시내 전망

메리어트 다운타운 앳 CF 토론토 이튼 센터 여행 후기

4 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 667개" "
평점 8 - 좋아요. 1003개 이용 후기 중 223개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 57개" "
평점 4 - 별로예요. 1003개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 27개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

SEOLA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great location and good stay for short trip :) The breakfast has no salad and any green without fruit. I hope to have some green food or breakfast.
2023년 10월에 1박 숙박함
답변 제공: Joanna 님, 2023년 10월 10일
Dear guest, We are deeply disappointed to hear about the issues with the limited food options available.We're thrilled to hear that you enjoyed our great location, and experienced excellent service during your stayYour satisfaction is our utmost importance.Hope to welcome you back again soon.

10/10 - 훌륭해요

Subin

가족 여행
좋아요: 청결 상태, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Joanna 님, 2023년 8월 15일
Dear guest,On behalf of the entire hotel team, I wanted to sincerely thank you for your positive review.It was an absolute delight to host you as our guest. I am glad you had enjoyed your stay with us. We do hope that when your travels bring you back to the area that you will consider returning to us.We hope to welcome you again soon.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Jose 님, 2022년 3월 6일
On behalf of the entire hotel team, I want to thank you for sharing about your experience from your most recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel's leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

CHANGSUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이용후기
토론토 시내 한가운데 위치해있어서 이동하기 편했습니다 특히 주변에 레스토랑들이 많아서 식사하기 아주 좋앗어요
2021년 11월에 2박 숙박함
답변 제공: Jose 님, 2021년 11월 13일
Dear Changsun, On behalf of the entire hotel team, I want to thank you for sharing your experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - 훌륭해요

CHAN HEE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Toronto.
Super satisfied! Nice & Kind staffs, very comfortable room condition, excellent dining restauarant. Recommend this hotel!!
2021년 10월에 2박 숙박함
답변 제공: Jose 님, 2021년 10월 12일
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Marriott Downtown at CF Toronto Eaton Centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

10/10 - 훌륭해요

Jinsun

2021년 8월에 2박 숙박함
답변 제공: Jose 님, 2021년 9월 17일
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Marriott Downtown at CF Toronto Eaton Centre. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

10/10 - 훌륭해요

Min Jung

2021년 7월에 1박 숙박함
답변 제공: Jose 님, 2021년 7월 30일
Greetings from the Marriott Downtown CF Toronto Eaton Centre, Thank you for sharing your feedback, we have shared your feedback with the respective hotel teams to ensure that we can deliver better experiences to our valued guests, such as you. Thank you once again for sharing your feedback. Warm Regards, Front office Team

6/10 - 괜찮아요

Julie

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Homeless camp was unsettling.
2024년 4월에 1박 숙박함
답변 제공: Jo 님, 2024년 4월 24일
Dear guest,We're sorry to hear that you found the presence of a homeless camp unsettling during your stay. Ensuring the safety and comfort of our guests is our top priority, and we understand that such situations can impact the overall experience.While we strive to maintain a safe and welcoming environment around our property, we recognize that external factors beyond our control may sometimes affect the surrounding area. We take such feedback seriously and will continue to work with local authorities and community organizations to address any concerns and support efforts to assist those in need.Your feedback is important to us, and we appreciate you bringing this matter to our attention.

