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레드 라이언 호텔 케너윅 컬럼비아 센터 여행 후기

3.5 out of 5
레드 라이언 호텔 케너윅 컬럼비아 센터
1101 N Columbia Center Blvd, Kennewick, WA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 392개" "
평점 8 - 좋아요. 1000개 이용 후기 중 283개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 150개" "
평점 4 - 별로예요. 1000개 이용 후기 중 110개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 65개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

kindra

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They failed to state they had construction going on inside of the hotel. So we were placed right in the middle of construction. The hotel smelled bad, it really affected our breathing. Also, i was told breakfast was complimentary, but they charged me for my daughter and i.
2024년 1월에 3박 숙박함
답변 제공: Brittney 님, 2024년 4월 20일
Kindra, we apologize for any incovenience you experienced. We'll work hard to fix the issues you experienced. Thank you for staying with us.

8/10 - 좋아요

Ward 님, Cashmere

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Decent value property. Facilities are a bit dated
2024년 4월에 1박 숙박함
답변 제공: Brittney 님, 2024년 4월 15일
Ward, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

6/10 - 괜찮아요

Tiffany

출장 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A/C - heater in room very loud. Loud in adjacent rooms, too. Toilet slow flush. Sink has 2 large cracks. Renovation going on in hallways, unappealing. Room rate too high. Check in was unfriendly, abrupt.
2024년 4월에 1박 숙박함
답변 제공: Brittney 님, 2024년 4월 13일
Tiffany, we appreciate your feedback. We apologize for any inconvenience you experienced and will look into these issues. Thank you for staying with us

4/10 - 별로예요

Gordon 님, Ontario

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very dirty
2024년 3월에 2박 숙박함
답변 제공: Brittney 님, 2024년 4월 13일
Gordon, we appreciate your feedback and apologize for any incovenience you experienced. Thank you for staying with us.

8/10 - 좋아요

Denis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Brittney 님, 2024년 4월 13일
Denis, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

4/10 - 별로예요

Dorian

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bar was in great condition and decent food. The hotel side looked run down. Staff were helpful, but wouldn’t recommend staying here especially for the pricing.
2024년 4월에 1박 숙박함
답변 제공: Brittney 님, 2024년 4월 8일
Dorian, we appreciate your feedback. Thank you for staying with us!

8/10 - 좋아요

Robert

좋아요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Brittney 님, 2024년 4월 8일
Robert, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

2/10 - 너무 별로예요

Dixie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
PHONE NOT WORKING ( unsafe) Place looked as it had been flooded . Only 1 chair in room ( asked several times for another .
2024년 4월에 1박 숙박함
답변 제공: Tammy 님, 2024년 4월 6일
Dixie, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

William

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff was 4 star with service. Gym was in good shape and kept clean. The hotel looks very dated and tired.
2024년 3월에 6박 숙박함
답변 제공: Tammy 님, 2024년 4월 2일
William, Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Vanessa

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pills thrown in front lobby parking. Building run down there were stains on chair, mold on ceiling and on wall. One of the queen beds was not stable/broken. I don't feel like they should be charging a $200 deposit that takes 7-10 days to be reburse was needed for such a run down place
2024년 3월에 1박 숙박함
답변 제공: Brittney 님, 2024년 3월 31일
Vanessa, thank you for feedback and bringing these issues to our attention. We'll do everything we can to fix the issues and apologize for what you experienced. As for the deposit, if you are local that is our policy for all locals. Unfortunately there is no way for us to expedite the return process once the deposit has been released. If you have any questions, please give us a call. Thank you for staying with us

10/10 - 훌륭해요

Kenneth 님, Seattle

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Carpet in the room was worn out. Otherwise okay. KM
2024년 3월에 1박 숙박함
답변 제공: Brittney 님, 2024년 3월 29일
Kenneth, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon

8/10 - 좋아요

Jennifer 님, Wenatchee

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Loved the room itself, felt a little outdated and I didn’t appreciate there where no cameras for safety
2024년 3월에 2박 숙박함
답변 제공: David 님, 2024년 3월 26일
Hello, I am glad to hear that you enjoyed your stay here at the Red Lion on Columbia Center.

2/10 - 너무 별로예요

Giselle

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Tammy 님, 2024년 3월 25일
Giselle, We're sorry you were unhappy. Thanks for letting us know.

