숙박 시설 입구

모텔 6 투손, 애리조나 여행 후기

2.5 out of 5
모텔 6 투손, 애리조나
1025 E Benson Hwy, Tucson, AZ

이용 후기

5.8
평점 10 - 훌륭해요. 695개 이용 후기 중 130개" "
평점 8 - 좋아요. 695개 이용 후기 중 134개" "
평점 6 - 괜찮아요. 695개 이용 후기 중 143개" "
평점 4 - 별로예요. 695개 이용 후기 중 124개" "
평점 2 - 너무 별로예요. 695개 이용 후기 중 164개" "

6.0/10

청결 상태

7.0/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

SeongGu

별로예요: 청결 상태, 숙박 시설 상태 및 시설
잠만 자고 나옵니다.
답변 제공: The Guest Experience Team 님, 2018년 4월 19일
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.

8/10 - 좋아요

Christopher

출장 여행
좋아요: 청결 상태
ehh
Cable TV didn't work. The fan in the bathroom didn't work. The coffee machine was disgustingly dirty. The beds were at least comfortable and the room was deodorized. Price was too high for this place, but it worked.
2022년 2월에 3박 숙박함

2/10 - 너무 별로예요

Viola

2022년 1월에 2박 숙박함

2/10 - 너무 별로예요

Elese

별로예요: 직원 및 서비스
2022년 1월에 1박 숙박함

4/10 - 별로예요

Kendrick

2021년 11월에 2박 숙박함
답변 제공: Manager 님, 2021년 12월 20일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

4/10 - 별로예요

Julieta

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
La habitacion estaba con el piso, lavamanos y mesa de noche sucia; La regadera goteó toda la noche, no había agua caliente. Reporté esto a deskfront
2021년 12월에 1박 숙박함
답변 제공: Manager 님, 2021년 12월 18일
Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

8/10 - 좋아요

Oscar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 1박 숙박함
답변 제공: Manager 님, 2021년 12월 16일
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

10/10 - 훌륭해요

Susan

2021년 12월에 1박 숙박함
답변 제공: Manager 님, 2021년 12월 12일
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

4/10 - 별로예요

laurent

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 6박 숙박함
답변 제공: Manager 님, 2021년 12월 10일
On behalf of our entire staff thank you for staying with us and for rating your stay.,

10/10 - 훌륭해요

Jeremy

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very awesome place to stay. Improvements have been made. Staff is still just as friendly as ever. I really enjoyed my stay!!
2021년 12월에 1박 숙박함
답변 제공: Manager 님, 2021년 12월 8일
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 28일
It was our privilege to earn your business and we hope to host you again on your next trip.,

10/10 - 훌륭해요

Ildefonso

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great balcony loved the view although there wasn't an elevator not did any of the ice machines other then the one in the office worked which was inconvenient but tolerable sure to the clerks friendly additude every time she had to open the door go get ice cube back and do it all again for each guest
2021년 10월에 2박 숙박함
답변 제공: Manager 님, 2021년 11월 27일
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

6/10 - 괜찮아요

Robert

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Last resort
Place was dirty had roaches and mice. Didn't seem taken care of.
2021년 11월에 2박 숙박함
답변 제공: Manager 님, 2021년 11월 25일
We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we respond promptly to pest alerts with expert extermination services and treat to deter pests on a regular scheduled basis. We respond to all claims of a pest issue with prompt and professional action. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 - 별로예요

Joseph

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No hot water in the shower, call the front desk, she said to let it run for a while and the maintenance man would be there in 20 minutes. He never showed up, the water in the sink was hit, the shower only got warm,
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 24일
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

2/10 - 너무 별로예요

Oscar

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Scary motel 6
Door lock broken, window to room broken, cigarette burns all over the room and bed. Very unsafe not clean.
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 23일
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

6/10 - 괜찮아요

Leo

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet took 3-4 minutes to fill after a flush. Showers took a minute to get slightly warm, never got to a reasonable warm.
2021년 11월에 3박 숙박함
답변 제공: Manager 님, 2021년 11월 24일
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

6/10 - 괜찮아요

dawn

좋아요: 청결 상태
Bad stuff no hot water or phone will not stay again
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 17일
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hot water. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

2/10 - 너무 별로예요

Jeffrey

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 17일
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

8/10 - 좋아요

Clarke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly check-in after a long drive
On a road trip going to Texas and stopped in Tucson for the night. Motel 6 was actually not our first choice but when the lady was super friendly at the check-in I felt better. The room was actually fine everything was clean reasonable rate and we're on the road again!
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 13일
Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our rate and room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and extremely nice staff working at the front desk.
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 11일
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

2/10 - 너무 별로예요

Reynald

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Weird smell in room outdated
2021년 11월에 2박 숙박함
답변 제공: Manager 님, 2021년 11월 10일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.

