해변

하얏트 플레이스 함피 여행 후기

5 out of 5
하얏트 플레이스 함피
Vidyanagar Township, Toranagallu, Ballari District, Sandur, Karnataka

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 93개 이용 후기 중 49개" "
평점 8 - 좋아요. 93개 이용 후기 중 30개" "
평점 6 - 괜찮아요. 93개 이용 후기 중 7개" "
평점 4 - 별로예요. 93개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 93개 이용 후기 중 4개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Saw rat running around in the room! Changed room had stained sheet !
2019년 7월에 1박 숙박함
답변 제공: Sheikh Nasiruddin 님, 2019년 11월 29일
Dear Valued Guest, At the outset, please do accept my most sincere apologies for the manner in which your stay was handled this time. I have no excuses to offer for the issues that you have highlighted but believe that we have failed to provide you the service expected of us and do sincerely hope that you will accept my heartfelt apology. It is very apparent that there were shortcomings during your short stay. Please, may I assure you that I have personally addressed each one of your feedback with the concerned department with due seriousness to ensure that our service standards only continue to improve May I please, request you to give us another opportunity to re-affirm your perception of Hyatt Place Hampi.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 6박 숙박함
답변 제공: Sheikh Nasir 님, 2019년 2월 18일
Dear Valued Guest, Thank you for taking out the time to share your lovely review with us. We truly appreciate your loyalty towards our hotel. We are pleased to know you were impressed with the overall experience. It is an honor to know you consider the service extended by our team to be one of the best. We at Hyatt Place Hampi ensure we go out of our way to create lasting memories for our guests. We are proud to know our team was able to do that for you.

8/10 - 좋아요

sunghyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
굿굿 쏘쏘
나름 괜찮았습니다.
2018년 2월에 6박 숙박함
답변 제공: Nasir 님, 2019년 2월 18일
Dear Guest, We are extremely happy to learn that you relished your stay with us. The entire team was very happy when they read your comments. I thank you once again and this is how the team gets motivated and be consistent while delivering service to all our esteemed guests. We remain committed to deliver an exceptional service and serve patrons like you in future. Look forward to welcome you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
함피로 갑시다
오랜시간 이동하여 큰 기대없이 방문했는데 기대이상 편히 쉴수있어서 매우 만족합니다.
답변 제공: Hyatt Place Hampi 님, 2020년 8월 6일
Dear Guest, We are extremely delighted to learn that your stay was overwhelming with us and your encouraging comments with regard to our colleagues are very encouraging and motivating. I thank you for valuable note and look forward to welcome you back soon.

10/10 - 훌륭해요

SANGWON 님, SEOUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Hotel available at HAMPI.
Always stay at this hotel for my business trip to JSW Steel. Good facilities and great service overall.

8/10 - 좋아요

SANGWON 님, SEOUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient for JSW Steel plant visit
If you are visiting JSW bellary plant this is the place where easy to book, provide good service & food as well. However if you are visiting 'HAMPI', it will take around 30~40min by car to get there.
답변 제공: Hyatt Place Hampi 님, 2020년 8월 6일
Dear Guest, We are extremely delighted to learn that your stay was overwhelming with us and your encouraging comments. You enjoyed the food and services I thank you for valuable note and look forward to welcome you back soon.

6/10 - 괜찮아요

SANGWON SEO 님, SEOUL

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
호텔 레스토랑 매뉴의 선택의 폭이 다양함.
출장목적으로 방문한 호텔로 제철소에서 매우 근접 이용하기 편리하지만, 함피유적지를 방문하는 여행객이라면 차로 약 30~40분 정도 떨어져 있음. 대부분 만족스러운 호텔이며, 특히 레스토랑의 메뉴가 다양 (일본, 중국음식 등) 하여 좋았음.
답변 제공: Hyatt Place Hampi 님, 2020년 8월 6일
Dear Valued Guest, At the outset, please do accept my most sincere apologies for the manner in which your stay was handled this time. I have no excuses to offer for the issues that you have highlighted but believe that we have failed to provide you the service expected of us and do sincerely hope that you will accept my heartfelt apology. It is very apparent that there were shortcomings during your short stay. Please, may I assure you that I have personally addressed each one of your feedback with the concerned department with due seriousness to ensure that our service standards only continue to improve May I please, request you to give us another opportunity to re-affirm your perception of Hyatt Place Hampi.

