The unit was not the one from the pictures. wanted a view of the CN Tower but got a view of a dirty parking lot. Also for check in we paid an EXTRA $25 for parking and ended up waiting over an hour past check in to get the parking key from the cleaners who was supposed to leave it there, to park our car. And then we received the parking pass and it didn't even work and it wouldn't open the parking garage. We then waited another 30 to 45 mins for the condo manager to come. She then took the parking pass to get it fixed and never called or came back so we couldn't even take the car in and out of the parking lot. They didn't even offer to refund the parking costs which i feel is very unfair. We asked for early check in because we had a lot of work to do and ended up having to settle into the condo three hours later wasting so much time and pushing us behind. Honestly was not the greatest experience. Hope they offer better service in the future but I WOULD NOT RECOMMEND.