We truly apologize for what happened but we decided not to push through with the charge for all our previous guests. Again our sincere apologies to this matter and we hope for your kind consideration. Thank you so much.

Thank you for the warm feedback and we hope that you enjoyed your stay! We look forward to hosting you again.

이러한 불편을 끼쳐 드려 죄송하며 서비스 및 스위트를 개선하기 위해 위에 나열된 모든 문제를 검토합니다. 우리와 함께 지켜 줘서 고마워.

Thanks for taking the time to leave us a feedback and look forward to have you again !

Thank you for taking the time to leave us a review. We're glad to hear that you found our location great and that your overall experience was okay. We're always striving to improve, so if there's anything specific you feel we could do to enhance your experience next time, please don't hesitate to let us know. We hope to have the opportunity to host you again in the future and make your stay even better

We're thrilled to hear that you had a wonderful experience during your stay! Thank you so much for the glowing review and for choosing us for your accommodation needs. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out. We look forward to welcoming you back in the future!"

Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our great decor and comfortable beds. We apologize for any inconvenience caused by the elevator issues you encountered during your stay. Your feedback is valuable to us, and we'll work diligently to address these concerns and ensure smoother operations in the future. We're glad our location was perfect for your downtown tourism needs. We hope to have the pleasure of hosting you again soon and providing an even more seamless experience.

Thank you for your wonderful 5/5 review! We're thrilled to hear that you found our rental to be clean, comfortable, and conveniently located near attractions. Please note that all check-in instructions, including key collection details, are provided in the pre-arrival check-in link shared at the beginning of the booking process. We appreciate your feedback and hope to welcome you back for another great stay!

Thank you for the fantastic 5/5 review! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again in the future. If there's anything specific that made your stay exceptional, please feel free to let us know. We look forward to welcoming you back!

Thank you for letting us know . We'll fix these issues promptly to improve your experience. Your feedback is valuable to us.

Thank you for your review. We're glad to hear about your experience. If there's anything we can do to turn your 4-star experience into a 5-star one, please let us know. We're committed to providing the best possible stay for all our guests and value your feedback. We hope to have the opportunity to welcome you back for an even better experience in the future.

Thank you for your feedback. We apologize for the oversight regarding the sofa bed in your suite. We're glad our customer service team was able to provide a solution with the inflatable mattress. We hope you still enjoyed the balcony views and the convenience of our location. If there's anything else we can do to improve your experience, please let us know.

Thank you for your feedback. We apologize for the issues you encountered with the pullout couch and the lampshade. We'll address these concerns promptly to ensure a more comfortable experience for our guests. We're glad to hear that you found the layout practical and enjoyed the convenient location. We appreciate your insights and hope to welcome you back for an even better stay in the future!

Thank you for your 5-star review! We're delighted to hear that you enjoyed your stay with us. If you have any feedback or suggestions for how we can further improve our services, please feel free to let us know. We hope to have the pleasure of hosting you again in the future!

Thank you for your 5-star review! We're delighted to hear that you enjoyed your stay with us. If you have any feedback or suggestions for how we can further improve our services, please feel free to let us know. We hope to have the pleasure of hosting you again in the future!

Thank you for the amazing review and top ratings! We're excited to host you again for another fantastic stay in the future.

Thank you for the wonderful 5/5 review! We're thrilled to hear that you appreciated our great communication and the convenience of having parking available during your stay. It's our pleasure to provide a worry-free experience for our guests. We hope you enjoyed exploring the area on foot and had a fantastic time overall. We look forward to welcoming you back for another enjoyable stay in the future!

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Your comments are valuable, and we will work on providing clearer directions and addressing the cosmetic issues in our rooms. We hope to welcome you back for an improved experience in the future.

Thank you for your feedback. We appreciate your insights and hope to exceed your expectations in the future.

Thank you for your fantastic 5-star review! We're thrilled to hear that everything was perfect during your stay. It's great to know that you found our location prime and that the suite had everything you needed. We're glad that there were enough towels, pillows, and covers for your guests, and that you found the bed and couch comfortable. We're delighted that you appreciated the coffee machine and coffee provided. Thank you for recommending us, and we appreciate your understanding about the importance of reading the check-in instructions sent in advance. We hope to welcome you back again soon!

Thank you for the amazing review and top ratings! We're excited to host you again for another fantastic stay in the future.

Thank you for the outstanding 5/5 review! We're delighted to hear that you enjoyed our excellent location and found the apartment clean and comfortable. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!

Thank you for the fantastic 5-star review! We appreciate your positive feedback and are delighted that you enjoyed your stay with us. If you have any additional comments or suggestions, please feel free to share. We look forward to hosting you again in the future!

Thank you for your 5-star review! We appreciate your positive feedback and hope to welcome you back again in the future. If you have any suggestions for how we can further improve our services, please feel free to let us know.