10/10 - 훌륭해요

Atif

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Shiva great service. He deserve praise.

8/10 - 좋아요

KRISHNAMURTHY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

Thilak

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Umesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was business and leisure with the visit to Hampi. Special mention to staff members at the buffet service who are exceptional in catering to guests needs! Room for improvement -- bathrooms. Enjoyed the stay!
2023년 7월에 3박 숙박함
답변 제공: Swagata Ganguly 님, 2023년 7월 28일
Dear Mr Umesh,Thank you for your kind words.We are glad that you liked the hotel and its services. Your positive feedback has been shared with the entire team. I am sure that this will keep them motivated to deliver the level of services that you have experienced to all our guests.Thank you again. We look forward to your next visit to Hyatt Place Hampi .

10/10 - 훌륭해요

Nimesh

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice property, close to airport
2023년 7월에 1박 숙박함
답변 제공: SG 님, 2023년 7월 14일
Dear Mr Nimesh,Thank you for staying at Hyatt Place Hampi and for sparing your valuable time to share feedback of your experience.We are pleased that you had an amazing experience and that our service and facilities exceeded your expectations. At Hyatt Place Hampi we are committed to exceeding guest’s expectations and your feedback motivates us to strive harder. We believe that it is the small details which make a big difference and help us to create very special moments for our guests.Your generous praise is very rewarding and will inspire the team to do even better. Regards,Team Hyatt Place Hampi

8/10 - 좋아요

andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice hotel, gym needs attention
Nice hotel, good rooms, the only annoyance was the gym, where two of the four machines didnt work. Good food and service. If you do go there pack mosquito repellent and they are rampant.
2023년 5월에 5박 숙박함
답변 제공: Swagata Ganguly 님, 2023년 6월 5일
Dear Mr Andrew,Thank you for choosing to stay with us at Hyatt Place Hampi and sharing your experience and feedback with us.Your feedback pertaining the 2 Gym machines didnt work and mosquitoes found in the gym is duly noted and we sincerely regret the inconvenience caused to you during your stay. The team shall certainly look at rectifying this as our utmost priority is the satisfaction of our guests.We look forward to having you with us again on your next trip to the city only to offer you a seamless experience.See you soon.Regards,Swagata GangulyAsst Front Office Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Decent hotel but right next to massive steel plant and train track/station. You will hear train horns all hours of the night making it tough to sleep. It was clean but sparse. Food was ok. Service was ok…
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Fabio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

8/10 - 좋아요

Robert

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
More training?
A bit childish staff but polite. They seems sometime to be a off to the guests.
2022년 6월에 4박 숙박함

10/10 - 훌륭해요

Kamal

2022년 6월에 3박 숙박함

8/10 - 좋아요

Sandeep

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best place to stay if visiting hampi.. not a leisure hotel..
2021년 11월에 3박 숙박함

8/10 - 좋아요

vijay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food was good, service was great Wifi didn’t work properly
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

sumitha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place. Friendly staff. Definitely will go back.
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