8/10 - 좋아요

Phil

좋아요: 청결 상태
Room doors close with a massive bang. Thankfully my hours matched others so didn’t disturb my sleep.
2024년 3월에 2박 숙박함
답변 제공: Brittney 님, 2024년 3월 24일
Phil, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff were FANTASTIC. The hotel is in the process of being remodeled. (IT REALLY NEEDS IT!) I know it is tough remodeling when in use, but was disappointed that when I got moved to the older part of the hotel (due to a necessary extended stay) I didn't get a price break.
2024년 3월에 4박 숙박함
답변 제공: Brittney 님, 2024년 3월 21일
Rebecca, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

2/10 - 너무 별로예요

Rob 님, Redmond

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This building is old and run down. Part of the building is under construction. They said it was due to a broke water line, but looks like it has been like this for years. We had to walk through this area to get to our room. The room looks like it hasn't had any upgrades since the 1970's. My daughter said she felt like she was in a haunted house. This place looks nothing like the pictures and the rating as good should be changed to poor. My daughter and I looked at the room and went straight to the front desk and turned in our key and left. Was no way I was going stay in that building. As far as the outside, it is in desperate need of being painted and as we drove around the building there was a old bus parked in the parking lot with some guys walking around it that looked like they where on drugs. The area in general didn't seam like the best part of town. Bottom line is it was not a place I wanted to stay at and definingly didn't want my 13 year old daughter staying there. Oh... And part of why we booked it was because it said it had a pool and my daughter wanted to swim and the pool was not operable and I saw nowhere on the website that it said it wasn't open. This was the first time that I have ever checked into a motel and left without staying. Not a good experience at all and would strongly recommend booking there. Lesson learned that if the rating is Good then stay away.
2024년 3월에 1박 숙박함
답변 제공: Tammy 님, 2024년 3월 21일
Rob, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Julian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brittney 님, 2024년 3월 21일
Julian, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon

6/10 - 괜찮아요

Jamie

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Brittney 님, 2024년 3월 18일
Jamie, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon.

10/10 - 훌륭해요

jeyfred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy bueno
2024년 3월에 1박 숙박함
답변 제공: Tammy 님, 2024년 3월 16일
Gracias por quedarse con nosotros. ¡Agradecemos sus comentarios!

8/10 - 좋아요

Jesús

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Brittney 님, 2024년 3월 14일
Jesus, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

6/10 - 괜찮아요

Leslie

가족 여행
좋아요: 직원 및 서비스
It looks like some remodeling is being done which is good because the hallways and carpets look rundown. Also my grandson went out and look at the pool and stepped in a big pile of dog poop. Had to throw away his shoes and go buy new ones.
2024년 3월에 2박 숙박함
답변 제공: Brittney 님, 2024년 3월 11일
Leslie, we appreciate your feedback and apologize for any issues you experienced. Thank you for staying with us and we hope to see you again soon

8/10 - 좋아요

GREGORIO

2024년 3월에 2박 숙박함
답변 제공: Brittney 님, 2024년 3월 29일
Gregorio, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon

2/10 - 너무 별로예요

Marcey

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked in went to my room. used the bathroom. immediately knew that I could not stay at this hotel. I did not feel comfortable or safe here. I went to the front desk and told them I didn't feel safe there and would not be staying. They charged me 100 dollars for the few minutes I was there and checked me right back out. I found a much nicer hotel in a much nicer location. I don't think I will ever stay at a red lion again. It felt like there were homeless people loitering inside the hotel. The hotel felt dirty and unsafe. my room window did not even latch completely closed.
2024년 3월에 4박 숙박함
답변 제공: David 님, 2024년 3월 6일
I am sorry to hear about your recent experience at Red Lion Columbia Center. I will look in to the 100 that was charged and see why that wasn't refunded.

6/10 - 괜찮아요

Sara

별로예요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Tammy 님, 2024년 3월 2일
Sara, we appreciate your feedback. Thank you for staying with us!

6/10 - 괜찮아요

Brian

Ok
2024년 2월에 3박 숙박함
답변 제공: Tammy 님, 2024년 3월 1일
Brian, we appreciate your feedback. Thank you for staying with us!

4/10 - 별로예요

Edward

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stayed at this property many times and it seems each time the rooms are getting worse. This past stay the shower faucet was coming right out of the wall. Front desk said renovations are happening now which will eventually be nice.
2024년 2월에 2박 숙박함
답변 제공: Tammy 님, 2024년 2월 26일
Edward, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

Bart

2024년 2월에 1박 숙박함
답변 제공: Brittney 님, 2024년 3월 21일
Bart, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon

4/10 - 별로예요

Dylan

단체 여행, 가족 여행
Not satisfied
2024년 2월에 1박 숙박함
답변 제공: Brittney 님, 2024년 2월 25일
Dylan, we appreciate your feedback. We hope you choose to stay with us again soon so we have an opportunity to change your mind. Thank you for staying with us

8/10 - 좋아요

David

별로예요: 직원 및 서비스
shower
2024년 2월에 2박 숙박함
답변 제공: Brittney 님, 2024년 2월 26일
David, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

4/10 - 별로예요

Jason

단체 여행, 연인과의 여행, 출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
After checking in we went to have a drink ( not even 9pm) we were Rudely told (yelled at) were closed. The sign said open until 10, and we just wanted to have a drink and go back to our rooms. There were several men sitting at the bar talking the the bartender.. but she couldn’t serve us!? The neighbourhood R.Robin was also a joke.. filthy and staff looked like they just rolled out of a dumpster! We won’t Ever stay here again.. it’s outdated and they say restaurant and bar.. but that’s just a bold face lie- bottom line; keep looking for something better!
2024년 2월에 1박 숙박함
답변 제공: Brittney 님, 2024년 2월 24일
Jason, we appreciate your feedback. We'll work hard to fix the issues you have brought to our attention and apologize for any issues you experienced. Thank you for staying with us

