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그랜드 호텔 앤 아파트먼츠 타운스빌 여행 후기

4.5 out of 5
그랜드 호텔 앤 아파트먼츠 타운스빌
8-10 Palmer Street, South Townsville, QLD

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 998개 이용 후기 중 563개" "
평점 8 - 좋아요. 998개 이용 후기 중 316개" "
평점 6 - 괜찮아요. 998개 이용 후기 중 73개" "
평점 4 - 별로예요. 998개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 998개 이용 후기 중 20개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Sarah Leigh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic units and is great location. Totally recommend staying here
2024년 3월에 3박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2024년 3월 12일
Good Morning Sarah,Thank you so much for taking the time to review your recent stay with us and providing such valuable feedback.We are very grateful and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Lauren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were amazing and very accommodating. Room was clean and comfortable and parking was really easy.
2024년 3월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2024년 3월 4일
Good Morning Lauren,Thank you so much for taking the time to review your recent stay with us and providing such wonderful feedback. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Erin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place to stay. Was there two nights for work and was very happy with the accommodation.
2024년 1월에 2박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2024년 1월 23일
Good Morning Erin,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and look forward to welcoming you back again soon.

8/10 - 좋아요

Emily

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and tidy hotel room, very basic but bed very comfortable.
2024년 1월에 2박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2024년 1월 15일
Good Morning Emily,Thank you for taking the time to review your recent stay with us and provide valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

10/10 - 훌륭해요

Deb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay, Loved our 1bedroom and stoked with the rate. Loved the friendly, efficient staff. Have stayed here a few times and no doubt will be back again.
2024년 1월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2024년 1월 8일
Good Morning Deb,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

8/10 - 좋아요

Timothy

2024년 1월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2024년 1월 8일
Good Morning Timothy,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

10/10 - 훌륭해요

Tony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location Location Location
We booked this through an app. Stayed one night on a grandparents/grandchildren brief trip. Booking: Easy, informative and straightforward. Check-in: Check-in was a great start to our stay. The front office staff were friendly, polite, professional and efficient. Could not ask for a better indication of an enjoyable stay. We were not dissapointed. Room: The room was a one bedroom apartment with a double bed in living room. The room was spotlessy clean and in excellent condition. The kitchen had a good sized fridge and all the amenities needed, plus more. Further the was quiet with regards to outside noise, etc. The bed was comfortable and a good nights sleep was had. Car park: An undercover car park was available. Check-out: Check-out was straight forward with no delays. Hotel Staff: To both front office and housekeeping, thank you as you ensured our stay was an enjoyable and memorable one. Location: Whether in Townsville for business or leisure, this accommodation is a stones throw from the CBD and located in the middle of some great cafes and restaurants.
2023년 12월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2024년 1월 4일
Good Morning Tony,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2024년 1월 4일
Good Morning Angela,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back again soon.

8/10 - 좋아요

Gayle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight with dinner getaway.
Great spacious size room with kitchen and seperate bedroom. Also enjoyed a balcony setting. Many Restaurants within meteres with relaxed outdoor dining or air conditioned seating. Good undercover or just gated security parking. I’m not a tall person so found getting into shower within a bath tub a bit or a leap and always worry about slipping. But overall enjoy our short stay. Friendly staff. Will stay again.
2023년 12월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2024년 1월 4일
Good Morning Gayle,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back again soon.

8/10 - 좋아요

Marissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick, comfortable one night stay
Always enjoy our stay at the Grand Mercure. Good location, with comfortable and clean rooms. Price is reasonable considering it’s the busy festive season.
2023년 12월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2024년 1월 4일
Good Morning Marissa,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back again soon.

8/10 - 좋아요

Graham

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel to stay at and conveniently located. Clean and comfortable. Need to book direct for free parking otherwise chargeable. Strong sunshine in morning cannot be blocked out since fixed desk is in the way. Definitely recommended as a very good place to stay!
2023년 11월에 2박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 11월 19일
Good Morning Graham,Thank you for taking the time to review your recent stay with us. We are very grateful for your feedback and look forward to welcoming you back again soon.

