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로지 - 더 화이트하우스 인 여행 후기

3 out of 5
로지 - 더 화이트하우스 인
Penhallow, Truro, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 347개 이용 후기 중 136개" "
평점 8 - 좋아요. 347개 이용 후기 중 140개" "
평점 6 - 괜찮아요. 347개 이용 후기 중 49개" "
평점 4 - 별로예요. 347개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 347개 이용 후기 중 8개" "

8.8/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Whitehouse Inn, Penhellow
Just stayed for 2 nights, the Inn has 12 rooms free fast wifi, and the two rooms we had, family room and standard room, were spacious , clean, and lots of hot water for bath and shower, and we had a virtual check in, we booked pre covid-19, for a great price from Hotels.com, and it was great to see that that the inn hadnt closed down, it was a pity the restaurant and bar were closed, but we undertstand why! The full English breakfasts were cooked to order, and there was a lot of leeway on the breakfast options, as the grandkids only want sausage butties for breakfast, cereals , OJ and tea / Coffee and Toast were also available., Because the restaurant is currently closed, we ordered from a takeaway on Just Eat, for evening meals, and had it delivered to the courtyard, we had a great evening eating and drinking, and making merry. Covid-19 has taken its toll on the upkeep of the grounds and garden, and it will take some time to get the Inn back up to the highest of standards, but this Inn is a great base for exploring south Cornwall, with Lands End/ Lizard, Penzance/ Falmouth quickly reached.
2020년 8월에 2박 숙박함

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Whitehouse Inn and lodge
Due to some of the previous reviews we were unsure if what we would find but how wrong we were. The staff very very friendly and helpful, the food was amazing, the rooms clean and tidy, there was an issue about the heater in the room, but they had supplied a free standing one, but we found even in February the room was warm enough. There is issues with the WiFi, but this could have been that there was 3 different Wi-Fi 's. But also I had BT and couldn't get a signal or connect to WiFi whereas my wife had O2, and it was fine.
2020년 2월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 1월에 2박 숙박함
답변 제공: Ammy 님, 2020년 1월 28일
Hey, It is always good to see our guests happy. Such feedback helps us. Keep them coming :)

10/10 - 훌륭해요

Pauline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel
Only one night stay but lovely spacious double room, very comfortable and clean. Good breakfast.
2020년 1월에 1박 숙박함
답변 제공: Ammy 님, 2020년 1월 28일
Hey, Pauline, Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Ammy.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
Didn’t stay there so cannot say anything. Received terrible customer service from expedia
2020년 1월에 1박 숙박함
답변 제공: Ammy 님, 2020년 1월 13일
Hey, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Ammy.

10/10 - 훌륭해요

Miranda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Go again
Wonderful place very friendly staff and extremely helpful food was amazing plenty of food very lovely place to stay will stay again
2020년 1월에 4박 숙박함
답변 제공: Ammy 님, 2020년 1월 8일
Hey Miranda, Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Ammy.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Cheshta 님, 2019년 12월 22일
Thank you so much for the wonderful rating, Michelle! We hope to host you again soon. Have a nice day ahead :) Regards, Cheshta

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay at this hotel regularly which speaks for itself
2019년 12월에 2박 숙박함
답변 제공: Ammy 님, 2019년 12월 20일
Hey, Thanks for making our day by your charming words. Glad you liked our services. Regards, Ammy.

6/10 - 괜찮아요

Sharon

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Staff were very friendly and helpful. However the inn it’s self is in desperate need of a make over. We stayed in the twin room where mattresses were old and stained. Although carpets were vacuumed they were also stained
2019년 10월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Sorry for the discommode, Sharon! We understand that we were not able to live up to your expectations. Do not worry we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Ammy.

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
the room smelt damp and mouldy and the food was awful
2019년 10월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hey, We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Ammy.

10/10 - 훌륭해요

Mollie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hey, Mollie! Thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! Regards, Ammy.

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazingly quiet night
Lovely big room, nice comfy bed. Had a great night in amazingly quiet room. Lovely friendly staff and good pub food. Definitely would stay again.
2019년 10월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Thank you so much for the wonderful rating. It gives us immense satisfaction when we see guests loved our services. Keep allowing us to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Ammy.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Good size room. Huge breakfast. Noisy from main road. Room cold when I arrived. No Internet working in room.
2019년 10월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hi, We deeply regret the unpleasant experience. We have shared the feedback with our concerned team to ensure better services in the future. Hope to serve you better in the future. Regards, Ammy.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
the room was in need of a up date bed not very comfortable only one easy chair also not very comfortable the shower over the bath is not easy for anybody with mobilty problems
2019년 10월에 7박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hey, Sorry for the inconvenience caused. We would like to turnaround this experience for you. Just give us another chance to delight you with our services. Wish you a wonderful day ahead. Regards, Ammy.

10/10 - 훌륭해요

Martyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hey, Martyn, Delighted by your feedback, it matters a lot to us. Hope to host you soon :) Regards, Ammy.

6/10 - 괜찮아요

GUY

출장 여행
좋아요: 청결 상태, 객실의 편안함
Upon arrival i a
2019년 10월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hi, We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ammy.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great friendly staff nothing to much trouble even changing room bookings
2019년 10월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
We appreciate your feedback. Hope to welcome you soon :) Regards, Ammy.

10/10 - 훌륭해요

Jack 님, London

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay. Very easy going friendly staff, who made us feel welcome. Good food. Excellent service. We will be back..
2019년 10월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hey, Jack! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ammy.