6/10 - 괜찮아요

Kylee

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
i really do love staying at this place But this last time i was very disappointed….the housekeeper came to our room and had started cleaning it and we had food and bags from the mall and other things within the time of us leaving the room to bring our car closer to unload our can and checkout, it was around 9am and i’ve tried calling many times to talk with someone. please resume in wanting to still stay while i have these work trips. thanks.
2024년 2월에 2박 숙박함
답변 제공: Brittney 님, 2024년 2월 21일
Kylee, we appreciate your feedback and are aware of the issues you experienced when you told us at checkout. This is issue has been addressed with housekeeping. We apologize for any inconvenience you experienced. Thank you for staying with us and we hope to see you again soon!

8/10 - 좋아요

Neil

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Brittney 님, 2024년 2월 21일
Neil, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

10/10 - 훌륭해요

Alyssa

A nice stay
2024년 2월에 3박 숙박함
답변 제공: Brittney 님, 2024년 2월 21일
Alyssa, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

8/10 - 좋아요

Roxanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean, bed was comfortable. Property location is great for shopping and food options.
2024년 2월에 1박 숙박함
답변 제공: Tammy 님, 2024년 2월 18일
Roxanne, we appreciate your feedback. Thank you for staying with us!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Tammy 님, 2024년 2월 19일
David, we appreciate your feedback. Thank you for staying with us!

4/10 - 별로예요

Bethany 님, East Wenatchee

아이를 동반한 가족 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
This place is kinda a dump , the room was pretty clean but everything smelled like cigarettes. Sketchy on the outside , no actual sign of the hotel on the building. Lady bent over on a chair chain smoking right at the door to enter . Would not stay again.
2024년 2월에 1박 숙박함
답변 제공: Tammy 님, 2024년 2월 16일
Bethany, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

Lori

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No Vending Machines and breakfast was not included in the stay.
2024년 2월에 1박 숙박함
답변 제공: Tammy 님, 2024년 2월 17일
Lori, Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Michael

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
Poor signage, after dark. No amenities, food snacks. Desk clerk made no effort to welcome us, or provide additional information. No blankets in the room. Parking lot was dark and didn’t feel safe or welcoming. The property was tired, not particularly clean , dark and worn out in so many ways. This was not what i have historically experienced from “Red Lion” properties.
2024년 2월에 1박 숙박함
답변 제공: Tammy 님, 2024년 2월 13일
Michael, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 - 괜찮아요

Daniel

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Close to many attractions
2024년 2월에 1박 숙박함
답변 제공: Tammy 님, 2024년 2월 11일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Philip

출장 여행
좋아요: 청결 상태
Conveniently located, but dated. It appears they are addressing the dated appearance
2024년 2월에 1박 숙박함
답변 제공: Brittney 님, 2024년 2월 8일
Philip, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleasant
2024년 2월에 1박 숙박함
답변 제공: Brittney 님, 2024년 2월 8일
Alison, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

8/10 - 좋아요

Danielle

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Tammy 님, 2024년 2월 6일
Danielle, Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Shellie 님, Keizer

좋아요: 직원 및 서비스
2024년 1월에 5박 숙박함
답변 제공: Tammy 님, 2024년 2월 4일
Shellie, Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Tammy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff! The rooms are older but very clean.
2024년 1월에 1박 숙박함
답변 제공: Brittney 님, 2024년 2월 2일
Tammy, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

8/10 - 좋아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice less expensive place to stay
2024년 1월에 1박 숙박함
답변 제공: Brittney 님, 2024년 2월 1일
Dave, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

4/10 - 별로예요

Morgan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Price was a good deal, but the property was borderline frightening. Flickering lights in the hallways, fans and heater were extremely noisy and smelled burning. Dingy linens and lumpy pillows.
2024년 1월에 1박 숙박함
답변 제공: Brittney 님, 2024년 2월 1일
Morgan, we appreciate your feedback. We'll do our best to fix the issues you experienced. Thank you for staying with us!

8/10 - 좋아요

Dale

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It was under construction so a little of a detractor. Also no sauna.
2024년 1월에 1박 숙박함
답변 제공: Brittney 님, 2024년 2월 1일
Dale, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

6/10 - 괜찮아요

Donald

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It was ok kind of old. lots of fans must have had a lot of water damage. people were very helpful
2024년 1월에 1박 숙박함
답변 제공: Brittney 님, 2024년 1월 29일
Donald, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

4/10 - 별로예요

Brandon

2024년 1월에 1박 숙박함
답변 제공: Brittney 님, 2024년 3월 21일
Brandon, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon

6/10 - 괜찮아요

Douglas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Brittney 님, 2024년 1월 25일
Douglas, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!