표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 1001개 이용 후기 중 184개" "
10 - 훌륭해요
184
평점 8 - 좋아요. 1001개 이용 후기 중 258개" "
8 - 좋아요
258
평점 6 - 괜찮아요. 1001개 이용 후기 중 191개" "
6 - 괜찮아요
191
평점 4 - 별로예요. 1001개 이용 후기 중 129개" "
4 - 별로예요
129
평점 2 - 너무 별로예요. 1001개 이용 후기 중 239개" "
2 - 너무 별로예요
239
6.2/10
청결 상태
7.0/10
직원 및 서비스
6.0/10
편의 시설/서비스
6.2/10
숙박 시설 상태 및 시설
6.2/10
친환경
이용 후기
10/10 - 훌륭해요
Jorge
2024년 4월 19일
좋아요: 숙박 시설 상태 및 시설
Jorge
2024년 4월에 1박 숙박함
답변 제공: Ericka 님, 2024년 4월 21일
Thank you for staying at Red Roof Inn Tucson South Airport. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.
6/10 - 괜찮아요
Osmar
2024년 4월 18일
Osmar
2024년 4월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 4월 20일
Hello Osmar,Thank you for choosing to stay at our Red Roof Inn Tucson South - Airport. I appreciate your 3/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
10/10 - 훌륭해요
Carrie
2024년 4월 17일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff!!
Carrie
2024년 4월에 8박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 4월 18일
Thank you for giving us a 5 out of 5 score on our review, Carrie. We appreciate you taking the time to do a survey, as it’s encouraging to know that we are doing a great job for our guest with our friendly staff service.We hope you choose to stay with us again here at our Red Roof Inn Tucson South - Airport.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
10/10 - 훌륭해요
Julio
연인과의 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great during checking in. There were only a few bathroom supplies missing like bath soap and one of the towels had a stain, maybe a blood one. Norhing to get out of my mind. Beside this I was glad for booking here.
Julio
2024년 4월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 4월 11일
Dear Julio,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Tucson South - Airport. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our great location. You indicated that you were unsatisfied with bathroom supplies being missing and stained towels. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
10/10 - 훌륭해요
Krystal
연인과의 여행
2024년 4월 7일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed two nights was very peaceful
Krystal
2024년 4월에 2박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 4월 11일
Dear Krystal,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tucson South - Airport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our peaceful location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
6/10 - 괜찮아요
Mohamed
2024년 4월 2일
Mohamed
2024년 3월에 2박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 4월 5일
Hello Mohamed, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Tucson South - Airport and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
2/10 - 너무 별로예요
Mario Eduardo
2024년 4월 1일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mario Eduardo
2024년 3월에 1박 숙박함
답변 제공: Recordo, Rediresponse Specialist 님, 2024년 4월 5일
Hello Mario, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Tucson South - Airport and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
2/10 - 너무 별로예요
Jhonny
출장 여행
2024년 3월 28일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I checked into my room on monday for a monday-thursday trip. The bathtub had hair in it. The sink had hair in it. They never once came in to clean or restock our towels/ toilet paper. we call the front desk at least 3 times with no answer. The next day they locked us out of our room and said "oh i thought you were leaving today" and that was on tuesday. They only have 2 blankets on the bed thin as paper. We had to go buy another blanket. For 67$ a night with no breakfast and hair in the room i would not recommend this place.
Please do not go here!!!
Jhonny
2024년 3월에 3박 숙박함
답변 제공: Linton Rediresponse Specialist 님, 2024년 4월 2일
Dear Jhonny,Thank you for telling us about your recent visit at RED ROOF INN TUCSON SOUTH - AIRPORT. I was disappointed to read that the condition of the tub, no breakfast and the blankets on the bed were the downsides of your stay. Please know guest feedback enlightens us in areas of opportunity so that we can make improvement. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist
2/10 - 너무 별로예요
Mark
출장 여행
2024년 3월 25일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a motel that looks like it was condemned and yet they are selling rooms. The whole property is a mess and there is no way anyone should be allowed to operate a hotel there.
Mark
2024년 3월에 5박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 3월 30일
Dear Mark,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tucson South - Airport. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 1/5 score. You indicated that you were unsatisfied with the up keep of the property. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
10/10 - 훌륭해요
Jay
2024년 3월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Jay
2024년 3월에 7박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 3월 30일
Dear Jay,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tucson South - Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist
4/10 - 별로예요
Brenda
아이를 동반한 가족 여행
2024년 3월 19일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was green. Property was dirty and outdated.
