스탠다드룸, 퀸사이즈침대 2개, 금연 | 객실 내 금고, 책상, 다리미/다리미판, 무료 WiFi

콤포트 인 보든타운 - NJ 턴파이크 근처 여행 후기

2.5 out of 5
콤포트 인 보든타운 - NJ 턴파이크 근처
1009 Us Highway 206, Bordentown, NJ

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 698개 이용 후기 중 154개" "
평점 8 - 좋아요. 698개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 698개 이용 후기 중 168개" "
평점 4 - 별로예요. 698개 이용 후기 중 84개" "
평점 2 - 너무 별로예요. 698개 이용 후기 중 67개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

10/10 - 훌륭해요

Lisa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice rooms and staff
2024년 4월에 5박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Lisa,We are pleased to hear you enjoyed our rooms and encountered friendly staff during your stay. Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.

2/10 - 너무 별로예요

Komiljon

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty. They didn’t change the sheets after the previous occupant. Realized it from the smell. Asked them to give a different room to which they said they don’t have any available. They gave me some clean sheets so that I go and change on my own, which I ended up doing. Breakfast area was super dirty. Nobody cleans it until the end of the breakfast time. I thought Comfort inn was one of best among the cheaper lodging and they watch over the quality . I guess it completely depends who runs the branch/location
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Komiljon, We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will address the issues you mentioned with our team for improvement. Thank you for bringing this to our attention, as we strive to provide a comfortable stay for all our guests.

6/10 - 괜찮아요

Paul

연인과의 여행
The hotel it’s just a little rundown.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Paul, We appreciate your feedback and will address any maintenance issues accordingly. Thank you for bringing this to our attention and helping us improve our facilities for future guests.

4/10 - 별로예요

Lureina 님, Budd Lake

별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 10일
Hello Lureina, We value your experience and would appreciate hearing more about your stay. Please reach out to us directly so we can address any concerns you may have. Your comfort is our top priority.

10/10 - 훌륭해요

Marc

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 8일
Dear Marc,Thank you for your fantastic 5-star rating! We're thrilled to know you enjoyed your stay with us. We're always here to provide a great experience and we look forward to welcoming you back to our hotel in the near future. Warm regards,Hotel Management

10/10 - 훌륭해요

Elaina

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Good all around
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Elaina,We are pleased to hear that you had an overall positive experience during your stay with us. Your feedback is valuable to us and we appreciate you taking the time to share your thoughts. If there is anything we can do to further enhance your future visits, please feel free to reach out to us.

2/10 - 너무 별로예요

Disha

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Disha,We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay.

4/10 - 별로예요

Tonesha

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 27일
Hello Tonesha, We're sorry to hear about your experience. If you have any specific feedback to share, please reach out to us so we can address any concerns you may have. We hope to welcome you back for an improved stay in the future.

10/10 - 훌륭해요

James C

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Viraj Patel 님, 2024년 2월 25일
Thank you for the rating us on your recent stay at comfort Inn in bordentown,new jersey.

4/10 - 별로예요

jigar

별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello jigar, We appreciate you taking the time to share your experience with us. Please feel free to contact us directly with any details on how we can improve your stay next time.

2/10 - 너무 별로예요

K

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
From the outside it looks ok. Inside, this place was a mess! The rooms with connecting doors are atrocious. The doors are SUPER CHEAP and do not block ANY sound. After getting a room change I discovered it could get worse - the rooms without connecting doors were FILTHY. I wish I remembered to take pics. The bed was dirty, the walls were dirty, the floors were dirty. There were smashed bugs on the wall, the (once) white duvet was dirt stained. The bathroom tub had a drain spout that was hanging on for dear life. The elevator floor had large clumps of dirt and sticky mess all over it for 3 days. Avoid this hotel at all costs! The discounted price isn’t worth it. The “long term residents” of the hotel go in and out to their cars all hours of the night. There are a number of large trucks in the lot they sit in, run their engines, and a car will pull up next to them for a minute, and then they come back inside. You can decide for yourself what is going on.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello K, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 - 좋아요

Tammi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Tammi,Thank you for choosing our hotel for your stay! We appreciate your rating and hope you had a great experience with us. If there's anything we can do to further improve our services, we would love to hear from you. Please feel free to reach out to our hotel directly with any additional feedback. We hope to welcome you back in the future.

