Firstly hotel is positioned in a very nice area at the beech, the room was big and mainly confortable - however, unless you turn over ever item you will not realise that you have to inform reception you require your room to be cleaned etc by 1pm. This being the case, day two my room was not cleaned, day three was not cleaned and towels now really needed refreshed. Had to ask for this to be done but no mention of letting reception know that you wanted daily housekeeping as per info on hotels.com - venting of day three I found the overturned info sheet under a plant! I just wish I had have known when booking in.