Brenda
2024년 3월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 3월 20일
Thank you for taking a moment to leave a review, Brenda. The staff and I at the RED ROOF INN TUCSON SOUTH - AIRPORT were disappointed to see your 2/5 score following your stay. You indicated that the conditions of the pool, and the cleanliness and upkeep of our hotel dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,Sharma Red Roof Management RediResponse Specialist
2/10 - 너무 별로예요
Yu-Shu
2024년 3월 17일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place if your goal is to exchange goods or services. Best thing this place can do is a matchstick upgrade. Room smells, dirty, drapes are duct taped, crack in door when closed. Cut my loses and left to find lodging elsewhere.
Yu-Shu
2024년 3월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 3월 19일
Thank you for taking a moment to leave a review, Yu-Shu. The staff and I at the RED ROOF INN TUCSON SOUTH - AIRPORT were disappointed to see your 1/5 score following your stay. You indicated that the foul odor, the cleanliness of our hotel, and the other issues mentioned dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear that was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.Very truly yours, Sharma Red Roof Management RediResponse Specialist
10/10 - 훌륭해요
Jessica
2024년 3월 14일
Jessica
2024년 3월에 1박 숙박함
답변 제공: Samantha RediResponse Specialist 님, 2024년 3월 17일
Thank you for your perfect rating, Jessica. The staff at the RED ROOF INN TUCSON SOUTH - AIRPORT and I were so glad we earned your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
10/10 - 훌륭해요
Jarrel
출장 여행
2024년 3월 6일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great looking property just the back is where's the dark and no nice things happen
Jarrel
2024년 3월에 1박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 3월 11일
Hello Jarrel, Thank you for taking the time to share your feedback regarding your recent stay with at our hotel Red Roof Inn Tucson South - Airport. We are happy to hear that you enjoyed all aspects of your visit, prompting your 5/5 rating. I can't begin to express how much it means to our Red Roof management team to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
4/10 - 별로예요
Monica
2024년 3월 4일
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
There were roaches and leaky faucets, toilet
Monica
2024년 3월에 2박 숙박함
답변 제공: Nishaye RediResponse Specialist 님, 2024년 3월 11일
Hello Monica, I appreciate you sharing your feedback following your stay at the Red Roof Inn Tucson South - Airport. I was saddened to read that your stay fell short of your expectations due to leaky faucets, the toilet and the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Comments like your aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof Management RediResponse Specialist
6/10 - 괜찮아요
Denise
반려동물 동반 여행, 가족 여행
2024년 3월 4일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property run down. Needs renovations and updates. Not in the best part of town.
Denise
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 3월 17일
Thank you for taking a moment to leave a review, Denise. The staff and I at the RED ROOF INN TUCSON SOUTH - AIRPORT appreciate your 3/5 score. However, you indicated that the upkeep and the area of our hotel dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear that was not achieved with you.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Very truly yours, Sharma Red Roof Management RediResponse Specialist
8/10 - 좋아요
omar
출장 여행, 가족 여행
2024년 3월 3일
It’s normal noisy because is close to the freeway , the bad thing is that there is no lights on the signs of the hotel !! So at night is almost impossible to find, this is the second time we stay here and still no lights
omar
2024년 3월에 1박 숙박함
답변 제공: Olivia RediResponse Specialist 님, 2024년 3월 6일
Hello Omar, Thank you for taking the time to tell us about your stay at the Red Roof Inn Tucson South - Airport. I am disappointed that your experience did not meet your full expectations, as you indicated that you were unsatisfied with the noise disturbance along with the other concerns mentioned. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist
2/10 - 너무 별로예요
Mia
2024년 3월 3일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Didn’t get a good nights rest
Mia
2024년 3월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 3월 3일
Thank you for taking a moment to leave a review, Mia. The staff and I at the Red Roof Inn Tucson South - Airport were disappointed to see your 1/5 score following your stay. You stated that you didn't get a good night's rest, which saddened us. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management
6/10 - 괜찮아요
Rebeca
2024년 3월 1일
좋아요: 청결 상태, 직원 및 서비스
Rebeca
2024년 2월에 1박 숙박함
답변 제공: Gabrielle RediResponse Specialist 님, 2024년 3월 3일
Thank you for taking a moment to leave a review, Rebeca. The staff and I at the Red Roof Inn Tucson South - Airport appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Red Roof Management
2/10 - 너무 별로예요
Dileep
출장 여행
2024년 2월 28일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Never recommend any reasonable person.