10/10 - 훌륭해요

Kayla

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was excellent. We booked the hotel because we were seeing a show at scotiabank arena. We were able to walk to the arena with no issues. Pool was super tiny but the hot tub was nice. Very close to the mall for shopping and it was easy to find spots in the parking garage. The body wash in the shower was did not have a super pleasant scent but the overall room felt very clean. TV remote was a bit difficult to work as well, not sure if the batteries were dying! We would absolutely consider staying here again and it met all of our travel needs!
2024년 4월에 2박 숙박함
답변 제공: Jo 님, 2024년 4월 18일
Dear guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an excellent stay at our property and that it met your travel needs.It's great to know that our convenient location made it easy for you to walk to the Scotiabank Arena for your show, and that you found the parking garage and nearby shopping mall convenient as well.Regarding the TV remote, we apologize for any difficulties you encountered. We will make sure to check the batteries to ensure they are functioning properly.We're thrilled that you would consider staying with us again, and we look forward to welcoming you back for another great stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! Meeting room was nice and service was exceptional. Short walk to mall and lots of shopping and restaurants. Ralph in the restaurant went above and beyond with recommendations. The Par Bar swing suite was an amazing touch. Pool was beautiful and warm and hot tub was nice too on the top floor. Would definitely return when I have the spare money to spend.
2024년 4월에 2박 숙박함
답변 제공: Joanna 님, 2024년 4월 17일
Dear guest,Thank you for your fantastic review! We're thrilled to hear that you had such a great experience during your stay with us. It's wonderful to hear that you enjoyed our meeting room, exceptional service, and convenient location near the mall and various dining options. We'll be sure to pass along your compliments to Ralph for going above and beyond with his recommendations.We're delighted that you enjoyed our Par Bar swing suite and that you found our pool and hot tub to be beautiful and enjoyable. Your satisfaction is important to us, and we're glad that we could provide you with a memorable experience.Thank you for choosing to stay with us, and we look forward to welcoming you back when you have the opportunity to return. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We found the facilities very clean and the staff very helpful. The food was exceptional, definitely a smart upgrade. Our favorite Marriott so far!
2024년 4월에 2박 숙박함
답변 제공: Joanna 님, 2024년 4월 16일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Muzhi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is in a great location and the staff is very friendly and professional.
2024년 4월에 1박 숙박함
답변 제공: Jose 님, 2024년 4월 15일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent service. Beautiful hotel.
2024년 4월에 1박 숙박함
답변 제공: Joanna 님, 2024년 4월 16일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.We look forward to welcoming you back in the future.

8/10 - 좋아요

Petrice

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean, great location
2024년 4월에 3박 숙박함
답변 제공: Jose 님, 2024년 4월 13일
Dear Petrice,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel, pool facilities could be cleaner - mildew apparent in places
2024년 3월에 1박 숙박함
답변 제공: Joanna 님, 2024년 4월 9일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Monique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff
2024년 3월에 5박 숙박함
답변 제공: Joanna 님, 2024년 4월 9일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
“I recently had the pleasure of staying at this hotel and was thoroughly impressed with the quality of the accommodations and the exceptional service provided by the staff. They truly went above and beyond to ensure a comfortable and welcoming experience. However, I feel it’s important to note that there is a homeless encampment situated behind the hotel. This situation presents a complex challenge, not only regarding guest safety but also touching upon broader societal issues. While the hotel itself offers a remarkable stay, potential guests should be aware of this aspect to make an informed decision.”
2024년 1월에 1박 숙박함
답변 제공: Jose 님, 2024년 4월 7일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations. Thank you for your loyalty. We look forward to welcoming you back in the future.

8/10 - 좋아요

HIEP QUANG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near downtown, easily accessible
2024년 3월에 2박 숙박함
답변 제공: Jose 님, 2024년 4월 4일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations. Thank you for your loyalty. We look forward to welcoming you back in the future.

8/10 - 좋아요

Lesley

좋아요: 청결 상태, 직원 및 서비스
The hotel beds were too soft but they were nice to offer a microwave if needed and provide to hotel room.
2024년 3월에 8박 숙박함
답변 제공: Jose 님, 2024년 4월 4일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations. Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Nataliya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay. Decent breakfast. Amazing staff.
2024년 3월에 3박 숙박함
답변 제공: Joanna 님, 2024년 4월 2일
Dear guestOn behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty as a Marriott Bonvoy member. We look forward to welcoming you back in the future.