Dhanunjay

2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

Simi

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Really Sad and Disappointed
I’m not little bit very disappointed with Hyatt HAMPI. The state of the property is abysmal! The elevator carpet has not been cleaned in century it seems! The corner of the rooms - so dirty that I wanted to scrub them clean. The chairs at breakfast broken. I think it’s the staff that’s keeping this place alive with their efforts. The room allowed to us at 1.00 am in the night when we arrived was wrong. I was tired and upset! I paid for a larger room which the staff did rearrange but not before we were extremely exhausted having waited at lobby for 20 mins at 1.00 am. The room was supposed to be moist in view - you have to see what I looked out of the window - one side - the building and other side their terrace with AC ducts! Abysmal!
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Krishna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good place
Extremely cordial staff and beautiful place. Would visit again.
2021년 2월에 2박 숙박함
답변 제공: Sheikh Nasir 님, 2021년 3월 17일
Dear Mr.Krishna, Greetings from Hyatt Place Hampi! Thank you for taking out the time to share your lovely review with us on Expedia.com. We truly appreciate your loyalty to our hotel. We are pleased to know you were impressed with the overall experience. It is an honor to know you consider the service extended by our team to be one of the best. We at Hyatt Place Hampi ensure we go out of our way to create lasting memories for our guests. We are proud to know our team was able to do that for you. Your compliments to our staff have been extended to them. Your kind words will indeed go a long way in encouraging the entire team. We look forward to the pleasure of welcoming you back again very soon.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1. Food needs improvement (breakfast is their best spread) 2. Washroom flush was problematic for us. Liquid soap for hand wash needs be to added. 3. Hotel employees needs to be more friendly.
2020년 12월에 2박 숙박함
답변 제공: Sheikh Nasir Front Office Manager 님, 2021년 1월 5일
Dear Valued Guest, Thank you so much for taking the time to share feedback regarding your stay at Hyatt Place Hampi. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory. It is unfortunate that we were unable to meet your overall expectations and I am truly disheartened to read that you had such an unpleasant experience. It is very apparent that there were a lot of shortcomings from our end. There really is no excuse for getting things wrong in the first place and your feedback provides ample and specific inputs for us to work upon and improve. While we cannot change the memory of what happened, I hope you will give us the chance to be your hotel of choice in Hampi. It will be our endeavor to ensure that you leave an ambassador of Hyatt Place Hampi as and when you stay with us in the future.

6/10 - 괜찮아요

Avinash 님, St George’s

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Staff service was poor. No I’m-room dining or beverages. Food dishes were limited. I didn’t expect such service from a very good hotel chain.
2020년 12월에 1박 숙박함
답변 제공: Sheikh Nasir Front Office Manager 님, 2021년 1월 5일
Dear Mr. Avinash, Thank you for sparing your valuable time to rate us on Expedia, by which we understand that there were some shortcomings from us and we sincerely regret that somehow we were not able to deliver to you the Hyatt experience we pride ourselves on. We regret to hear that your experience did not meet your expectations and we value your comments. It is through feedback such as yours that we are able to continuously improve our standards. Please accept our apologies for the inconvenience caused and we hope you give us a chance to earn back your trust.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
Decent stay but didn't live up to Hyatt standards. For e.g. the rooms did not have a dental kit or moisturizer, but they provided upon request. Though there's an appetizing breakfast spread, the taste isn't upto the mark. Located in the JSW township, Hyatt is around 45 km from Hampi, but the township in itself is beautiful.
2020년 12월에 2박 숙박함
답변 제공: Sheikh Nasir 님, 2020년 12월 23일
Dear Valued Guest, Greetings from Hyatt Place Hampi! At foremost, I would like to thank you for sparing your valuable time to review us at Trip Advisor on your experience at the Hyatt Place Hampi.It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We are very happy and delighted that we were able to create a pleasant experience. Your appreciation has been shared with my team and we are motivated to strive for excellence. We have also noted your feedback about the delayed service has been forwarded to the concerned department for corrective measures. We would like to mention that we greatly value your patronage and look forward to welcoming you back to Hyatt Place Hampi soon.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel property is amazing,very clean and nearby campus is also good
2020년 11월에 3박 숙박함
답변 제공: Yours Sincerely, Sheikh Nasir Front Office Manager 님, 2020년 11월 26일
Dear Valued Guest, At the onset, I would like to thank you for sparing your valuable time reviewing us with such kind words. It gives us great pleasure to know that you had a comfortable stay with us and that you take back fond memories from here. Thank you very much for your appreciative words on our hotel's cleanliness. The team takes great pleasure in the services they offered you. At Hyatt place Hampi we are committed to exceeding guest's expectations and your feedback motivates us to create many more special moments for our guests. The team and I, hope that you may have many more occasions to visit us again at Hyatt Place Hampi.

