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베이몬트 바이 윈덤 트래버스 시티 여행 후기

2.5 out of 5
베이몬트 바이 윈덤 트래버스 시티
2326 N U.S. 31 S, Traverse City, MI

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 235개" "
평점 8 - 좋아요. 1002개 이용 후기 중 295개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 234개" "
평점 4 - 별로예요. 1002개 이용 후기 중 153개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 85개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Phillis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was super clean, people super friendly.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Trisha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice loved this stay
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Lesa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was remodeled, very clean, convenient location and staff were polite and friendly. Room was exactly as described! Will definitely stay again!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Marty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Good stay
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kathryn

가족 여행
좋아요: 편의 시설/서비스
Clean, quiet, good location.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Kee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great for a quick stay at a convenient cost. The hotel is in need of some updates especially in the pool area. Staff was friendly and attentive. Hot breakfast included.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Todd

2024년 3월에 2박 숙박함

8/10 - 좋아요

Tyrone

연인과의 여행
좋아요: 편의 시설/서비스
Continental breakfast was horrible
2024년 3월에 2박 숙박함
답변 제공: Laura L. - General Manager 님, 2024년 3월 9일
Thank you for taking the time to give us you feedback. We will take a look at our breakfast selection and make improvements were we can.

10/10 - 훌륭해요

Amber

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태
Pulling in the lot was covered in ice but there qas pleanty of parking, walkomg in was quiet given the time of day but the worker was sitting in the general area on her phone instead of behind the desk, got all checked in and she was quick to run through room number and direction to room, pool times, breakfast times and rules. The stay was decent the pool area was quiet not alpt of seats and the ppol was kinda dingy, the hot tub was kinda nasty with brown bubbles and hair floating around, npt too many towels for guests either. Beds were pretty comfortable but the half sized pillows kinda sucked. Shower pressure sucked and tub was dirty. Then for breakfast it was a small set up with prepackaged oatmeal, danishes and a small coffee bar, they had bagels and bread for toast, buscits with a pot of gravey and a single waffle maker. Not an out of this world experience but got us through the 1 night trip intended.
2024년 2월에 1박 숙박함
답변 제공: Laura L. - General Manager 님, 2024년 3월 2일
Thank you for taking the time to give us your feedback. We are sorry you experienced some negative on your overnight stay. We strive everyday to reach or exceed guests expectations. I will share your comments with staff.

2/10 - 너무 별로예요

MaryJo

2024년 2월에 2박 숙박함

8/10 - 좋아요

Santana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very friendly and the rooms are super clean😊
2024년 2월에 1박 숙박함
답변 제공: Laura L. - General Manager 님, 2024년 3월 2일
Thank you for you positive feedback. I will share your comments with the staff. We look forward to seeing you again.

8/10 - 좋아요

Erin

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함

8/10 - 좋아요

Eric E.

2024년 2월에 1박 숙박함

4/10 - 별로예요

Heather

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The pool and hot tub were the reason we booked this particular property, but when we checked in for our three-night stay, we were informed that it was closed for maintenance for the length of our stay. The suite we got was okay, but did not have a bathtub and the bathroom was outdated with dirty and cracking grout. Staff was not friendly and seemed annoyed that we asked for towels and trash service. They did not change out our towels after we requested the service. The elevator doors closed so quickly that we really thought our limbs would be taken off. We were greeted by large chunks of wet ceiling tiles being lugged by a father and son duo while retrieving luggage carts, which in themselves were very unwieldy. The continental breakfast was very good however, and the dining area clean and comfortable.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
People at the front desk are great very happy helpful people been staying every weekend for about a month now love coming here
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Jordan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love how easy going and friendly the staff was, they were quick and prompt to address any needs by me and my partner. Booked a 1 King Suite. Looked cleaned aside from MANY questionable white, and dark oily stsins in the pullout in our suite and the smokey odor, I believe it was a smoke free room however. Hardly any towels were supplied in our room which led us to ask for multiple sets of towels during our stay, but no big deal, easy fix. Bathroom was a decent size and nice set up, loved the stand in shower. There was however hair all over the walls and on the floor in the shower as well as on the toilet seat. Things get missed, it happens at the end of a busy week. Pool also had lots of hair in it so we didnt swim our first night, which was no big deal as we only went for the hot tub the first night which was perfect and relaxing. Pool was clean next day but was very salty and dried the skin out quickly. Guessing just too much bromine. I hate to sound like one of those guests as i used to do hotel work myself. It was truly a good stay and we scored a quiet and decent sized room that happened to be away from everyone else. Not sure if i'd stay here again but I wouldn't say anything against it. Yuh get what yuh pay for and they are at least very sweet and helpful staff. Plus on the good standard breakfast options. Juice, bagels, yogurt, cereal with milk options and a waffle maker. Some fruit, fruit cups, and hard boiled eggs. Not bad at all.
2024년 1월에 2박 숙박함