4/10 - 별로예요

Danny

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Pool and hot tub were dirty and hot tub was cold
2024년 3월에 2박 숙박함
답변 제공: Joanna 님, 2024년 4월 2일
Dear guest,Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced with the cleanliness of the pool and the temperature of the hot tub during your stay.Maintaining clean and properly functioning amenities is a top priority for us, and we regret that we fell short of meeting your expectations in this regard. Please rest assured that we take your feedback seriously, and we will address these issues promptly with our maintenance team to ensure that they are resolved and do not occur again in the future.We appreciate your patience and understanding, and we hope that this isolated incident does not deter you from choosing to stay with us again in the future.

10/10 - 훌륭해요

Mirou

가족 여행
좋아요: 편의 시설/서비스
Welcoming staff
2024년 3월에 2박 숙박함
답변 제공: Joanna 님, 2024년 4월 2일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty as a Marriott Bonvoy member. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property in a great local area with very friendly staff and clean property.
2024년 3월에 1박 숙박함
답변 제공: Joanna 님, 2024년 4월 2일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty as a Marriott Bonvoy member. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

mariel 님, Henderson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient
2024년 3월에 4박 숙박함
답변 제공: Joanna 님, 2024년 4월 1일
Dear guestOn behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Krystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect!
2024년 3월에 1박 숙박함
답변 제공: Joanna 님, 2024년 4월 1일
Dear guestOn behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Customer Service was great
2024년 3월에 5박 숙박함
답변 제공: Jose 님, 2024년 3월 28일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

8/10 - 좋아요

Sally

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was lovely. Restaurant overpriced and not great. Area very "downtown" - upscale mall nearby but otherwise many fairly unappealing Asian greasy spoons.
2024년 3월에 7박 숙박함
답변 제공: Jose 님, 2024년 4월 4일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us. I shared your comment on pricing on our food items in TRIOS Bistro with our restaurant manager. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations. Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Timothy

2024년 3월에 3박 숙박함
답변 제공: Jose 님, 2024년 3월 28일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's been a bit since I last stayed in Toronto. Much quieter than expected. Clean bathroom and room. We loved the shower heads the eucalyptus body wash scent. Only suggestion would be to offer more towels. Another thing I loved was the pillow spray. This was a good touch! I would definitely return on my next trip to T.O
2024년 3월에 1박 숙박함
답변 제공: Joanna 님, 2024년 3월 26일
Dear guest,Thank you for choosing to stay with us during your recent visit to Toronto! We're delighted to hear that you had a pleasant experience overall.It's great to know that you found your room and bathroom to be clean and enjoyed the shower heads and eucalyptus body wash scent. We're thrilled that these amenities added to the comfort and enjoyment of your stay. You are always welcome to request for more towels by calling the 'At Your Service' or the Front Desk.I apologize if this information wasn't relayed to you at check in. We're also glad to hear that you appreciated the pillow spray. We aim to provide little touches that enhance the overall experience for our guests, and we're thrilled that you enjoyed this feature.Thank you for your kind words, and we look forward to welcoming you back on your next trip to Toronto

10/10 - 훌륭해요

Shonette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
$50 a day for parking!!!!! Ridiculous!!! Guests not waiting until you leave the elevator. Iced tea lovely!!
2024년 3월에 1박 숙박함
답변 제공: Jose 님, 2024년 3월 24일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty as a Marriott Bonvoy member. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jose 님, 2024년 3월 24일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty as a Marriott Bonvoy member. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Jody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were great!
2024년 3월에 2박 숙박함
답변 제공: Jose 님, 2024년 3월 21일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Glenn

2024년 3월에 6박 숙박함
답변 제공: Joanna 님, 2024년 4월 9일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Melody Jane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly
2024년 3월에 3박 숙박함
답변 제공: Jose 님, 2024년 3월 21일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Lindsay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jose 님, 2024년 3월 21일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jose 님, 2024년 3월 21일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really liked the convenience of the lounge.
2024년 3월에 1박 숙박함
답변 제공: Jose 님, 2024년 3월 16일
Dear Victoria,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Margo