10/10 - 훌륭해요

RAAJESH 님, SANGLI

아이를 동반한 가족 여행
별로예요: 청결 상태
STAY WAS GOOD AND THE FOOD WAS AWESOME/ WE ORDERED JAIN FOOD AND THE SHEFF WAS VERY COPERATIVE,HE MADE A EXCELLANT FOOD
2020년 11월에 3박 숙박함
답변 제공: Regards Nasir Sheikh Front Office Manager 님, 2020년 11월 26일
Dear Valued Guest, Greetings from Hyatt Place Hampi! At the onset, I would like to heartily thank you for sparing your valuable time to review us on Expedia. It is heartening to note your grateful comments about our service, staff, and food. We are committed to consistently providing warm and efficient services to all our guests and compliments such as yours are most encouraging and will always be our greatest reward. Thank you for noticing the small touches that were created by my colleagues who show their sincere care in providing a memorable experience for our guests and I'm sure that appreciation from guests such as you, would only motivate them to further strive for excellence. Thank you once again for your patronage. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future.

10/10 - 훌륭해요

Hitendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you Hyatt for such a pleasant stay
A relaxing place for a leisure time, loved the srervice provided by staff.
2020년 8월에 2박 숙박함
답변 제공: Yours Sincerely, Nishi Kotwalkar 님, 2020년 9월 9일
Dear Mr. Hitendra, It was a pleasure having you stay with us at Hyatt Place Hampi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are delighted that you have enjoyed the food at the Gallery Cafe. I am delighted you had a memorable stay with us and we were able to exceed your expectations and look forward to welcoming you back.

10/10 - 훌륭해요

Ranjit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place for a short trip.
2020년 3월에 1박 숙박함
답변 제공: Yours sincerely, Nishi Kotwalkar 님, 2020년 9월 9일
Dear Mr. Ranjit, At the onset, let me thank you for giving us your feedback on your recent stay with us. I am happy to learn that we were able to live up to your expectation. Your kind words really mean a lot to us and this is how we in hospitality service keep our spirits high and continuously strive to provide seamless and intuitive service. I hope to welcome you soon on your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Hotel, comfortable stay, nice breakfast. Clean room. Average Swimming pool. Very nice garden. Don’t forget to see Kaladham, Panchvati Temple and OP Jindal museum with lake fountain. All at walking distance in JSW township. Hampi is around an hour journey from here.
2020년 2월에 2박 숙박함
답변 제공: Yours Sincerely, Sheikh Nasir Front Office Manager 님, 2020년 3월 6일
Dear Valued Guest, At the onset I would like to thank you for sparing your valuable time reviewing us with such kind words. It gives us great pleasure to know that you had a comfortable stay with us and that you take back fond memories from here. Thank you very much for your appreciative words on our breakfast and garden. The team takes great pleasures in the services they offered you. At Hyatt place Hampi we are committed to exceeding guest's expectations and your feedback motivates us to create many more special moments for our guest. We are also happy to note that you had an opportunity to visit not only the World UNESCO Site Hampi but also the little wonders our Vidyanagar Township has to offer everyone who visits us. The team and I, hope that you may have many more occasions to visit us again at Hyattt Place Hampi.

8/10 - 좋아요

steve 님, Calgary Canada

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is good for area. Rooms are small but new and clean.
2020년 2월에 1박 숙박함
답변 제공: Sheikh Nasir 님, 2020년 2월 12일
Dear Steve, Greetings from the Hyatt Place Hampi. I would like to take this opportunity to thank you for taking the time to write a review of your experience at the Hyatt Place Hampi. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We greatly value your patronage and look forward to welcoming you back to Hyatt Place Hampi soon.

8/10 - 좋아요

Apoorva

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant stay and nice food.
2019년 12월에 2박 숙박함
답변 제공: Sheikh Nasir 님, 2020년 2월 12일
Dear Apoorva, It was a pleasure having you stay with us at Hyatt Place Hampi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are delighted that you have enjoyed the food at the Gallery Cafe. I am delighted you had a memorable stay with us and we were able to exceed your expectations and look forward to welcoming you back.

