루프탑 바, 바다 전망, 매일 오픈

노보텔 발리 응우라 라이 에어포트 여행 후기

4 out of 5
노보텔 발리 응우라 라이 에어포트
Jalan Raya Ngurah Rai, Tuban, Bali

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 543개" "
평점 8 - 좋아요. 1001개 이용 후기 중 340개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 74개" "
평점 4 - 별로예요. 1001개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 27개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

SEUNGGYU

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Ifan Taufan Front Office Manager 님, 2024년 4월 20일
Dear SeunggyuThank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 - 훌륭해요

Jiho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
everything was so good except one thing that i asked airport cart but is wasnt be the room so i had to go to the front employee and get my self.
2024년 4월에 1박 숙박함
답변 제공: Ifan Taufan Front Office Manager 님, 2024년 4월 19일
Dear Jiho,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanFront Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
접근성이 좋고 친절해요
2023년 12월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2024년 1월 11일
Dear Valued Guest,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanAsst. Front Office Manager

8/10 - 좋아요

Minjee

좋아요: 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2024년 1월 11일
Dear Minjee,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanAsst. Front Office Manager

8/10 - 좋아요

Hyesun

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 12월 27일
Dear Hyesun,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

10/10 - 훌륭해요

jiyoun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 12월 15일
Dear Jiyoun,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

8/10 - 좋아요

Nami

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
공항에서의 거리 도보 5분이 최고의 장점입니다
2023년 11월에 2박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 11월 30일
Dear Nami,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your review, I really appreciate it. I am concerned to know that our hospitality was not to your satisfaction. On behalf of our team, I would like to apologize for the inconvenience during your stay. Your review is our motivation to show you even better side of our hotel. We hope you will provide us with more opportunities to serve you better in the future.Best regards,Ifan TaufanAsst. Front Office Manager

6/10 - 괜찮아요

Park

가족 여행
좋아요: 객실의 편안함
적당한 호텔
항공편 일정상 잠시 이용하는 목적의 호텔입니다. 적당했어요
2023년 11월에 1박 숙박함
답변 제공: Ifan Taufan 님, 2023년 11월 27일
Dear Gunilla,Warm Greeting from Novotel Bali Ngurah Rai Airport,Thank you for your kind review! We're delighted to hear that you had such a positive experience with our hotel and that our services exceeded your expectations. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing us.Sincerely,Ifan TaufanAsst Front Office Manager

10/10 - 훌륭해요

DONG JAE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 11월 22일
Dear Dong Jae,Greeting from Novotel Bali Ngurah Rai AirportIt is very pleased to read your positive reviews of hotel facilities and our hospitality service. We are glad to learn that the products, services and facilities provided were up to your expectations.We will be honoured to share your feedback with the entire team and we are extremely happy to see our efforts well rewarded with your wonderful review. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali.SincerelyIfan TaufanAsst. Front Office Manager

6/10 - 괜찮아요

Hyegyeong

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
딱 하루 숙박에 적합
샤워실 청결상태 나쁨, 곰팡이, 샤워기가 몹시 낡고 더러움 급한대로 딱 하루짜리 숙박용
2023년 11월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 11월 15일
Dear Hyegyeong,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your review, I really appreciate it. I am concerned to know that our hospitality was not to your satisfaction. On behalf of our team, I would like to apologize for the inconvenience during your stay. Your review is our motivation to show you even better side of our hotel. We hope you will provide us with more opportunities to serve you better in the future.Best regards,Ifan TaufanAsst. Front Office Manager

6/10 - 괜찮아요

kang

2023년 10월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 10월 27일
Dear Kang,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan Taufan Asst. Front Office Manager

