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예약 가능 여부 확인

소노란 스위트 오브 투손 여행 후기

3.5 out of 5
소노란 스위트 오브 투손
7990 E. Snyder Rd., Tucson, AZ

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 152개 이용 후기 중 93개" "
평점 8 - 좋아요. 152개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 152개 이용 후기 중 16개" "
평점 4 - 별로예요. 152개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 152개 이용 후기 중 13개" "

9.0/10

청결 상태

8.0/10

직원 및 서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

2018년 2월에 1박 숙박함
답변 제공: Tony 님, 2018년 3월 1일
Thank you for your feedback. We hope to host you again in the future.

4/10 - 별로예요

Kenneth

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Property Good, Communication Bad
The unit was great. Clean and well maintained. Sonoran Suites, however, was not very good in communication. I had to contact them to find out if they received the required up-front information. When we arrived, the TV and wi-fi were not working. I called and left a message and never received a call back. I left an initial review on Hotels.com about the disappointment in the lack of wi-fi which received a response saying it would be taken care of directly. Never happened. We wanted the location which was close to our son and his family. We were busy most of the time and used the property's computer room when we had to get online. It just would have been nice to pop on the TV when we had some down time. Overall, due to the lack of response, I would not rent through this company again.
2018년 6월에 3박 숙박함
답변 제공: Tony 님, 2018년 7월 15일
Our apologies for the mis-communication among our staff and that your issue didn't get addressed. We will use this info to improve our services for the future. Thank you for the feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
We arrived just after 3pm and found the a.c. turned off. Not nice on a 109 degree tucson day. We also found that the internet and tv were not hooked up. I emailed the person handling at Sonoran Suites and no response. I called and the person tol me that his manager contacted XFINITY and that service should be retored in 2 hiurs. It wasnt. I asked them to have the manager call me, they didnt. We chose to leave this place and tequested they not charge us for the stay after the poor service we recieved.they emailed me three hours later stating that they would charge me because service was restored.this was more than 5 hours after we checked in and nearly three hours after i asked for the manager to call me.ver poor customer service, we will not make theis mistsake again!
2018년 7월에 1박 숙박함
답변 제공: Tony 님, 2018년 7월 13일
We apologize for the inconvenience with getting the services reset. We had to locate the manager who is the only person able to contact the cable/internet provider due to the providers guidelines. Being it was a Saturday, we contacted the manager as soon as we could and had them reach out to XFINITY to reset services.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice Time!!
We loved our condo here. We will definitely stay here again
2018년 2월에 3박 숙박함
답변 제공: Tony 님, 2018년 6월 16일
Thanks for staying!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks again!!
Fantastic staff at Sonran Suites! I have never experienced such excellent customer service as our family received from them! The property is amazing and we have a wonderful experience. Will be going back to see them in the future!
2018년 1월에 1박 숙박함
답변 제공: Tony 님, 2018년 6월 18일
Thank you for the feedback! Can't wait to host your next stay!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location is away from down town Tucson, very nice. It was very quiet. Parking is confusing since it is an actual apartment complex. Cable was out but called and they fixed it right away. I would stay there again. We only stayed one night but for several days to week, would be perfect.
2018년 6월에 1박 숙박함

8/10 - 좋아요

Brian

좋아요: 청결 상태, 객실의 편안함
Ended up being a condo (I thought was Hotel and check in closed at 5pm so I had to call... then go onto Url and register and agree to use conditions and submit. Then got unit # and lockbox code. Very cumbersome after driving 10 hours and wanting to just settle in. Nice enough condo and price okay. Had I know at time of booking... i’d Have gotten a standard hotel.
답변 제공: Tony 님, 2018년 5월 7일
Thanks for the feedback Brian.

10/10 - 훌륭해요

Vern B. 님, Tucson, AZ

Great family home
Stayed here with our son and daughter in law. Beautiful home, very comfortable in a good location. Company is very organized and professional
2018년 4월에 1박 숙박함

6/10 - 괜찮아요

Francisco G. 님, Hermosillo

Obsolete equipments, appliances and facilities
- The city area is fine, the condo dimensions as well. The furniture, passable. - The two bathrooms facilities, a real shame: incredibly obsolete and malfunctioning (bath tub and shower). - The TV sets: just two of the flat-screen type (one medium-sized in the living room and one small in the master bedroom); and in a secondary bedroom, one that you would have to travel back in time to the late 1980s in order to buy a new one. - Parking: only in uncovered spaces, which is discourteous to the rent payer. Maybe fine for visitors.
2018년 3월에 2박 숙박함

8/10 - 좋아요

corky 님, phx az.