Great location
2024년 3월에 1박 숙박함
답변 제공: Jose 님, 2024년 3월 16일
Dear Margo,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great spot for a couple nights in Toronto! Very clean and safe. Pool and hot tub seemed crowded always but the gym is very nice. Centrally located to everything you want and need. Would definitely stay again!
2024년 3월에 2박 숙박함
답변 제공: Jose 님, 2024년 3월 16일
Dear Nick,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Kim 님, Port Colborne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice pool and whirlpool for the kids. Elite lounge was great!!
2024년 3월에 2박 숙박함
답변 제공: Jose 님, 2024년 3월 16일
Dear Kim,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

4/10 - 별로예요

John

아이를 동반한 가족 여행
Room wasn’t ready at check in even though I called ahead and put a request for a 3pm check in (room wasn’t ready until 4:30pm). Toilet was clogged in our room. From 3:30 am until morning the room smelled like sewage.
2024년 3월에 1박 숙박함
답변 제공: Joanna 님, 2024년 3월 12일
Dear guest,Thank you for taking the time to provide feedback about your recent stay with us. We sincerely apologize for the inconvenience and disappointment you experienced during your stay.We understand the importance of a smooth and timely check-in process, and we regret that we fell short of meeting your expectations in this regard. Your request for a 3:00 PM check-in time had been noted. However, our regular check in time is 4pm and any early check in is not guaranteed as it is based upon availability. We apologize for the delay in having your room ready. Additionally, we apologize for the inconvenience caused by the clogged toilet in your room and the unpleasant odor you experienced during the night.Your comfort and satisfaction are our top priorities, and we hope that you will give us another opportunity to provide you with the exceptional service and experience you deserve during your next visit.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Joanna 님, 2024년 3월 12일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Pasqualino

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Missing dring wall in bottlrs
2024년 3월에 1박 숙박함
답변 제공: Jose 님, 2024년 3월 16일
Dear Pasqualino,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.I appreciate if you can give some insights on where we fall short of your expectations with regards to our guest service.Thank you for your loyalty as a Marriott Bonvoy Silver Elite member. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Christopher

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and the inside of the hotel was great. Too many tents and homeless people living outside. Didn't really want to go outside after dark
2024년 3월에 2박 숙박함
답변 제공: Joanna 님, 2024년 3월 12일
Dear guest,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel's location convenient and that you enjoyed the interior of our property.We understand your concern regarding the presence of tents and homeless individuals outside the hotel, especially after dark. While we strive to provide a safe and comfortable environment for all our guests, we recognize that external factors such as these can impact your overall experience.Please rest assured that we take the safety and security of our guests very seriously, and we are actively working with local authorities and community organizations to address this issue to the best of our ability.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future under more favorable circumstances.

10/10 - 훌륭해요

David

2024년 2월에 7박 숙박함
답변 제공: Jose 님, 2024년 3월 28일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Francois

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ALL GOOD
2024년 3월에 4박 숙박함
답변 제공: Jose 님, 2024년 3월 9일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Amarpreet 님, Canton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great, comfortable stay.
2024년 3월에 2박 숙박함
답변 제공: Jose 님, 2024년 3월 7일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Mailyng

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellently located
답변 제공: Jose Roxas 님, 2024년 3월 7일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Carmela Valentina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Jose 님, 2024년 3월 3일
On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.Thank you for your loyalty. We look forward to welcoming you back in the future.

8/10 - 좋아요

Rachel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was lovely except for the greasy fingerprints all over the fridge and a few other things. Some dust on the carpets around the furniture. Everything else was amazing!
2024년 2월에 1박 숙박함
답변 제공: Joanna 님, 2024년 2월 27일
Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your feedback in regards to your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Ensuring that all our guests have a comfortable and enjoyable stay is a top priority, and we're glad we could meet your expectations.I apologize for the dust in the carpet. I will address this with the housekeeping team. We look forward to welcoming you back in the future.