4/10 - 별로예요

salar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No breakfast no service
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Maryanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Stay
Amazingly clean and comfortable! Staff more than expected kindness.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Mary

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My St Bernard had awesome time, and it was only $35 for her stay😁👍
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jeff

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tamara

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Annie

2023년 12월에 3박 숙박함

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스
Bathroom falling apart
Came to traverse city with my wife Susan for Christmas shopping. The checkin was easy and the staff are great!!! However the bathroom was falling apart. The ceiling was cracked and falling apart the shower had leaked and the caulk job was horrible.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Melinda

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was allowed to check in much earlier than the 3 pm check-in time.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Claudette

좋아요: 청결 상태
2023년 11월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Needs improvement
Staff at desk were not welcoming. Room lighting was poor, Used towels (not mine) were left in the 3rd floor corridor from about 4pm through 7:30 the next morning. Bed was OK.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Adam

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sucked
There was bugs and spiders in one of our rooms and then in our other room there were black hairs all over the shower and towels the hot tub and pool were not clean they both had hair floating in them the person who checked us in was rude this was my worst hotel stay ever
2023년 11월에 1박 숙박함

8/10 - 좋아요

Gary

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Average stay
The rooms were clean. We were there with Friends and their room door did not lock when you closed it. You could push the door and it would open. Front staff for most of our stay was never available. Breakfast was awful.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Ronie

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and Clean Place
Paul at the front desk was amazing...Very nice and helpful...The room was really clean ...Enjoyed our stay...Will stay again...
2023년 11월에 1박 숙박함

8/10 - 좋아요

Nathan

가족 여행
좋아요: 객실의 편안함
Not to bad
Room and service were great. Pool was in pretty bad shape and not properly cleaned in a while. Pool had floaties on the surface of the water and clumps of hair all over.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jessica

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Everything is outdated. The rooms are smaller than I anticipated.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Jonathan

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Room was not clean Found towels under the bed from the previous people staying there. Called front multiple times for towels no answer had to go up front desk and get towels. Stayed 2 nights room service never came to clean our room
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Michael

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Kelly

단체 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Check in: the man did not give a friendly greeting and he did not mention that breakfast was included. The room: just so-so. Somehow we were placed in a handicap accessible room so the toilet and shower area were huge. This was fine but there was no place to set the clean towel when taking a shower. Also, the showers on Saturday morning and evening were COLD. The room had only one bar of hand soap so the shower had only a tiny shower gel and no shampoo. The service: there was no housekeeping done on day two. I asked at the front desk and they said I had to ask for it at check in. Well, I wasn’t told about that at check in so we needed towels, coffee, creamer replenished by me. And we found out in the middle of Saturday night that we didn’t have extra toilet paper either. The price: my total bill for two nights was $450 and I feel I was grossly overcharged for this small, plain room with bad service. When I complained about the housekeeping issue, one of the young me. Said he would talk to the manager about a discount but evidently the answer was no. Overall: very disappointed. Will not stay here or at another Baymont again.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Jesse

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I feel comfertable staying at this hotel, everything is operating at a normal fuction. Thank you. - Guest
2023년 10월에 1박 숙박함

4/10 - 별로예요

Todd

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No room service the entire four day stay. Locked out of room two days because keys stopped working . Broken sink and tub unit.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Lawrence A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

LINDSAY

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jenna

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Intiasar

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Kevin

2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick stay
Had a quick stay and Paul (who was working the front desk) was super kind, informative and helpful! Paul deserves a raise!
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Joe-Anthony

좋아요: 청결 상태
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Beverly

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were able to check in early. And that went well. The person seemed new and had to "ask her manager" for everything we asked about. The room needed a good "spring" cleaning. Dirt in corners, etc. The people at the desk the next day were very helpful and prompt with clean towels, more coffee, etc. that we asked for. Check out was good. Personnel very professional. Check in and cleanliness needed a bit more attention.
2023년 9월에 3박 숙박함

8/10 - 좋아요

Gary

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Margaret

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a great hotel. Very nice room, nice and efficient staff.
2023년 9월에 1박 숙박함