10/10 - 훌륭해요

Suuny

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
공항 근처라 늦은밤비행기로 도착시 이용이 편리했습니다. 방 청소가 미흡하여 곰팡이 냄새가 났지만 직원들도 친절하고 아침식사도 맛이 있어서 괜찮았습니다
2023년 9월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 9월 19일
Dear Sunny,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to having you as our guest, and we look forward to welcoming you back for another outstanding experience. It always serves us a great satisfaction when we know our guests are happy with their experience especially with our facilities and services. However, regarding your concern above, I have passed your feedback regarding the room smell to our Executive Housekeeper and rest assured that we have taken necessary measures to prevent future occurrence.We hope you will provide us with more opportunities to serve you better in the future.Best regards,Ifan TaufanAsst. Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
그냥 그래요
타월이나 베개 커버가 오래되었는지 누렇게 색이 변해있었어요. 타월에서는 쿰쿰한 냄새가 나서 대충 닦았네요. 다음날 바로 국내선을 타야 했기에 이용했지만 청결 상태 빼곤 다 만족합니다.
2023년 9월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 9월 7일
Dear Valued Guest,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

10/10 - 훌륭해요

JEEYOUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 8월 23일
Dear Jeeyoung,Warm greeting from Novotel Bali Ngurah Rai AirportWe are thrilled to hear that you enjoyed you time with us and that everything in our hotel met your expectation. Our team takes great pride in providing exceptional services to our guests, thus it is truly an honor to hear that you found our colleagues to be personalize. It always serves us a great satisfaction when we know our guests are happy with their experience with our facilities and services especially with the hospitality from Chandra.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan TaufanAsst. Front Office Manager

2/10 - 너무 별로예요

GoEun

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

TAEJUN

2023년 8월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 8월 11일
Dear Taejun,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

10/10 - 훌륭해요

YOUNgJUN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 8월 5일
Dear Youngjun,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

10/10 - 훌륭해요

jayeoun

2023년 7월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 7월 20일
Dear Jayeoun,Thank you for your kind review of our hotel. We are truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we are doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

10/10 - 훌륭해요

JINYOUNG

2023년 7월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 7월 12일
Dear Jinyoung,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

10/10 - 훌륭해요

Jong hyeon

2023년 6월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 7월 5일
Dear Jong HyeonThank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

10/10 - 훌륭해요

sunjung

2023년 6월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 6월 24일
Dear Sinjung,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

8/10 - 좋아요

jeongae

2023년 6월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 6월 14일
Dear Jeongae,We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ifan TaufanAsst. Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
lovely
perfectly close to the airport. first time my request was not accepted but staffs did their best to give us a better service. thank you for caring!
2023년 1월에 1박 숙박함
답변 제공: chandra 님, 2023년 4월 29일
Dear Valued Guest,Thank you for your kind review of our hotel. We’re truly glad to hear that you enjoyed your stay with us. Your valuable feedback let us know how we’re doing and greatly motivates us in our commitment to excellence. We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

6/10 - 괜찮아요

BongSeok

2023년 4월에 1박 숙박함
답변 제공: chandra 님, 2023년 4월 28일
Dear BongSeok,Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,Ifan TaufanAsst. Front Office Manager

8/10 - 좋아요

HYEWON

2023년 4월에 1박 숙박함
답변 제공: chandra 님, 2023년 4월 19일
Dear Hyewon,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanAsst. Front Office Manager

10/10 - 훌륭해요

Ye Woon

2023년 4월에 1박 숙박함
답변 제공: chandra 님, 2023년 4월 19일
Dear Ye Woon,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanAsst. Front Office Manager

10/10 - 훌륭해요

ju

좋아요: 직원 및 서비스
공항에서 매우 가까움
후기에서 꿉꿉한 냄새가 난다고 했는데 저는 못 느꼈어요 비행이가 밤 12시에 떨어져서 어쩔 수 없이 노보텔에서 묵게 되었고, 룸 컨디션 좋았습니다. 잠만 잤기 때문에 편의 시설은 모르겠고, 공항에서 걸어서 5-10분정도 가까운 기억이 나네요
2023년 3월에 1박 숙박함
답변 제공: chandra 님, 2023년 4월 16일
Dear Ju,Thank you for choosing Novotel Bali Airport for your recent visit and sharing this review.We are glad you enjoyed your stay with us. Your comments are much appreciated. We always try to deliver the best service to our guests, and to have your recognition means everything to us.Thank you once again for your kind words. We hope to see you again soonWishing you a pleasant week ahead.Warm regards,Ifan TaufanAsst. Front Office Manager