2/10 - 너무 별로예요

Manisha

2019년 12월에 2박 숙박함
답변 제공: Sheikh Nasir 님, 2020년 8월 6일
Dear Valued Guest, At the outset, please do accept my most sincere apologies for the manner in which your stay was handled this time. I have no excuses to offer for the issues that you have highlighted but believe that we have failed to provide you the service expected of us and do sincerely hope that you will accept my heartfelt apology. It is very apparent that there were shortcomings during your short stay. Please, may I assure you that I have personally addressed each one of your feedback with the concerned department with due seriousness to ensure that our service standards only continue to improve May I please, request you to give us another opportunity to re-affirm your perception of Hyatt Place Hampi.

8/10 - 좋아요

Kishor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Choice for luxury stay at Hampi
Fabulous hotel and good location limited food options in ala carts. Good breakfast and buffet spread. Friendly staff
2019년 12월에 4박 숙박함
답변 제공: Sheikh Nasir 님, 2020년 2월 12일
Dear Mr. Kishor, It was a pleasure having you stay with us at Hyatt Place Hampi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are delighted that you have enjoyed the food at Gallery Cafe. Also, thank you so much for appreciating our team. People are the backbone of our hotel. With their genuine care and perceptiveness, they create delightful moments for our guests – we are truly fortunate to have such an amazing team. I am delighted you had a memorable stay with us and we were able to exceed your expectations and look forward to welcoming you back.

10/10 - 훌륭해요

Deepak

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Experience and Service
The service was excellent and the property was amazing. Special mention to the chef Abdul wahab who took extra care to ensure that our stay was as pleasant as possible. The vidyanagar township where the hotel is located is awesome and a good place to unwind. Although the hotel is around an hour drive from the Hampi ruins, there are enough an more activities in the township that one can experience apart from visiting the Hampi ruins. Overall, an amazing experience
2019년 10월에 2박 숙박함
답변 제공: Sheikh Nasir 님, 2019년 11월 28일
Dear Guest, Thank you for choosing to stay at Hyatt Place Hampi, we thank you for sparing your valuable time to review. We are very happy to note that you had an enjoyable experience and that you take back fond memories of your stay at the hotel. The team takes great pride in the service they offer and your feedback inspires them to create moments of delight for our guests. We look forward to the pleasure of welcoming you back very soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Overall, disappointing
It's probably one of the nicest hotels within a relatively reasonable distance to Hampi, although don't kid yourself, you are at least one hour away from the first sights. We ended up with bittersweet feeling about this hotel, being the best how comfortable the room was, and its convenient location to the (useless) airport, and the worst the constant feeling of being taken advantage of. Economically, that is. Every single thing we did, they tried to take financial advantage of it. As an example, a taxi that the driver told us would cost 600 rupees from the airport, which because of a misunderstanding ended up being paid by the hotel was then charged to us at 750 rupees (and we though it was complimentary because we had called in advance to ask if they had airport transfers, and they said they did) Another car service that they quoted at 12,000 rupees we were able to book online for less than 7,000. The restaurant includes in the bill a 5% service charge, which we have not seen anywhere else in India. Like I said, the room was comfortable, but the building materials were poorly chosen and always give the impression of not being clean and well cared for. In addition, the common areas are not clean at all (this is not just an impression) The pool itself is nice, but the pool area is a bit neglected for a "five star" hotel. Breakfast was OK on weekdays, and total chaos when the weekend came, among the worst I've seen. The restaurant food was very underwhelming. Staff mostly OK
2019년 10월에 2박 숙박함
답변 제공: Sheikh Nasir 님, 2019년 11월 28일
Dear Valued Guest, At the outset, please do accept my most sincere apologies for the manner in which your stay was handled this time. I have no excuses to offer for the issues that you have highlighted but believe that we have failed to provide you the service expected of us and do sincerely hope that you will accept my heartfelt apology. It is very apparent that there were shortcomings during your short stay. Please, may I assure you that I have personally addressed each one of your feedback with the concerned department with due seriousness to ensure that our service standards only continue to improve. May I please, request you to give us another opportunity to re-affirm your perception of Hyatt Place Hampi.