8/10 - 좋아요

carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like the tv channels, just only 10 channels. I liked the shower with hot water. Friendly staff. Microwave oven and refrigerator were working fine.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello carlos,Thank you for your feedback regarding the TV channels. We appreciate knowing your preferences as we strive to improve our guest experience. We're delighted to hear that you enjoyed the shower with hot water and found our staff to be friendly. It's also great to know that the microwave oven and refrigerator met your expectations. We value your input and hope to welcome you back in the future.

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking lot was a little messy
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello Anna,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and will pass it along to our team for further improvement.

4/10 - 별로예요

Richard

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Desk agent was nice room and tub were filthy
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Hello Richard, Thank you for bringing your experience to our attention. We apologize if the cleanliness of your room and tub did not meet your expectations. We appreciate your feedback and will address this matter with our housekeeping team to ensure a better experience for our future guests.

6/10 - 괜찮아요

Marisa

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 2월 9일
Hello Marisa,We appreciate you choosing our hotel for your stay. If you have any specific feedback you would like to share with us, please don't hesitate to reach out to us directly. We value your input and would love to address any concerns you may have.

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice quiet and relaxing time away.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 8일
Hello Rebecca,Thank you for choosing our hotel for your getaway. We're delighted to hear that you enjoyed the tranquility and had a relaxing time during your stay. We strive to provide a peaceful environment for all our guests. We appreciate your feedback and hope to welcome you back in the future for another enjoyable experience.

2/10 - 너무 별로예요

Frank

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
1st room was dirty food on floor carpet heavy stains. Asked for another room. Was moved a bit cleaner but toilet was clogged. No one to fix it. They had to open another room for us to use the bathroom. Beware
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Hello Frank, We apologize for the cleanliness issues you encountered during your stay. While we strive to provide a pristine environment for our guests, we understand that mistakes can happen. Our team will be immediately addressing the housekeeping concerns you mentioned to ensure better experiences for future guests. Thank you for bringing this to our attention.

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked my stay. I would like more options for breakfast. I am diabetic and every thing for breakfast included waffles, cereal, donuts, and toast. Including eggs or a type of meat would be better.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Nicole,Thank you for choosing to stay with us! We appreciate your feedback and are glad to hear that you had a pleasant stay. We understand your dietary concerns and will definitely take your suggestion into consideration for future improvements. Your satisfaction is important to us and we hope to welcome you back for a better experience.

10/10 - 훌륭해요

James C

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was as expected. Only thing missing was a smoke detector in the room
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello James C,Thank you for sharing your feedback with us. We appreciate knowing that our property met your expectations. Our guest's safety is our top priority, and we apologize for any inconvenience caused by the missing smoke detector in your room. We have shared your comment with our team to ensure that this oversight is rectified. Your input is valuable to us, and we hope to welcome you back for a more seamless experience in the future.

6/10 - 괜찮아요

Frank

출장 여행, 가족 여행
Room was dirty, things falling apart. Stains on the floor. Felt like staying in a room straight out of a horror movie.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Frank,We apologize for any inconvenience caused during your stay. Our team appreciates your feedback and will use it to improve our services. We value cleanliness and maintenance, and we are sorry if we fell short of your expectations. Thank you for bringing this to our attention.