Dileep
2024년 2월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 3월 2일
HI Dileep,Thank you for taking the time to write a review of your stay at the Red Roof Inn Tucson South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RedRoof Management
8/10 - 좋아요
Daniel
2024년 2월 24일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good no problems
Daniel
2024년 2월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 3월 2일
Hi Daniel,Thank you for taking the time to write a review of your stay at the Red Roof Inn Tucson South - Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management
6/10 - 괜찮아요
Jason 님, Costa Mesa
2024년 2월 24일
좋아요: 직원 및 서비스
Jason
2024년 2월에 2박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 3월 2일
Hi Jason,We are sorry you had a less than satisfactory experience, prompting your 6/10 rating following your stay at the Red Roof Inn Tucson South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future on your next say at RedRoof, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management
2/10 - 너무 별로예요
Nick Hieu
2024년 2월 20일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nick Hieu
2024년 2월에 1박 숙박함
답변 제공: OnielRediresponse Specialist 님, 2024년 3월 2일
Hi Nick,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Tucson South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future on your next say at RedRoof, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management
4/10 - 별로예요
Daniela
2024년 2월 19일
Daniela
2024년 2월에 1박 숙박함
답변 제공: Sharma RediResponse Specialist 님, 2024년 3월 23일
Hello Daniela,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN TUCSON SOUTH - AIRPORT and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
10/10 - 훌륭해요
Martin
2024년 2월 18일
별로예요: 숙박 시설 상태 및 시설
Martin
2024년 2월에 1박 숙박함
10/10 - 훌륭해요
Romy
2024년 2월 16일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I was pleasantly surprised seeing our spacious room. It was clean and the beds were comfortable. The Heating unit was very quiet, we had a great sleep! Good Value!
Romy
2024년 2월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 2월 24일
Dear Romy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tucson South - Airport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our spacious room, comfortable beds quiet heating unit and clean room. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.We can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist
6/10 - 괜찮아요
Yuselin
가족 여행
2024년 2월 11일
Average hotel
Yuselin
2024년 2월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 2월 15일
Thank you for sharing your feedback with us, Yuselin. The team at the Red Roof Inn Tucson South - Airport appreciated your 3/5 score. As it pertains to your comments about our hotel being average, this may be taken into account as we aim to be a cut above the rest for a reasonable rate.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,Red Roof Management
8/10 - 좋아요
Vinson
출장 여행
2024년 2월 10일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a comfy place but a bit over priced to be honest
Vinson
2024년 1월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 2월 15일
Thanks for sharing your feedback with us, Vinson. The staff at our Red Roof Inn Tucson South - Airport was elated to see that we earned your 4/5 score. You mentioned that our location was comfortable, which was pleasing to read. In relation to the property being overpriced, this may be taken into account. In the meantime, please feel free to take advantage of the discounts that are applicable to you.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management
2/10 - 너무 별로예요
Marco Ivan
출장 여행, 가족 여행
2024년 2월 9일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People smoking outside my room when it was a non smoking room
Marco Ivan
2024년 1월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 2월 12일
Thanks for sharing your feedback with us, Marco. The team at our Red Roof Inn Tucson South - Airport was saddened to see that we failed to provide you with a satisfactory stay. You stated that the persons smoking hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management
2/10 - 너무 별로예요
Sven
출장 여행
2024년 2월 8일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bed linen from
Previous guest. Hair everywhere, shower dirty
Sven
2024년 2월에 1박 숙박함
답변 제공: Xao RediResponse Specialist 님, 2024년 2월 12일
Thanks for sharing your feedback with us, Sven. The team at our Red Roof Inn Tucson South - Airport was saddened to see that we failed to provide you with a satisfactory stay. You stated that there was hair everywhere and that the shower was dirty, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,Red Roof Management
4/10 - 별로예요
Melissa
2024년 2월 3일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Melissa
2024년 2월에 1박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 2월 6일
Hello Melissa,I sincerely apologize that your stay at our Red Roof Inn Tucson South - Airport didn’t meet your expectations. I was disheartened to see it resulted in a 2/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management
2/10 - 너무 별로예요
Thomas
2024년 1월 28일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thomas
2024년 1월에 2박 숙박함
답변 제공: Toni-Ann RediResponse Specialist 님, 2024년 2월 6일
Hello Thomas,I sincerely apologize that your stay at our Red Roof Inn Tucson South - Airport didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management
6/10 - 괜찮아요
Kaylee
2024년 1월 23일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Kaylee
2024년 1월에 1박 숙박함
답변 제공: Recordo Rediresponse Specialist 님, 2024년 1월 31일
Hello Kaylee, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tucson South - Airport and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
2/10 - 너무 별로예요
Sophia
2024년 1월 22일
별로예요: 청결 상태
Got our room key and went to our room and opened the door and a man was already in the room, tucked in the bed watching tv. It was extremely weird and uncomfortable. The whole place was sketchy. More like a motel instead of a hotel. Left right away and told them to give me a refund.