10/10 - 훌륭해요

Luisa 님, Chennai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kindness and attentiveness of the staff Silence and well maintaned gardens close by
2019년 11월에 3박 숙박함
답변 제공: Sheikh Nasiruddin 님, 2019년 11월 29일
Dear Luisa, Thank you for choosing to stay at Hyatt Place Hampi, we thank you for sparing your valuable time to review. We are very happy to note that you had an enjoyable experience and that you take back fond memories of your stay at the hotel. The team takes great pride in the service they offer and your feedback inspires them to create moments of delight for our guests. We look forward to the pleasure of welcoming you back very soon

8/10 - 좋아요

Dinesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent, if not outstanding hotel
The place was quite good, even if the picture shown in the hotel display is a bit misleading. The people were very friendly, the food good without being outstanding, and the place was well kept. Its in a very nice enclave called Vidyanagar which has excellent footpath everywhere, green and very clean. There's a small artificial lake nearby with a walk around it. Its an hour to Hampi from here however, even though the distance itself is small, 20 kms or so.
2019년 10월에 2박 숙박함
답변 제공: Sheikh Nasir 님, 2019년 11월 28일
Dear Mr.Dinesh, Greetings from The Hyatt Place Hampi. We would like to take this opportunity to thank you for taking the time to write a review of your experience at the Hyatt Place Hampi. It is our sincere endeavor to ensure that our guests enjoy a memorable experience. We are very happy and delighted that we were able to create a pleasant experience. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to Hyatt Place Hampi soon. Yours sincerely, Sheikh Nasir Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy with my stay
Great hotel. Despite location very near the airport and manufacturing plant, they managed to give us a room with a garden view. The immediate surroundings are quite pretty, with a lot of flowers and trees. Amazing pool. Good food at the restaurant. Nearby a museum with again a lovely garden and a quaint town. Near OPJ park, which is quite nice. Convenient to reach Hampi by taxi (booked by the hotel itself at a reasonable price).
2019년 6월에 3박 숙박함
답변 제공: Sheikh Nasir 님, 2019년 11월 28일
Dear Valued Guest, Thank you for your kind compliments and for choosing our hotel as your accommodation choice. It is heartening to note your grateful rating about our hospitality. We are committed to consistently providing warm and efficient services to all our guests and compliments such as yours are most encouraging and will always be our greatest reward. Thank you once again for your patronage. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2018년 11월에 2박 숙박함
답변 제공: Sheikh Nasir 님, 2019년 2월 18일
Dear Guest, At the onset let me thank you for giving us your feedback on your recent experience with us. I am happy to learn that your overall experience at the Hotel was excellent. We are delighted to learn that you enjoyed the food and positive attitude of our associates. Your feedback really mean a lot to us and this is how we in hospitality service keep our spirits high and continuously strive to provide seamless and intuitive service.I look forward to have you back with us soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: Sheikh Nasir 님, 2019년 2월 20일
Dear Guest, At the onset let me thank you for giving us your feedback on your recent stay with us. I am happy to learn that we were able to live up to your expectation. Your ratings really mean a lot to us and this is how we in hospitality service keep our spirits high and continuously strive to provide seamless and intuitive service. I shall be happy to meet you in person in your next visit and should you require any further assistance please do not hesitate to contact me directly.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 2박 숙박함
답변 제공: Sheikh Nasir 님, 2019년 2월 18일
Dear Guest, At the onset let me thank you for giving us your feedback on your recent experience with us. I am happy to learn that your overall experience at the Hotel was excellent. Your feedback really mean a lot to us and this is how we in hospitality service keep our spirits high and continuously strive to provide seamless and intuitive service. I look forward to have you back with us soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Scam
Terrible place. Unprofessional. Very close to an iron industry. Bad smell. We had the room booked and paid in advanced, when we arrived the manager, Madhavi Menon, told us that she gave our room (!!) to a sick person. It was obviously a lie, and then she said that we had to move to another random, and very bad, hotel in town. After flighting for our reservation we managed to enter to our room one hour later (6pm). Things from other customers remained still in room when we entered. The day after we paid a driver from Hyatt to visit Hampi ruins for a day, after an hour he decided to stop because Hyatt management didn't inform about our deal. On top the "hotel" is too close to an iron factory. Hard to believe this "place" belongs to Hyatt... Constant lies and lies from Ms. Menon, impossible to trust.
2018년 12월에 1박 숙박함
답변 제공: Sheikh Nasir 님, 2019년 2월 18일
Dear Valued Guest, At the outset, please do accept my most sincere apologies for the manner in which your stay was handled this time. I have no excuses to offer for the issues that you have highlighted, but believe that we have failed to provide you the service expected of us and do sincerely hope that you will accept my heartfelt apology. It is very apparent that there were short comings during your short stay and many opportunities for us to have created better memories. Please may I assure you that I have personally addressed each one of your feedback with the concerned department with due seriousness to ensure that our service standards only continue to improve. May I please, request you to treat this experience in isolation and non-representative of The Hyatt experience and give us another opportunity to re-affirm your perception of Hyatt Place Hampi.