6/10 - 괜찮아요

Richard

가족 여행
좋아요: 청결 상태
Perfect for a short stay in Townsville.
2023년 11월에 5박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 11월 19일
Good Morning Richard,Thank you for taking the time to review your recent stay with us and for the lovely review.We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Frequent traveller But first time at this hotel Friendly staff Clean, quiet, neat and comfortable Ticked all the boxes for my stay I'll be back
2023년 11월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 11월 12일
Good Morning Jason,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and look forward to welcoming you back again soon.

8/10 - 좋아요

Peter

2023년 11월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 11월 12일
Good Morning Peter,Thank you for taking the time to review your recent stay with us. We look forward to being able to welcome you back again soon.

10/10 - 훌륭해요

Christie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 11월 7일
Good Morning Christie,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Sharon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'll be back
Very comfortable stay for 2 nights while working in Townsville. Would have liked a room with a better view, but it was ok.
2023년 10월에 2박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 10월 22일
Good Morning Sharon,Thank you so much for taking the time to review your recent stay with us and provide such lovely feedback. Please on your next booking look at some of our rooms that guarantee a view over the city or towards the stadium.Kind Regards,Dane TreziseFront Office Manager

10/10 - 훌륭해요

Graeme

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was fantastic from start to finish, even if I did break the door from the car park to the reception area...
2023년 10월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 10월 31일
Good Morning Graeme,Thank you for taking the time to review your recent stay with us and providing such lovely feedback. We have attended to the door and there is no issue.We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Townsville
Great staff , clean rooms.
2023년 10월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 10월 17일
Good Afternoon Louise,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back again soon.

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall good stay
2023년 10월에 4박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 10월 17일
Good Afternoon Matthew,Thank you for taking the time to review your recent stay with us and providing such valuable feedback.

8/10 - 좋아요

Gene

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 9월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 10월 17일
Good Afternoon Gene,Thank you for taking the time to review your recent stay with us and providing such valuable feedback.

2/10 - 너무 별로예요

Chris

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor service and facilities
Extremely disappointed.. I have been staying at the Grand for many years and I won’t be back. Noisy fridge, aircon and the entry handle to my room was broken. I was held to ransome with $50 parking addional and then they wanted an extra $40 for 12 checkout..The staff weren’t very helpful…I won’t be staying there again
2023년 10월에 2박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 10월 17일
Good Afternoon Chris,Thank you for taking the time to review your recent stay with us. We are very sorry to hear you had a few items that made your stay uncomfortable.I will have our maintenance go through your room to look at the items in the room to ensure no future guests are affected.We do our best to provide you will all the information we can on our facilities and that parking is subject to availability. We are very fortunate that street parking is available free of charge over night also.Thank you again for taking the time to provide the feedback, we do hope you will give us the opportunity to change your mind about us.

10/10 - 훌륭해요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, good clean, modern room, only downfall is parking is not included and pay for each night.
2023년 9월에 4박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 10월 4일
Good Morning Lisa,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We look forward to welcoming you back on your next stay.If you book with us direct or through our website our outdoor gated parking is also free of charge.

2/10 - 너무 별로예요

David

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Place was dirty and old nothing like photos and reviews
2023년 10월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 10월 3일
Good Afternoon David,Thank you for taking the time to review your recent stay with us. I am sorry that we were not up to the standards you were expecting. We will perform a full check of you room to ensure everything is up to standard so this does not occur for any future guests.We hope we can accommodate you again soon to show you what our accommodation is truly like.

