fan. The light around the mirror was erratic. There was visible mold several places around the room. The lavatory faucet handle was missing a set screw so it would pop off in your hand. Breakfast consisted of a very meager selection of Little Debbie type miniature snacks and coffee. One of the sorriest continental breakfast I've seen. I would not recommend anyone to stay here particularly if you have any mold allergy problems
2023년 12월에 1박 숙박함
답변 제공: gm 님, 2024년 1월 29일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to makeimprovements and changes.

4/10 - 별로예요

Dana

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mold around vents, bug in shower when I first walked in as well as an unflushed toilet, no air conditioner, tap water was black, no hot water for the shower, tv didn’t work.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 19일
I am truly sorry for the disappointment and discomfort you experienced here and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. We do want to learn more details about your visit and hope you will contact us at your convenience so we can discuss this further.

2/10 - 너무 별로예요

Kendra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facility was dirty. We could not check in for 2 hours since their computers were down. No hot water in the shower. We stayed for 3 nights and they did not clean our room once. Key did not work the 2nd and 3rd day so we had to request new keys every day.
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 28일
Thanks for your review

2/10 - 너무 별로예요

Crystal

별로예요: 청결 상태, 숙박 시설 상태 및 시설
.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible Experience
Truly horrible experience and even worse customer service. Also very disappointed in hotels.com. Based on the other reviews from today/this weekend, it should be blatantly obvious that this is a hotel issue and not a customer issue. The pictures used to advertise the hotel DO NOT COME CLOSE to matching what is inside the rooms. Entire place was disgustingly dirty as others have mentioned, the toilet overflowed but since I didn't take a picture of it they don't believe us. Who thinks to take a picture of an overflowing toilet? Disgusting.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

2/10 - 너무 별로예요

Jake

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Shower didn’t work, lights didn’t work, ac and heat didn’t work
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

2/10 - 너무 별로예요

Adriane

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

6/10 - 괜찮아요

emily

단체 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Okay for overnight
The room was uncomfortably hot, and when the air was turned on hot air continued to blow, could not regulate temperature at all. Bathroom floor is in desperate need of replacement. Pillows also need a major upgrade.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

2/10 - 너무 별로예요

Shane

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't Stay Here!
We checked in and found our room uncomfortably warm. Tried to cool it down, but discovered that the ac unit had been removed and the wall patched. Talked to attendant at front desk, but there was no other room to move us to. She called the manager and was told that if we didn't like it we could leave. Over paid for this room as the price triples on game day. Worst lodging experience ever.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

4/10 - 별로예요

Jill

별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

2/10 - 너무 별로예요

Cody

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 19일
I am truly sorry for the disappointment and discomfort you experienced here and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation.

2/10 - 너무 별로예요

Travis

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible never stay here old hotel no ac unless it is summer you can’t control if you want heat or a/c TV did not work and morning staff was rude and not helpful at all!
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

2/10 - 너무 별로예요

Lee

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

2/10 - 너무 별로예요

Jerrod

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible Experience
Our toilet was clogged on arrival. Started overflowing and went to get help at front desk. We were given a plunger and some towels to soak up the water. After discussing with the front desk, they gave us a new room. The new room smelled like the Marlboro Man had just finished a carton of cigs before we walked in. It was enough to make my kids gag. We ended up leaving and staying with some family members.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

4/10 - 별로예요

Dallas

2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 19일
Thanks for your review

2/10 - 너무 별로예요

Kevin

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty, took around 30 minutes to check in. Building ceiling was falling in.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

2/10 - 너무 별로예요

Christopher

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room no hot water. Both rooms shower were dirty and moldy, toilet was continuously running. Decided to just drive home instead of staying the night
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

2/10 - 너무 별로예요

Zachary

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was not cleaned before we had arrived..there were bugs in the ac..bugs in the mini fridge..hole in wall..stains..it smelled so bad in my room I had to spray my perfume (which is expensive) just to mask the smell..broken tv that it took until Saturday to replace (so we only had a tv for 1 night of our stay).. people were not looking or acting like they enjoyed their job..I would never stay again.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 27일
Thanks for staying with us and sharing your remarks. We value all guest feedback and use it to make improvements and changes. We look forward to serving you here again on a future visit.

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This Sucked.
Terrible experience. TV did not work. Room was dirty. Hotel was filthy. Hotel smelled like pot. Will not stay here again.
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 14일
I am truly sorry for the disappointment and discomfort you experienced here and offer my sincereapologies that we didn't do a better job of demonstrating our commitment to guest satisfaction.

2/10 - 너무 별로예요

Joshua

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here
Room was absolutely terrible. Mold in the shower, toilet was leaking, bed sheets had stains on them and the room itself was dirty. I would not recommend this room unless there is no options left.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Thank you for staying with us and posting your remarks, which I have shared. We apologize you did not have a better experience.

2/10 - 너무 별로예요

Alison

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not stay here, awful property and staff, place should be shut down.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 13일
Thanks for your review.

6/10 - 괜찮아요

Kiran

2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 19일
Thanks for your review.

2/10 - 너무 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely Terrible. Should be demolished. No hot water, broken bed, unclean, no air or heat. Terrible, ask for a refund, they refused. Do Not Stay.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 13일
Thanks for your review.

6/10 - 괜찮아요

BARB

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It appeared to be old and run down. I would recommend a complete face lift. When you opened the doors to the hallways and room, they lingered of cigarette smoke which triggered allergies.
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 12일
Thank you for your review.

2/10 - 너무 별로예요

Joshua

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were gross they hadn’t been cleaned at all. Very dated and dirty, mildew in the showers, very likely bodily fluids on the bed skirt. I didn’t expect much for the price, but basic cleanliness would’ve been appreciated. 0/10 would not recommend anyone who’s is not actively addicted to drugs staying here.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 12일
Thanks for your review.

2/10 - 너무 별로예요

Darrell

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 12일
Thank you for your review.

6/10 - 괜찮아요

Beth

별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 12일
Thank you for your review.

6/10 - 괜찮아요

David

출장 여행
좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 12일
Thank you for your review.

6/10 - 괜찮아요

Christine

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 12일
Thank you for your review.