10/10 - 훌륭해요

ARINDAM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 3박 숙박함
답변 제공: Sheikh Nasir 님, 2019년 2월 18일
Dear Valued Guest, Thank you for your kind compliments and for choosing our hotel as your accommodation choice. It is heartening to note your grateful rating about our hospitality. We are committed to consistently providing warm and efficient services to all our guests and compliments such as yours are most encouraging and will always be our greatest reward. Thank you once again for your patronage. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room service and the room and bed decoration they have done for our anniversary was awesome. We love and appreciate the hotel staffs and the ambiance in total. Thanks a ton for the same.
2018년 12월에 2박 숙박함
답변 제공: Sheikh Nasir 님, 2019년 2월 18일
Dear Valued Guest, Thank you for your kind compliments and for choosing our hotel as your accommodation choice. It is heartening to note your grateful comments about our hospitality, location and meticulous attention to detail. We are committed to consistently providing warm and efficient services to all our guests and compliments such as yours are most encouraging and will always be our greatest reward. Thank you once again for your patronage. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and good ambience but only drawback is that it is far from main city.
2018년 11월에 2박 숙박함
답변 제공: Nasir 님, 2019년 2월 18일
Dear Valued Guest, I am extremely pleased to know that our associates could make your stay so comfortable. great food quality topped with warm and genuine service is what we aim for all our guests and it is great to hear feedback from happy customers like yourself.

6/10 - 괜찮아요

실제 이용하신 고객

2018년 11월에 2박 숙박함
답변 제공: Sheikh Nasir 님, 2019년 2월 18일
Dear Valued Guest, Thank you for taking the time to write a kind I am delighted to hear that you had a pleasant stay and a wonderful visit to Hampi overall. It always makes me proud knowing that our brilliant team goes above and beyond to make sure that we meet all your needs and always make you feel at home. Your appreciative feedback to the team will definitely be shared with them.

10/10 - 훌륭해요

Somanathan 님, Chandigarh

좋아요: 청결 상태, 객실의 편안함
Wonderful holiday made even better by the pleasant stay at the property
2018년 11월에 2박 숙박함
답변 제공: Nasir 님, 2019년 2월 18일
Dear Valued Guest, Thank you for taking the time to write a kind review of your stay at the Hyatt Place Hampi Hotel. I am delighted to hear that you had a pleasant stay and a wonderful visit to Hampi overall. It always makes me proud knowing that our brilliant team goes above and beyond to make sure that we meet all your needs and always make you feel at home. Your appreciative feedback to the team will definitely be shared with them.

6/10 - 괜찮아요

Romi

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2018년 11월에 3박 숙박함
답변 제공: Nasir 님, 2019년 2월 18일
Dear Valued Guest, Thank you for taking the time to write a kind review of your stay at the Hyatt Place Hampi Hotel. I am delighted to hear that you had a pleasant stay and a wonderful visit to Hampi overall. It always makes me proud knowing that our brilliant team goes above and beyond to make sure that we meet all your needs and always make you feel at home. Your appreciative feedback to the team will definitely be shared with them.