4/10 - 별로예요

Robert

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty
We have stayed at this hotel a number of times of the years at this last trip was really really disappointing. The room was really dirty which isn’t idea when traveling with a 5 month old baby. The bathroom had grime everywhere and the bath/shower was broken. Not recommend and won’t be going back which is a shame because it was really nice in the past.
2019년 9월에 3박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hey, Robert! We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Ammy.

8/10 - 좋아요

Gretchen

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hey Gretchen, It is always good to see our guests happy. Such feedback helps us. Keep them coming :)

10/10 - 훌륭해요

michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 4박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hi, Michelle! Thanks a lot for staying with us. So glad to know you liked our services. Keep this love coming :) Regards, Ammy.

8/10 - 좋아요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay in the middle of Cornwall
Nice stay and friendly staff. Although internet reception in the room was good it was not possible to make contact with the server.
2019년 9월에 2박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hi, Colin! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ammy.

10/10 - 훌륭해요

Martin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hey, Martin! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ammy.

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ambience in the bar. The friendlness of the breakfast staff.
2019년 9월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Pleased to hear your kind words of appreciation. We will try our best to never fail in amazing you every time. Regards, Ammy.

6/10 - 괜찮아요

William

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No wi fi in room only very warm duvet tv could not be heard breakfast poor
2019년 9월에 4박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Sorry for the discommode, William! We understand that we were not able to live up to your expectations. Do not worry we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Ammy.

6/10 - 괜찮아요

Kevin

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Disappointed
Food a let down on the evening, and breakfast was cold, poor selection. Could have been a lot better
2019년 9월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Thanks for sharing this, Kevin! We will surely work as per your feedback to ensure better services in the future. Have a great day! Regards, Ammy.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff and service - so very helpful. Lovely home cooked food
2019년 9월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Hey, Pleased to know you had an awesome stay with us. This is something that always encourages us to serve you even better. Looking forward to hosting you soon :) Regards, Ammy.

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Very friendly atmosphere. Love the staff, they were very friendly easy to talk to very helpful. The room was good and beds comfy. Would definitely recommend to people and would definitely stay here again.
2019년 9월에 1박 숙박함
답변 제공: Ammy 님, 2019년 11월 22일
Thank you for sharing your seamless experience, Jackie! We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Ammy.

10/10 - 훌륭해요

Quyen D.

좋아요: 청결 상태
Great place for family travel
Property is beautiful with play structure for children, a pub right there with full menu restaurant. Staff were friendly and owner was welcoming. My room was number 12 so it's close to the bar and I could hear music (faintly) at night. However, my husband said he didn't hear anything.
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Excellent weeks holiday at the Whitehouse Inn.
Really enjoyed our stay at the Whitehouse, Sunny the owner could not do enough for us and the staff were very friendly and helpfull. Would not hesitate to return or reccomend to friends and family. The owner would accept that there is room for improvement which he has plans to do. Hopefully it will still stay great value for money.
2019년 9월에 7박 숙박함

10/10 - 훌륭해요

jeswant

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jess
Good restaurant, Bar.
2019년 9월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 3박 숙박함

8/10 - 좋아요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good except for comunications
Management and staff were excellent. WiFi was almost non existant and EE and Vodafone no signal
2019년 9월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Wouldn't stay again
Pub felt very tired and could do with a refurb. Staff were friendly and helpful on arrival. Room was comfortable enough. Wifi signal was good but was an unsecured connection so didnt use it. Breakfast was below average, wouldn't stay again.
2019년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 8월에 5박 숙박함

10/10 - 훌륭해요

Sako

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definitely recommend a stay
Had a brilliant stay staff were fantastic had a lovely time
2019년 8월에 1박 숙박함

8/10 - 좋아요

IAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth a stay
Stayed at the whitehouse for two nights with friends and family for the weekend. Very friendly and warm welcome rooms are comfortable breakfast was buffet style and nothing was too much trouble for the staff who kept extra toast and coffee coming. Will definitely stay again when in Cornwall
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff, great location for exploring the coastline. Excellent breakfast
2019년 8월에 4박 숙박함

8/10 - 좋아요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice size bedrooms, great food, no wifi and no internet to connect to on data. Some staff said the routers had been down for months. Makes life a little difficult when you are travelling not being able to connect to maps and local info.
2019년 8월에 1박 숙박함

8/10 - 좋아요

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가족 여행
좋아요: 직원 및 서비스
Hotel in a great location to travel all around Cornwall. Rooms very nice and spacious and appeared recently refurbished with some minor repairs still ongoing. Two items needed addressing in the room which they did on request the same day.
2019년 8월에 5박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Lovely 2 night stay at this hotel. The room was big, the bed was comfy, breakfast was great, the pub is very well kept if a little dated and the staff are brilliant. We didnt eat at the hotel other than breakfast but the menu looked good value. Would definitely stay here again
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming staff. Great breakfast - so good we booked the whole family in for Sunday Carvery. I would say this place at this time of year was very good value.
2019년 8월에 1박 숙박함

8/10 - 좋아요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The rooms were tired and in need of a revamp but spotless and comfortable. Comfy beds. Lovely relaxed feel. Food very good and good value. Cheap and cheerful. Would recommend despite the need to redecorate and fit new bathrooms. Everything works
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 8월에 8박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay at Whitehouse
Great staff, interesting place
2019년 8월에 2박 숙박함

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great over night stay we loved it here food was great
2019년 8월에 1박 숙박함

6/10 - 괜찮아요

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가족 여행
Es gibt keine Rezeption, wir mussten den Schlüssel an der Bar holen.Man hat uns nicht gesagt, das war nur bis 9:00 Uhr frühstücken kann. So haben wir das erste Frühstück bezahlt und verpasst.
2019년 8월에 2박 숙박함