6/10 - 괜찮아요

Ricardo

가족 여행
Facility located near freeway, felt like it was in an unsafe part of town.
2021년 11월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 4일
I am very sorry to learn that you found our location to be inconvenient. Know that your voice is important to us and that we are addressing these issues to improve upon the guest experience at our hotel. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

4/10 - 별로예요

MICHAEL GLENN

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room appeared to have been in use upon my arrival. The a/c was on and the bed was slightly messed up with the pillows propped up and the TV control on the bed. I assume a worker had been chilling in there? The rest of the room was in order except for used soap still in the shower. I couldn't get a different room or a change of pillow cases. The phone didn't work so I couldn't call for the wifi password that was forgotten and needed to walk to reception late at night to get it.
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 23일
Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

2/10 - 너무 별로예요

Arturo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dont go to this Hotel 6
First they gave me the wrong Room then they assigned another one for me at the very end of the complex. After being there and trying to sleep i had at least 5 different people knocking on my door looking for some people so i decided to leave early and not completing my stay at that hotel. Horrible experience
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 19일
It means so much to have earned your business. We appreciate the feedback regarding our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

6/10 - 괜찮아요

Ana

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 10월에 3박 숙박함
답변 제공: Manager 님, 2021년 10월 17일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

6/10 - 괜찮아요

Vivian

가족 여행
별로예요: 숙박 시설 상태 및 시설
Don’t recommend
I definitely do not recommend this motel. It was my first time staying at a Motel 6. Most affordable hotel that night, but you get what you pay for. The person next to my room stayed up all night. Could clearly hear his conversation and music throughout my stay. The room was smoke free but it smelled like cigarettes and the hallway was dirty and it had a bad smell to it.
2021년 10월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 17일
"We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

8/10 - 좋아요

Evelyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable
2021년 10월에 5박 숙박함
답변 제공: Manager 님, 2021년 10월 12일
We appreciate that you've taken the time to share with us regarding our hotel. We hope to someday have another opportunity to host your stay.

4/10 - 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room service was terrible. There ice machine wasn't working all the time that I've been here. They told me that they were waiting for a part. Some of the the people are very inconsiderate of others.The sound coming from the tv can't be adjusted.The speakers are in a bad place.
2021년 9월에 8박 숙박함
답변 제공: Manager 님, 2021년 10월 8일
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our service and your insights regarding our room. Your voice is very valuable to us and we hope you will return on your next travels.

2/10 - 너무 별로예요

Stacy

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No wifi and no hot water. The hotel is righ
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 10월 3일
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our wifi as well as our hot water. We hope to someday have another opportunity to host your stay.

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very quiet and a great place to rest. The staff is always helpful and are prompt to do so. The building is looking very nice too on the inside with the painting.
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 28일
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

8/10 - 좋아요

Cyndi

좋아요: 청결 상태, 편의 시설/서비스
2021년 9월에 3박 숙박함

2/10 - 너무 별로예요

Mario

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 28일
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
Good AC, surprisingly good wifi, TV works, spacious room. No refrigerator, no microwave, no coffee maker, none of the ice machines work.
2021년 9월에 8박 숙박함
답변 제공: Manager 님, 2021년 9월 16일
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our room and your comments about our tv. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tammy is incredible
Let me tell you that the check in lady Tammy is an awesome person to have as an employee she's a very bubbly person ...she not only has a excellent persona but she has a good image for this company ....it's people like Tammy that make me come back to this motel
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 16일
Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
Terrible experience
I am a young female that was traveling alone. I checked in at 3:00pm the area seemed okay. But I had to check out at 1:30am because I did not feel safe! The atmosphere changed drastically at night. Gangs, pimps, drugged out people everywhere. Drunks sleeping in the halls. But back to me checking out... a man was screaming at the top of his lungs for help and for the police. I took the opportunity to leave at the moment the police and ambulance arrived. I’m not sure what exactly happened. I called the office and told them I don’t feel safe and I was leaving early. The response from the staff was “ We understand ” Not, I’m sorry or let us put you in another location, nope. I ended up driving 5 hours back home in the middle of the night. By far the worst experience with this chain.
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 16일
Thank you for taking the time to leave your feedback. I am appalled to hear that you did not feel safe during your most recent stay with us. I want to assure you that we take the security of our guests extremely seriously. We do whatever is within our control to create a peaceful, safe and hospitable environment. Your comment has been forwarded to the management and will be discussed with the security and front desk staff.