Sophia
2024년 1월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 24일
Dear Sophia,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tucson South - Airport. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with receiving a room which is already occupied. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist
10/10 - 훌륭해요
Destinee
2024년 1월 19일
좋아요: 청결 상태, 직원 및 서비스
Destinee
2024년 1월에 3박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 23일
Dear Destinee,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Tucson South - Airport and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist
6/10 - 괜찮아요
Madeline
2024년 1월 18일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I was very surprise concerning the condition of Red Roof. It looked like they were in thr process of renovating.
If stayed at other Red Roofs thru out the country, but never came across one like this one. Especially being close to the airport.
Madeline
2024년 1월에 1박 숙박함
답변 제공: Chirell RediResponse Specialist 님, 2024년 1월 23일
Dear Madeline,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tucson South - Airport. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 3/5 score. You indicated that you were unsatisfied with the appearance of the location. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRediResponse Specialist
10/10 - 훌륭해요
Elanah
2021년 9월 11일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the staff and room felt very homey
Elanah
2021년 5월에 1박 숙박함
2/10 - 너무 별로예요
Santiago
2021년 9월 7일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were filthy and so we didn't stay there.
Santiago
2021년 7월에 2박 숙박함
2/10 - 너무 별로예요
Santiago
2021년 9월 7일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The toilet was plugged and couldn't flush, so they gave me another room, which had blood on the floor and pillow cases were dirty. So, I went back to the office and requested a refund.
Santiago
2021년 7월에 2박 숙박함
2/10 - 너무 별로예요
Valerie
출장 여행
2021년 8월 24일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting
This hotel is absolutely disgusting!!! The room had not been cleaned for some time. Stuff all over the walls, and the floors were black! The room stunk so bad I had to get another hotel. DO NOT STAY HERE!
Valerie
2021년 8월에 4박 숙박함
6/10 - 괜찮아요
Rosa
단체 여행
2021년 8월 23일
Beds were ok. Floor and toilet was dirty. Ac unit only had low setting. Disappointed.
Rosa
2021년 8월에 1박 숙박함
10/10 - 훌륭해요
Andrew
단체 여행
2021년 8월 23일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Andrew
2021년 8월에 3박 숙박함
8/10 - 좋아요
실제 이용하신 고객
가족 여행
2021년 8월 20일
좋아요: 청결 상태, 직원 및 서비스
The property itself could have been taken care of better
실제 이용하신 고객
2021년 8월에 1박 숙박함
2/10 - 너무 별로예요
실제 이용하신 고객
아이를 동반한 가족 여행
2021년 8월 19일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I ended up not staying we went into the room because it was dirty the towels and bed were dirty. We got out ASAP and returned the card and let the staff know about the issue. He apologized and gaged us the number to call so we can have our money returned.
실제 이용하신 고객
2021년 8월에 1박 숙박함
2/10 - 너무 별로예요
Phillip
2021년 8월 17일
Phillip
2021년 8월에 1박 숙박함
2/10 - 너무 별로예요
Laura
2021년 8월 17일
Laura
2021년 8월에 1박 숙박함
8/10 - 좋아요
Delia
단체 여행
2021년 8월 16일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
on website it said hotel had ironing board and iron and hair blow dryer and room did not have that.
Delia
2021년 8월에 1박 숙박함
10/10 - 훌륭해요
실제 이용하신 고객
단체 여행
2021년 8월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love how convenient the hotel was to the event I attended. It was a great and very convenient stay! Definitely would recommend.
실제 이용하신 고객
2021년 8월에 1박 숙박함
10/10 - 훌륭해요
실제 이용하신 고객
2021년 8월 16일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was on point,I am a frequent guest and so far everything has been awesome.
실제 이용하신 고객
2021년 8월에 1박 숙박함
6/10 - 괜찮아요
Graciela
2021년 8월 16일
좋아요: 청결 상태, 객실의 편안함
Great for the price
Great price, great location for what we needed it for. Everything seemed clean. The air conditioner wasn't the best. The hotel room looked way better in the photos. Also the room smelled like cigarettes when on the desk from the hotel room there was a ( NO SMOKING) sign.