Thank you for the wonderful 5-star review! We're glad to hear that you found the cleaning environment satisfactory and that the instructions for your stay were clear. Your suggestion about providing flyers for nearby activities, shopping, restaurants, and bus transportation is greatly appreciated and will be taken into consideration for future improvements. We hope to welcome you back again soon!

Thank you for your feedback. We appreciate your insights and hope to exceed your expectations in the future.

Thank you for the outstanding 5-star review! We're thrilled to hear that our condo was exactly what you needed for your quick stay to catch a Leaf game and visit the Hockey Hall of Fame. It's fantastic to know that our convenient location, cleanliness, and comfort met your expectations. We're glad that the check-in and check-out process was easy for you and that our concierge was helpful during your stay. We hope to welcome you back again soon for another enjoyable visit!

Thank you for the fantastic 5-star review! We're delighted to hear that you enjoyed your stay with us and that our communication, location, parking, and check-in process met your expectations. We appreciate your recommendation and look forward to welcoming you back next time you're in the area!

Thank you for the wonderful 5-star review! We're thrilled that you enjoyed your stay with us. Your satisfaction is our priority, and we're delighted to hear that you had a positive experience. We hope to welcome you back again soon for another enjoyable stay!

Thank you for sharing your feedback with us. We're delighted that you found our location convenient and enjoyed the nearby attractions. We offer early check-in as an additional option for guests who wish to avail of it, and they can purchase this service with us.Regarding the thermostat settings, we apologize if there was any confusion. Instructions were provided to you through our pre-arrival check-in link. However, if you required assistance with this, we would have been more than happy to help. Please don't hesitate to reach out to us in the future for any assistance you may need.As for the key fobs, they are utilized for elevator access to ensure the security and safety of all our guests on their respective floors.We appreciate your valuable feedback, and we look forward to the opportunity to host you again in the future, providing an even better experience. Thank you once again for choosing to stay with us.

Thank you for your wonderful 5-star review! We're delighted to hear that you enjoyed your stay and appreciated the quiet, clean surroundings and the stunning view of the CN Tower. It's fantastic that you were able to explore the nearby neighborhoods and attractions on foot, including the CN Tower, Aquarium, and Chinatown. We're glad you found our location convenient for accessing local coffee shops and eateries. We hope to welcome you back for another enjoyable stay in the future!

We're grateful for your fantastic 5-star review! Creating a welcoming and comfortable environment is our goal, and we're thrilled to hear that you felt right at home during your stay. Thank you for choosing us, and we look forward to hosting you again in the future!

Thank you for your excellent 5-star review! We're thrilled to hear that you found your stay with us to be a unique and homely experience. Creating a comfortable and welcoming atmosphere is our top priority, and we're delighted that you felt right at home during your time with us. We hope to have the pleasure of welcoming you back again soon!

Thank you for your feedback! We're glad you enjoyed your stay overall. If there's anything specific we can improve upon to earn that extra star next time, please feel free to share. We appreciate your insights and hope to welcome you back soon!

Thank you for your glowing review! We're delighted that you had such a positive experience with us.

Thank you for your positive review and for choosing us for your stay! We're glad you had a great experience overall. If there's anything specific you think we can improve upon, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Thank you for your glowing review! We're delighted that you had such a positive experience with us.

Thank you for the wonderful 5 star review! We're thrilled to hear that you had a fantastic experience during your stay. If you have any additional comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to hosting you again in the future!

Thank you for your fantastic review! We're delighted to hear that your check-in experience was smooth and hassle-free. If you have any other feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations. Please let us know how we can improve to better serve you in the future.

Thank you for your fantastic review! We're delighted to hear that your experience was smooth and hassle-free. If you have any other feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back in the future!

Thank you for your five-star rating! We appreciate your positive feedback. If you have any specific comments or suggestions for improvement, please feel free to share them with us. We look forward to hosting you again in the future!

Thank you for your positive feedback! We're glad you enjoyed your stay with us. If you have any suggestions for how we can make your next visit even better, please let us know. We look forward to hosting you again in the future!

Thank you for your excellent review! We're thrilled to hear that you liked the location of our property and felt secure during your stay with us. If you have any other comments or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We hope to have the pleasure of hosting you again soon!

Thank you for sharing your feedback with us. We're glad to hear that overall, you had a good stay and found the value for the location to be great. We apologize for any inconvenience caused by the inability to adjust the temperature in the unit and the noise from neighbors around midnight. We did share instructions on setting the temperature clearly before check-in via text as well as on the guest portal, but we understand that these issues still affected your experience. Your safety and comfort are important to us, and we'll do our best to address these concerns for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

Hi Xana,Thank you so much for your kind words and for awarding us a 5-star rating during your stay. It was our pleasure to host you, and we're thrilled to hear that you had a fantastic experience. Your feedback means the world to us and motivates us to continue providing exceptional service to all our guests. We look forward to welcoming you back soon!

Thank you for the amazing review and top ratings! We're excited to host you again for another fantastic stay in the future.