8/10 - 좋아요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was clean & comfortable and staff were pleasant and helpful with any of our concerns. However, there never seemed to be hot water for a shower morning or evening. The concept of having to pay a $250 bond (card only, no cash) on top of advanced payment of room did seem odd to me.
2023년 9월에 2박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 10월 3일
Good Morning Colleen,Thank you for taking the time to review you recent stay with us and providing such valuable feedback. We want to apologise that you experienced issues with the hot water on your stay, this was an unexpected issue with a leaking pipe and we appreciate your understanding.We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Jayci

가족 여행
We had an Eco stay it was fantastic close to the pool for the kids, big spacious rooms, comfortable beds and a bath tub! Loved it!!
2023년 9월에 4박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 10월 3일
Good Morning Jayci,Thank you so much for taking the time to review your recent stay with us and providing such lovely feedback. We look forward to welcoming you back again soon.

2/10 - 너무 별로예요

Emily

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed for the week whilst my husband has chemo. The day we checked in we rang reception as the tv wasn’t working, was told it was a hotel wide problem and never fixed. Then on the second last day we came home from hospital to find out there wasn’t any water for hours. Once the water was back on there wasn’t any hot water. Rang reception and was told to leave tap running untill hot came through, left it running for an hour and still nothing at 10pm (no shower for the family). Again in the morning rang reception as there wasn’t any hot water, was told to just leave the tap running again. Another half an hour later and still not hot water. Reception staff very unhelpful and told me there was nothing she could do. Having a patient to take to hospital without a hot shower is disgusting. Very disappointed in how the situation was handled.
2023년 9월에 5박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 10월 2일
Good Morning Emily,Thank you for taking the time to review your recent stay and provide your valuable feedback. I do want to apologies and thank you for understanding that we had an emergency plumbing incident that has affected the hotels hot water. I understand this was very inconvenient and we do wish to give our sincere apology over the issue. We also want to wish you both the best of luck with your husbands treatment.

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Comfortable beds washer and dryer in room. Plus a nice kitchenette.
2023년 9월에 2박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 9월 29일
Good Morning Joanne,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

10/10 - 훌륭해요

Francine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, easy chech in/out. Spacious room, close to everything.
2023년 9월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 9월 26일
Good Morning Francine,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

10/10 - 훌륭해요

JOYCE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unit clean, staff helpful.
2023년 9월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 9월 19일
Good Morning Joyce,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We greatly appreciate it and look forward to welcoming you back again soon.

8/10 - 좋아요

sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 9월 18일
Good Morning Sarah,Thank you for taking the time to review your recent stay with us and providing such lovely feedback. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow what a great hotel. Staff are so friendly The premium 1 bd apartment had everything you could need The parking was good and everything in walking distance
2023년 9월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 9월 11일
Good Morning Christina,Thank you for taking the time to review your recent stay and provide such lovely feedback. We look forward to welcoming you back again soon.

8/10 - 좋아요

stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was perfect close to many restaurants and just a short walk over the river to the city. The staff were very helpful.
2023년 9월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 9월 10일
Good Morning Stephen,Thank you for taking the time to review your recent stay with us and providing such valuable feedback from your stay. We look forward to being able to welcome you back again soon.

10/10 - 훌륭해요

Lynne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was excellent and within walking distance to town. The staff at reception are friendly and their service is exceptional.
2023년 8월에 3박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 8월 31일
Good Morning Lynne,Thank you for taking the time to review your recent stay with us and providing such lovely feedback. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Scott

2023년 8월에 4박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 8월 27일
Good Morning Scott,Thank you for taking the time to review your recent stay with us and providing such lovely feedback. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Bradley

2023년 8월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 9월 13일
Good Morning,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and looking forward to welcoming you back again soon.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 편의 시설/서비스
The only thing I could complain about would be the toilet seat……uncomfortable :) that’s it the rest was great, really nice.
2023년 8월에 2박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 8월 22일
Good Morning Michael,Thank you for taking the time to review your stay and letting us know about the toilet in the room. We will have our maintenance team look into this and replace so it is not an issue for future guests.Thank you again and we look forward to welcoming you back again soon.

2/10 - 너무 별로예요

Rhonda

2023년 8월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 9월 10일
Good Afternoon Rhonda,Thank you for reviewing your recent stay and I am sorry that you stay was not up to your expectations. We hope we can see you again soon so we have the opportunity to impress you on a future stay.