10/10 - 훌륭해요

Hee jung

2023년 2월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 2월 27일
Dear Hee Jung,Thank you for the great review of our hotel, We look forward to welcoming you back soon for another memorable experience.Warm regards,Ifan TaufanAsst. Front Office Manager

10/10 - 훌륭해요

JONGHYUK

2023년 2월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 2월 21일
Dear Jonghyuk,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,

10/10 - 훌륭해요

YoHan

2023년 2월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2023년 2월 14일
Dear Anders,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,Ifan Taufan

10/10 - 훌륭해요

DASOM

2023년 1월에 1박 숙박함
답변 제공: Regards, Ifan Taufan Asst. Front Office Manager 님, 2023년 2월 4일
Dear DasomWarm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review is our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.

8/10 - 좋아요

Hwamok

좋아요: 직원 및 서비스, 객실의 편안함
뜨거운 물이 잘 안나오고 수압 약하고 침대에는 모래?같은 게 좀 있었지만 늦은 밤 도착해서 안전하고 싸게 잠만 자고 떠나기에는 괜찮다고 생각합니다.
2022년 12월에 1박 숙박함
답변 제공: Regards, Ifan Taufan Asst. Front Office Manager 님, 2022년 12월 24일
Dear Hwamok,Warm greetings from Novotel Bali Ngurah Rai Airport.It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our services of the team.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.

6/10 - 괜찮아요

yonghwan

출장 여행
좋아요: 직원 및 서비스
2022년 12월에 1박 숙박함
답변 제공: Regards, Ifan Taufan Asst. Front Office Manager 님, 2022년 12월 24일
Dear Yonghwan,Thank you for sharing your concerns in reference to your recent experience at Novotel Bali Ngurah Rai Airport.We do apologize that your recent stay with us did not live up your expectation, We really appreciate your sharing concern for our further improvements. We hope that you will give us another opportunity to serve you better in the near future

8/10 - 좋아요

Hajun

2022년 12월에 1박 숙박함
답변 제공: Regards, Ifan Taufan Asst. Front Office Manager 님, 2022년 12월 18일
Dear Hajun, Warm greetings from Novotel Bali Ngurah Rai Airport. Thank you for your rating review, I really appreciate it. Your review are our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.

10/10 - 훌륭해요

jemoon

2022년 12월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2022년 12월 13일
Dear Jemoon,Warm greeting from Novotel Bali Ngurah Rai AirportIt is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.Regards,

8/10 - 좋아요

jinseok

2022년 11월에 1박 숙박함
답변 제공: Regards, Ifan Taufan Asst. Front Office Manager 님, 2022년 11월 23일
Dear Jinseok,Warm greeting from Novotel Bali Ngurah Rai Airport.It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.

6/10 - 괜찮아요

SENG HE

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Transin 호텔이므로 큰 기대 안했으나 바닥 카페트가 너무 더러웠고 기타 시설들도 아주 청결한 상태가 아니었음
2022년 11월에 1박 숙박함
답변 제공: Regards, Ifan Taufan Asst. Front Office Manager 님, 2022년 11월 18일
Dear Seng He,Thank you for sharing your concerns in reference to your recent experience at Novotel Bali Ngurah Rai Airport.We do apologize that your recent stay with us did not live up your expectation, We really appreciate your sharing concern for our further improvements. We hope that you will give us another opportunity to serve you better in the near future

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 11월에 1박 숙박함
답변 제공: Regards, Ifan Taufan Asst. Front Office Manager 님, 2022년 11월 18일
Dear Valued Guest,Warm greeting from Novotel Bali Ngurah Rai Airport.It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience.Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.