2/10 - 너무 별로예요

Mario

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Bad image
I woke up at 530 am from to what looks like a roach maybe bedbugs to top it off this motel needs security there are people through out the night smoking dope and doing drugs in the hallways there is no control what so ever by the manager or employees how sad this motel has gone down I've been comming here for over 4 years
2021년 9월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 5일
We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we respond promptly to pest alerts with expert extermination services and treat to deter pests on a regular scheduled basis. We respond to all claims of a pest issue with prompt and professional action. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 - 훌륭해요

amanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 9월 2일
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great job Maria
Maria is awesome she's always kind and friendly you can tell she's a hard worker
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 29일
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Maria way to go
Omg I've been staying at this. Motel for a couple. Of years Maria the csr at the window is always and has always been a friendly efficient worker ....she's awesome and has always taken care of my needs she's awesome thanks
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 29일
We appreciate the comments, especially with regards to your opinion of our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 - 좋아요

Janele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value. Standard Motel 6 room but have a balcony. Friendly & helpful office staff and manager. Exterior building doors are not always locked resulting in non guests hanging out in the stairways. When reported to the office the girl showed concern for my concern and the next day saw the manager going around reprogramming the exterior building doors. Luckily, the location didn't seem to have a big homeless or loitering population.
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 29일
Guest satisfaction is our number one objective so we really appreciate the input regarding our staff and location. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This time was very peaceful. I appreciate this place.
2021년 8월에 2박 숙박함
답변 제공: Manager 님, 2021년 8월 28일
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

4/10 - 별로예요

Carolyn

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
We arrived at 9pm...stopped here to sleep while on a road trip across the country. PROS: Running water, a door that locks, very nice one-person staff, key entry into the building and our room. Parking lot lighting. THINGS I'M WILLING TO COMPROMISE: interesting smell throughout the halls and room, amenities, bed/pillow quality. CONS: Loiters hanging out and talking super loud throughout the night. It seemed to be their usual hangout spot...You can hear EVERYTHING. I'm a light sleeper. No maintenance person available (our smoke alarm kept beeping). Never been so happy for the sun to come up so we can leave... I didn't like there were a lot of people loitering late at night.
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 25일
We appreciate that you've taken the time to share with us regarding our staff as well as our bed. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 - 훌륭해요

Vanessa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함
답변 제공: Manager 님, 2021년 9월 17일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I appreciated the early check in.
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 20일
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

8/10 - 좋아요

Brent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the nicest Motel6's I've stayed in
It's Motel6, so nothing deluxe, but this one was in better shape than most -- new HVAC unit, bathroom looked pretty new, grounds very nice. Clientele was a little on the loud side, but so it goes.
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 18일
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. I hope you will return to enjoy a memorable and exceptional experience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Friendly staff
2021년 8월에 6박 숙박함
답변 제공: Manager 님, 2021년 8월 17일
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our staff. We hope to see you again in the future.

8/10 - 좋아요

Patrocinio

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 11월 15일
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a water leak in the room. The sheets were stained. There was a weird smell in the motel. The walls were all gross and yellow. There was hair in the bathtub that wasn’t mine. And the floor was sticky and also very dirty.
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 17일
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beware of the people hiding near the stairs doing illegal drugs. And the people that harass the guests when they walk outside or to the store. Major issues here with those 2 things
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 20일
You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is so cute front staff was nice but petrified to leave the closed lobby bums are everywhere dealing drugs and lurking around had to have security come in the middle of the night this is not a safe area too bad the property is so cute
2021년 8월에 1박 숙박함
답변 제공: Manager 님, 2021년 8월 11일
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,