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Not a spot to show up after dark
A nice stay comfortable but no hotel staff to ask quesions a lot of figuaring out what is going on by your self. . Kind of some of the future of travel would compeat with air bb well. If you are comming in late a conventional hotel is better you can be told what is going on and ask questions. We had a lot of our stuff planed so went well.
2018년 3월에 1박 숙박함
답변 제공: Tony 님, 2018년 3월 15일
Thank you for the feedback.

6/10 - 괜찮아요

ミカ 님, 東京

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
ゆっくり出来る
ちょっと古いが、清潔にしてある。 ホテルと思ったら、フロントがなく、あちこち電話しても繋がらず、やっとメールに入ってるのがわかった時は、深夜になった。わかりにくい。
2018년 1월에 1박 숙박함
답변 제공: Tony 님, 2018년 4월 15일
Thank you for your feedback and we hope you enjoyed your stay.

6/10 - 괜찮아요

Sandra

별로예요: 객실의 편안함
Very clean. Well stocked kitchen.
2018년 1월에 1박 숙박함
답변 제공: Tony 님, 2018년 1월 26일
Thanks for staying!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Clean comfortable nice grounds great views nearby food golfhiking
2018년 1월에 7박 숙박함
답변 제공: Tony 님, 2018년 1월 22일
Thank you for staying! We look forward to hosting your next trip to the area.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice enough place, but needs improvements
The area is nice but not close to restaurants, etc. The condominiums are nice and roomy. We stayed in a 3 bedroom unit. I liked the ease of check-in. The condo was clean enough. I noticed small things like un-emptied trash in bathroom, tags and debris left in drawers from previous tenants. One bedroom had a small old style tv, but it worked. The master bedroom had a newer tv, but we couldn't get it to work. This was frustrating. I hated the 10:00 A.M. checkout time! We were afraid to stay even a minute later due to threat of large fees being charged. Dishes had th be washed and put away (or extra charges) so we had to hand wash, otherwise, we had to wait for dishwasher to run and we didn't have time. It was a pricey place to stay and with a few upgrades, it would be much improved. On the plus side--the fitness center is nicer than the usual hotel fitness center. The positives: quiet, safe, and roomy. The negatives: pricey, not thoroughly cleaned, old fashioned tv and non-working tv, lists of rules to follow with threat of extra charges, and 10:00 A.M. checkout time.
2017년 12월에 1박 숙박함
Thank you for your feedback Patricia. We will share the information with our staff to improve for the next time. Thanks again!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Donor Suites
I would recommend Sonoran suites. Very nice surroundings. Very quite, very clean and in a good location.
2017년 10월에 2박 숙박함
Thank you for the feedback! We look forward to hosting you on future stays.

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 9월에 3박 숙박함
답변 제공: SonoranSuites 님, 2017년 11월 4일
Thank you for staying!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks for a nice stay!!
Really enjoyed this property & it was great for our family.
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really Nice Place
Didn't realize we were booking a condo, but it worked out well for our family of 6. Great area and views. Office staff is very friendly.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wow!
Lovely area and beautiful pool Loved the condo setup and easy access. Small A/C issue, but it was easily fixed. Thank you!!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Vacation Condo
Our family really loved the location and pool. More of a condo instead of hotel, but that was perfect for us!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks again!!
Not a hotel, but great vacation rental setup. Rooms are very large, great views of the mountains, etc. Friendly staff

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I really enjoyed my stay with my wife really friendly staff

10/10 - 훌륭해요

Sonia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Serrano family vacation
Me and my family loved our stay it was a home away from home. Huge apartment with comfy beds, huge kitchen, outside patio everything to make you feel comfy. I totally recommend this location and look foward to going back.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Cute, quiet, no services
1) no staff to greet you or help with difficult lockbox. 2) no one answers after hours phone calls for assistance 3) room saturated with cigarette smoke smell 4) beautiful room, nicely decorated, quiet area, well stocked kitchen 5) sheets are dingy as mentioned in other evaluations, I am not certain they were fresh, we brought our own.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Condo!!
Great Condo!!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay Again!!
Unit was beyond expectations,so was service from Sonoran Suites employees

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional!!
Everything went well! Would certainly use Sonoran Suites any time

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent!!
Staff was very helpful and friendly. Very clean and 3 bedroom was perfect for our family of 6. Thank you!!