4/10 - 별로예요

Meghan O

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Meghan O,We apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

2/10 - 너무 별로예요

Anna 님, Carlton

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This used to be an ok place but not any more Too many questionable people hanging around. Room was filthy and smelled moldy and Smokey. Plumbing was falling off the wall. Noisy. Coffee terrible in am. Felt very unsafe there. I checked out early and went to a different hotel that was new and charged the same general price.
2023년 11월에 6박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Anna,Thank you for sharing your feedback with us. We apologize if our hotel did not meet your expectations during your recent stay. The comfort and safety of our guests are our top priorities. We have strict policies in place to ensure a pleasant experience for everyone. We appreciate your comments regarding the cleanliness and amenities and will address them with our team to make necessary improvements. We hope to have the opportunity to welcome you back in the future to provide a better experience.

2/10 - 너무 별로예요

Isabel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room outlet did not work and the desk person came in to wiggle the cord and said it would be fine. The bathroom exhaust did not work. The hotel was smoke free and the entry, hallway and our room obviously smelled like cigarette smoke. I have asthma and my husband had sarcadosis of his lungs. I was greatly disappointed and will not stay there again
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Isabel,Thank you for sharing your experience with us. We apologize for the inconvenience you encountered with the room outlet and the bathroom exhaust. We strive to ensure the comfort of all our guests and regret any discomfort caused. We appreciate your feedback and will address these issues with our staff for further improvement. We hope you will reconsider and give us another opportunity to exceed your expectations in the future.

8/10 - 좋아요

WILLIAM

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I was lied, when I got there I wanted to know my final cost, It started at 136 then I was told after Triple A was added my final would be $119 tax included. When I went to leave, the paper they handed me was$139. I also stayed at the Comfort Inn in St Augustines it was $95 I want that $20 removed
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello WILLIAM, Thank you for bringing this to our attention. We apologize for any confusion regarding your final cost. The rate provided to you at check-in included the Triple A discount, and taxes were also factored in. However, prices can vary depending on the location and time of stay. We appreciate your feedback and will share it with our team for future improvements.

2/10 - 너무 별로예요

Ruth

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Ruth, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback and will use it to improve our services. For any further concerns, please reach out to our management directly. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice overall
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 30일
Hello Charles,Thank you for your kind feedback! We're glad to hear that you had a nice overall experience during your stay. We appreciate your support and hope to welcome you back in the future for another great stay.

2/10 - 너무 별로예요

Melvin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad experience
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello Melvin, We apologize for any inconvenience caused and appreciate your feedback. Please provide more details so we can address your concerns. Thank you.

4/10 - 별로예요

Chelsey

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 20일
Hello Chelsey, Thank you for your feedback. We apologize for any inconvenience caused during your stay. Please provide us with more details so we can address your concerns.

10/10 - 훌륭해요

Maria

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Maria,Thank you for taking the time to leave a high rating for your recent stay at our hotel. We are delighted to hear that you had a positive experience. Please do not hesitate to reach out to our management team for any further assistance or feedback. We appreciate your support and hope to welcome you back in the future.

2/10 - 너무 별로예요

Timothy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nothing
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Timothy, We apologize for any inconvenience you may have experienced during your stay at our hotel. Please provide us with specific details so that we can address your concerns and make necessary improvements. Thank you for your feedback.

4/10 - 별로예요

Karen

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was not clean: whiskers on the counter, lipstick on the bed, pillow smelled like old man, carpet was dirty. Beds were shot
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Karen, We apologize for the inconvenience caused. Please know that cleanliness is our utmost priority and we will address this issue with our housekeeping staff. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Tomas

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Tomas,Thank you for sharing your excellent experience at our hotel! We are thrilled to hear that you enjoyed your stay and found our facilities to be top-notch. We appreciate your kind words and hope to welcome you back in the future for another memorable visit.

4/10 - 별로예요

Mairin

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Mairin,Thank you for your review! We're delighted to hear that you enjoyed your stay with us. If there is anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back soon!