10/10 - 훌륭해요

Scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best choice for a trip to Townsville
Great location and staff are always friendly and happy to help. I always choose to stay here when I am in Townsville.
2023년 8월에 4박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 8월 20일
Good Morning,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We are very grateful and look forward to welcoming you back soon.

8/10 - 좋아요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 8월 16일
Good Morning Joe,Thank you for taking the time to review your recent stay with us and provide feedback. We look forward to welcoming you back again soon.

6/10 - 괜찮아요

Shannan

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The rooms are starting to show their age, was looking forward to a soak in the amazing deep bath, but the hot water on flat out hot was barely luke warm. Air-conditioning was super cold in the lounge, not so good in the bedroom. Beds were comfortable and the courtesy bottle of water by the bed was a nice touch. At the time of booking wotif didn't indicate that available parking was an extra charge and didn't indicate it was a smoke free property. Good to see they have updated this. Whilst I followed the rules and left the property grounds a number of people were smoking on their balconies anyway.
2023년 7월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 8월 14일
Good Morning Shannan,Thank you for taking the time to review your recent stay with us and providing such valuable feedback. We thank you for brining up some of the issues you have had during your stay and will have our team looking into this concerns to avoid it happening in the future.You are correct we are a non-smoking hotel and do our best to enforce this so all of our guests can enjoy a smoke free area.Thank you again for your valuable feedback, we look forward to being able to welcome you back again soon.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 8월 7일
Good Morning Amanda,Thank you for taking the time to review your recent stay with us and providing such lovely feedback. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Mark

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff fantastic and lovely .. all good they just forgot to change pillow cases from last guest …. So sorted that
2023년 8월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 8월 7일
Good Morning Mark,Thank you for taking the time to review your recent stay and providing such lovely feedback. We are very grateful and appreciate your understanding and patience allowing the team to fix your linen.We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and convenient
2023년 8월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 8월 3일
Good Morning Chris,Thank you for taking the time to review your recent stay with us and providing such lovely feedback.We look forward to welcome you back again soon.

8/10 - 좋아요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay here again. Value for money.
2023년 7월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 8월 2일
Good Morning Janice,Thank you so much for taking the time to review your recent stay and for the lovely words.We look forward to welcoming you back again soon.

8/10 - 좋아요

Richelle

Double room entrance was a bit difficult with luggage and angles to the bathroom also unusual. But everything else fine
2023년 7월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 7월 30일
Good Morning Richelle,Thank you for taking the time to review your stay with us and provide such lovely feedback. We are very grateful and look forward to being able to welcome you back again soon.

6/10 - 괜찮아요

Joshua

2023년 7월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 8월 16일
Good Morning Joshua,Thank you for taking the time to review your recent stay with us and provide feedback. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Jeffrey

2023년 7월에 1박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 7월 26일
Good Morning Jeffrey,Thank you for taking the time to review your recent stay with us and providing such positive feedback. We look forward to welcoming you back again soon.

8/10 - 좋아요

Baocheng

2023년 7월에 2박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 7월 25일
Good Morning,Thank you for taking the time to review your recent stay with us. We look forward to welcoming you back again soon.

8/10 - 좋아요

Terry 님, Dysart

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Location is great, very close to many good restaurants. Dont like the $100 security deposit. Takes ages to get this back.
2023년 7월에 2박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 7월 24일
Good Morning Terry,Thank you for taking the time to review your recent stay with us and providing valuable feedback. Please feel free to reach out to the hotel in regards to your security deposit as we can contact your bank for you to speed the process up.We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Glenn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to bars and restaurants, great staff, off street parking. Would definitely recommend.
2023년 7월에 4박 숙박함
답변 제공: Dane Trezise - Front Office Manager 님, 2023년 7월 16일
Good Morning Glenn,Thank you so much for the kind words and valuable feedback. We greatly appreciate it and look forward to being able to welcome you back again soon.