2/10 - 너무 별로예요

Norton

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Last minute cancellation by hotel ruined my weeken
After paying for the room in full and planning my evening and no longer looking for other hotels on a very busy weekend because I thought I had one Sonoran Suites decided not to honor my reservation and they said I needed to contact hotels.com for a refund so I will be doing so. All in all my experience with snoring Suites and hotels.com has been extremely extremely disappointing

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice Condo Style Unit
This was more of an apartment/condo than a hotel, but that was great for us. Easy check-in process and unit was clean & spacious. We would recommend to anyone interested.

10/10 - 훌륭해요

Garcia 님, Goodyear

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome!
It was wonderful. Beautiful location.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks again for the Condo!
Another great place to stay in Tucson. Big room with plenty of space for everyone..

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for our golfers!
We were 6 golfers and stayed here for 10 days. Condo type unit was perfect for our needs. Clean rooms, great customer service. Good location.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No checkin because no one is there

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay!
Very comfy beds, quiet, roomy, all the comforts of home

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Awesome, was for business but would return for pleasure. Great staff as well.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding Highly Recommend!
Our stay was absolutely wonderful! Such a beautiful place, and so comfortable.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thanks Again!!
I recommend Meridian for the pool, great service, large clean unit. Thanks again!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Condo!
Excellent condo style unit that worked great for our family of 6. We would certainly recommend for those looking for a nice alternative to a hotel. We will certainly be back. Thanks again!

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Steve 님, Texas

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Nice condo, needs attention
PROS: This was a beautiful place in a beautiful setting. Very clean, beds are comfortable. Check in was pretty simple, all done online. CONS:The air conditioning didn't cool properly, it was 85 in the house when we turned it on, it never got below 82 during the night. It finally got down to 77 in the morning, but it was 71 outside. The cable TV didn't work in the master br, the smoke alarm was hanging off the wall in the middle br, and the bathroom sink was clogged in the front bath.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you for the great stay!
Great vacation rental property with huge rooms for our family of 6. Fully equipped kitchen was perfect for us and office staff was very helpful. We will be back!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Condo Style Unit
Really enjoyed this condo. Was LARGE and clean & had everything we needed to cook some meals. We will be back and do recommend to anyone that is considering staying here.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Best
Excellent pool, hot tub and Fitness Facility. The unit was spacious and well laid out. Access to main traffic arteries was very good.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a great stay!!
Enjoyed the comforts of the room and the security of the complex. We will certainly book at a later

6/10 - 괜찮아요

Rachael 님, Phoenix, AZ

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Clean, spacious apartment close to mountains
We were in town for just the night, and the apartment fit our family of 7 nicely. It was convenient and clean, but left a few things to be desired. We ordered an extra cot for my mother, and unfortunately the mattress was very uncomfortable. My mom could hardly sleep all night. Second of all, while there was a coffee pot in the kitchen, there was no coffee provided. We have stayed in many hotels and many apartment/house/cabin rentals, and coffee is always provided. This is definitely something management should consider providing. Finally, the pillows were extremely thick and firm. I couldn't sleep on mine at all, and this was a first for me in a "hotel". There were no alternatives, so I was stuck sleeping with my jacket under my head. So, while the place was decent enough, there were a few easy improvements that could be made.

8/10 - 좋아요

Sue 님, Cincinnati

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great condo for the price!
This was a business trip and the resort that my conference was held in was full. So I started checking into other resorts when I ran across this condo rental. The place was really nice. My only issue was that we came in after dark and had an awful time finding the building numbers. The next day I realized that the numbers are hidden by the car port covers. So, be sure to look at the map supplied and know where you unit is before you leave home. Otherwise, I would HIGHLY recommend this to anyone for vacation or business travel. Having an entire condo to relax in was fantastic. Thanks for a great spot to relax for the week.

2/10 - 너무 별로예요

George 님, Minnesota

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
NEVER again!!!
I had too long of a review if you are staying for a day or two it is not worth the effort very inconvenient. but a Beautiful pool/hot tub. and room. just way too complicated when you are looking for relaxing 4 emails and 4 phone calls to find your unit is BS. the address on confirmation email was incorrect from Hotel.com

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thank you!!
Very nice overall!! Our family really enjoyed ourselves and the views are great! Nice large & clean unit & pool nice plus

2/10 - 너무 별로예요

Luciano 님, Nogales, AZ

별로예요: 직원 및 서비스
Bad Service
I wasn't able to get in because the key didn't open and no one came to help me out!!!