4/10 - 별로예요

Daysi

별로예요: 청결 상태, 숙박 시설 상태 및 시설
So disappointing. The hotel smelled very bad and the room was humid. The shower curtain was disgustingly dirty and the carpet was really gross.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Daysi, I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

10/10 - 훌륭해요

Pat

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Pat,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

6/10 - 괜찮아요

Barbara

좋아요: 직원 및 서비스
별로예요: 청결 상태
N/A
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Barbara ,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 - 너무 별로예요

Patricia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a poor "Choice" we made with this motel. Non-refundable, of course. We had a horrible 4 night stay at this stinky place. Our room was filthy, refrigerator rusty, no roll in toilet paper holder, toilet seat broken, telephone broken and wires on the floor by the air conditioner. Breakfast was a joke - 3 bins of stale cereal, stale donuts, no fruit in sight and napkins consisted of a large roll of brown paper that you had to rip off like you find in rest rooms. The owners - the Patels - were extremely unfriendly and quite put out if you asked for more towels or a pillowcase, which was missing when we checked in. No one told us there was no room service for 3 days. No one told us you had to put your trash out by your door daily. One day I asked a slovenly front desk woman where the pool was so I could go out and read. She barely looked up from her phone and pointed down the hall. The gate was locked, so I walked back and told her. She very rudely and loudly said "Of course it's locked! It's been closed all summer!" Can you imagine treating customers this poorly! When we travel, we like cleanliness and professionalism. Never again will we stay at any Choice Hotel. I would think that Corporate would inspect their motels more frequently.
2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Hello Patricia,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

8/10 - 좋아요

Katherine

2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Hello Katherine,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Handicap rooms shouldn’t be carpeted or have a deep tub causing problems getting into and out of. Shower head to low and handle separated from tubing. Poor lighting in bathroom and no exhaust fan in bathroom/shower. Parking spaces are narrow Limited Handicap Parking. Will never stay or recommend this place.
2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Hello John, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

2/10 - 너무 별로예요

Daniel

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yesterday travel from Maryland to nj and try to stay at the hotel,but end up leaving the hotel at midnight back to Maryland the the lady in the front desk is terrible no manners whatsoever treat the costumers like crap,when i finally went to the room i rented the beds were undone like someone just got up from them i told the lady about it and she said it was not her problem Terrible experience i won't recommend that place i was with my son and she insinuated that i was there to have have with that person
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello Daniel,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

10/10 - 훌륭해요

pedro

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 17일
Hello pedro,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

4/10 - 별로예요

Markus

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 9일
Hello Markus,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 - 별로예요

Louis

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Piles of junk behind the front desk; I should have turned around. Carpets were stained and old. Our sheet was stained. The microwave which is 20 years old was broken anyway. The a/c worked great, and the shower was great, although the tubs are very narrow and dangerous to stand in. Basically, the place is kind of a dump for any price.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Hello Louis, Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Robert

단체 여행
좋아요: 청결 상태, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 1일
Hello Robert,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 - 괜찮아요

Denys

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room service completely absent. Only once after 4 nights stay. Was even complicated to get fresh towels for everyday. Basic breakfast. Expedia charges way too much. Max should be around 60 to 70$ for a night.
2023년 7월에 5박 숙박함
답변 제공: Manager 님, 2023년 7월 20일
Hello Denys,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

8/10 - 좋아요

Richard

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hello Richard,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 - 훌륭해요

Shana

좋아요: 청결 상태
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 19일
Hello Shana,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area.

6/10 - 괜찮아요

Brian

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pretty run down property. Kind of dirty. Lobby and hallways had no AC and were very hot. Room carpets were stained and shower needs a remodel. Staff was friendly.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 11일
Hello Brian,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

6/10 - 괜찮아요

Matt

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property served its purpose. The room didn’t seem or feel too clean.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 20일
Hello Matt, We are sorry to hear about those cleanliness issues, if it was reported to us during your stay, we would make sure to resolve it. We pride ourselves in make sure that our cleaners adhere to the guidelines, we would appreciate it greatly if these things can be reported to us as we do not want this to happen again. We apologize that our service did not satisfy your expectations. We hope to have another opportunity to turn this experience around.