6/10 - 괜찮아요

jinseok

2022년 11월에 1박 숙박함
답변 제공: Regards, Ifan Taufan Asst. Front Office Manager 님, 2022년 11월 18일
Dear Jinseok,Thank you for sharing your concerns in reference to your recent experience at Novotel Bali Ngurah Rai Airport.We do apologize that your recent stay with us did not live up your expectation, We really appreciate your sharing concern for our further improvements. We hope that you will give us another opportunity to serve you better in the near future

2/10 - 너무 별로예요

JI YOON

2022년 10월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2022년 10월 28일
Dear Ji YoonThank you for sharing your concerns in reference to your recent experience at Novotel Bali Ngurah Rai Airport.We do apologize that your recent stay with us did not live up your expectation, We really appreciate your sharing concern for our further improvements. We hope that you will give us another opportunity to serve you better in the near futureRegards,

8/10 - 좋아요

YONGHEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
짧은 스테이에 적격
랜덤으로 나쁜방 걸릴수 있다고 들었지만 방 컨디션 좋았고 괜찮았어요. 대한항공 타고 새벽에 들어오면 접근성 최고라 다음에도 여기에서 1박하고 시작할것 같습니다.
2022년 8월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2022년 9월 20일
Dear Yonghee,Warm greetings from Novotel Bali Ngurah Rai Airport.Thank you for your review, I really appreciate it. Your review are our motivation to show you even better side of our hotel. I hope that we could have the opportunity to welcoming you again in near future.Best regards,

10/10 - 훌륭해요

Choi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
So good
2022년 8월에 1박 숙박함
답변 제공: Ifan Taufan Asst. Front Office Manager 님, 2022년 9월 3일
Dear Choi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

HOOHWAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항과 연결 되어있음. 새벽에 도착 하는 발리 특성상 이만한 호텔은 없다고 판단됨. 매우 만족!
2022년 8월에 1박 숙박함
답변 제공: Indra Semara 님, 2022년 8월 12일
Dear Hoohwan, Warm greeting from Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon. Regards,

8/10 - 좋아요

Taejoon

2022년 7월에 1박 숙박함
답변 제공: Indra Semara 님, 2022년 8월 8일
Dear Taejoon, Warm greeting from Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
대체로 만족스러워요
거쳐가는 숙소로서 이 정도의 서비스 청결 시설이라면 만족합니다
2022년 7월에 1박 숙박함
답변 제공: Indra Semara 님, 2022년 8월 8일
Dear Wookon Park, Warm greeting from Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

dahyun

2022년 7월에 1박 숙박함
답변 제공: Regards, Indra Semara 님, 2022년 7월 31일
Dear Dahyun, Warm greeting from Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Woon Hyea

2022년 5월에 1박 숙박함
답변 제공: Indra Semara 님, 2022년 6월 14일
Dear Woon Hyea, Warmest greeting from Novotel Bali Ngurah Rai Airport . It is our pleasure to receive your feedback. It always serves us a great satisfaction when we know our guests are happy with their experience specially with our facilities and services specially with the hospitality of our team. Thank you so much for your very valued feedback, hopefully we’ll have the pleasure of welcoming you back soon.

6/10 - 괜찮아요

bonim

코로나때문에 못갔어요
2020년 3월에 1박 숙박함
답변 제공: Praditya 님, 2020년 9월 9일
Dear Bonim, Thank you for taking the time to tell us about your experience at the Novotel Bali Ngurah Rai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Praditya MAhardhika Front Office Manager

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Praditya 님, 2020년 3월 7일
Dear Hyemi, Greetings from Novotel Bali Ngurah Rai Airport. Thank you for sharing your experience with other travelers and us! I sincerely appreciate your constructive comments about our beautiful hotel and I want to assure you that we are constantly working hard to bring all areas of the property up to a level of perfection that befits our reputation for excellence. We strive very hard each and every day to provide all of our guests with the very best experience possible and I hope you will choose to stay with us again whenever you decide to return to Bali so that we can make amends for the slightly disappointing experience on this occasion. Thank you again for taking the time to share your experience, and we look forward to welcoming you back in Bali. Sincerely, Praditya Mahardhika Front Office Manager

10/10 - 훌륭해요

Wan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
2020년 2월에 1박 숙박함
답변 제공: Praditya 님, 2020년 2월 14일
Dear Wan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Praditya Mahardhika Front Office Manager